--- title: "LASSO Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of LASSO. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LASSO is a good fit for you!" source_url: "https://www.softwareadvice.com/product/495502-LASSO/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Workforce Management Software](https://www.softwareadvice.com/hr/workforce-management-software-comparison/) / [LASSO](https://www.softwareadvice.com/product/495502-LASSO/) / LASSO Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/495502-LASSO/) Reviews [Alternatives](https://www.softwareadvice.com/product/495502-LASSO/alternatives/) # LASSO User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 49 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.9/5 - Value for money: 4.4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 31 reviews (63%) - 4 stars: 17 reviews (35%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - With continued refinement and customization, LASSO has proven to be a valuable tool for supporting both sales and production execution. - Rapid responses to emails, eagerness to jump on calls to make sure things were explained clearly, consistent follow up to ensure that we were experiencing success with the product: all attributes that attracted us to Lasso. - Integrated well with the systems we needed it to, the implementation team was also super helpful in getting our team up and running in Lasso. ### Most mentioned cons - The view of some reports and the dashboards are difficult to navigate because we have long term rental and single day events all getting mixed into the calendar. - Mainly the fact that the time system is separate from the Lasso platform, a bit outdated and not as user friendly to work with. ## LASSO customer reviews Showing reviews 1-25 of 49 (page 1). ### Lasso is a great tool for our labor pool - Overall rating: 5/5 - Reviewer: Mark C. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Very happy with Lasso as a tool for coordinating our labor needs as well as managing and grading the current users. Very helpful tool for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am a big fan of having our labor pool in an easy to see and sort view while also being able to see their availability across multiple locations. #### Cons Onboarding seems to take a. lot of time and be tedious. Wondering if we can work to make that process smoother/faster. --- ### 1st Year Experience with Lasso - Overall rating: 5/5 - Reviewer: Kevin T. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our first year with Lasso have been wonderful in working with crewing, scheduling, time, travel and project management. Still hoping that we can branch out into more services eventually but for the most part its been a very enjoyable experience. From beginning to current, Lasso has been there to make sure we had all the tools and knew how to use them and everything in-between. Its been an absolute pleasure working with them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hands down, the customer service and interaction is one of my favorite elements of Lasso. They are always standing by "off stage" in the wings ready to go if you have any questions or concerns. It feels like VIP service really and second to none on putting the customer first which is so important. Not to mention, having a dedicated CSM who is your coach and cheerleader and pulls the stings needed to resolve issues or move them to the right team members for further investigation. I honestly feel like family with the Lasso team members and community, its a very special feeling that makes me very happy to be a part of. The loop is a fantastic benefit that ties into the customer support and community involvement and brainstorming. It creates an awesome situation where you can work with your industry peers and produce ideas as well to take on to your own companies. The ease of use and value for the money with what you are getting with the platform is quite remarkable. And scheduling certainly helps with the day to day labor planning and scheduling lifts for the various events. The platform operation is great and where there are glitches the team is all over it and improving it every day. #### Cons Mainly the fact that the time system is separate from the Lasso platform, a bit outdated and not as user friendly to work with. Only other item would be the mobile app not having full accessibility to the platform for crewing, database access and general operation. #### Reasons for switching to LASSO To safe time in staffing our events and minimize process for booking labor. --- ### Good-Not Great - Overall rating: 3/5 - Reviewer: Brendon D. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lasso has a ton of potential but there are some fundamentals that need to be ironed out before it can be fully trusted #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The team are very friendly and the initial training was excellent. Most of our questions are answered in a timely manner #### Cons The inventory system is very buggy and there have been multiple support tickets filed. We have lost rental opportunities due to the system showing equipment being unavailable while it was in stock and on our shelves #### Reasons for choosing LASSO The fact that Lasso was designed specifically for the AV industry --- ### Charlie quick review - Overall rating: 4/5 - Reviewer: charlie w. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Rock the House has been with Lasso since the start, and the amount of improvement I have seen since then has been enormous. Working with your team has always been pleasant and helpful. The constant work that has been done on it makes me very excited for the future of the platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I enjoy the integration of all things sales, labor coordination, and inventory. I like how enthusiastic the Lasso team is and their willingness to work/listen to clients. Some of the UIs I really enjoy. I think there are lots of good things I don't use quite yet and am excited to dive into them more when I get time. #### Cons There are still bugs and weird things that happen from time to time. I don't like the warehouse activities page and never use it. It's just not how I visually look at things. I want/need transfers to happen better. Unshipping shows needs to be a thing somehow. Even if it's only a select few people who can do it or it can only be done for a certain amount of time. #### Reasons for switching to LASSO Wanted an all in one platform and flex was very slow to work wiht us on anything. Customer service was bad --- ### One Stop Shop for Travel Coordination! - Overall rating: 5/5 - Reviewer: Alexa W. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ever since we started using LASSO earlier this year, I have enjoyed every second of using it! It has made booking and managing travel so much easier, especially for freelancers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From a travel coordination standpoint, I love the ease of booking itineraries directly through the LASSO event page via AmTrav. It is seamless, hassle-free, and user friendly! Also, the 24/7 travel concierge team has been amazing at helping with last minute travel needs! #### Cons In all honesty, I don't have any complaints about LASSO! It is a lovely interface and makes all event details easily accessible. #### Reasons for choosing LASSO We liked that in addition to travel coordination, that LASSO is specifically curated for the live event space which is the industry we are in. #### Reasons for switching to LASSO While we still use Concur in some capacity, we ultimately switched from Concur because we needed ease of use for our employees when booking travel, but also to streamline staffing and communicating event information to the crew/freelancers. --- ### Couldn't be more pleased with LASSO - Overall rating: 5/5 - Reviewer: Dan J. - Verified reviewer: Yes - Industry: Entertainment - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am incredibly pleased with LASSO. From the ease of use of the platform to the incredible customer service, I would recommend LASSO to any production company that is in need of a useful tool for their needs. It sure beats manually updating an excel file every day! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Using LASSO has made payroll so much easier, being able to export a report to upload directly is a game changer! Saves us from having someone dedicated to timecards & payroll, and all it takes is our Labor Coordinators doing the job they do every day. I also find their customer support fantastic - I always feel like our comments and feedback are noted and taken to heart. Everyone I've met there has been so personable and easy to talk to, they really feel like a big happy family at the company and it shows in their product. I find their sit easy to use from a user perspective as well - The schedule page is very easy to understand, as well as incredibly efficient once you know some of the tricks. The date filter in conjunction with bulk adding shifts is especially useful for building schedules! Lastly, being able to access our live data via the LASSO API has been a total game changer from a Data Analytics standpoint. We are only scratching the surface at my company with what we could do with this, and I fully expect our business decisions moving forward to be not only easier, but more lucrative for the company as a whole. #### Cons The schedule+ portion can get slow to load for some of the bigger shows and events we build on the platform. Also, not having the roster tab updated based on the pay rates input in schedule+ can be a bit frustrating at times, having to input the same number on separate pages. #### Reasons for choosing LASSO I wasn't on the team that decided to go with LASSO, but I was on the implementation team. From what I've seen, we found LASSO to be at least comparable price wise to the alternatives, while also offering more on a base level than the others. Also, the user experience far exceeded the other companies offerings. --- ### Lasso growing with our company - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Generally we've been very happy working with Lasso. We'll be moving into utilizing Lasso for Inventory, Project Management, Quoting, and more by the end of 2025 and look forward to having one platform for all our event needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We've really felt like Lasso has been a partner in our growth goals as a company. As we've grown our staffing capabilities, they've grown along with us, responding to our needs with new features. #### Cons Initially it was response time in improving the platform, but that has ramped up over the last few years to a very quick turnaround in most cases. #### Reasons for choosing LASSO lasso was by and far the most responsive to our needs and compatible to our complicated projects and teams. #### Reasons for switching to LASSO *in 2026. We're looking to bring multiple companies together on one platform and lasso was by and far the most responsive to our needs and compatible to our complicated projects and teams. --- ### Lovin Lasso!! - Overall rating: 5/5 - Reviewer: David H. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience. Love working with the team and overall is an amazing product. I couldn't be happier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Customer Support and Development. Great Forum and Product Ideas. Innovation on demand!!! #### Cons I had some things I wasn't liking but Lasso has been great about making the changes we needed. They have been so good to us. #### Reasons for choosing LASSO Master Tour was not listed but that was what we were looking at. It did not have inventory. We were looking for a single solution #### Reasons for switching to LASSO Flex stopped innovating and growing. We were stuck with what flex was. --- ### Great to scale with Lasso - Overall rating: 5/5 - Reviewer: Diego T. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great 5/5 across the board, it has helped us to scale in a smooth manner. The platform is user friendly, scheduling is easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer service, super responsive and always looking for feedback from the clients. All the products we currently use (scheduling, project management) work and adapts to our needs. Now we are moving into the time management in the app and we can't wait to see all the benefits. #### Cons Some easy tasks like deleting project managers or users have to be done by Lasso reps and not by us the account administrators #### Reasons for switching to LASSO The scheduling tool in Flex was not fulfilling our expectations and needs. --- ### RTH LASSO Review - Overall rating: 5/5 - Reviewer: Jack S. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. my overall lasso experience has been great thus far! with minimal issues and bugs, we have seen success in all walks of LASSO #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros LASSO makes everything we do a one stop shop. making it so easy for contracts, scheduling, and warehouse ops all to be under one umbrella. #### Cons The view of some reports and the dashboards are difficult to navigate because we have long term rental and single day events all getting mixed into the calendar. #### Reasons for switching to LASSO make our whole sales and inventory under one umbrella --- ### DEP Lasso Review - Overall rating: 5/5 - Reviewer: Nancy C. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been great. We have been working diligently trying to learn the program and utilize the many capabilities it offers #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We like its capabilities and the App functionality. The program allows us to enter our travel details into our programs which is a huge help and time saver. #### Cons The onboarding process has been a challenge. #### Reasons for switching to LASSO Lasso provides more options for us to manage our events and staff efficiently --- ### Likin' Lasso - Overall rating: 4/5 - Reviewer: Ryland D. - Verified reviewer: Yes - Industry: Events Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good product, clean feel, many features. Seem to update and change for the better frequently. Good product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Inventory, Scheduling, Event Planning. Seems to have a clean look and also willing to work to make changes and updates frequently #### Cons Doesn't auto save notes, deletes info frequently when clicking around. many rabbit holes to dig down with features but able to dial in #### Reasons for switching to LASSO All in one software, where flex was not that --- ### A Great Solution for Labor Coordinators - Overall rating: 4/5 - Reviewer: Lauren L. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lasso works very well for our company. We have over 200 events per year and about 75 freelancers that we work with actively. It allows me to send invites quickly and simultaneously to multiple techs at once. We also use it for Onboarding and have all of our required paperwork available in one packet for an easier completion by the crew member. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Lasso works extremely well for onboarding and scheduling crew when you have a large volume of events with overlapping dates. #### Cons There are communication and notification features within Lasso that could be upgraded to be more efficient. I am thankful that they have established a portal on their site to submit Product Ideas for these Cons. --- ### LASSO at our core - Overall rating: 5/5 - Reviewer: Jan C O. - Verified reviewer: Yes - Industry: Events Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered We have a very positive experience with LASSO and their team. When we started our company during the pandemic, [sensitive content hidden] and team provided us with the right solution for us to use LASSO and communicate with our team in a financial difficult time. This allowed us to start our company and grow our business with LASSO side by side us as one team. Now three years later we both benefit from a thriving conference staffing business with LASSO at our core. We are very grateful for our working relationship and look forward to continuously improving our business product and delivering first class service to our clients. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The efficiency of communication with our staff as it relates to scheduling and payroll is essential for our company. In a competitive environment the effective communication with our team makes the difference in our ability to staff programs in a timely manner.Realizing that in our ever-evolving world, (schedule) change is inevitable and constant and requires a quick response. #### Cons If LASSO could allow us to import excel spreadsheets when building our events, we would be able to save much time, as in our current internal process, we have to duplicate our work by entering information into LASSO as well as our own excel spreadsheets for our bidding process of RFP's , on site schedule management and as our back up in our billing process of our final invoices. #### Reasons for choosing LASSO LASSO provides us with the most effective and efficient way to communicate with your staff. The ability to have the onboarding process, scheduling and communication of conferences & events, onsite timekeeping with GPS locator and payroll processing all in one program, makes it an affordable alternative to other software providers. #### Reasons for switching to LASSO LASSO functions as our core software program for our business. All our internal processes have been built around it. LASSO allows us to effectively communicate with our staff about their scheduling, event information and the onsite timeclock with GPS locator essential to our payroll processing.LASSO provides us with the right software solution for our company, their customer service and willingness to listen and work with their customers was the deciding factor for us to select LASSO as our software solutions option over any other provider. --- ### Lasso is what you make of it - Overall rating: 4/5 - Reviewer: Jared S. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Some days are good and some are bad, but the software will always lead room for improvement. There is not one true answer since all companies use this system in different ways. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The ability to speak with [sensitive content hidden] as well as [sensitive content hidden] from Customer Service if/when needed is a big plus in order to have questions answered and allow the team to get the understanding of what goes on in our world on a daily basis. #### Cons Scripting is still an issue to fall in line with company policies. Dark Days and Travel Days don't block off availability on individual calendars and it's only known at the time of acceptance there is a scheduling conflict due to travel/dark day. If this scripting was there, it would avoid confusion all around. --- ### Great all in one package - Overall rating: 5/5 - Reviewer: Tim W. - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity of communicating with the crew that are staffed on events. Eliminates emails and phone calls. #### Cons Nothing that I can think of at this time. --- ### Lasso for the win! - Overall rating: 4/5 - Reviewer: Travis K. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Can’t complain! Everything works for my company as expected. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The ease of communicating with crew helps us keep everyone in the loop #### Cons UI is a bit clunky to use, there should be a better way to sort contractors within a given position. --- ### TMPAV x LASSO Experience - Overall rating: 5/5 - Reviewer: Schobeck S. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with LASSO has been very positive. It’s a powerful platform for quoting, asset management, and job organization, especially for live event and production environments. The system is flexible and scalable, which allows us to manage complex gear packages, track equipment usage, and build accurate quotes efficiently. LASSO has helped streamline our workflow and improve visibility across sales, inventory, and operations. That said, there is a learning curve—particularly when setting up asset tracking, barcoding, and more advanced features—but once configured properly, it becomes a strong backbone for day-to-day operations. With continued refinement and customization, LASSO has proven to be a valuable tool for supporting both sales and production execution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Scheduling labor and tracking people's hours is so easy! Customer support is pretty quick with a 24 hour turnaround time 98% of the time! This has saved so much money and time for my company! #### Cons I'm still getting used to the inventory management, as far as barcoding and scanning things in and out but it could just be a learning curve! --- ### A True Gift to the Industry - Overall rating: 5/5 - Reviewer: Austin M. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. There aren't enough good things to say about my experience with Lasso. It is incredibly easy for my project management to learn and use as they are building quotes and managing orders. It makes my labor coordinator's jobs much easier by giving them one location to manage all scheduling and communication with crew. Our inventory team loves how it builds orders and makes it easy to pack them while keeping the project management team easily updated with the status of order. All in all, an incredible gift to the community! I look forward to continuing to grow with Lasso for years to come. I have no doubt it will soon be THE industry standard. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Where do I even start? The customer support was the first thing that I noticed. Rapid responses to emails, eagerness to jump on calls to make sure things were explained clearly, consistent follow up to ensure that we were experiencing success with the product: all attributes that attracted us to Lasso. #### Cons The lack of customization of some elements was a bit of a downer occasionally. However, as the platform continues to grow and improve, the customization ability has increased substantially. #### Reasons for switching to LASSO Customer support was virtually non-existent. Their servers were unable to handle the amount of information contained in our quotes and their engineers were very clear that they did not have a desire or plan to improve. --- ### New York Corporate Events Production Customer Review - Overall rating: 4/5 - Reviewer: Henry E. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lasso is the most seamless employee scheduling platform I have come across in my 10 years of freelancing as a professional technician and administrator. The app is easy to use for crew members, and is constantly evolving to meet the growing needs of their customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Lasso is purpose-built for the Live Events Industry, which means it is capable of catering to the specific needs of a Production Company, vs. a generic warehouse business model. Their focus on customer support from our Customer Success Managers has been exceptional in helping us solve and address minute issues that arise on a regular basis. #### Cons Our company's subscription utilizes the TimeKeeper SwipeClock, meaning we are bound to this older payroll system, that is not yet fully integrated with our ADP module. We are working to get this workflow streamlined, but it is the third time around, and has been a somewhat drawn-out process. #### Reasons for choosing LASSO We are already embedded in the crew management side of Lasso, and our transition to Lasso for quoting and inventory will be easier than if we were to start over in Rentman. #### Reasons for switching to LASSO Flex has become outdated and unsupportive of our evolving needs. --- ### Booking Made Breezy - Overall rating: 4/5 - Reviewer: Lyndsey E. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Lasso has been an excellent tool that makes booking easy. It allows you to grasp schedules at a quick glance, helps provide reports, and makes updating show schedules quick. It's a really great tool and Lasso's commitment to improvement makes it worth whatever road bumps happen. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We use lasso for booking labor and tracking schedules and payroll. It's extremely user friendly and makes the booking process so easy. #### Cons There are a few features I wish Lasso had, mainly the option to book multiple people under the same shift position but then be able to change schedules by person, not by position. --- ### Overall, Lasso is a gamechanger - Overall rating: 4/5 - Reviewer: Jonathan Diaz J. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lasso is a helpful software regardless of any flaws it may have. The best part of my experience is the team that is always ready and willing to help my dozens and dozens of questions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Lasso employees have been very helpful every step of the way. The Inventory tab is easy to use and understand. Although some features aren't added yet, they always help find a solution or workaround for the time being. #### Cons There are too many clicks to get one thing done. Some aspects of lasso have been overcomplicated. The Scheduling part - money charged for OT labor has been a headache to deal with. As well as substitutions when an item as already been packed. #### Reasons for switching to LASSO Intellievent was not meeting our expectations. --- ### Lasso the All-in-One! - Overall rating: 5/5 - Reviewer: Taylor E. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! They have a lot of spokes to offer and there is flexibility in how you decide to set items up and utilize the software to best suit your business needs. Their Customer Support team is very responsive and helpful. They want to hear your feedback to improve the software! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The convenience of having all major items in one system! Being able to have the Quotes, Gear Orders, Warehouse Operations, Crew Scheduling, Payroll, and everything in between. Helped us streamline our processes from both Internal and External Operations across all facets of the company! #### Cons Some clunkiness to some of the different spokes or areas for information. While everything is in the same system, not every pieces continually talks back and fourth with each other, leaving for some manual updates occasionally. #### Reasons for switching to LASSO Looking to streamline our systems, help us lessen our daily operating softwares --- ### Overview of Lasso as a labor coordinator - Overall rating: 5/5 - Reviewer: Marco C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its worth the money for the peace of mind and the customer support is fast which i love. the software is easy to use once you understand it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That, I am able to schedule tech/op and have a peace of mind and see who’s going to go where. When it comes to payment for labor, Lasso Market is quick and easy. #### Cons It need to improve with the app. Also when it comes to clock in we need a better system in my opinion. #### Reasons for switching to LASSO I was only able to make a crew sheet but not be as details as im in Lasso --- ### Great tool designed for the events industry! - Overall rating: 4/5 - Reviewer: Bill D. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lasso is a great product that is easy to use. It is well supported by friendly staff who often go out of their way to help users succeed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that it's purpose built for the events industry. The interface is intuitive and generally easy to use. #### Cons Would like to see more effective use of graphical user tools. It seems like there are some missed opportunities for editing shifts on a timeline similar to video editing. #### Reasons for switching to LASSO Since it is purpose built for events, Lasso is better suited to our needs. ## More reviews [Next reviews](https://www.softwareadvice.com/product/495502-LASSO/reviews/?page=2) --- LASSO Reviews, Pros and Cons - 2026 Software Advice