---
title: "PlatoForms Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of PlatoForms. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PlatoForms is a good fit for you!"
source_url: "https://www.softwareadvice.com/product/495408-PlatoForms/reviews/"
page_type: "reviews"
language: "en"
---

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PlatoForms Reviews

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# PlatoForms User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 87

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.4/5
- Value for money: 4.4/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 62 reviews (71%)
- 4 stars: 18 reviews (21%)
- 3 stars: 6 reviews (7%)
- 2 stars: 1 reviews (1%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- The experience using PlatoForms is superb as it offers great flexibility, intuitive interface which makes gathering of information much easier and convenient to do.
- I also like the fact that it allows workflows, allowing us to have multiple people complete a form.
- Highly recommended for business coaches with online workbooks, teachers who distribute digital worksheets, or just anyone who deals with pre-designed printable forms.

### Most mentioned cons

- Sometimes trying to convert documents to different platforms can be a challenge.
- That I can't edit a PDF on the platform.
- support is unacceptable.

## PlatoForms customer reviews

Showing reviews 1-25 of 87 (page 1).

### Forms creation at its best with superb customer service

- Overall rating: 5/5
- Reviewer: Shimru ..
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 10000+ employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I am very much happy that I found Platoforms, there some specific requirement needed and it exactly met our requirement. The workflow creation option was the key feature that won my attention and helped me in meeting my requirements. The UI of this service is also really good.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It met all our requirements needed for the creation of our form for a dealer agreement.

#### Cons

Form limitation of 2 in the base pricing category.

#### Reasons for switching to PlatoForms

Datascope was a little cumbersome to use and was not user-friendly for me.

---

### Great Option for Formatting Data!

- Overall rating: 5/5
- Reviewer: Alexandra B.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I love it! I had used it personally for some documents and now my University department uses it too. I find it to be easy to use once you get used to the layout. The pdf exporting process is simple and efficient.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It gives me the freedom to design a document how I want it to appear and then the software adds the functionality of inputting data. It creates a branding opportunity and some image recognition. I also love the clone function if you ever need to change something. It also does a great job of saving the files to specific locations with specific file names for easy organizing. The input options are great and make the user-experience easy. I love that you can upload a CSV file for dropdown options rather than having to type them out every time I want to use a list.

#### Cons

It would be nice to have a preview feature where you can edit the font, size, and color of an input while you are in the process of adding inputs rather than having to submit an input and see it from the back end. It also might be nice to have a pdf editing version where you can add a text box or image (non-input) for more explanation or indication. It would also be nice if the locations for around the document editing (the background and the extra notes) would be easier to find. When I want to edit that part (which I don't do all the time) I end up searching for 5-10 minutes to try and remember where it is.

#### Reasons for choosing PlatoForms

Neither product could keep the integrity of the design of the pdf document. They both added an extra step to get the data inputted onto a usable pdf document.

---

### adequate fillable forms

- Overall rating: 3/5
- Reviewer: Elizabeth G.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

its adequate, easy to use, and we receive submissions quickly

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

info is well organized and easy to see. easy for patients to navigate

#### Cons

It doesn't work with an iPad and isn't consistent with apple products. Also each page comes separate. would be nice if it could be downloaded all as one pdf. Also there is not extendable space when the patients type in the description of complaint. sends two copies when there is a new form to download.

#### Vendor response

Dear Elizabeth, Thank you for your feedback and for being a long-term user of PlatoForms. We're glad to hear that you find the platform well-organized and easy for patients to navigate. It seems that you might be using an older version of PlatoForms. Our latest version addresses the issues you mentioned, such as the ability to download forms as a single PDF, and expandable fields for patient descriptions. If you have any further questions or need assistance updating to the latest version, please don't hesitate to reach out to our support team at support@platoforms.com. We’re here to help ensure you have the best experience possible. Best regards, Katie Woon (katie@platoforms.com) Head of Marketing, PlatoForms

Replied August 2024

---

### PlatoForms fit our needs perfectly

- Overall rating: 5/5
- Reviewer: Mark S.
- Verified reviewer: Yes
- Industry: Sports
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very positive. Definitely made the online check-in process easier for our small club events.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use. Ability to incorporate my previously designed pdf files is a definite plus.

#### Cons

Not really a con, but only being able to publish one form at a time using the free version. But then, you get what you pay for.

#### Reasons for choosing PlatoForms

Much easier interface - end data provided in better format for our use.

#### Vendor response

Dear Mark, Thank you for your fantastic review of PlatoForms. We're thrilled to hear that our platform has been a perfect fit for your needs, especially in incorporating your previously designed PDF files. It's great to know that PlatoForms has made the online check-in process easier for your small club events. We appreciate your understanding regarding the limitations of the free version, and we’re glad to hear that overall, you've had a very positive experience with our platform. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you once again for choosing PlatoForms.

Replied August 2024

---

### One of my most favorite app finds!

- Overall rating: 5/5
- Reviewer: Sheila M.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it's been very, very positive. Highly recommended for business coaches with online workbooks, teachers who distribute digital worksheets, or just anyone who deals with pre-designed printable forms.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

VERY responsive support/devs. There was one feature we needed before (auto-saving), which the devs were able to build into the product within weeks! Also, web/online forms are a dime a dozen, but forms that are embeddable within PDFs? Finding Platoforms felt like hitting a jackpot! That it's zap-enabled is such an awesome bonus, too!

#### Cons

If I have to nitpick, it's how it handles overflowing text. It's been a minute since I last created a Platoform, but I recall that the texts get truncated instead of just adding a character limit automatically based on the text box size. So we have to export submissions in order to read the whole verbatim.

#### Vendor response

Hi Sheila, Thank you so much for your kind words and for giving PlatoForms such a glowing review! We're thrilled to hear that you’ve found our platform so useful, and it’s great to know that our support and development team could assist with the features you needed. Regarding the text overflow issue you mentioned, I’m happy to share that you can choose to wrap overflow text up to 5 lines. Additionally, for entries that require multiple lines, selecting the "long text" option should provide the flexibility you need. If you have any further questions or need assistance with this feature, our support team is always here to help. You can reach out to us at support@platoforms.com. Thank you again for your valuable feedback, and we’re excited to continue supporting your work!

Replied September 2024

---

### Well designed UI and Easy to operate

- Overall rating: 4/5
- Reviewer: Kevin F.
- Verified reviewer: Yes
- Industry: Computer Games
- Company size: Self-Employed
- Product usage: Used weekly for free trial
- Reviewed: September 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Easy to customize PDF and use. Well designed UI makes work easy and save time

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy to operate and customize PDF. I was able to get instant results through this. User interface also well designed.

#### Cons

I haven’t had any problems while using this so far.

#### Vendor response

Hi Kevin, Thank you for your review and for sharing your positive experience with PlatoForms! 😊 We’re glad to hear that you found the user interface well-designed and easy to navigate. It’s great to know that customizing PDFs and getting instant results has made your work more efficient and time-saving. If you have any questions or need further assistance as you continue using PlatoForms, feel free to reach out. We’re here to help and would love to ensure your experience is even better! Thanks again for giving PlatoForms a try during your free trial. We hope to continue supporting you in your work!

Replied September 2024

---

### Why I used Platoforms during the pandemic and why you should too.

- Overall rating: 4/5
- Reviewer: Frankie K.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Platoforms helped us collect valuable online form data during this pandemic. PlatoForms has empowered me to create multiple forms for my Operations and Academic Departments. The benefits are multi-fold: 1. Time saved in creating online forms 2. Paper-based forms are mirrored perfectly by their online version 3. Convenience of receiving the PDF end-products 4. Chat Support was extremely valuable and helpful in helping me solve many of my queries and code issues. I highly recommend PlatoForms!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

During the pandemic, my company successfully used Platoforms to create online versions of many process-critical paper forms. The software or service chosen should fulfill these criteria: 1. Easy to design which meant a short development time for creating an online form 2. End-product (PDF) should be exactly like the paper form used in my organization 3. The Centre Manager who issues the form to the test-taker, should immediately and automatically receive the PDF form upon the form-filler's submission 4. A repository to access and retrieve all submissions PlatoForms fulfilled all four criteria. If there was one stand-out feature that I liked most about PlatoForms, it would be its built-in logic engine that allowed me to customize an infinite number of powerful interconnecting rules. For example I could check if an input box contained a certain value before loading the next page. The same logic engine allowed me to create and process variables. This allowed me to create an online placement test that was self-marking. Other honorable mentions of PlatoForms are: a. very responsive chat and support (thank you [SENSITIVE CONTENT HIDDEN]!) b. able to customize the formatting of the online form via CSS code c. easy to use form-creation interface and UI d. very reliable email system where every form submitted is automatically delivered to my Centre Managers

#### Cons

The inability of PlatoForms to split a form into two halves. Be it vertically or horizontally. We had a need to split the screen into two vertical halves when using PlatoForms to create an online test. This would have a quiz question text to be read on the left half of the screen, and the candidate answers on the right for the test-taker to answer. A split-screen format would allow the test-taker to answer the questions without having to scroll up and down the screen. Another feature improvement/suggestion could be making the data inside the input boxes' font sizes show as WYSIWYG inside the form designer itself. As a form designer, I am able to see the true font sizes by examining the CSS code and the PDF final end-product. It would be nicer to have the data appear in their true font sizes when using (inputting) the form itself.

---

### Easy Onboarding Docs Option

- Overall rating: 5/5
- Reviewer: Deanna L.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Platoforms has made our onboarding process so easy and seamless. We love it!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

That it is secure and easy to personalize.

#### Cons

That I can't edit a PDF on the platform.

#### Vendor response

Hi Deanna, Thank you so much for the perfect 10/10 rating! We're delighted to hear that PlatoForms has made your onboarding process easy and seamless—this is exactly what we strive for. It's great to know that you appreciate the security and personalization options. Regarding your feedback about editing PDFs directly on the platform, we understand the importance of this feature and will continue to explore ways to enhance our offerings. Thank you for being a loyal user for over two years! We're excited to continue supporting your HR needs. Best regards, Katie Woon (katie@platoforms.com) Head of Marketing, PlatoForms

Replied August 2024

---

### More to discovering

- Overall rating: 5/5
- Reviewer: Sweddy G.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 2-10 employees
- Product usage: Used weekly for free trial
- Reviewed: September 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Didn't know much and never knew until i accidentally come across this page

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

There a lots of benefits to discover and its easy to fo follow

#### Cons

There are lots of information and is designed for easy understanding

#### Vendor response

Dear Sweddy, Thank you so much for taking the time to share your feedback with us! We're glad to hear that you've found our platform easy to follow and see the potential in discovering its benefits. Your insights help us better serve customers like you, and we'll continue working on making the experience even more seamless and informative. If you have any specific suggestions or need assistance with anything, please don’t hesitate to reach out—we’d love to help you get the most out of PlatoForms! Thanks again for giving us a try and sharing your experience!

Replied September 2024

---

### PlatoForms is Great!

- Overall rating: 4/5
- Reviewer: Kira H.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

PlatoForms is a great tool for needed customer information in a templated format.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The simplicity of the program and easy functionality for our customers to complete and submit forms.

#### Cons

The thing I like least about PlatoForms is the fact I didn't know about this program sooner.

#### Vendor response

Hi Kira, Thank you for your wonderful review! We're thrilled to hear that PlatoForms has been a great tool for your team, especially with its simplicity and ease of use. It's always our goal to make the form submission process as smooth as possible for both you and your customers. We're also glad that you've found value in our product, and we appreciate your kind words about wishing you'd discovered us sooner. We look forward to continuing to support your operations and making your experience with PlatoForms even better. If you ever have any questions or need assistance, please don't hesitate to reach out.

Replied August 2024

---

### Good for a quick project

- Overall rating: 4/5
- Reviewer: Sean H.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used monthly for free trial
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It’s good for a quick simple project. Easy to use.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The forms on the web site were easy to use.

#### Cons

The pice for more of the forms is more than I want to spend

#### Reasons for choosing PlatoForms

Price was better than the others so I chose this

#### Reasons for switching to PlatoForms

Didn’t want to pay their price for the subscription

#### Vendor response

Dear Sean, Thank you for sharing your experience with PlatoForms on Capterra. We're glad to hear that you found our forms easy to use and that they were helpful for your quick projects. We understand that pricing is an important factor, and we appreciate your candid feedback on that. Our goal is to offer a solution that provides value for your needs, and we're continuously working to improve our offerings. If you have any further questions or if there's anything we can do to better support your projects, please feel free to reach out. Thank you again for choosing PlatoForms!

Replied August 2024

---

### My Honest feedback

- Overall rating: 5/5
- Reviewer: Sakira E.
- Verified reviewer: Yes
- Industry: Graphic Design
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: May 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I really love the software, so convenient, I got instant email notifications for a new submission, easy to manage all my submissions. So honestly I love the software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The software was easy for me to use, I had looked around for a while for a software that could allow me do an online for and then I landed on Platoforms, Software served all my needs, it did exactly what I wanted.

#### Cons

When adding a team member to my team it really took my team members a while to figure out how to join the team, I wish this part would be made a little bit easier for someone who is using Platoforms for the first time

#### Reasons for switching to PlatoForms

Because I was looking for a software that would allow me upload a pdf form designed from indesign and make it fillable online and Platoforms did this for me, kudos!

---

### Nice1 and relevant

- Overall rating: 5/5
- Reviewer: Debebe T.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is comfortable for use and almost i used it accordingly

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Its Simplicity for all of the users and want to use it.

#### Cons

There is no valuable or reasonable season.

#### Reasons for switching to PlatoForms

It is not easy and understanding for use

#### Vendor response

Hi Debebe, Thank you for your positive review! We're delighted to hear that you've found PlatoForms simple and comfortable to use. It's great to know that our platform meets your needs and has provided a better experience compared to your previous solution. We appreciate your feedback, and if there's anything we can do to enhance your experience further, please feel free to reach out. We're here to help! Thanks again for choosing PlatoForms.

Replied August 2024

---

### Great performance

- Overall rating: 5/5
- Reviewer: SIDDHARTHA B.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is Excellent and Very nice. Most people should like this.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Its overall performance and its service.

#### Cons

Nothing, it is really great and very usefull.

#### Vendor response

Hi Siddhartha, Thank you for your fantastic review! We're thrilled to hear that you find PlatoForms' performance and service to be great and useful for your projects. Your positive feedback means a lot to us. If you ever have any questions or need further assistance as you continue using PlatoForms, please don't hesitate to reach out. We're here to support you! Thanks again for your kind words and for recommending PlatoForms.

Replied August 2024

---

### Patri-Tots Learning Center

- Overall rating: 3/5
- Reviewer: Stephanie W.
- Verified reviewer: Yes
- Industry: Child Day Care Services
- Company size: 11-50 employees
- Product usage: Used weekly for free trial
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I really didn't use it much as far as trying to set up a new platform for our school

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Easy Access to platforms. has a pretty clear form to follow.

#### Cons

Separating the different Platforms by application. Highland County search brings up Ky Camps,

#### Vendor response

Dear Stephanie, Thank you for taking the time to share your experience with PlatoForms. We appreciate your positive remarks on the ease of access and the clarity of our forms. We understand the importance of relevant search results, especially for something as critical as setting up a new platform for your school. Your feedback is invaluable and helps us identify areas for improvement. We’d love to assist you further in setting up your platform to ensure it meets your specific needs. Please feel free to reach out to us directly if you have any questions or need support. Thank you again for your feedback, and we hope to have the opportunity to better serve you in the future. Best regards, Katie Woon (katie@platoforms.com) Head of Marketing, PlatoForms

Replied August 2024

---

### GREAT FOR OUR PRESCHOOL PROGRAM

- Overall rating: 5/5
- Reviewer: LEIGH S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

WE USE IT WITH OUR PRESCHOOL AND IT IS PERFECT FOR WHAT WE NEED IT FOR!

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

IT'S VERY EASY TO USE! THINGS ARE EASY TO UNDERSTAND!

#### Cons

THAT WE HAVE TO PAY FOR SOME OF THE FEATURES, BUT THAT'S UNDERSTANDABLE

#### Vendor response

Hi Leigh, Thank you for your wonderful review! We're delighted to hear that PlatoForms has been a perfect solution for your preschool program and that you find it easy to use. It's great to know that our platform is making things easier for your team. We understand that some features come with a cost, and we appreciate your understanding. If you ever have any questions or need further assistance, please feel free to reach out—we're here to help! Thank you again for your continued support.

Replied August 2024

---

### Amazing and reliable! software

- Overall rating: 5/5
- Reviewer: Adam B.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, we had a great experience with Platoforms. Customer support was great and the software handled our forms beautifully.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The functionality and deployment was very easy to setup! Creating the database and storing files/forms was reliable.

#### Cons

I didn’t like how there weren’t much customization options for forms. I wish in the future there were more options to make it custom.

#### Reasons for choosing PlatoForms

We chose Platoforms because it was a startup that had much potential and growth. We worked with the software and tailored it to the needs of our organization.

---

### It meets our needs

- Overall rating: 5/5
- Reviewer: Andi L.
- Verified reviewer: Yes
- Industry: Farming
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it's a great platform. It's convenient to embed onto a website or to use as a link to share. You can control who has access and who doesn't. I really was pleased to find PlatoForms as it took our operation from snail-mail to done and sent in about 10 mins!

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I love the fact that it's accessible from any where. It's not just a pdf stuck on my computer at home that I cannot access or modify. So that makes it super convenient because I'm on multiple devices at any given time.

#### Cons

Really, there's nothing I don't like. It meets all of my needs!

#### Reasons for choosing PlatoForms

I didn't find anything else comparable when I signed up.

---

### Highly Recommend

- Overall rating: 4/5
- Reviewer: Matt T.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: April 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We are a school that has streamlined our registration process for our grades into a single form. We use smart logic so that it directs families appropriately based on the age groups and responses. It has saved both families and us lots of time as we can just store the forms digitally without the need to scan. We love it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

We use these programs to complete our school's entire registration process. We went from completely paper-based to completely digital. The families have really enjoyed the easier registration process and the tidying up of many of our forms.

#### Cons

If the product made it easier to line up input areas on the form, that would help. It is easy to align them with each other, but not always the pdf document itself. Sometimes it takes a while to create a form, but I imagine that the process is typical for all software of its type.

---

### Phenomenal software

- Overall rating: 5/5
- Reviewer: Reed S.
- Verified reviewer: Yes
- Industry: Airlines/ Aviation
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Platoforms has allowed me to completely automate the flow of data from my website's Fluent form into a PDF which I send to clients. It saves me a lot of time as a result. Worth the monthly fee.

#### Cons

The interface for updating forms could be a little smoother, and I wish it allowed import of a replacement PDF while keeping the existing field placement. Otherwise, it serves all my needs just fine.

#### Reasons for choosing PlatoForms

Better value, better functionality.

---

### Great except when minor tweaks are needed.

- Overall rating: 4/5
- Reviewer: Alisa B.
- Verified reviewer: Yes
- Industry: Religious Institutions
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: April 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I am overall pleased however it is very frustrating that the workflow URL has to change when minor tweaks are needed. It then requires a lot of extra work updating all the links and getting people to use the new link.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The integration into the existing PDF is great! I like the simplicity of the webform. Pretty easy to set up.

#### Cons

I wish that I could make minor tweaks to the forms and not have to change the URL. It would be great if there was an easier way to change the forms or workflows to drafts after publishing them. For example, after cloning it would be great to just click on the published form edit, and where it says publish have it switch to being a draft.

#### Vendor response

Thank you very much for your kind comments at Capterra. I noticed that you mentioned that the URL for the workflow has been changed, even with minor tweaks. In fact, in most cases you don't need to clone it, you can click on "Share" and then click on "Stop sharing" in the pop-up dialog. After that, you can simply modify the workflow (this is same for published form). The reason why you have to "stop sharing" before modifying is that if you modify a live workflow, it may cause the form submission of the live workflow to be interrupted, causing unexpected results.

Replied May 2021

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### Makes gathering data easy for my work before I meet with my client!

- Overall rating: 5/5
- Reviewer: Brian H.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

In general, I like the ability to create and send my clients questions. This helps with my processes throughout the day. This particular software is easy to use and easy for my clients to use as well.

#### Cons

None that I can think of right now. If I come across it during it's use, I'll shake my fist and deal with it as it's a great product overall.

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### Time Saver

- Overall rating: 4/5
- Reviewer: Julie H.
- Verified reviewer: Yes
- Industry: Mining & Metals
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy to use and modify to suit company requirements

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Simplified and streamlined reporting processes, eliminated excess paper wastage

#### Cons

so far with my user experience, I haven't had any complaints.

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### Great

- Overall rating: 5/5
- Reviewer: Kara R.
- Verified reviewer: Yes
- Industry: Staffing and Recruiting
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have had great experiences with the form. I like that you can make selections required to fill out before submitting.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use, easy to view, easy to fill out and easy to download/print.

#### Cons

You have to instruct your applicants to use a desktop/laptop. Wish the forms were a little more phone friendly.

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### Great option for Patients Forms

- Overall rating: 5/5
- Reviewer: Robert P.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: April 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Is great. My client a medical office has lower the waiting time for new patients, new patients fill the form on the website they get the patients info on a PDF ready to be process.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

Love the ability to easy collect patients info from a form on a website and have it ready on a PDF for print or safe save.

#### Cons

At the beginning is a bit complicated to setup.

## More reviews

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PlatoForms Reviews, Pros and Cons - 2026 Software Advice