# Yay Software Reviews, Demo & Pricing - 2026

> Review of Yay Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/491845-Yay

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Overview

# Yay 2026: Benefits, Features & Pricing

Wondering if Yay is right for your organization?

Our VoIP Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Yay

5.0

[(3)](https://www.softwareadvice.com/product/491845-Yay/#reviews)

Pricing

Starting at £4.49 per month

### About Yay

Yay is a hosted VoIP phone system designed for enterprises and small businesses. It offers a cloud PBX with call routing and forwarding, and desktop and mobile apps.The system has a range of capabilities including inbound calls, time of day call handling, unlimited voicemail, call recording, and business messaging.

It also offers multi-level IVR call menus, voicemail transcription, call monitoring, and CRM and third-party integrations. Users can also utilize the smart call queuing, live call analytics, call recording, and text-to-speech features. The service offers customizable and forwardable phone numbers, a VoIP trial account, PAYG VoIP call costs, VoIP hardware compatibility, virtual landline options, and comprehensive customer support.

Wondering if Yay is right for your organization?

Our VoIP Software selection experts can help you in 15 minutes or less.

## Yay User Interface

## Popular Yay Alternatives

Main Product

Yay

5.0

[(3)](https://www.softwareadvice.com/product/491845-Yay/#reviews)

Ratings Breakdown

-   4.67Ease of use
-   4.50Value for money
-   5.0Customer support
-   4.67Functionality

Pricing

Starting at £4.49 per month

Get Price

Alternative Product

[3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/)

4.4

[(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.28Value for money
-   4.09Customer support
-   4.40Functionality

Pricing

Starting at $350.00 per year

Get Price

Alternative Product

[VoIP.ms](https://www.softwareadvice.com/voip/voipms-profile/)

4.8

[(698)](https://www.softwareadvice.com/voip/voipms-profile/reviews/)

Ratings Breakdown

-   4.44Ease of use
-   4.84Value for money
-   4.76Customer support
-   4.74Functionality

Pricing

Starting at $1.10 per month

Get Price

Alternative Product

[HoduPBX](https://www.softwareadvice.com/voip/hodupbx-profile/)

5.0

[(21)](https://www.softwareadvice.com/voip/hodupbx-profile/#reviews)

Ratings Breakdown

-   4.81Ease of use
-   4.95Value for money
-   4.95Customer support
-   4.90Functionality

Pricing

Starting at $5.00 per month

Get Price

Alternative Product

[Zoom Phone](https://www.softwareadvice.com/voip/zoom-phone-profile/)

4.5

[(244)](https://www.softwareadvice.com/voip/zoom-phone-profile/reviews/)

Ratings Breakdown

-   4.55Ease of use
-   4.45Value for money
-   4.21Customer support
-   4.45Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[GoTo Connect](https://www.softwareadvice.com/product/2766-GoTo-Connect/)

4.5

[(669)](https://www.softwareadvice.com/product/2766-GoTo-Connect/reviews/)

Ratings Breakdown

-   4.43Ease of use
-   4.41Value for money
-   4.53Customer support
-   4.46Functionality

Pricing

Available upon request

Get Price

## Yay Pricing and Plans

Starting price: £4.49 per month

Free Trial

Free Version

Core

£4.49

per user, per month

No plan information available

Standard

£11.99

per user, per month

No plan information available

Premium

£14.99

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Yay Features

-   Popular features found in VoIP
    
    Caller ID
    
    Call Monitoring
    
    Call Recording
    
    Call Routing
    
    Computer Telephony Integration
    
    Contact Management
    
    IVR
    
    Mobile Access
    
    SIP Trunking
    
    Voice Mail
    
-   More features of Yay
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Automated Attendant
    
    Automatic Call Distribution
    
    Callback Scheduling
    
    Call Center Management
    
    Call Conferencing
    
    Call Disposition
    
    Call List Management
    
    Call Logging
    
    Call Reporting
    
    Call Transfer
    
    Chat/Messaging
    
    Collaboration Tools
    
    Communication Management
    
    Conferencing
    
    Customizable Caller ID
    
    Customizable Reports
    
    Fax Management
    
    For Cloud Phone Systems
    
    Interaction Tracking
    
    Monitoring
    
    Multi-Channel Communication
    
    On-Demand Recording
    
    PBX
    
    Queue Management
    
    Real-Time Analytics
    
    Real-Time Monitoring
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reporting & Statistics
    
    Ring Groups
    
    Role-Based Permissions
    
    SMS Messaging
    
    Third-Party Integrations
    
    Video Conferencing
    
    Virtual Extensions
    
    Voicemail Transcription
    

## Yay Integrations

Microsoft Teams

Integration rated undefined from -1 review

Capsule

Integration rated undefined from -1 review

HubSpot CRM

Integration rated undefined from -1 review

Pipedrive

Integration rated undefined from -1 review

Slack

Integration rated undefined from -1 review

Zoho CRM

Integration rated undefined from -1 review

See all 20 integrations

## Yay User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

5.0

Functionality

4.7

Have you used Yay and would like to share your experience with others?

AR

Ali R.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2022

Cracking call quality and good support

5

Great company, not cheap but the quality is very good

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Really strong call quality, easy to customise and good support

Cons:

My old VoIP provider would show me that a colleague had answered a call and who. We have lost this function now sadly.

Reasons for choosing Yay

Easy to configure ourselves and cracking call quality

Reasons for switching to Yay

Call quality issues solely.

Vendor Response

Hi Ali, thanks so much for taking the time to leave a review. It's really much appreciated. We're really glad to hear that you're enjoying the app and service. Just as a note, it's possible to see when your colleagues are on a call/available via the contacts section in the softphone app. If interested in viewing who answered calls, this detail can be viewed in your online dashboard and includes detail such as where the call came from, who picked it up, call duration and call recordings. You can also filter on the information you want to see, as well as download this detail for trend analysis too. If there's anything the team can help with, please don't hesitate to give us a call or drop us an email. We're always happy to help!

Replied October 2022

Read More

ZM

Zanna M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

A great VOIP provider for a small business

5

Fantastic. No complaints, helped us expand with such ease I wouldn’t switch to another provider.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The price, this was so easy to set up and the plan we were on was just great to get us started in the beginning. We really needed an answer service to help our growing small business with a large self employed time and this was just perfect for leaving clients with a professional experience when we hadn’t moved out our office out from the garage. It was easy to add extra staff once we started expanding and actually allowed us to keep our staff as work from home because of how easy the software is to use.

Cons:

No cons. It’s really well priced and I would consider it actually more than reasonable what they ask for for the level of service and features you get

Read More

Juan M.

Verified reviewer

Design

Self-Employed

Used monthly for free trial

Review source

Reviewed July 2023

Buena aplicación VoIP de llamadas telefónicas

5

En la búsqueda de opciones para realizar llamadas a través de la red, Yay ofrece buenos precios y un soporte al cliente muy bueno. Si alguna vez necesito de este tipo de servicios, seguramente estará entre mis primeras opciones.

Ratings Breakdown

5

Ease of use

4

Functionality

Pros:

Ofrece buenos precios muy competitivos en relación a la competencia y a las llamadas de tipo estándar.

Cons:

No soy usuario directo de Yay, por lo que no puedo ofrecer una opinión personal basada en la experiencia.

Vendor Response

Thanks so much for your review Juan. It's great to hear that you're enjoying your trial. If you're thinking of upgrading to a full plan, or you need any asistance with anything else in the future, please don't hesitate to get in touch. We're always happy to help!

Replied July 2023

Read More

Showing 1 - 3 of 3 Reviews

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