--- title: "CHIIRP Software Reviews, Demo & Pricing - 2026" description: "Review of CHIIRP Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/498196-CHIIRP/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / CHIIRP Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # CHIIRP Review Wondering if CHIIRP is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview CHIIRP 3.8 [(19)](https://www.softwareadvice.com/product/498196-CHIIRP/#reviews) Pricing Pricing available upon request ### About CHIIRP CHIIRP is a business automation platform designed for home service companies. It aims to help these businesses capture more leads, connect with customers, and close more sales. CHIIRP caters to various home service industries such as HVAC, plumbing, electrical, and garage door. The platform offers automated follow-up capabilities. This allows businesses to consistently follow up with leads and customers through text messages, emails, and ringless voicemail. CHIIRP also provides a business texting solution to manage SMS communications from one central platform. Additionally, the platform includes a website chat widget that can convert more website visitors into leads. Another feature is CHIIRP's broadcast messaging functionality. Businesses can easily send text message broadcasts to their entire customer list, benefiting from a high open rate compared to email. The suite of tools is designed to help home service companies capture more leads, connect with customers, and close more sales through intelligent automation. Do you work for CHIIRP? [Manage this product listing](https://www.g2.com/products/chiirp/claim_requests/new?auto=true) Wondering if CHIIRP is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. ## CHIIRP User Interface ## Popular CHIIRP Alternatives Main Product CHIIRP 3.8 [(19)](https://www.softwareadvice.com/product/498196-CHIIRP/#reviews) Ratings Breakdown - 3.89Ease of use - 4.05Value for money - 3.95Customer support - 3.95Functionality Pricing Available upon request Get Price Alternative Product [Systeme.io](https://www.softwareadvice.com/email-marketing/systeme-io-profile/) 4.8 [(2131)](https://www.softwareadvice.com/email-marketing/systeme-io-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.86Value for money - 4.85Customer support - 4.68Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3525)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2325)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.77Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/) 4.6 [(2571)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.34Value for money - 4.39Customer support - 4.46Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [ContactPigeon](https://www.softwareadvice.com/product/449834-ContactPigeon/) 5.0 [(308)](https://www.softwareadvice.com/product/449834-ContactPigeon/reviews/) Ratings Breakdown - 4.87Ease of use - 4.88Value for money - 4.99Customer support - 4.90Functionality Pricing Available upon request Get Price ## CHIIRP Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CHIIRP Features - Popular features found in SMS Marketing 2-Way Messaging Campaign Planning Campaign Scheduling Communication Management Contact Management Engagement Tracking Message Personalization Mobile Coupons Reporting/Analytics Scheduled Messaging Shortcodes - More features of CHIIRP Activity Dashboard Activity Tracking Alerts/Notifications API Audience Targeting Automated Responses Campaign Analytics Campaign Management Campaign Segmentation Chat/Messaging Contact Database Conversion Tracking Customer Database Customizable Branding Customizable Fields Customizable Forms Customizable Templates Data Import/Export Document Management Drag & Drop Drip Campaigns Dynamic Content Email Automation Email Marketing Email Tracking Event Triggered Actions Forms Creation & Design Forms Management Group Messaging Interaction Tracking Landing Pages/Web Forms Lead Capture Lead Generation Lead Management Lead Nurturing Live Chat Marketing Automation Mass Texting Multi-Campaign One-to-One Messaging Open Rate Tracking Polls/Voting Real-time Conversations Real-Time Data Real-Time Notifications Reputation Management Search/Filter Segmentation SMS Marketing SMS Messaging Template Management Third-Party Integrations Visual Analytics Web Forms ## CHIIRP User Reviews ## CHIIRP customer ratings - Overall rating: 3.8/5 - Total reviews: 19 ### Rating distribution - 5 stars: 11 reviews (58%) - 4 stars: 3 reviews (16%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 5 reviews (26%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 4.1/5 - Customer support: 3.9/5 - Functionality: 3.9/5 --- Have you used CHIIRP and would like to share your experience with others? ### Really Good SMS Marketing Alternative - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 5001-10000 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We were looking for an SMS software that was easy to use, has an easy to use interface, and had the ability to automate different parts of our business so we can spend less time managing it, and more time actually running it. CHIIRP was exactly what we were looking for! We were able to get our business running smoothly with the automation features and integrate it with different apps and platforms that we use. It's also really affordable for businesses just starting out, and even for those who are a little more established. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I've been using CHIIRP for a while now, and I have to say that it's been an amazing tool. It's really helped me automate, connect and create more leads and sales. I had the opportunity to try out their newest features and they're really awesome. From now on I'll be using the new features to create, broadcast and turn my customers into raving fans for life! #### Cons Support documentation could be more detailed --- ### Chiirp - Service Titan, Angi, Thumbtack, Yelp and Customer Service - Overall rating: 5/5 - Reviewer: Tristin W. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Chiirp has been a great tool for us. It just works. The integration with Service Titan makes everything so much smoother—like things are just running in the background the way they’re supposed to. I really appreciate how it lets us create automations based on whatever reports we need without overcomplicating things. It’s reliable, and that’s what matters most to me. The new UI is also a big improvement. I’ll be honest, it used to be kind of ugly, but now it’s clean, modern, and way easier to use. The customer service deserves a big shoutout too (Korth and Zeus- seriously, those names!) are quick, friendly, and always willing to hop on a call or help troubleshoot. They make it feel like you’re not just using a product but that you’ve got a team backing you up. Overall, Chiirp makes life a lot easier, and that’s worth a lot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing about Chiirp is the deep Service Titan Integration. Even YELP is natively integrated which you can't get at GHL and others. Some of the ones we use are Thumbtack, YELP, Angi Ads, Angi Leads, Google LSA Messages. The use to have.. well lets be honest.. a aesthetically ugly user interface, but they've since then given it quite a good facelift and it looks so much more modern now. The integration with Service Titan (who we use) is bar-none the best if that's a big factor for you in your purchase. Is can do automations based of any report you can generate. For example we have one that pulls everyone who left us a review and thanks them via text to make it more person (it auto grabs the technicians' name so it makes it seem like it's coming from the technician directly). Lastly the customer service is top notch. Especially from Korth and Zeus (which btw sound like greek Gods lol!) The turn around time is very quick and they'll help you get started and answer questions, jump on a call, come up with campaign ideas. #### Cons Only blunder for me with Chiirp is this is a Do-It-Yourself /Done-With-You (kind of). They should think about adding a Done-For-You package but remain competitive on the pricing. #### Reasons for choosing CHIIRP Deep Service Titan Integration the others can't quite keep up with --- ### Chiirp - Horrible Customer Service - Overall rating: 1/5 - Reviewer: Mitchell W. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered At first, this company seemed great. You get onboarded, you're promised the world, things seem good... and then reality smacks you in the face. These guys are full of empty promises. Whether it's promises regarding glitches, broken workflows, poor functionality on both the app and desktop side, or the customer service itself, they will fail you every time. My company specifically went month-to-month after months with Chiirp, as we weren't sure that this was the best move for the company. After so many failed promises, we felt that paying the premium to be on month-to-month was worth it. I had written confirmation that on my month-to-month contract I only needed a few days notice to cancel at anytime... well, wouldn't you know it, they didn't uphold that either. They continued to bill my company without my permission. Even when presented with the documentation proof of their promises, they still chose not to uphold their word (in writing). I can't stand this level of service, and will never recommend them to anyone. At the end of the day, we never got what we paid for, we were made promises in writing that weren't upheld, and we got billed without our permission. I would not use these guys again, and would never refer them in our industry (HVAC). Stay clear - they aren't what they claim to be. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Their SMS campaign feature worked well. I did appreciate how you could build drip campaigns and have them deliver automatically. That being said, the bad far outweighs the good with this company. #### Cons They always fell short on their promises, billed without permission, and cared little for the customer experience they were delivering. #### Reasons for switching to CHIIRP Craft actually works with you to fix their issues, and cares deeply about their customer. Oh... and they don't bill you without your permission, and with written promises stating the contrary. --- ### Chirrp is AMAZING - Overall rating: 5/5 - Reviewer: Corey E. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered It’s been amazing! I could not be happier! I consider the team at Chirrp friends for life! They are just so helpful!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chirrp is very easy to use vs other comparable software! Customer support is amazing and timely! They even have a library of training videos so you can easily navigate and implement the software with virtually no help at all! #### Cons No cons whatsoever! The team works diligently improving the program almost daily! #### Reasons for switching to CHIIRP Too hard to us, customer support was lacking, too much stuff we didn’t need, too complex --- ### Blown away!!! Better than expected!!! - Overall rating: 5/5 - Reviewer: Jake H. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We use CHIIRP to send out our warranty to our customers. Since COVID we lost our digital signatures, because nobody was signing on our phones. Now, it will text it over to their phone and they simply respond yes to agree. After we repair the windshield, the customer will get a text from me thanking them for the business and asking to leave us a review. In 8 years of business we only had 2 people go out of their way to leave a review. In 4 months of using CHIIRP we now have 129 with a 5 star rating! We have now done over $1,500 in purely organic online leads. Before CHIIRP we had zero. Thank you [SENSITIVE CONTENT] and the CHIIRP team! You guys are Rockstars! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All of my technicians have their own personal landing pages right on their phones. Which, makes it so easy to put our customers through our process and track them every step of the way! CHIIRP built us an online funnel that has made it so simple to book with us. #### Cons No cons to report. Everything works perfectly, just like promised. #### Reasons for choosing CHIIRP Podium was WAY too expensive and couldn’t solve all our problems. It was as if they weren’t even listening to what we needed and were just trying to over sell us to fill there own pockets. CHIIRP took the time to listen and showed us exactly how we could implement the tools in our everyday process. --- ### Best tool for adding SMS to your business - Overall rating: 5/5 - Reviewer: Daniel G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I think Chiirp is a must have. From leads to referrals to reviews and follow up chiirp does it all in SMS for you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to set up and configure to almost any kind of SMS follow up or lead nurture. Also it’s has really great interpretations. #### Cons Because it has so many features it’s better to use on desktop and not on the mobile app. #### Reasons for switching to CHIIRP Chiirp had several integrations and teams features. --- ### Hire a different company - Overall rating: 1/5 - Reviewer: Alexander L. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Tried chirrp and it doesn’t work correctly for our business because it creates double the amount of work to checking multiple apps for my team The salesman said I could cancel anytime but now they are refusing to honor that request even though I literally ran the program for one week Overall this has been a bad experience, the setup was horribly difficult, they dropped the ball on kicking off setup so I had to finally call in multiple times to get someone to start onboarding The text verification was kicked back several times so it was almost a month until we actually were able to start using it They claimed it was ai but all it really its just sending out automated texts to follow up on our leads. The automated messages going out, can be set up easily through other apps I emailed them and paused immediately once the system started making our lives more difficult to which they sent me a scheduling link to connect with the someone else Upon my pausing they continued to charge me, at which again reiterated the pause but they stated that even though I paused the account they were still going to run charges I then requested to terminate immediately and refund to which they sent a new person to set a meeting and then try to justify that I have to buy out my contract Overall a very bad experience, there are alot better companies to work with #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The concept and sales people really sold it, however that was really the only good thing about the app #### Cons Customer experience, onboarding, time to verify, customer response time, non existent support, overall just a broken client support breakdown --- ### Chiirp stay away - Overall rating: 1/5 - Reviewer: Netta K. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Cons Chiirp is one of the worst companies I’ve dealt with. They’ll say anything to make a sale and load you up with false promises they can’t deliver on. Once they’ve got you signed, they stick you into a contract and then act like they’re doing you a favor if you want out—but of course, they keep your money and don’t refund a dime. This is a company that doesn’t care about its customers at all, only about making a quick buck. Stay far away. --- ### Our experience with Chiirp - Overall rating: 1/5 - Reviewer: Devin R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Our experience with Chiirp was really bad. We asked for help many times and sometimes heard nothing back for days. I feel as though these guys were annoyed with us for asking so many questions. We thought we would have had more support in setting it up. This was not the case, we requested meetings with them to help us out and they would schedule the wrong time in for the meeting because of the time difference. So they would be an hour early for meetings and have to cut our time short. The software also never worked properly for us. It messed our phone system up for a week. It messed our original software up that we used before. And throughout the process of us emailing and asking for help we were met with defensiveness and at some points heard nothing back. After nothing going right and having little to no help we actually asked for a refund and without even trying to salvage the relationship they just said yes no problem. Kind of bizarre they haven’t had more bad reviews. We got our money back and have moved on. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The software really didn’t work properly for us. The concept is really good but to be completely honest we really got no support in setting it up. The help button in the software never worked. The meetings were set up at wrong times because of time zone differences. We are owner/operators and just constantly had problems with the software. #### Cons We didn’t like the entire experience. I am not sure if they were just having a bad couple weeks but nothing worked properly when we set it up. And again we had zero support setting it up. Basically they would blame the software we were using instead of trying to help. Terrible experience. #### Reasons for choosing CHIIRP It was pitched to us in a meeting how well it would work. --- ### Game Changer - Overall rating: 5/5 - Reviewer: Richard B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered I’ve been looking for a software like this since 2012 and when I came across Chiirp I just new I’d found what I was looking for. Not only is the software great but so are the people at Chiirp. Very pleasant people and they give such a positive energy with a can do attitude which is refreshing They’ve been quick to help and very effective indeed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Well I’m only taking advantage of about 20% of what this software is capable and already the difference is excellent. We are front of mind with our customer database We provide a more professional service to our customers We have a much better follow up with estimates so that alone pays for Chiirp #### Cons That I didn’t find it sooner. I’m not an easy person to please and I’ve been through a few battles with software companies and had my fair share of dissatisfaction but not with Chiirp #### Reasons for choosing CHIIRP I saw the features and benefits and new id found what I was looking for #### Reasons for switching to CHIIRP It wasn’t a full solution --- Showing 1 - 10 of 19 Reviews Load More Reviews ## Other Top Recommended SMS Marketing Software [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) **4.5** (273) Recently recommended **5** times [Voxie](https://www.softwareadvice.com/conversational-marketing/voxie-profile/) **0.0** (0) Recently recommended **1** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15501) Recently recommended **0** times [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) **4.6** (3525) Recently recommended **0** times Stuck Between Options? 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