--- title: "QuickBooks Online Advanced Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of QuickBooks Online Advanced. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if QuickBooks Online Advanced is a good fit for you!" source_url: "https://www.softwareadvice.com/product/49805-QuickBooks-Online/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / [QuickBooks Online Advanced](https://www.softwareadvice.com/product/49805-QuickBooks-Online/) / QuickBooks Online Advanced Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/49805-QuickBooks-Online/) Reviews [Alternatives](https://www.softwareadvice.com/product/49805-QuickBooks-Online/alternatives/) # QuickBooks Online Advanced User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 1,051 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.1/5 - Value for money: 4.2/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 632 reviews (60%) - 4 stars: 302 reviews (29%) - 3 stars: 77 reviews (7%) - 2 stars: 19 reviews (2%) - 1 star: 21 reviews (2%) ### Most mentioned pros - The most thing about QuickBooks online advance is its bookmark features you add bookmarks for reports, entries and subledger and save the processing time - My overrall experience is good and QuikBooks Online Advance is highly valuable for managing complex finances, though it has a steeper learning curve, higher costs, and occasional performance lags compared to lower-tier plans. - Features like custom workflow automation like scheduled reminders and auto-recurring tasks save time and reduce manual work. ### Most mentioned cons - The front line support reps are little better than chatbots, incapable of even comprehending the issue to be able to escalate to higher level tiers, which are quick to reject and close out tickets without resolution, just to get it off their plate. - Sometimes we had issues with clients recording over to QB and payments entered into QB recording over to Acculynx. - Running inventory through Quickbooks is difficult to manage. ## QuickBooks Online Advanced customer reviews Showing reviews 1-25 of 1,051 (page 1). ### QuickBooks is Awesome! - Overall rating: 5/5 - Reviewer: Karen T. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience using QuickBooks has been great. I love everything I can do in this application. It makes managing a business so much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quickbooks has been one of our number one tools at work. This is where all of our numbers are, we track literally everything. I love how I can also invoice and receive payments straight from the clients account as well as log all the purchases that where made. #### Cons A few months ago we where having issues syncing to our other platform Acculynx. We have updated the apps and I am pleased to say we are no longer having issues. --- ### Quick to get the job done! - Overall rating: 5/5 - Reviewer: Kina R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overrall experience is good and QuikBooks Online Advance is highly valuable for managing complex finances, though it has a steeper learning curve, higher costs, and occasional performance lags compared to lower-tier plans. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For its robust scalability and efficiency tools, specifically superior custom fields, batch invoicing, and automated workflows that save time. #### Cons My least liked aspects of QuickBooks Online Advanced are its high monthly cost, steep learning curve, and limited functionality compared to the desktop version. #### Reasons for switching to QuickBooks Online Advanced wanted to steer accounting in another drection --- ### Great product needs work - Overall rating: 4/5 - Reviewer: Jaxton B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great product, but it definitely needs some work to improve stability and transparency for users and clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate the wide variety of integrations available with QuickBooks Online Advanced. It makes connecting with other software in my tech stack seamless. #### Cons It can be very confusing to figure out what is actually happening in the background, and the platform feels quite buggy at times. --- ### QBAdvanced_review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The best aspect of QuickBooks Online Advanced was its powerful reporting and automation capabilities, which made financial management more efficient and provided better visibility into business performance. #### Cons The main drawback was the learning curve for advanced features and occasional complexity when configuring reports, workflows, and integrations. --- ### Great starting point before you outgrow it - Overall rating: 4/5 - Reviewer: Charlotte K. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Still a solid recommendation for businesses doing under $10M a year in revenue. Once you're manufacturing at scale, you'll likely need to graduate to something more robust. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We used it before moving to NetSuite for inventory management, purchase orders, sales, and finance. The ease of use, simplicity, and accessibility made it approachable for our whole team. #### Cons It couldn't support a real manufacturing business — their BOM functionality, or lack thereof, which eventually became a dealbreaker for us. --- ### Good when it works - Overall rating: 2/5 - Reviewer: Richard O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been average with a number of problems experinced over the last few years, some which have taken a long time to resolve. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It has been a great advancement from using manual excel sheets. It is great for sending out invoices to my customers and asking them to pay online via paypal. #### Cons I most dislike their integration with Gocardless since it has caused us a lot of problems, although QB were quick to accept fault and offer compensation. The online payment fees through paypal is expensive. #### Reasons for choosing QuickBooks Online Advanced QB was better known to me, no other reason really. --- ### QuickBooks Online is Worth It - Overall rating: 4/5 - Reviewer: Jason M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall it has been good, but they make too many errors when pushing their updates. It is too much sometimes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It was very easy to use and they constantly make updates. Our CPA is also very familiar with the product, so that made it even easier to use. #### Cons They never send out details emails explaining their updates and how to use them. It is very confusing to sit down one day and everything has changed. #### Reasons for choosing QuickBooks Online Advanced Ease of use and preexisting knowledge of the product #### Reasons for switching to QuickBooks Online Advanced It was too much and hard to use. Setup like a spreadsheet. --- ### A year in and still kicking - Overall rating: 4/5 - Reviewer: lia B. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is a good price for the value that is offered. I haven't been able to find this combination of value and price in another off the shelf program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease and speed of invoicing and payments has streamlined a good amount of 'busy work". The connection to other small businesses using the same platform has also streamlined uploading new vendors and customers. #### Cons Some of the reports that I was used to in the desktop version were hard to replicate. With the online support I was able to find most of what I needed. #### Reasons for switching to QuickBooks Online Advanced Compatibility with donor management software made it necessary. --- ### good for a small business - Overall rating: 4/5 - Reviewer: Marian G. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it's been good now that we understand it - easy to use, connects with our bank account and our practice management software #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It makes it easy for our accountant, bookeeper etc. to see the same thing, connects with our practice management software, etc. #### Cons takes some time to learn so there was a learning curve and we had to jump through some hoops to get up and running #### Reasons for switching to QuickBooks Online Advanced PC law was no longer supported and we were moving to new practice management software so we wanted something that would work with it --- ### Solid Yes From Me - Overall rating: 5/5 - Reviewer: Luis A. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you are trying to keep your finances organized and you want to send invoices too. Quickbooks is a solid yes for those looking for accounting software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Making invoices is easy and straight forward. Receiving payments is also made to be very easy. I appreciate the ability to send customers emails or even just links OR even just take the payment process into my hands. #### Cons I did not like how AI was integrated at first. I think they may have changed how it was initially placed on the front page. I kept confusing it with the actual search bar. It frustrated me but like I mentioned they seemed to have moved. Hasn't been used by me yet. --- ### Quickbooks OverAll Review - Overall rating: 4/5 - Reviewer: Nicole C. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall prefer over SAGE but would like the CONS addressed so it can be in the same comparison as other financial softwares #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Very easy to navigate Regular updates Access from anywhere Direct AR payments with low cost compared to a debit machine Easy and quick Help #### Cons Limited on roles No AP EFT in Canada Multiple features that your not informed or aware of. #### Reasons for switching to QuickBooks Online Advanced Wanted cloud base and something more user friendly for staff --- ### Effective Management Tool - Overall rating: 5/5 - Reviewer: Jordon M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very pleased with the overall services that have been made available #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros efficient for management and work within our teams #### Cons integration with external providers needs some expanding #### Reasons for choosing QuickBooks Online Advanced ease of use with our current systems and familiarity --- ### QuickBooks Online Advanced Review - Overall rating: 5/5 - Reviewer: Evangeline W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered QuickBooks Online Advanced saves time and eradicate human errors through real-time accounting automation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros QuickBooks Online Advanced is the leading online accounting tool that I currently use. It offers project accounting, invoicing and billing tools that help automate business processes. #### Cons QuickBooks Online Advanced has got all the features that I was yearning to have in one place without drawbacks. --- ### Widely accepted program - Overall rating: 5/5 - Reviewer: Stefanny J. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered I have used QuickBooks for over 3 years, I rely on it to run financial reports and to have control over any expenses of my business or my clients' businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the new option to add projects, it's the best tool so far and most widely accepted in the market to track your expenses, categorize and run reports for profitability. I use it to send invoices and connect it to each of my projects. #### Cons Sometimes it takes its time to update the last transactions, or it automatically categorizes but you always have to double-check and determine which is the correct nature of the transaction. --- ### Great but can be complicated - Overall rating: 5/5 - Reviewer: Shayne T. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Keeping the books feels a lot easier with QuickBooks. It smoothly connects to bank accounts, organizes expenses, and pulls together reports without much hassle, which makes staying on top of finances far less stressful. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Keeping track of money feels a lot easier when the numbers update themselves, bills get sent out automatically, and you can see where everything stands at a glance. It also connects with plenty of other tools, so tax season and day‑to‑day planning don’t feel like a scramble. #### Cons It can take a while to figure out all the features, and the monthly fees start to add up. Every now and then, reports don’t quite match what you expect, or bank connections act up, which can be frustrating if you’re on a deadline. --- ### Too Expensive to have Usage Issues - Overall rating: 4/5 - Reviewer: Morgan B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I wish it could have worked better because it would be easier to use QuickBooks for everything than to integrate other tools into my business but it did not. I, also, found that the rising fees on every element were adding up to more than it was worth. I could not reach customer support ever to straighten out problems so ultimately had to make a few changes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I loved using QuickBooks product suite for the first year or two and still find that it's a great comprehensive package for small businesses. #### Cons When using the full QuickBooks product suite there are often issues. For example invoicing double creating bookkeeping entries. I still use some QuickBooks products but do not use all of them any longer. --- ### Our financial records never looked so good! - Overall rating: 5/5 - Reviewer: Kristin G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall very good, I wish the support was better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Once you have a good understanding of it, it is pretty easy to use and really improves the speed and quality of our financial reporting. #### Cons It isn't as intuitive as I'd like, plus I'm a non profit and much of the online resources are geared towards for profit companies which don't help me. --- ### A Scalable and Smart Choice for Growing Finance Teams - Overall rating: 4/5 - Reviewer: Abby K. - Verified reviewer: Yes - Industry: Accounting - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The customizable reporting and user role management are standout features. They gave our finance team greater visibility and control without needing to rely on IT or external tools. #### Cons The batch transaction tools feel clunky and slow, especially when processing large volumes. System lag during busy periods also affects productivity. --- ### A mid product - Overall rating: 4/5 - Reviewer: Robin N. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s pretty basic. A little annoying to jump through 2 factor to see pay. Doesn’t have pay stubs or anything. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I got emails letting me know I was getting paid as soon as my manager put the payment through. #### Cons I can’t change my payment information-my manager has to do it for me which is really annoying. --- ### Not do happy - Overall rating: 3/5 - Reviewer: Lyn H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Ugh, #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Used to be simple. Now theyve started a new format when opening the app. Not easy to navigate. I liked the old screen better #### Cons New fornatting and price increases , especially in my Mobile app. --- ### No ability to migrate over Memorized Transactions makes it a non-starter - Overall rating: 2/5 - Reviewer: Chris P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I put in too much effort to put it together with our legacy QB Desktop data only to find out it lacked the capabilities we really needed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros It has potential, I love the idea of being able to access a system online instead of error prone .QBW files of legacy QuickBooks Enterprise (Desktop) #### Cons Unfortunately, key features like 'Memorized Transactions' are not ported over... and there's no easy way to move our hundreds of Memorized Transactions to repeatable processes on the QBO Platform. Which makes it almost useless. --- ### Quick and easy! - Overall rating: 5/5 - Reviewer: Laura M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Super easy to use and easy to train others on. it has saved me so much time invoicing clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wow. The difference this has created for our bookkeeping is crazy! It is so easy to follow and user friendly. #### Cons none. It has been seamless and easy to train others on. --- ### Easy money - Overall rating: 5/5 - Reviewer: Austin R. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great for taxes and payroll for employees #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Payroll has been very easy to manage for all employees #### Cons Change of passwords constantly makes it difficult to keep track of. --- ### Owner of company - Overall rating: 5/5 - Reviewer: Karolina G. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall good for small companies, wish it had more options for connecting the orders #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User friendly for all of employees. Payroll is easy to use #### Cons Hard to connect estimates with purchase orders --- ### Love how versitile this program is - Overall rating: 5/5 - Reviewer: Faith W. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm happy with QuickBooks Online Advanced because it makes my life so much easier having my bookkeeping software in one spot. I can send out invoices, accept payments, and more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros I like how easy QuickBooks is to use, I can send out invoices, keep track of inventory, and keep track of what money comes in, what money goes out, and what we spend it on. #### Cons How often things change. You get use to using it one way, and then they change how the layout is, so you have to learn where things are or how to use it. ## More reviews [Next reviews](https://www.softwareadvice.com/product/49805-QuickBooks-Online/reviews/?page=2) --- QuickBooks Online Advanced Reviews, Pros and Cons - 2026 Software Advice