--- title: "PlatoForms Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PlatoForms. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PlatoForms is a good fit for you!" source_url: "https://www.softwareadvice.com/product/495408-PlatoForms/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Workflow Management Software](https://www.softwareadvice.com/workflow/) / [PlatoForms](https://www.softwareadvice.com/product/495408-PlatoForms/) / PlatoForms Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/495408-PlatoForms/) Reviews [Alternatives](https://www.softwareadvice.com/product/495408-PlatoForms/alternatives/) # PlatoForms User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 87 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.4/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 62 reviews (71%) - 4 stars: 18 reviews (21%) - 3 stars: 6 reviews (7%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The experience using PlatoForms is superb as it offers great flexibility, intuitive interface which makes gathering of information much easier and convenient to do. - I also like the fact that it allows workflows, allowing us to have multiple people complete a form. - Highly recommended for business coaches with online workbooks, teachers who distribute digital worksheets, or just anyone who deals with pre-designed printable forms. ### Most mentioned cons - Sometimes trying to convert documents to different platforms can be a challenge. - That I can't edit a PDF on the platform. - support is unacceptable. ## PlatoForms customer reviews Showing reviews 1-25 of 87 (page 1). ### Great way of integrating PDF into your website. - Overall rating: 5/5 - Reviewer: Denis E. - Verified reviewer: Yes - Industry: Media Production - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's quite a unique solution to transform a PDF into a online form. #### Cons It didn't have the exact feature that I needed, but I was impressed by what it can do. #### Vendor response Hi Denis, Thank you for the fantastic 10/10 rating! We appreciate your feedback about the features, and we're always looking to improve. If there's anything specific you'd like to see added, please let us know—we're here to help! Thanks again for choosing PlatoForms during your free trial. We hope to continue impressing you as you explore our platform. Best regards, Katie Woon (katie@platoforms.com) Head of Marketing, PlatoForms Replied August 2024 --- ### Great Option for Formatting Data! - Overall rating: 5/5 - Reviewer: Alexandra B. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it! I had used it personally for some documents and now my University department uses it too. I find it to be easy to use once you get used to the layout. The pdf exporting process is simple and efficient. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It gives me the freedom to design a document how I want it to appear and then the software adds the functionality of inputting data. It creates a branding opportunity and some image recognition. I also love the clone function if you ever need to change something. It also does a great job of saving the files to specific locations with specific file names for easy organizing. The input options are great and make the user-experience easy. I love that you can upload a CSV file for dropdown options rather than having to type them out every time I want to use a list. #### Cons It would be nice to have a preview feature where you can edit the font, size, and color of an input while you are in the process of adding inputs rather than having to submit an input and see it from the back end. It also might be nice to have a pdf editing version where you can add a text box or image (non-input) for more explanation or indication. It would also be nice if the locations for around the document editing (the background and the extra notes) would be easier to find. When I want to edit that part (which I don't do all the time) I end up searching for 5-10 minutes to try and remember where it is. #### Reasons for choosing PlatoForms Neither product could keep the integrity of the design of the pdf document. They both added an extra step to get the data inputted onto a usable pdf document. --- ### Great product, no support - Overall rating: 2/5 - Reviewer: Gavin H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was good, until need support. Also very expensive #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros ease of using. ease of using platform and technology #### Cons support is unacceptable. #### Vendor response Dear Gavin, I’m very sorry to see that you rated us so low, especially since you’ve been using PlatoForms for over two years. We’re glad that you find the platform easy to use, but it’s disheartening to hear that our support didn’t meet your expectations. I want to assure you that we take every message seriously and aim to respond within 8 hours. If there’s anything we missed or if you still need assistance, please don't hesitate to reach out to our support team at support@platoforms.com. We’re here to help and ensure you have the best possible experience. Thank you for your feedback, and we hope we can resolve any issues you’re facing. Replied August 2024 --- ### PlatoForms fit our needs perfectly - Overall rating: 5/5 - Reviewer: Mark S. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive. Definitely made the online check-in process easier for our small club events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. Ability to incorporate my previously designed pdf files is a definite plus. #### Cons Not really a con, but only being able to publish one form at a time using the free version. But then, you get what you pay for. #### Reasons for choosing PlatoForms Much easier interface - end data provided in better format for our use. #### Vendor response Dear Mark, Thank you for your fantastic review of PlatoForms. We're thrilled to hear that our platform has been a perfect fit for your needs, especially in incorporating your previously designed PDF files. It's great to know that PlatoForms has made the online check-in process easier for your small club events. We appreciate your understanding regarding the limitations of the free version, and we’re glad to hear that overall, you've had a very positive experience with our platform. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you once again for choosing PlatoForms. Replied August 2024 --- ### Amazing online pdf builder - Overall rating: 5/5 - Reviewer: Mark R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros PlatoForms is amazingly easy to use and has great PDF creating capabilities #### Cons Customer service can sometimes take a while to answer #### Reasons for choosing PlatoForms Jotform is easier to use and has competitive pricing. #### Vendor response Hi Mark, Thank you for your wonderful review and for taking the time to share your experience with PlatoForms! We’re thrilled to hear that you find our PDF creation capabilities and ease of use valuable. Your feedback is invaluable, and we apologize for any delays you’ve experienced with our customer service. We're actively working on improving our response times to provide a better experience. Thank you for choosing PlatoForms over Jotform and for your continued support over the past two years. If you have any further suggestions or need assistance, please don’t hesitate to reach out. Best regards, Katie Woon (katie@platoforms.com) Head of Marketing, PlatoForms Replied August 2024 --- ### Simple Online Forms for PDF - Overall rating: 5/5 - Reviewer: Rod L. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using this form maker has saved us time and the aggravation of chasing and requesting people to fill in paper forms, surveys, permissions, etc. People can fill them in anytime and anywhere! on a tablet, smart phone, lap or desktop. Day or night. Many of our parents and others have verbally expressed how happy they are that we finally switched to a better way of communicating. I am very pleased along with our Principal, of how this has saved loads of time for us to focus on other things that need to get done, I highly recommend PlatoForms . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We were looking for an easy solution to going paperless and get faster results from our parents and future students with an online form. After trying a few others, and not liking them for a variety of reasons, I happened upon PlatoForms. The best thing about this form maker is the ease of use of turning a document you already have! No need to reinvent the wheel here. Just upload a PDF and it walks you through a simple process of making a very professional online form, that people simply can fill in and click submit back to you!! A very short learning curve to learn the tips and tricks. I love this program and recommend it highly. #### Cons Honestly, it is really good the way it is. Simple, straightforward, easy instructions, professional looking and great customer care. You will get great results. #### Reasons for switching to PlatoForms Adobe Online PDF maker was way too complicated and frustrating to use. Plus, way too expensive for our uses. --- ### Great if you have 1 permanent form - Overall rating: 3/5 - Reviewer: Aparna S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it was great at the beginning but the billing structure and use became to difficult as it was charging for older forms without clarity on how to remove them and update to new forms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros fairly easy to use and collect the information from multiple sources #### Cons hard to remove and or change the published form so we have live with it #### Reasons for choosing PlatoForms ease of use for multiple inputs. Issue became when we needed to update the files it did nto allow us to do that without additional costs #### Vendor response Dear Aparna, Thank you for sharing your feedback with us. I’m sorry to hear that you’ve encountered difficulties with updating and managing your forms, and I understand your concerns about the billing structure. To help with the issues you've mentioned regarding old forms and plan capacity, you can visit this FAQ page: https://www.platoforms.com/faq/free-up-plan-capacity/. It provides guidance on how to manage and free up capacity in your plan. If the information there doesn't fully address your concerns, or if you have any further questions, please reach out to us at support@platoforms.com. We’re here to assist you and ensure that you have the best possible experience with PlatoForms. Thank you for your patience and understanding. Best regards, Katie Woon (katie@platoforms.com) Head of Marketing, PlatoForms Replied August 2024 --- ### PlatoForms is a cost-effective solution for collecting form data with HIPPA compliance - Overall rating: 5/5 - Reviewer: Tracy C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I do low-level tech support for a small medical practice. They use a variety of forms with their clients, and with most of their appointments shifting to virtual in the last 15 months, they needed an effective way to have patients fill out forms securely (and with HIPPA compliance) without having to use the U.S. mail and without trying to attach blank or completed forms to emails. I helped the client review available options; they chose Platoforms and it is a great fit for the needs of this medical practice. I converted their PDF forms into the PlatoForms system and will continue to help when they need new forms or revisions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Converting short PDFs was very easy and intuitive. #### Cons Understanding the implementing the WORKFLOW options was more challenging. Some more detailed instructions on the process and what exactly takes place between steps would be helpful. Another challenge with long/complex, multi-part forms is sizing and lining up checkboxes in grids so that they are neat and uniform. That seems to require a lot of just manual work with the mouse and trial/error. I have a 12-page form to implement for the client and know that this will be quite a laborious task. If there were a way to shortcut that process, it would be very welcome. #### Reasons for choosing PlatoForms PlatoForms offered a cost-effective product that is just what was needed, without extra bells and whistles. It seemed very user-friendly for the most frequent tasks (converting basic PDFs). --- ### Beautiful Submissions with Easy Image Upload - Overall rating: 5/5 - Reviewer: Sarah B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have enjoyed using Platoforms and find the software easy to use and fun in interface. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked the fact that you could easily upload images to Platforms when requesting a user to fill out a form. #### Cons Platoforms does not completely replace Adobe Acrobat, and if it does, I am not aware of that, but no longer use Adobe Acrobat either. #### Reasons for choosing PlatoForms I canceled Adobe, because i was paying for it myself out of pocket. #### Vendor response Hi Sarah, Thank you so much for your fantastic review! We're thrilled to hear that you've enjoyed using PlatoForms, especially the image upload feature—it’s great to know it has made form submissions easier for you. Regarding your note on Adobe Acrobat, while PlatoForms offers a robust set of tools for form creation and submissions, we understand that some features of Adobe Acrobat might still be useful depending on your needs. If there's anything specific you miss from Adobe, we'd love to hear your thoughts and see how we can further improve our platform. Thanks again for choosing PlatoForms and for your kind words about our software. We're here to support you anytime! Best regards, Katie Woon (katie@platoforms.com) Head of Marketing, PlatoForms Replied August 2024 --- ### 100% recomended - Overall rating: 5/5 - Reviewer: Jhon V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like how it works, it is very useful to create simple forms #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Very Useful, i like to used. I recommend it #### Cons When i test it i could not find payment integrations, im not sure if it have them now #### Reasons for choosing PlatoForms It was better to use with more tools than others #### Vendor response Dear Jhon, Thank you for your positive review of PlatoForms! We're thrilled to hear that you find our platform useful and that you'd recommend it to others. Regarding your concern about payment integrations, we're happy to let you know that we now offer payment integrations with Stripe. You can find more details on how to set it up here: https://www.platoforms.com/docs/integration-guide/stripe/ If you have any further questions or need assistance with this feature, please don't hesitate to reach out. We're here to help! Thank you once again for choosing PlatoForms. Replied August 2024 --- ### My Honest feedback - Overall rating: 5/5 - Reviewer: Sakira E. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really love the software, so convenient, I got instant email notifications for a new submission, easy to manage all my submissions. So honestly I love the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software was easy for me to use, I had looked around for a while for a software that could allow me do an online for and then I landed on Platoforms, Software served all my needs, it did exactly what I wanted. #### Cons When adding a team member to my team it really took my team members a while to figure out how to join the team, I wish this part would be made a little bit easier for someone who is using Platoforms for the first time #### Reasons for switching to PlatoForms Because I was looking for a software that would allow me upload a pdf form designed from indesign and make it fillable online and Platoforms did this for me, kudos! --- ### Nice1 and relevant - Overall rating: 5/5 - Reviewer: Debebe T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is comfortable for use and almost i used it accordingly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its Simplicity for all of the users and want to use it. #### Cons There is no valuable or reasonable season. #### Reasons for switching to PlatoForms It is not easy and understanding for use #### Vendor response Hi Debebe, Thank you for your positive review! We're delighted to hear that you've found PlatoForms simple and comfortable to use. It's great to know that our platform meets your needs and has provided a better experience compared to your previous solution. We appreciate your feedback, and if there's anything we can do to enhance your experience further, please feel free to reach out. We're here to help! Thanks again for choosing PlatoForms. Replied August 2024 --- ### Simple and effective forms - Overall rating: 5/5 - Reviewer: grant h. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. its been great. i made 3 forms for our customers and they work well #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can easily add forms to my website without any heavy coding #### Cons if i want to make a change to my form i have to reupload it and redo all the connections #### Vendor response Hi Grant, Thank you for your review and for sharing your experience with PlatoForms! We're glad to hear that you found our platform simple and effective for adding forms to your website without the need for heavy coding. We appreciate your feedback regarding the need to reupload and redo connections when making changes to your forms. We understand how this can be time-consuming, and your input helps us identify areas where we can improve. Our team is always working on enhancements, so stay tuned for future updates that may address this. Thanks again for choosing PlatoForms, and we’re delighted that the forms you created are working well for your customers. We're here to assist you with anything you need! Best regards, Katie Woon (katie@platoforms.com) Head of Marketing, PlatoForms Replied August 2024 --- ### GREAT FOR OUR PRESCHOOL PROGRAM - Overall rating: 5/5 - Reviewer: LEIGH S. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. WE USE IT WITH OUR PRESCHOOL AND IT IS PERFECT FOR WHAT WE NEED IT FOR! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros IT'S VERY EASY TO USE! THINGS ARE EASY TO UNDERSTAND! #### Cons THAT WE HAVE TO PAY FOR SOME OF THE FEATURES, BUT THAT'S UNDERSTANDABLE #### Vendor response Hi Leigh, Thank you for your wonderful review! We're delighted to hear that PlatoForms has been a perfect solution for your preschool program and that you find it easy to use. It's great to know that our platform is making things easier for your team. We understand that some features come with a cost, and we appreciate your understanding. If you ever have any questions or need further assistance, please feel free to reach out—we're here to help! Thank you again for your continued support. Replied August 2024 --- ### Great performance - Overall rating: 5/5 - Reviewer: SIDDHARTHA B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is Excellent and Very nice. Most people should like this. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its overall performance and its service. #### Cons Nothing, it is really great and very usefull. #### Vendor response Hi Siddhartha, Thank you for your fantastic review! We're thrilled to hear that you find PlatoForms' performance and service to be great and useful for your projects. Your positive feedback means a lot to us. If you ever have any questions or need further assistance as you continue using PlatoForms, please don't hesitate to reach out. We're here to support you! Thanks again for your kind words and for recommending PlatoForms. Replied August 2024 --- ### Amazing Plato - Overall rating: 5/5 - Reviewer: Margo S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been great, I really do enjoy how much easier it has made my job. It has made it much quicker to get things done. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Plato forms has made it so that it takes a significantly less amount of time to fill out all of my paperwork. This is great since it populates information over. #### Cons I don't like how once you save it that you have to go through the back to make any changes to the form that you have submitted. Would like it much better if that aspect was less difficult. I also don't like how when you save it in an email you have to open everyone of them to figure out who it belongs to. I know this is for encyrption purposes, however I think it would be easier if we could name it or have the last name, and the initial of first name. --- ### Company needs - Overall rating: 4/5 - Reviewer: sylvester l. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used other for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it has been ok but it could be better as the formatting of stuff looks bad and it take a hundreds of try to get it to look good. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros the embed ability and the link functions to be able to share a form quickly. #### Cons customer support is needed - tech support is also needed. More forms is needed for the plans the allowed forms are way to small as now I would need to spend even more money to get what I need when at that price point I can just go to another vendor. When adding text boxes and other items we need some kind of sample view of what it will look like without submitting hundreds of fake submissions to see that it is ugly and then we have to go and make many changes then do the submissions all over again. #### Reasons for choosing PlatoForms Needed a solution fast. --- ### Unbelievable find - Overall rating: 5/5 - Reviewer: John A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Incredibly easy to use. Great customer service and very willing to help implement new ideas. Pricing is incredibly reasonable. HIPAA capabilities available #### Cons Off the bat, can't really think of any. Server issues once or twice over the several years we have used them, but they were always remedied quickly --- ### Plato Forms for the Win! - Overall rating: 4/5 - Reviewer: Roger S. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is a great tool and I would recommend it for any organization or business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of access to the forms makes it a great tool to have. #### Cons Sometimes trying to convert documents to different platforms can be a challenge. #### Vendor response Dear Roger, Thank you for your thoughtful review of PlatoForms on Capterra. We're delighted to hear that you've found the ease of access to our forms to be a valuable asset for your organization. We also appreciate your feedback regarding the challenges in converting documents to different platforms. Your input is important to us, and we'll continue to work on enhancing this aspect of our service to make it even more seamless. It's great to know that you'd recommend PlatoForms to other organizations. We're committed to supporting your needs and helping your team achieve continued success. If you ever need assistance or have additional suggestions, please don't hesitate to reach out. Replied August 2024 --- ### Phenomenal software - Overall rating: 5/5 - Reviewer: Reed S. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Platoforms has allowed me to completely automate the flow of data from my website's Fluent form into a PDF which I send to clients. It saves me a lot of time as a result. Worth the monthly fee. #### Cons The interface for updating forms could be a little smoother, and I wish it allowed import of a replacement PDF while keeping the existing field placement. Otherwise, it serves all my needs just fine. #### Reasons for choosing PlatoForms Better value, better functionality. --- ### Great except when minor tweaks are needed. - Overall rating: 4/5 - Reviewer: Alisa B. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I am overall pleased however it is very frustrating that the workflow URL has to change when minor tweaks are needed. It then requires a lot of extra work updating all the links and getting people to use the new link. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The integration into the existing PDF is great! I like the simplicity of the webform. Pretty easy to set up. #### Cons I wish that I could make minor tweaks to the forms and not have to change the URL. It would be great if there was an easier way to change the forms or workflows to drafts after publishing them. For example, after cloning it would be great to just click on the published form edit, and where it says publish have it switch to being a draft. #### Vendor response Thank you very much for your kind comments at Capterra. I noticed that you mentioned that the URL for the workflow has been changed, even with minor tweaks. In fact, in most cases you don't need to clone it, you can click on "Share" and then click on "Stop sharing" in the pop-up dialog. After that, you can simply modify the workflow (this is same for published form). The reason why you have to "stop sharing" before modifying is that if you modify a live workflow, it may cause the form submission of the live workflow to be interrupted, causing unexpected results. Replied May 2021 --- ### Makes gathering data easy for my work before I meet with my client! - Overall rating: 5/5 - Reviewer: Brian H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In general, I like the ability to create and send my clients questions. This helps with my processes throughout the day. This particular software is easy to use and easy for my clients to use as well. #### Cons None that I can think of right now. If I come across it during it's use, I'll shake my fist and deal with it as it's a great product overall. --- ### Time Saver - Overall rating: 4/5 - Reviewer: Julie H. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to use and modify to suit company requirements #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Simplified and streamlined reporting processes, eliminated excess paper wastage #### Cons so far with my user experience, I haven't had any complaints. --- ### Great - Overall rating: 5/5 - Reviewer: Kara R. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had great experiences with the form. I like that you can make selections required to fill out before submitting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, easy to view, easy to fill out and easy to download/print. #### Cons You have to instruct your applicants to use a desktop/laptop. Wish the forms were a little more phone friendly. --- ### Great option for Patients Forms - Overall rating: 5/5 - Reviewer: Robert P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Is great. My client a medical office has lower the waiting time for new patients, new patients fill the form on the website they get the patients info on a PDF ready to be process. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Love the ability to easy collect patients info from a form on a website and have it ready on a PDF for print or safe save. #### Cons At the beginning is a bit complicated to setup. ## More reviews [Next reviews](https://www.softwareadvice.com/product/495408-PlatoForms/reviews/?page=2) --- PlatoForms Reviews, Pros and Cons - 2026 Software Advice