# theCRM Software Reviews, Demo & Pricing - 2026

> Review of theCRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/492974-theCRM

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Overview

# theCRM 2026: Benefits, Features & Pricing

Wondering if theCRM is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

theCRM

5.0

[(5)](https://www.softwareadvice.com/product/492974-theCRM/#reviews)

Pricing

Starting at £35.00 per month

### About theCRM

theCRM is a CRM solution that helps businesses manage sales, marketing and customer success operations on a centralized interface. The platform provides automated workflow capabilities that enable users to automate repetitive tasks. This includes sending personalized email campaigns, assigning tasks to team members and providing guidance to ensure consistent execution of critical processes. theCRM also offers business intelligence capabilities that provide visually engaging reports and dashboards with real-time insights into the company's performance.

Users can customize these reports to align with their specific KPIs and goals. It has a comprehensive integration framework that facilitates connection with a range of systems including marketing automation and ERP solutions. This ensures a unified view of the customer journey and streamlined data management. Furthermore, theCRM ensures security and compliance with features such as AES-256 encryption, two-factor authentication, GDPR compliance and more.

Wondering if theCRM is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

## theCRM User Interface

## Popular theCRM Alternatives

Main Product

theCRM

5.0

[(5)](https://www.softwareadvice.com/product/492974-theCRM/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   5.0Customer support
-   5.0Functionality

Pricing

Starting at £35.00 per month

Get Price

Alternative Product

[HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

4.5

[(4466)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.29Value for money
-   4.39Customer support
-   4.36Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18786)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(6978)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.29Value for money
-   4.08Customer support
-   4.27Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/)

4.8

[(603)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.79Value for money
-   4.80Customer support
-   4.70Functionality

Pricing

Starting at $250.00 per month

Get Price

Alternative Product

[Ploomes CRM](https://www.softwareadvice.com/product/449937-Ploomes/)

4.9

[(441)](https://www.softwareadvice.com/product/449937-Ploomes/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.66Value for money
-   4.69Customer support
-   4.79Functionality

Pricing

Starting at $22.00 per month

Get Price

## theCRM Pricing and Plans

Starting price: £35.00 per month

Free Trial

Free Version

Advanced All Inclusive

£35.00

per user, per month

No plan information available

On Premise

£35.00

per user

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## theCRM Features

-   Popular features found in CRM
    
    Calendar Management
    
    Customer Journey Mapping
    
    Email Management
    
    Quotes/Estimates
    
    Reporting/Analytics
    
    Sales Pipeline Management
    
    Segmentation
    
    Task Management
    
    Territory Management
    
    Workflow Management
    
-   More features of theCRM
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Campaign Management
    
    Contact Management
    
    Customizable Fields
    
    Customizable Reports
    
    Data Import/Export
    
    Document Storage
    
    Drag & Drop
    
    Email Marketing
    
    Email Templates
    
    Forecasting
    
    Interaction Tracking
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Lead Qualification
    
    Marketing Automation
    
    Mobile Access
    
    Referral Tracking
    
    Reminders
    
    Sales Reports
    
    Third-Party Integrations
    

## theCRM Integrations

SAP Customer Data Cloud

Integration rated undefined from -1 review

SAP Customer Data Platform

Integration rated undefined from -1 review

Microsoft Outlook

Integration rated undefined from -1 review

SAP Integration Suite

Integration rated undefined from -1 review

SAP Access Control

Integration rated undefined from -1 review

Campaign Monitor by Marigold

Integration rated undefined from -1 review

See all 24 integrations

## theCRM User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used theCRM and would like to share your experience with others?

Andi R.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2021

Excellent experience with CRM

5

Centralising data Forecasting Invoicing Quotes Email integration Accounts integration

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use. Secure Integrates with Xero, Teams and email

Cons:

Nothing at all and that was a breath of fresh air.

Reasons for choosing theCRM

Price, Ease of use, Security, Flexibility

Reasons for switching to theCRM

Capability to scale and support more business functions. Accessible responsive service team.

Vendor Response

Andi - many thanks for the review it is highly appreciated!

Replied February 2021

Read More

DM

Dan M.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

Cracking CRM - Flexibilty, Simplicity and Enterprise capability.

5

Ace, love the service, great to people to easily talk to real people that really know their stuff. Really don't know why anyone would want a big complex enterprise CRM as this system makes everything easier!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Cracking CRM, the most flexible and configurable CRM I have ever used. Easy to access service is a major benefit too.

Cons:

Too much flexibility, but we'd much prefer too much flexibility that not enough flexibility, it makes it a very adapatable service so we use it to manage all sorts of processes.

Reasons for switching to theCRM

Change in role facilitate a new CRM for us.

Vendor Response

Thank you. We do try!

Replied March 2026

Read More

MH

Mike H.

Verified reviewer

Accounting

11-50 employees

Used daily for more than 2 years

Reviewed December 2024

Great CRM system and even better team behind it. Would highly recommend.

5

Very positive experience, from day one there has been transparency and communication. CRM have a positive can do approach to almost everything which we have been very impressed with. The transition from an untidy data structure in our old system to one which provides clear and actionable data with theCRM has been a breath of fresh air and we look forward to continuing our long term working relationship.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Responsive team, can-do attitude and simple data structuring.

Cons:

Lack of "out of the box" integrations but this is usually overcome very quickly by theCRM's developers.

Reasons for switching to theCRM

Poor data structuring and expensive development costs.

Read More

TW

Tarnya W.

Verified reviewer

Civil Engineering

11-50 employees

Used daily for less than 12 months

Reviewed November 2024

Fabulous System!

5

Such a great experience working with \[sensitive content hidden\] and the team! They are always on hand with solutions and ideas on how we can improve our system. The email responses are really fast as well!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like how easy and user friendly the CRM is! it's great.

Cons:

I wish is scrolled faster! I am to fast for the system sometimes.

Vendor Response

Thank you for the great feedback, it's very much appreciated. We're always keen to improve an it's good for the team to no their hardwork is appreciated.

Replied December 2024

Read More

RM

Robin M.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed February 2021

A CRM System and a CRM provider, that work the way YOU do.

5

My own experience of CRM systems and how they work has built up over many years, working with Clients, across different departments, where CRM has not always been the resounding success that companies expect. The team at CRM-UK have given a real breath of fresh air to problem solving, ROI and probably most importantly, the user experience. When all is said and done, it is only user engagement that can make a success of any roll out, and this software, and this provider, really deliver on that.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

theCRM is incredibly flexible and you do not find yourself having to manipulate your own business processes to fit the software. It is completely the other way around, which I have found refreshing for the CRM Market. For instance, if you are working on complicated Projects, where some of the influencers of those Projects are not direct Customers or Leads, it's no problem. You can assign Contacts to anything. There are no work arounds where you have to set them up as a Customer or Lead first. Managing complex relationships in theCRM is logical and reflects the real world of managing various contact levels.

Cons:

It's difficult to answer this one negatively. As a Business and Software Consultant, I work with two different Clients that have rolled out theCRM and both of those companies are achieving exactly what they set out to do. The team at CRM-UK are always on hand when it comes to some of more outlandish requests, and really work to understand Client and User need. The only real negative I can think of is that I wish I had found theCRM sooner.

Reasons for choosing theCRM

Upon all interested parties completing a Functional Requirements document, my Clients quickly eliminated one potential provider. From there, they engaged with the two providers that were a functional fit on paper. Very quickly, it became clear that theCRM was not only a perfect functional fit, but CRM-UK themselves asked lots of questions to get a real understanding of what the customer really needed, both operationally and process wise. When a provider makes you feel important, you get a good sense for how they will work with you going forward. They haven't disappointed.

Vendor Response

Robin, Excellent review, many thanks for your insights and kind words. If you do have any challenges or roadmap suggestions, please let us know. All the best from the CRM-UK team.

Replied February 2021

Read More

Showing 1 - 5 of 5 Reviews

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Stuck Between Options?

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