# Peeklogic Salesforce – Jira Connector Software Reviews, Demo & Pricing - 2026 > Review of Peeklogic Salesforce – Jira Connector Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/490338-Salesforce-and-Jira-Connector --- [Home](https://www.softwareadvice.com/) / [Integration Software](https://www.softwareadvice.com/bi/data-integration-tools-comparison/) / Peeklogic Salesforce – Jira Connector Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Peeklogic Salesforce – Jira Connector 2026: Benefits, Features & Pricing Wondering if Peeklogic Salesforce – Jira Connector is right for your organization? Our Integration Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Peeklogic Salesforce – Jira Connector 5.0 [(19)](https://www.softwareadvice.com/product/490338-Salesforce-and-Jira-Connector/#reviews) Pricing Pricing available upon request ### About Peeklogic Salesforce – Jira Connector Salesforce and Jira Connector is designed for teams that operate in both Salesforce and Jira and want to eliminate manual data entry between the two platforms. The connector is ideal for customer support, sales, DevOps and product teams who need real-time, accurate visibility across systems. Once connected, teams can sync Jira and Salesforce data in a way that matches their workflows, supporting reliable synchronization of Jira Issues, statuses, comments and attachments. The connector allows linking Jira Issues to any Salesforce object, including both standard and custom objects and supports complex relationships for seamless connection between engineering work and business records. Peeklogic Jira Connector provides a powerful embedded component within Salesforce, enabling users to work directly with Jira Issues without leaving Salesforce. Users can view, create, edit, link and comment on Jira Issues, manage Sub-Tasks and Linked Issues, review Activity History, manage Jira Watchers and search for issues by Fix Versions. This reduces context switching and keeps non-technical teams aligned with development progress. For automation-focused teams, the connector includes Apex Actions f... or Salesforce Flow, allowing users to automate Jira Issue management. PRO users benefit from advanced features such as dynamic field mappings, Record Type–based rules and flexible automation triggered by Jira updates. The connector also offers native integration with Jira Service Management, making it easy for support and service teams to create Service Requests, manage Portals and Request Types and handle public vs. internal replies, all from within Salesforce. Salesforce Email-to-Case emails are automatically synced to Jira comments, ensuring developers have full customer context. Additional features include bi-directional syncing of comments and attachments, visibility controls, @mention mapping, #tag filtering and the ability to sync Jira Assets with Salesforce objects. It provides clear documentation, guided setup and responsive support, making the connector suitable for both technical administrators and business users. Wondering if Peeklogic Salesforce – Jira Connector is right for your organization? Our Integration Software selection experts can help you in 15 minutes or less. ## Peeklogic Salesforce – Jira Connector User Interface ## Popular Peeklogic Salesforce – Jira Connector Alternatives Main Product Peeklogic Salesforce – Jira Connector 5.0 [(19)](https://www.softwareadvice.com/product/490338-Salesforce-and-Jira-Connector/#reviews) Ratings Breakdown - 4.89Ease of use - 4.88Value for money - 4.82Customer support - 4.89Functionality Pricing Available upon request Get Price Alternative Product [Zapier](https://www.softwareadvice.com/cloud-management/zapier-profile/) 4.7 [(3052)](https://www.softwareadvice.com/cloud-management/zapier-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.34Value for money - 4.33Customer support - 4.59Functionality Pricing Starting at $29.99 per month Get Price Alternative Product [Albato](https://www.softwareadvice.com/bi/albato-profile/) 4.8 [(405)](https://www.softwareadvice.com/bi/albato-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.91Value for money - 4.77Customer support - 4.52Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [ZappySys SSIS PowerPack](https://www.softwareadvice.com/bi/ssis-powerpack-profile/) 4.8 [(107)](https://www.softwareadvice.com/bi/ssis-powerpack-profile/#reviews) Ratings Breakdown - 4.52Ease of use - 4.70Value for money - 4.95Customer support - 4.78Functionality Pricing Starting at $1499.00 per year Get Price Alternative Product [Make](https://www.softwareadvice.com/bi/integromat-profile/) 4.8 [(407)](https://www.softwareadvice.com/bi/integromat-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.73Value for money - 4.53Customer support - 4.71Functionality Pricing Starting at $10.59 per month Get Price Alternative Product [eZintegrations](https://www.softwareadvice.com/bi/ezintegrations-profile/) 4.7 [(41)](https://www.softwareadvice.com/bi/ezintegrations-profile/#reviews) Ratings Breakdown - 4.71Ease of use - 4.77Value for money - 4.64Customer support - 4.68Functionality Pricing Starting at $9000.00 per year Get Price ## Peeklogic Salesforce – Jira Connector Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pro Pricing available upon request Plan includes: - Real-Time Bi-Directional Sync. Instantly syncs changes (Status, Fields, Comments) from Jira back to Salesforce. Requires "Authentication to Salesforce". - Advanced Issue Views. View Sub-Tasks, Linked Issues, and Activity History tabs inside the component. - Manage Watchers. Add/Remove Jira Watchers directly from the Salesforce UI. - Search by Version. Advanced search to filter/link Issues by Fix Version. - Advanced Mapping & Logic. Support for Record Type Mapping, flow variables mapping, and sync triggered by Jira updates. - Bi-Directional Collaboration. Sync Jira comments/files back to Salesforce. Control visibility (Public/Internal) and handle @mentions. - Jira Service Management. Native support for Service Requests, Portals, and Request Types. - Jira Assets (Insight). Sync Jira Assets (CMDB) objects to Salesforce. - Email-to-Case. Sync emails from Salesforce Cases directly to Jira comments. Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Peeklogic Salesforce – Jira Connector Features - Popular features found in Integration API Configurable Workflow Dashboard Data Connectors Data Extraction Data Import/Export Data Management Multiple Data Sources Reporting/Analytics Third-Party Integrations Web Services Workflow Management - More features of Peeklogic Salesforce – Jira Connector Access Controls/Permissions Activity Tracking AI Copilot Alerts/Escalation Application Management Automated Scheduling Data Aggregation and Publishing Database Support Data Capture and Transfer Data Mapping Data Storage Management Data Synchronization Data Visualization Data Warehouse Document Management Drag & Drop ETL Event Logs Generative AI Integrations Management Metadata Management Mobile Access Monitoring Pre-built Connectors Real-Time Data Real-Time Reporting Real-Time Updates Search/Filter SSL Security Transaction Management Widgets ## Peeklogic Salesforce – Jira Connector Integrations Jira Integration rated undefined from -1 review JIRA Service Management Integration rated undefined from -1 review Salesforce Service Cloud Integration rated undefined from -1 review Salesforce for Travel & Hospitality Integration rated undefined from -1 review Salesforce.org Nonprofit Cloud Integration rated undefined from -1 review Salesforce for Transportation & Logistics Integration rated undefined from -1 review See all 9 integrations ## Peeklogic Salesforce – Jira Connector User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.9 Customer support 4.8 Functionality 4.9 Have you used Peeklogic Salesforce – Jira Connector and would like to share your experience with others? VR Verified Reviewer Information Technology and Services 51-200 employees Used daily for less than 2 years Review source Reviewed April 2022 Workflows made Easy 5 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: The best is that it is available in the AppExchange in Salesforce so you don't need to look for it. It has 2 ways synchronization and allows for automated workflows. Cons: Besides Jira being a little difficult for first-time users once you get to understand it it will make Project Management workflows a breeze. Reasons for choosing Peeklogic Salesforce – Jira Connector As we were already using Salesforce and had invested heavily on the platform finding an connector to streamline our workflows into Projects was a plus. Read More RG Raffi G. Verified reviewer Information Technology and Services 11-50 employees Used weekly for less than 2 years Review source Reviewed April 2026 Solid Bridge Between Salesforce and Jira 5 Overall, the Peeklogic Salesforce – Jira Connector delivers on its core promise of keeping things in sync. The bi-directional sync and flexible object mapping make it a strong choice for organizations running Salesforce alongside Jira, especially in a PSA context with Certinia. The setup requires patience and proper planning, but once configured it runs reliably. It's a connector that rewards the time you put into it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The bi-directional sync is the standout feature. Changes made in Jira automatically reflect in Salesforce and vice versa, keeping both teams aligned without any manual updates. The ability to map different Salesforce objects and records to different Jira projects simultaneously is also a major plus, and works particularly well alongside Certinia PSA for managing project-based work. Cons: The initial setup and field mapping requires a meaningful time investment — it's not a plug-and-play solution. However, that complexity is really a reflection of how configurable the tool is. Once everything is properly mapped and tested, it works exactly the way you need it to. Reasons for switching to Peeklogic Salesforce – Jira Connector It wasn't flexible and didn't support our use case Read More SG Stella G. Verified reviewer Information Technology and Services 51-200 employees Used daily for less than 6 months Review source Reviewed January 2026 Easy installation 5 I have a positive experience in the overall meeting that was conducted with the girl that helped us with the installation Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: it was easy to install and the team that helped us was friendly and patient so in overall it was a good cooperation Cons: nothing negative in my experience, for the moment it seems to be working fine and users have started testing it Read More AB Alan B. Verified reviewer Information Technology and Services 11-50 employees Used weekly for less than 6 months Review source Reviewed March 2026 Powerful and flexible integration 5 Over all we have found it to be both robust and flexible. We can control where the JIRA data ends up in our PSA, which is important for time reporting, as previously mentioned, but also allows us to position the data to fuel our AI aspirations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: For a Professional Service Organization, the ability to track time worked easily, and above all. accurately, against work items, is fundamental to achieving any higher-level goals for the business.  In the past, though, we sometimes struggled with tracking work items until we adopted JIRA as our customer-acccessible work item management system. When carefully set up, it combines relative simplicity and clarity with reliability, and pricing is reasonable. But tracking the projects in JIRA is only half the battle, unfortunately. Our PSA also needed to be aware of these items so that we could control timecard entry and relate every minute of billable time worked to a recognizable work item that our clients could identify. This is where PeekLogic excels. It has provided us with a straightforward but flexible way of populating project milestones as epics and project tasks as stories in synchronization with JIRA so that timecard compliance is now simple to achieve. Highly recommended. Cons: With flexibility comes the ability to get things wrong, so I would advise anyone setting up this integration to study the data models for source and target data and understand the mappings well, in order to make sure the configuration is fit for purpose. Reasons for switching to Peeklogic Salesforce – Jira Connector It was not flexible enough to support our use cases. Read More BJ Brian J. Verified reviewer Computer Software 11-50 employees Used weekly for less than 2 years Review source Reviewed March 2026 Certinia PSA and Jira Integration and Collaboration! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: For Certinia PSA Users there is no better way to connect Jira and PSA. We can bring together both teams to automatically create Jira Epics or Stories from projects at milestones or tasks in Certinia PSA or automatically create Certinia assignments in Certinia PSA. Since we require capture of timecards to track and bill services, the ability to auto-generate timecards from time entered in Jira is a game changer. We can now also provide visibility and collaborate across both applications seamlessly in real time. Cons: The flexibility to support our processes is fantastic but the setup can be a bit tricky to support some use cases but with the right support we are confident we can get what we need. Reasons for choosing Peeklogic Salesforce – Jira Connector Certinia's integartion works great for a very specific use case but we needed a more flexible and comprehensive integration to meet our needs. Read More AB Amanda B. Verified reviewer Information Technology and Services 11-50 employees Used weekly for less than 2 years Review source Reviewed March 2026 Real-Time Integration with an Easy Set-up 5 We had a consistent lag between when work was completed in Jira and when it appeared in our PSA reports due to manual double entry. That lag caused problems with billing cut-offs and project status reporting. The real-time sync eliminated it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We deploy Certinia PSA on Salesforce for a living, and we also use Jira for Project Tasks. Before this connector, I was updating status in two places. Now when we create a PSA Milestone, a Jira Epic gets created automatically. Cons: Nothing. I've configured a few Salesforce-Jira integrations over the years. Most of them require middleware, custom code, or a dedicated admin to keep running. This one installs natively on AppExchange and the field mapping UI is clear enough that I didn't need to open a support ticket. Reasons for switching to Peeklogic Salesforce – Jira Connector It was not flexible and didn't support our use case. Read More JG Jai G. Verified reviewer E-Learning 1001-5000 employees Used daily for less than 2 years Review source Reviewed January 2026 Amazing Product 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: What I love most is how it creates a single source of truth; our support agents can see live Jira updates right inside Salesforce, which means they aren't constantly Slack-ing developers for status reports on bugs. The automated syncing is incredibly reliable, and being able to link specific cases to engineering tickets ensures that nothing falls through the cracks, allowing us to give customers much more accurate timelines. Cons: The configuration can be a bit intimidating if you aren't a seasoned admin; there are a lot of permissions to toggle. Read More JW Jonathan W. Verified reviewer Utilities 501-1000 employees Used daily for less than 6 months Review source Reviewed January 2026 Great quick win for our teams 5 quick and easy to get rolling. Lot's of opportunity for expanded integration and functionality. Peeklogic team was great to work with. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to do the initial set up and deployment. Lots of options to add on layouts and filter by projects to specific objects in Salesforce ie. limiting the Jira projects that can be selected through the Case object. Cons: With lots of flexibility in the integration, there is a lot of options and settings needed to go the next step with the product. It can require a good amount of set up to get an indepth integration. Read More MJ Manisha J. Verified reviewer E-Learning 1001-5000 employees Used daily for less than 2 years Review source Reviewed January 2026 Seamless Integration 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Intuitive design and flexibility to achieve anything. Simple to set up and very dependable. Salesforce and Jira data in sync and helps our teams stay on the same page. Cons: NA. Salesforce and Jira Connector has been a smooth journey to configure projects and achieve measurable results. Read More PG Pranay G. Verified reviewer E-Learning 51-200 employees Used daily for less than 2 years Review source Reviewed January 2026 Simple and easy to use 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The connector is extremely easy to set up and works very well. Support is also very responsive and helps with issues promptly. Cons: The connector does not have a lot of customization options and so you might need to reach out to their support for a use case that the connector doesn't support. 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