# Radar Healthcare Software Reviews, Demo & Pricing - 2026 > Review of Radar Healthcare Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/482109-Radar-Healthcare --- [Home](https://www.softwareadvice.com/) / [Incident Management Software](https://www.softwareadvice.com/incident-management/) / Radar Healthcare Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Radar Healthcare 2026: Benefits, Features & Pricing Wondering if Radar Healthcare is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Radar Healthcare 4.7 [(26)](https://www.softwareadvice.com/product/482109-Radar-Healthcare/#reviews) Pricing Starting at £4,500.00 per month ### About Radar Healthcare Radar Healthcare enables healthcare providers to improve the quality of care for patients and residents. The integrated system gives users the ability to transform unreliable processes and inconsistent communications into a streamlined and centralised approach. Radar Healthcare combines human intuition with innovative methods through collaboration with public and private organisations across health and social care. It is available to purchase through G-Cloud and HSSF procurement frameworks. The solution is also associated with various professional bodies including CASPA, UKHCA (corporate partner), and Care England. Wondering if Radar Healthcare is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. ## Radar Healthcare User Interface ## Popular Radar Healthcare Alternatives Main Product Radar Healthcare 4.7 [(26)](https://www.softwareadvice.com/product/482109-Radar-Healthcare/#reviews) Ratings Breakdown - 4.65Ease of use - 4.70Value for money - 4.85Customer support - 4.54Functionality Pricing Starting at £4500.00 per month Get Price Alternative Product [MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/) 4.5 [(534)](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.16Value for money - 4.48Customer support - 4.20Functionality Pricing Starting at $25000.00 per year Get Price Alternative Product [KAWAK](https://www.softwareadvice.com/manufacturing/kawak-profile/) 4.6 [(338)](https://www.softwareadvice.com/manufacturing/kawak-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.64Value for money - 4.75Customer support - 4.52Functionality Pricing Starting at $238.00 per month Get Price Alternative Product [Isolocity](https://www.softwareadvice.com/manufacturing/isolocity-profile/) 4.6 [(65)](https://www.softwareadvice.com/manufacturing/isolocity-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.72Value for money - 4.91Customer support - 4.43Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [SafetyCulture](https://www.softwareadvice.com/cmms/iauditor-profile/) 4.6 [(354)](https://www.softwareadvice.com/cmms/iauditor-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.47Value for money - 4.55Customer support - 4.44Functionality Pricing Starting at A$29.00 per month Get Price Alternative Product [Qualio](https://www.softwareadvice.com/capa/qualio-profile/) 4.5 [(129)](https://www.softwareadvice.com/capa/qualio-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.42Value for money - 4.69Customer support - 4.25Functionality Pricing Available upon request Get Price ## Radar Healthcare Pricing and Plans Starting price: £4,500.00 per month Free Trial Free Version Basic £4,500.00 per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Radar Healthcare Features - Popular features found in Incident Management Alerts/Notifications Audit Trail Communications Management Corrective and Preventive Actions (CAPA) Investigation Management IT Incident Management On Call Scheduling Safety Incident Management Status Tracking Ticket Management Workflow Management - More features of Radar Healthcare Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation API Approval Process Control Audit Management Audit Planning Complaint Management Compliance Management Compliance Tracking Customizable Forms Customizable Reports Customizable Templates Dashboard Dashboard Creation Data Import/Export Data Visualization Disaster Recovery Document Coding & Control Document Management Document Storage Email Alerts Equipment Management Event Logs FDA Compliance Forms Management HIPAA Compliant Incident Management Incident Reporting Inspection Management Internal Controls Management Issue Management IT Risk Management KRI (Key Risk Indicator) Monitoring Maintenance Management Maintenance Scheduling Mobile Access Mobile Alerts Monitoring Operational Risk Management Performance Metrics Policy Management Predictive Analytics Quality Control Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reminders Reporting & Statistics Risk Alerts Risk Analysis Risk Assessment Risk Management Risk Reporting Risk Scoring Role-Based Permissions Safety Management Secure Data Storage Security Auditing Single Sign On Surveys & Feedback Task Management Third-Party Integrations Training Management Vendor Management Version Control ## Radar Healthcare Integrations Credentially Integration rated undefined from -1 review BambooHR Integration rated undefined from -1 review ## Radar Healthcare User Reviews Overall Rating 4.7 Ratings Breakdown 5 69% 4 31% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.7 Customer support 4.8 Functionality 4.5 Have you used Radar Healthcare and would like to share your experience with others? EM Emma M. Verified reviewer Hospital & Health Care Self-Employed Used daily for more than 2 years Review source Reviewed March 2025 Radar review 5 "One of the biggest advantages of Radar Healthcare has been its ability to centralise everything into one system. Previously, managers had to juggle safeguarding logs, complaints records, accident forms, and investigation templates—often scattered across different systems or paper files. This made it difficult to track events and ensure nothing was missed. With Radar Healthcare, everything is in one place. The system allows incidents to be logged in real-time by staff on the floor, with all supporting documents, investigations, and follow-ups attached. Managers now have full oversight - from the initial report through to resolution - giving them confidence that nothing is slipping through the cracks. If a safeguarding concern is raised or an accident requires investigation, all the necessary information is readily available, eliminating the need to sift through multiple records. The ability to capture and manage incidents in a single platform has been a game-changer, streamlining processes and improving accountability across the board. Moreover, we saw a real shift in how our teams operate. For instance, managers told us that the number of out-of-hours calls from staff checking things had significantly reduced. Staff now feel confident they’ve completed everything correctly, thanks to the system’s prompts and structured workflow. Previously, they might have called late at night, worried they’d missed something, but now they have the reassurance that all necessary steps have been followed. It wasn’t something we initially set out to solve, but it ended up being one of the biggest benefits. Another game-changer has been Radar Healthcare’s bespoke dashboards. Before, we were extracting data into spreadsheets - it was just numbers on a page. Now, the dashboards bring that data alive, making it easier to analyse trends, benchmark performance, and even prevent issues before they happen. Managers who once had to sift through spreadsheets now have clear, actionable insights at a glance. For me, the real ‘lightbulb moment’ came when I realised Radar Healthcare could do more than just compliance. I was presenting at a conference about the new CQC evidence categories when a Radar Healthcare team member said, ‘We could do something with that.’ That’s when it clicked - we could use the system to capture positive feedback too. Within two weeks, we had built new feedback events for residents, relatives, and staff, introduced QR code posters to make it easy for people to share their experiences, and set up dashboards to track trends. It completely changed how we engaged with feedback and even led us to use Radar Healthcare for company award nominations. What started as a compliance tool became a way to celebrate excellence and drive positive change too." Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: One stop shop system Incredible level of oversight Visual analytical dashboards System that lets companies be agile Cons: Nothing - they listened and worked through any problems with us Vendor Response Hi Emma, Thank you for such an insightful and uplifting review! We’re thrilled to hear how Radar Healthcare has helped you centralise processes, improve oversight, and empower both managers and frontline staff. It’s especially rewarding to know our dashboards and real-time workflows have been true game-changers for your teams! Your story about transforming the system from a compliance tool into a platform for celebrating excellence is exactly the kind of impact we aim for and is great to hear! Thanks Mark Fewster Chief Product Officer, Radar Healthcare Replied July 2025 Read More ST Steve T. Verified reviewer Health, Wellness and Fitness 10000+ employees Used daily for more than 2 years Review source Reviewed March 2025 My experience of Radar 5 Radar Healthcare has transformed the way we manage systems within our organisation. As a complex NHS Trust, it has streamlined our processes and enhanced communication across all services. One of its greatest strengths is its commitment to customers - Radar Healthcare truly prioritises a partnership approach, making us feel like valued collaborators rather than just another client, which sets them apart from other suppliers Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The flexibility of Radar allows us to change the software to meet our strategic aims, rather than having to change our aims to meet the requirements of the software. Cons: Some of the elements, particularly the risk register, have required some workarounds to meet NHS reporting requirements (but even then, it has felt like a partnership trying to resolve the issues). Reasons for switching to Radar Healthcare Procurement tender won by Radar based on the criteria we set (focussing on quality, flexibility and cost effectiveness) Vendor Response Hi Steve Thank you for your kind words! We’re thrilled to hear that Radar Healthcare has made a positive impact on your organisation and helped streamline your processes. It’s especially rewarding to know that our partnership approach stands out as that’s exactly what we strive for! Your feedback means a lot to us, and we truly appreciate you taking the time to share. We look forward to continuing to support your team and evolving alongside your needs. Thanks again for your support! Mark Fewster - Chief Product Officer - Radar Healthcare Replied March 2025 Read More AS Andrew S. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for less than 12 months Review source Reviewed April 2023 Kisimul Review 4 Being able to move away from Spreadsheets and the opportunity to run analytics on the data we have , this provides so much more ability to learn from incidences and improve Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: User friendly , creating and tracking action plans Cons: Reviewing risks can be a bit cumbersome. In addition it doesnt seem possible to set out over what time period target score can be achievedWhere internal parties are involved in an incident they can not easily view date that involves them Reasons for choosing Radar Healthcare User friendly and most closely met our requirements for a pan service incident and audit reporting solution Vendor Response Hi Andrew, Thanks so much for the review! We are glad that you're finding the system user friendly! And really pleased that the system is providing you with ability the to learn from incidents and drive improvements in patient safety. In terms of your cons we already have plans to add in a target score date for risk (coming soon) and I'll ask your CSM to contact you around users (internal parties) accessing incidents that involve them as this is currently possible in Radar Healthcare and can be achieved in a number of ways. Thanks again for the review. Mark Fewster Chief Product Officer at Radar Healthcare Replied May 2023 Read More BC Bini C. Verified reviewer Hospital & Health Care 1001-5000 employees Used daily for more than 2 years Review source Reviewed December 2022 Easy to use 5 Incident management and complaint management are much more visible and it is easier to spot themes and make improvements. It is also easier to share lessons learned to a wider group. Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: From an administrative perspective, I like that we can customise the data captured to ensure that it reflects our needs, whilst still remaining easy to use for all users. Cons: Some of the workflow and certain form changes, including notifications cannot be done by ourselves.We would also like the ability to have different risk matrices and/or the ability to manage site level risk registers as well as corporate ones. Reasons for switching to Radar Healthcare It was a decision that was made prior to my joining, but I believe it was ease of use. Vendor Response Hi Bini, Thanks so much for taking the time to review Radar Healthcare. It's great to hear that the system is easy to use and is already helping you to spot themes and importantly share the lessons learned and make improvements. In terms of risk management, ill ask your CSM to reach out to you as we can manage risk registers across different scopes within the product including location and corporate risk, this also flows through into the analytics. We look forward to continuing to help you deliver the best possible outcomes for your organisation. Mark Fewster, Chief Product Officer at Radar Healthcare. Replied December 2022 Read More JH Joanne H. Verified reviewer Medical Practice 201-500 employees Used daily for more than 2 years Reviewed October 2020 Excellent Software 5 Radar has helped us to be complaint with regulatory requirements. Radar gives us assurance that staff receive and read notices. Radar helps us keep in touch with our staff. Radar has pretty much been a life saver during the Pandemic - its portability has meant that when staff have had to work from home or different locations they can access it easily on any device. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Its ease of use. It is clear and easy to read items. Document management means that end users know exactly which version to use and can see when and why a document of updated. Notices - these have really helped us manage the COVID updates and ensured that all staff have received the information they need to do their job safely. Event reporting - this has enabled us to make real quality improvements. the use of sub-categories helped us identify in depth issues and put in place workable solutions. Cons: Compliments - I would like compliments made about individuals to be sent to them so that they get that feedback. Events - I would like the reporter to receive a copy of the completed event so that they get the feedback and know action has been taken. Reasons for choosing Radar Healthcare Because of the many features and ease of use. It was the better fit for our company. It has everything on one place on one secure platform. Vendor Response Great review Joanne, thank you. We're really proud we are supporting our customers during the pandemic. In terms of your Cons, your Customer success manager has hopefully been in touch already as we can deliver on both of those feature requests for you. Mark Fewster Head of Product at Radar Healthcare Replied March 2021 Read More AP Adam P. Verified reviewer Hospital & Health Care 201-500 employees Used daily for less than 2 years Review source Reviewed March 2025 Radar Healthcare, the future of governance and showing how to do customer support right! 4 Radar Healthcare's customer support is great and has been instrumental in the success of our implementation. From day one, my dedicated Project Manager has provided unwavering support, demonstrating a genuine willingness to understand our business goals and needs. The regular communication, including weekly calls, has ensured a smooth rollout and exceeded our expectations. The support extends across the entire Radar Healthcare team – from Partnerships and Product Consultants to Marketing and Product - each team member embodies a culture of listening, learning, and continuous improvement. They are proactive in addressing areas for enhancement and value customer input, making partnership their biggest strength. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Great Customer Support Customisable Product Abundant training and support resources Cons: Aesthetically it could be more pleasing No App Vendor Response Hi Adam Thank you so much for your kind words! We’re thrilled to hear that our team’s support has made such a positive impact on your implementation. It's great to know the regular communication and collaborative approach helped deliver a smooth rollout and exceeded expectations. Partnership across the board is at the core of what we do, and we truly appreciate your feedback. We look forward to continuing our journey together! Kind Regards Mark Fewster Chief Product Officer, Radar Healthcare Replied July 2025 Read More SH Samuel H. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for less than 12 months Review source Reviewed April 2025 GenesisCare - Quality Improvement Manager review of Radar Healthcare 5 Using Radar Healthcare is a world apart from our old system. It's easy to roll out to different staff groups, and they can pick it up quickly. The system is simple to use but also gives us detailed information that helps us improve our practices. Being able to pull together lots of data and insights from various parts of the business into one place is great for bigger plans aimed at improving business continuity. It makes it much easier to present our findings to the board and senior leadership, which simplifies everything. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The analytics feature in Radar Healthcare is definitely my favourite part. It presents data in a really simple and understandable way. So, when we're preparing reports for our monthly safety and quality leadership meetings, or for the senior leadership team and board packs, having a clear graph makes it easy to spot trends, highlight where we're excelling, and identify areas that need attention. It basically gives us a nice, quick overview of how different parts of the company are performing. Cons: Radar Healthcare offers a robust set of features that can greatly streamline workflows. However, for less tech-savvy member of staff, the interface may take some time to get used to. With a robust training package, staff can hit the ground running with limited disruption to day to day working. Vendor Response Thank you for your review Samuel. It's great to hear you're able to use the data and insight to demonstrate the impact at board level and within your day to day operations. Justine Abson, Head of Marketing, Radar Healthcare Replied April 2025 Read More CR Craig R. Verified reviewer Health, Wellness and Fitness 10000+ employees Used daily for more than 2 years Review source Reviewed March 2022 A user-friendly system supported by a brilliant team/company 5 The effort the team at Radar provide to their customers is second to none. From day one of starting with Radar we were assigned a Project Manager and a Customer Success Manager the latter of which we check-in with frequently to go through elements of the system, share ideas and understand what is coming in the future. This is in addition to a very competent support team that know their product inside out and not only provide a high-level support service, but also assist in recommending different approaches to enhance any new processes that we're working on deploying into the product. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: For us the "Events" module is the standout feature for a data input perspective because it is incredibly customisable. Not only can we build forms exactly how we like with our our validation and logic rules, but we can also automate the workflows based on how the initial forms have been completed by our teams. For us this has been key in the system being able to adapt to each way our team members record information and ensure the correct pathway is built per incident. We've also been able to create bespoke email alerts for our management teams that provide them with key information as and when incidents are logged. We use the "Events" module for lots of our processes and as each can have different workflows configured the fact the user interface is always similar means we're now able to deploy new processes much faster as our teams require very little training. The "Analytics" area of the system compliments our "Events" module brilliantly as with our Analytics Builder license we've been able to build our own custom dashboards to display the data we collect in a much more user friendly graphical format. Cons: Nothing of any real magnitude. We're really excited for the upcoming release of the new "Audits" module as the current version we do find quite restrictive in terms of what is possible. With the new version we're expecting to have a similar experience to the "Events" module where we can tailor the system to do exactly what we want. Reasons for switching to Radar Healthcare Consolidated several systems into one and to reduce our system licensing costs. Vendor Response Great review Craig, thank you. We're incredibly proud of the support we give our customers and it's fantastic to see that and our partnership approach reflected in your review. Thanks again for the feedback Mark Fewster Head of Product at Radar Healthcare Replied March 2022 Read More PE Paul E. Verified reviewer Health, Wellness and Fitness 1001-5000 employees Used daily for less than 12 months Review source Reviewed March 2022 Great system with a friendly and supportive company 5 The Radar team have been exceptional from day one. From product demos and system walkthroughs to our staff when considering the product to providing excellent help and support throughout the system design and implementation. Their ethos is clearly to be a partner and try to support their clients making the system work for them and resolving any issue effectively and efficiently. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The events module is based on flexible workflows making the process easy for staff to use. Workflow steps/actions are assigned to a specific person giving them ownership for completing the task. It is easy for line managers to have an overview of outstanding actions allocated to their line reports. Adaptable analytics enabling you to make the data collected insightful. All workflows can use the same/similar functionality and therefore means staff do not need training in lots of different systems. Cons: At the time of reporting, the Risk Register module is less configurable than the events module. That said, it still provides a robust, effective and easy to use system to monitor and manage risks to the organisation. Where the management of an event does not follow the standard process (for example, where an investigation level is upgraded or downgraded mid-investigation), it can be more challenging to design the required workflow. However, the Radar team will advise and support you through it. Vendor Response Thank you so much for the review, Paul! We do strive towards a partnership approach with our customers. Proactive management and being seen as part of your team is key to ensuring Radar Healthcare are working towards delivering your organisation's goals. Thanks again for the recommendation and the 5 star rating! Mark Fewster Head of Product at Radar Healthcare Replied March 2022 Read More MF Misha F. Verified reviewer Hospital & Health Care 1001-5000 employees Used daily for more than 2 years Reviewed October 2020 Fantastic software and amazing customer service 5 Their customer service and approach to listening to their customers has to be my favourite part of their software. Great support initially - and their enthusiasm and support has been flawless. Seriously. We have had queries - all the time - they answer them friendly, patiently and are really supportive. They have TONS of helpful information on their Help page - but we are bad in not using that as much as our customer service rep - as we very much like both of them! They do not constantly charge for more and more for general work and queries. They have also conducted workshops with their customers to find out better ways of doing things - and have actually listened to us and made improvements. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We really like the ease of using Radar. We have used it in many ways, and are still finding new ways of using it. During this pandemic we were able to make 2 new Events within 24 hours that tracked both cases of Covid and testing of Covid for staff. We are able to know at any point in time, within 2 minutes of all stats - Covid and others. It is easy to change about. Very few things are not changeable. We are using this across the organisation and it is very effective. We are able to change forms ourselves to respond to business changes - easily. Cons: Introducing it. Nothing to do with Radar, but getting teams on board and getting it embedded was the hardest part. We had support from Radar at the time, and lots of meetings, but people change, and our training did not keep up internally - initially. Reasons for choosing Radar Healthcare I was not part of the choosing party, but my understanding was that this was done on value for money. Radar did the same (if not more) than the others that we were considering - but had a more reasonable price tag that made it something we could proceed with. Vendor Response Thanks, Misha! Really kind of you to review us, we make a conscious effort every day to deliver great customer service so it's lovely to see what that means to our customers as described so well in your review. Mark Fewster Head of Product at Radar Healthcare Replied March 2021 Read More Showing 1 - 10 of 26 Reviews Load More Reviews ## Radar Healthcare Popular Comparisons [MasterControl Quality Excellence vs Radar Healthcare](https://www.softwareadvice.com/compare/142000-mastercontrol/vs/482109-Radar-Healthcare/)[KAWAK vs Radar Healthcare](https://www.softwareadvice.com/compare/357377-kawak/vs/482109-Radar-Healthcare/)[Isolocity vs Radar Healthcare](https://www.softwareadvice.com/compare/79422-isolocity/vs/482109-Radar-Healthcare/) ## Other Top Recommended Incident Management Software [VelocityEHS](https://www.softwareadvice.com/compliance/velocityehs-profile/) **4.4** (85) Recently recommended **28** times [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) **4.4** (79) Recently recommended **12** times [Intellect QMS AI](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/) **4.6** (84) Recently recommended **8** times [Healthcare Compliance Software](https://www.softwareadvice.com/cloud-security/the-guard-profile/) **4.9** (32) Recently recommended **5** times Stuck Between Options? 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