--- title: "Sana Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Sana. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sana is a good fit for you!" source_url: "https://www.softwareadvice.com/product/500268-Sana/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Learning Management System Software](https://www.softwareadvice.com/lms/) / [Sana](https://www.softwareadvice.com/product/500268-Sana/) / Sana Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/500268-Sana/) Reviews # Sana User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 7 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 6 reviews (86%) - 4 stars: 1 reviews (14%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Sana customer reviews Showing reviews 1-7 of 7 (page 1). ### Sana - THE learning platform everyone should use! - Overall rating: 5/5 - Reviewer: Thomas H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am a huge fan of Sana and belief, that this tool is really shacking the segment of online training platforms. I love that this tool by design fosters collaboration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1. 1st of all the Sanians are just fantastic to cooperate with. Our customer success manager is just amazing. Fixing any issue in now time and constantly there to support and inspire. 2. All the AI functions making learning content production so easy and efficient. 3. Sana search sooooo powerful and really adds to knowledge sharing within our company. 4. The seamless integration with our HRIS system. #### Cons A bit more freedom of moving blocks around when creating content would be great. #### Reasons for choosing Sana Can't say as after the initial discovery phase, the decision was pretty clear, its Sana or stay with Absorb. I would say a mix of pricing and the amazing functionalities that Sana offered compared to the other providers. #### Reasons for switching to Sana No AI functionalities, very limited amount of "create" licenses (so it was not colaborative) and no integration with our HRIS system (Personio) was possible so all user enrolment and off boarding needed to be done manually. To many portals for one Learning platform (Learner portal, Admin Portal, Creator Portal, Support Portal and Product tips portal) --- ### A sleek LMS that I'm proud to roll out to customers and colleagues alike - Overall rating: 5/5 - Reviewer: Dhanaporn C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Sana team has been delightful to work with, from the Sales experience through to Customer Support. At every step along the way, they've demonstrated empathy and flexibility. While there is still some functionality that we would like to see developed, we've been happy with the process for submitting feedback and getting updates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Sana creates a beautiful, engaging, and modern experience for learners. We had some tight deadlines to deliver on, and we found the workflows around building new courses pretty intuitive so it was easy to get up and running quickly! The AI writing assistant is also one of the best I've used to date. #### Cons Some of the workflows around content management and assignment can be less intuitive (especially in comparison to how seamless it is to create and update courses), and would love to see more options with reporting! #### Reasons for choosing Sana Sana was more budget-friendly for our use case and also had a much more modern UI. #### Reasons for switching to Sana Was looking to consolidate redundant tools and Sana provided a much more seamless, engaging, and intuitive experience for both educators and learners. --- ### Cool features but needs work - Overall rating: 4/5 - Reviewer: Jess P. - Verified reviewer: Yes - Industry: Market Research - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Interesting generative features and search #### Cons UI feels less intuitive than it should be --- ### The power of knowledge sharing and just in time learning! - Overall rating: 5/5 - Reviewer: Eman E. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The platform has enabled us to build various learning programs, across different departments in the org. The platform is easy to use and with the support we got from the Sana team, we enabled subject matter experts with no background in learning design to build and launch learning programs in just a few weeks! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - AI search that enables just in time learning and accessibility to knowledge - Dynamic dashboards - Seamless interactive content creation with AI assistant. - Auto Text to voice feature, which always listeners to listen to all the content. - The platform is constantly evolving with more features that are innovative and geared to deliver a better learning experience. #### Cons The one I miss the most from other learning platform, is more power over custom system notifications over email and slack. #### Reasons for choosing Sana Integration of AI features, exciting roadmap of features that are unique. --- ### Great team, fantastic future proof learning platform - Overall rating: 5/5 - Reviewer: Mark D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good - the team at Sana are outstanding. We are able to have frank conversations with the product team about what works well and what doesn't, and give our thoughts on what they are building. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is an AI first platform that supports a variety of learning methods. Introducing Conversational Learning via the AI to our audiences was a big aim of ours. #### Cons The lack of data integrations so far. The Insights in the platform are very good but we cannot add Google Analytics and the data available via the API is still quite limited. They are working on this though #### Reasons for choosing Sana The technology is way ahead of the others, and the Sana team have very collaborative way of working which gave us the feeling of being a partner, not a money machine. #### Reasons for switching to Sana We needed to democratise learning content creation, build a modern learning experience, and bring in Conversational and Skills based learning at scale --- ### Head of Learning & Development, Ahlsell Group - Overall rating: 5/5 - Reviewer: Lina T. - Verified reviewer: Yes - Industry: Construction - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is just amazing! We started of our collaboration 1,5 year ago. It has been a great journey throughout the way. Together we transforming how we us a company learn and share knowledge faster than ever before! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love their innovative, intiutive and friendly way of working. Their platform is constantly developing and they truly listening to their partners. Every day I am grateful for our collaboration and they are all I am looking in partnership. On top of that our employees really like the touch and feel of Sana or our House of Learning as we call. #### Cons Today I cannot say anything that I do not like, since they are always responsive to anything we want see in a better way. We are just developing together. #### Reasons for switching to Sana To transform the way we learn and share knowledge. Talentsoft did not help us towards that. --- ### Engaging learning content - Overall rating: 5/5 - Reviewer: Marie C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use platform for learners and admin. As a content creator, it's very simple to understand how it works and have access to powerful insights. Sana really allows to create impactful content for internal trainings. Their support team are available anytime to provide some help if necessary. #### Cons French translation still need some improvements at some points :). --- Sana Reviews, Pros and Cons - 2026 Software Advice