--- title: "Archie Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Archie. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Archie is a good fit for you!" source_url: "https://www.softwareadvice.com/product/501022-Archie/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Meeting Room Booking System Software](https://www.softwareadvice.com/meeting-room/) / [Archie](https://www.softwareadvice.com/product/501022-Archie/) / Archie Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/501022-Archie/) Reviews [Alternatives](https://www.softwareadvice.com/product/501022-Archie/alternatives/) # Archie User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 90 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 76 reviews (84%) - 4 stars: 14 reviews (16%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I like the purchase and payment system and the way every actions are linked with my mail, to ensure clarity of every uses of the app. - It has replaced a mix of manual processes and different tools, which has made day-to-day coordination much easier. - The visitor features are combined with room and desk booking options, which means I can easily have a reservation ready whenever I am meeting a client or job applicant, and everything is always in sync. ### Most mentioned cons - Some native language and actions in the platform are not as intuitive as we'd like, such as the process of enabling refunds and account credits. - Square for example is how we manage our payment services and it doesn't integrate without developer time that is costly. ## Archie customer reviews Showing reviews 1-25 of 90 (page 1). ### Works very well for our coworking space - Overall rating: 5/5 - Reviewer: Hannah S. - Verified reviewer: Yes - Industry: Nanotechnology - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered We use Archie for both members and our own team. Most of the booking stuff is pretty straightforward and we don't get many questions about it anymore, which is probably the best sign. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Members can easily use the facility, book spaces, manage their invoices and everything else you'd expect from a coworking solution. #### Cons There are quite a few settings, so the admin side took some time to get familiar with and understand. --- ### Excellent support and strong feature set - Overall rating: 4/5 - Reviewer: Madison B. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Customer service is honestly great. They respond quickly and really help us figure things out. We use Archie to manage bookings for rooms and offices, and it’s been very reliable so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It’s flexible and covers everything from room bookings to visitor check-ins. The onboarding team was very helpful. #### Cons It took some time to set up since there are many customization options. Not really a con, just something to know upfront. #### Reasons for switching to Archie Simple UI really is the most important for our team in terms of usage. So this is our choice. --- ### Happy to work with Archie! - Overall rating: 4/5 - Reviewer: Lukas B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We work with archie since years. the development is good and the support answers quick. While using the invoicing and financial tools the options to integrate Archie into other book keeping services could be better. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very flexibel with a lot of opportunities to boost sales, bookings and to communiicate with the community. #### Cons while booking a room its not possible to book ad ons like equipment, food/baverages etc. It would also be an asset if the seating for the rooms can be chosen. #### Reasons for choosing Archie Archie offers more flexibility and was the right product at that time. --- ### Helps us run a flexible co-working floor efficiently - Overall rating: 5/5 - Reviewer: Alina B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We use Archie to manage member desk bookings, meeting rooms, and visitor access in our coworking space. It has reduced a lot of manual coordination for our team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Members can self-serve bookings easily, and everything is centralized in one platform. We also have much better visibility into space usage and daily activity. #### Cons Some advanced membership and workflow customization options could be expanded further to support more complex setups. --- ### Intuitive and user-friendly - Overall rating: 5/5 - Reviewer: Kaya M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Everyone on our team got the hang of it fast - we started with just meeting rooms and then extended to managing desks too shortly after. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the visual seating map, and how you can search by person or team. For me it's more about knowing who's at the office rather than where to sit, but still it's a great way to align. #### Cons At the beginning the mobile app was logging me out quite often, not sure if it was a set up issue but it lasted for a while and was very annoying. Luckily that happens rarely now. #### Reasons for switching to Archie Better UI in simplicity perspective. Much better ease of use --- ### Members can book, pay, and manage their plans on their own, and it seems like they don't really need any guidance except for very specific things. - Overall rating: 5/5 - Reviewer: Mia T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Members can book, pay, and manage their plans on their own, and it seems like they don't really need any guidance except for very specific things. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve had way fewer support requests since launching it. People find their way around the platform easily. #### Cons It would be great to have more tools to manage scheduled tours of the space - currently we use Calendly on the website instead of their native tool. #### Reasons for switching to Archie Better user experience in my opinion.Overall it is easier to manage all the rooms with Archie --- ### Choose Archie if you want an easy and flawless member experience in your business. - Overall rating: 5/5 - Reviewer: Richard L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic overall - I have enjoyed my experience and will continue to enjoy it as well as we grow together in our partnership. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is fantastic to use as an administrator and end user. I've had positive feedback from our co-working members who need access to information quickly, and to be able to manage their overall experience of our space we provide. The customer service team is also incredible and attentive, providing direct, clear, concise responses with video support. I have given feedback on the product and it goes into their feedback loop, so I feel heard. #### Cons Payment integration functionality needs work to incorporate solutions and gateways outside of Stripe only. Square for example is how we manage our payment services and it doesn't integrate without developer time that is costly. Another area for improvement is mass downloads of documents and invoices for team and individual accounts. I needed to turn this around in 24 hours, and had to do it 1:1 which was cumbersome and an energy zap. There is room for improvement in the reporting and analytics function as well. #### Reasons for switching to Archie Clunky in both set up and execution. The integrations were great with a plethora of options that would work for advertising to payments, but it had too many dependencies and plug ins, and without a user friendly guide in place, I had to run around like a mouse chasing cheese to find where the root cause problem lived. --- ### Makes it easier to track who’s onsite - Overall rating: 5/5 - Reviewer: Lydia T. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered It helps us stay compliant and aware of who's in the building at all times. Must have for large companies #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The digital log is super helpful, especially when we need to pull data for audits or reports.Overall,we do enjoy it #### Cons Visitor badge printing is sometimes delayed by a few seconds, but it’s not a major issue which can cause anything #### Reasons for switching to Archie Lots of featues and ease of use compare to the old one --- ### Reliable solution with great customer service - Overall rating: 4/5 - Reviewer: Heather T. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Fantastic there there are so many different ways you can book a space, including tablet app, mobile, Teams integration and web of course. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They always provide great support, the booking methods are fully customizable, and the user experience is overall really good. #### Cons The initial setup can appear complex, it's important to understand how you want to customize the solution and allocate some time to that before a full rollout. #### Reasons for switching to Archie All features in one plan, without expensive add-ons --- ### Really useful for meeting rooms - Overall rating: 5/5 - Reviewer: Kira M. - Verified reviewer: Yes - Industry: Research - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I mostly use Archie to book meeting rooms. We have quite a few different rooms and before it was sometimes a bit of a pain to find one that was free. Now I can just check the availability and book it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to see what's available and I like the screens outside the rooms. If I'm already in the office and need somewhere for a quick call, I can just find a free room/booth via the system. #### Cons It would be great if some of the calendar views were more flexible and customizable. For example, it would be helpful to have more options for adjusting the displayed time range, layout, and level of detail to better suit different planning needs. This would make the calendar much more convenient for both quick overviews and more detailed scheduling. --- ### Switched to Archie and haven’t looked back - Overall rating: 5/5 - Reviewer: Lucy H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Archie has made it way easier for us to handle bookings and stay connected with our members. Pretty confident to say that this is the tool that was needed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very flexible system with lots of tools for sales, bookings, and member communication. Also,quite simple #### Cons It’s a bit limited when it comes to booking or paying for extras like equipment or food with a room. #### Reasons for switching to Archie Archie is way easier to set up and manage compared to Officernd, couldn't be happier about the choice to switch. --- ### Archie makes mamaging coworking a breeze - Overall rating: 5/5 - Reviewer: Sarah R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Archie is an excellent product to streamline my coworking business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Archie is very user friendly, easily integrated into how our coworking space operates. Archie support is amazing! My questions are always answered quickly and the support staff is knowledgeable and helpful. #### Cons I wish I could customize my invoices more: change the dates reflected, leave more notes. #### Reasons for choosing Archie Archie was the least complicated and fit our business model best #### Reasons for switching to Archie The managing company decided not to maintain the product. --- ### Very pleased to have made the switch to Archie - Overall rating: 4/5 - Reviewer: Adam S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we are very pleased having made the switch to Archie. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Highly customizable and loaded with lots of automated feature and actions allowing us to manage our space and memberships effectively! The mobile experience is terrific and and tremendous improvement for our members. #### Cons Some native language and actions in the platform are not as intuitive as we'd like, such as the process of enabling refunds and account credits. #### Reasons for choosing Archie Cost, ease of onboarding, and availability of native integrations met our expectations. #### Reasons for switching to Archie Switched to meet customer demands for a better and more functional mobile experience. --- ### A complete solution for coworking - Overall rating: 5/5 - Reviewer: William L. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered With Archie our space can manage memberships, payments, bookings, and other aspects of the workspace. We use the Visitor app to register tours and guest, the Rooms app for meeting room reservations, and the main Archie app for everything else, like community feed, ticketing system, billing and payements and so on.. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We were able to really integrate it into other tools we use, including payment providers, accounting software, WiFi networks and door access control. Next on our list is to do the same for printers, they have two native integrations there and we need to decide which one to go for. #### Cons The set up takes a bit of time, becase while the user interface is very simple and intuitive, the software behind is quite complex and powerful so you need to think about different ways you can set things up. Anyway, it's more of a one-time effort, but definitely the type of software you need to spend some time configuring (but luckily their onboarding team was very helpful). #### Reasons for switching to Archie We had a few headaches with our previous provider. --- ### Great product - Overall rating: 5/5 - Reviewer: Robert C. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very pleased with everything, easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly, fast customer support #### Cons admin iOS app is not as complete as web, but not a big deal #### Reasons for choosing Archie Interface was better at the time and seemed easier to use --- ### Good experience with Archie - Overall rating: 4/5 - Reviewer: Bart F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Navigation is good. Options are easy to find. Occassionally I need to close the app and reopen it to get the door unlock screen to show up correctly. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The app so far can do everything I want with it. Reserve rooms. Review credits. Unlock doors. Review my invoices. #### Cons 2 cons. 1) The door unlocking isn't always seemless. Seems to sometimes delay and I have to hold the phone and move around until it finally unlocks. Most of the time it's fine. 2) I'd like an option where the door unlock is easier to pull up. I have to open the app. Go to a second screen. Then click on the door unlock icon. Not a big deal other than when my hands are full coming into the office. Would like it to be a button on the main screen. --- ### Archie, a friendly user app for booking system - Overall rating: 4/5 - Reviewer: Jean-Marc D. - Verified reviewer: Yes - Industry: Animation - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Since the cellphone app tuning to align with the web platform everything works perfectly, and at ease ! In fact, it is easier to check-in with my booking pass from the cellphone app. The history of transactions and purchase receipt are easily traceable. I like the purchase and payment system and the way every actions are linked with my mail, to ensure clarity of every uses of the app. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I do like very much the booking app on the cellphone, especially the "pass check-in" system. It is friendly user and aesthetically sober guarantying a simpler use. #### Cons I disliked the previous cellphone app. It was so much simple that i had difficulties for booking my passes. It was much more a good looking app with few possibilities versus what was really possible to do on the web app. So i used the web platform all the times that i needed it, with computer starting steps at each time. --- ### Office chaos is finally under control - Overall rating: 5/5 - Reviewer: Olivia B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered We were using spreadsheets before. Archie brought structure to our space and now everything runs like clockwork, well almost let's say :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The map editor is very flexible. Admin tools are powerful without being complicated. The UI is a bit nicer than other solutions. #### Cons Takes a bit of time to get used to how permissions work across roles as well as hot to adjust resource visibility based on team / user group. --- ### Simple check-ins with a professional feel - Overall rating: 5/5 - Reviewer: Patrycja L. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered It gives guests a good first impression and helps us keep the office organized. Truly takes care of our space management requirements #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Visitors just walk in, sign on the tablet, and the person they're meeting gets notified right away. It feels really polished. #### Cons We struggled a bit with the badge printing process but it was solved with the help of their team. --- ### Easy to manage memberships and bookings - Overall rating: 5/5 - Reviewer: Eliana B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered It's made it easier to scale without hiring more staff since we can automate a few things that we could not before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Setting up different plans, allocating credits, and allowing self-service bookings really cuts down on admin time. #### Cons Some of the reporting is a bit limited if you want granular data beyond the basics, so that's something that could be improved... --- ### The ideal app for hybrid offices - Overall rating: 5/5 - Reviewer: Quentin H. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered We don't waste time coordinating access anymore, and instant notifications about visitors or bookings keep everyone informed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Checking in visitors is pretty easy, they just scan a QR code to retreive their information, and complete the registration in less than a minute. #### Cons Recurring visits are not so easy to handle, it would be great to have something similar to what they offer for rooms and desks for recurring schedules. --- ### A great solution for managing our workspace - Overall rating: 5/5 - Reviewer: Benjamin C. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered My team relies heavily on Archie to keep our hybrid office running smoothly. The visitor app makes the experience of our clients and prospects a lot more professional, and the desk booking feature is perfect for alternating WFH and office days. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guest arrival notifications, easy check-ins and possibility to integrate forms and surveys, and the ability to access different data points about visitor or employee office attendance. #### Cons Setting up our custom workflows took longer than expected, but once it was done, everything worked perfectly. --- ### Great user experience! - Overall rating: 5/5 - Reviewer: Julia A. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I managed to quickly book some time at the office. Also love that it gives us an overview of the office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Super easy to use and great user experience! Also love the fact that you can easily see who is at the office at the same time. #### Cons So far nothing! It was very easy and straight forward. Maybe would change the landing page for a calendar view? --- ### A great way to automate visitor processes - Overall rating: 5/5 - Reviewer: Mallory W. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered The visitor features are combined with room and desk booking options, which means I can easily have a reservation ready whenever I am meeting a client or job applicant, and everything is always in sync. The solutions works well and I am happy we started using it at our office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I get a message whenever a visitor check-in at the front desk, and they also get notified that I will be with them shortly. It's a nice and convenient way to manage office guests and it definitely saves me some time. #### Cons I am missing a simpler way to see upcoming office visits from external people along with my space bookings, ideally something I would have in their mobile app. --- ### Impressed by the onboarding and customer support experience - Overall rating: 5/5 - Reviewer: Amanda G. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered The few times we need help with something or come across any issue, I get help pretty fast via chat or Loom videos, their team is really on top of that. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Aside from a postive support experience, the platform is very easy to use once you have it fully up and running. #### Cons Editing recurring bookings could be more intuitive, and they offer less payment integrations compared to some other companies. ## More reviews [Next reviews](https://www.softwareadvice.com/product/501022-Archie/reviews/?page=2) --- Archie Reviews, Pros and Cons - 2026 Software Advice