--- title: "Archie Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Archie. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Archie is a good fit for you!" source_url: "https://www.softwareadvice.com/product/501022-Archie/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Meeting Room Booking System Software](https://www.softwareadvice.com/meeting-room/) / [Archie](https://www.softwareadvice.com/product/501022-Archie/) / Archie Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/501022-Archie/) Reviews [Alternatives](https://www.softwareadvice.com/product/501022-Archie/alternatives/) # Archie User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 90 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 76 reviews (84%) - 4 stars: 14 reviews (16%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It has replaced a mix of manual processes and different tools, which has made day-to-day coordination much easier. - The visitor features are combined with room and desk booking options, which means I can easily have a reservation ready whenever I am meeting a client or job applicant, and everything is always in sync. - Archie really covers everything I need: credits for desk booking, easy way to manage memberhsip plans, ticketing system, news board, and even a directory for networking across the coworking space. ### Most mentioned cons - Some native language and actions in the platform are not as intuitive as we'd like, such as the process of enabling refunds and account credits. - Square for example is how we manage our payment services and it doesn't integrate without developer time that is costly. ## Archie customer reviews Showing reviews 1-25 of 90 (page 1). ### Really useful for meeting rooms - Overall rating: 5/5 - Reviewer: Kira M. - Industry: Research - Company size: 501-1000 employees - Product usage: less than 1 year · weekly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I mostly use Archie to book meeting rooms. We have quite a few different rooms and before it was sometimes a bit of a pain to find one that was free. Now I can just check the availability and book it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to see what's available and I like the screens outside the rooms. If I'm already in the office and need somewhere for a quick call, I can just find a free room/booth via the system. #### Cons It would be great if some of the calendar views were more flexible and customizable. For example, it would be helpful to have more options for adjusting the displayed time range, layout, and level of detail to better suit different planning needs. This would make the calendar much more convenient for both quick overviews and more detailed scheduling. --- ### Works very well for our coworking space - Overall rating: 5/5 - Reviewer: Hannah S. - Industry: Nanotechnology - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered We use Archie for both members and our own team. Most of the booking stuff is pretty straightforward and we don't get many questions about it anymore, which is probably the best sign. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Members can easily use the facility, book spaces, manage their invoices and everything else you'd expect from a coworking solution. #### Cons There are quite a few settings, so the admin side took some time to get familiar with and understand. --- ### Makes hybrid policies easier and more predictable - Overall rating: 4/5 - Reviewer: Amy W. - Industry: Real Estate - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I mainly use Archie to book desks when I decide to go into the office. It’s simple enough that I don’t need any instructions and works consistently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to book a desk in a few seconds. I also like being able to see where colleagues are sitting before I go in, which helps planning office days. #### Cons The floor map can feel slightly slow to load when many people are using the system at the same time in the morning. --- ### Helps us run a flexible co-working floor efficiently - Overall rating: 5/5 - Reviewer: Alina B. - Industry: Real Estate - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We use Archie to manage member desk bookings, meeting rooms, and visitor access in our coworking space. It has reduced a lot of manual coordination for our team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Members can self-serve bookings easily, and everything is centralized in one platform. We also have much better visibility into space usage and daily activity. #### Cons Some advanced membership and workflow customization options could be expanded further to support more complex setups. --- ### Great improvement to our office operations - Overall rating: 5/5 - Reviewer: Freyja B. - Industry: Real Estate - Company size: 5001-10000 employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We use Archie to manage both visitors and meeting rooms. It has replaced a mix of manual processes and different tools, which has made day-to-day coordination much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Visitor pre-registration and automatic notifications have significantly improved our reception flow. Meeting room scheduling is also much more structured now, and support has been helpful during setup. #### Cons Some configuration areas are quite detailed, so the initial setup took longer than expected while we aligned everything with our internal process. --- ### Easy to deploy and maintain - Overall rating: 5/5 - Reviewer: James H. - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Implementation was smoother than expected and needed only minimal maintenance and support afterward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Integrations with tools like Outlook and Teams worked well from the start. The platform feels stable and reliable, and we haven’t had major issues. It’s also relatively easy to manage from an admin perspective once set up. #### Cons The admin UI could be more intuitive in some areas, especially when configuring settings for the first time. Some options are a bit hidden and take time to find. --- ### All-in-one workplace tool - Overall rating: 5/5 - Reviewer: Christopher C. - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered We use it across rooms and visitors, and it replaced multiple tools. Overall very happy with its simplicity and reliability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Centralized platform makes a big difference compared to using separate tools. Easy adoption across teams and consistent experience for different use cases. It covers most of our needs in one place. #### Cons Minor UI tweaks would improve it further, especially in terms of navigation. Some areas could be slightly more polished to make them easier to use. --- ### Works well for flexible schedules - Overall rating: 4/5 - Reviewer: Robert G. - Industry: Real Estate - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Fantastic solution! Super easy to use and although switching between locations is not the most practical, overall even that is an okay process for reservations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fast and reliable booking process. The app is convenient when making last-minute decisions, and I like being able to quickly check availability. It fits well with a flexible work schedule. #### Cons Would like more personalization options, such as saving preferred desks or setups. Also, occasionally the availability view takes a moment to refresh. --- ### Clean visitor experience - Overall rating: 5/5 - Reviewer: Katy C. - Industry: Events Services - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Visitors check in quickly and the people receiving them are notified right away. It feels much more professional than what we had before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Notifications and pre-registration work really well and make the whole process smooth. It’s easy to see who is expected during the day, and the check-in experience is simple for guests. It also keeps everything organized in one place. #### Cons Just wish the different screens where more customizable, for instance showing the email field later on in the flow instead of at the beginning, stuff like that. --- ### Simple and does exactly what I need - Overall rating: 5/5 - Reviewer: Yurii S. - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: less than 1 year · weekly - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I use Archie mainly to book desks when I go into the office. It’s straightforward and saves me from having to check with others before showing up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very fast booking process and a clear, user-friendly interface. I especially like the ability to see where coworkers are sitting, which makes collaboration and planning the workday much easier. #### Cons Would be nice to have a “repeat booking” option for the same desk for instance at the end of the work day to simply repeat the booking if the spot is available. --- ### Excellent support and strong feature set - Overall rating: 4/5 - Reviewer: Madison B. - Industry: Biotechnology - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Customer service is honestly great. They respond quickly and really help us figure things out. We use Archie to manage bookings for rooms and offices, and it’s been very reliable so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It’s flexible and covers everything from room bookings to visitor check-ins. The onboarding team was very helpful. #### Cons It took some time to set up since there are many customization options. Not really a con, just something to know upfront. --- ### Happy to work with Archie! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We work with archie since years. the development is good and the support answers quick. While using the invoicing and financial tools the options to integrate Archie into other book keeping services could be better. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very flexibel with a lot of opportunities to boost sales, bookings and to communiicate with the community. #### Cons while booking a room its not possible to book ad ons like equipment, food/baverages etc. It would also be an asset if the seating for the rooms can be chosen. --- ### Intuitive and user-friendly - Overall rating: 5/5 - Reviewer: Kaya M. - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Everyone on our team got the hang of it fast - we started with just meeting rooms and then extended to managing desks too shortly after. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the visual seating map, and how you can search by person or team. For me it's more about knowing who's at the office rather than where to sit, but still it's a great way to align. #### Cons At the beginning the mobile app was logging me out quite often, not sure if it was a set up issue but it lasted for a while and was very annoying. Luckily that happens rarely now. --- ### Members can book, pay, and manage their plans on their own, and it seems like they don't really need any guidance except for very specific things. - Overall rating: 5/5 - Reviewer: Mia T. - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: less than 1 year · weekly - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Members can book, pay, and manage their plans on their own, and it seems like they don't really need any guidance except for very specific things. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve had way fewer support requests since launching it. People find their way around the platform easily. #### Cons It would be great to have more tools to manage scheduled tours of the space - currently we use Calendly on the website instead of their native tool. --- ### Makes it easier to track who’s onsite - Overall rating: 5/5 - Reviewer: Lydia T. - Industry: Insurance - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered It helps us stay compliant and aware of who's in the building at all times. Must have for large companies #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The digital log is super helpful, especially when we need to pull data for audits or reports.Overall,we do enjoy it #### Cons Visitor badge printing is sometimes delayed by a few seconds, but it’s not a major issue which can cause anything --- ### Reliable solution with great customer service - Overall rating: 4/5 - Reviewer: Heather T. - Industry: Events Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Fantastic there there are so many different ways you can book a space, including tablet app, mobile, Teams integration and web of course. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They always provide great support, the booking methods are fully customizable, and the user experience is overall really good. #### Cons The initial setup can appear complex, it's important to understand how you want to customize the solution and allocate some time to that before a full rollout. --- ### Choose Archie if you want an easy and flawless member experience in your business. - Overall rating: 5/5 - Reviewer: Richard L. - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic overall - I have enjoyed my experience and will continue to enjoy it as well as we grow together in our partnership. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is fantastic to use as an administrator and end user. I've had positive feedback from our co-working members who need access to information quickly, and to be able to manage their overall experience of our space we provide. The customer service team is also incredible and attentive, providing direct, clear, concise responses with video support. I have given feedback on the product and it goes into their feedback loop, so I feel heard. #### Cons Payment integration functionality needs work to incorporate solutions and gateways outside of Stripe only. Square for example is how we manage our payment services and it doesn't integrate without developer time that is costly. Another area for improvement is mass downloads of documents and invoices for team and individual accounts. I needed to turn this around in 24 hours, and had to do it 1:1 which was cumbersome and an energy zap. There is room for improvement in the reporting and analytics function as well. --- ### Great Program to run our 2 Office Suite Locations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been on the system now for a little over a year. We moved from one of your competitors. The system works well for us. We like the fact that you have listened to our requests and made improvements to the system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Product is always improving. You listen to your customers and make changes. The product gets better all the time. #### Cons Sometimes we cannot access the system and there are issues with the system locking up. They are not common. --- ### Great product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very pleased with everything, easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly, fast customer support #### Cons admin iOS app is not as complete as web, but not a big deal --- ### Great visitor management solution - Overall rating: 5/5 - Reviewer: Monica R. - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered What I love about Archie is that we can pre-register visitors so when they come in all they have to do is scan a QR code to check-in, and they automatically get instructions on where to go. We also have a sign-in form for non-registered visitors, and the process is quite simple in that case as well. It saves our team a lot of time, and gives a great first impression to our guests. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is highly customizable, and their team even developed a feature for us within the first 30 days of our contract, which is something I'm pretty sure would have not been possible with other solutions. And even more important, our team finds it really easy to use! #### Cons I haven't found any issues at the moment, although personally I would like more automations in place when it comes to notifications. --- ### Good experience with Archie - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Navigation is good. Options are easy to find. Occassionally I need to close the app and reopen it to get the door unlock screen to show up correctly. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The app so far can do everything I want with it. Reserve rooms. Review credits. Unlock doors. Review my invoices. #### Cons 2 cons. 1) The door unlocking isn't always seemless. Seems to sometimes delay and I have to hold the phone and move around until it finally unlocks. Most of the time it's fine. 2) I'd like an option where the door unlock is easier to pull up. I have to open the app. Go to a second screen. Then click on the door unlock icon. Not a big deal other than when my hands are full coming into the office. Would like it to be a button on the main screen. --- ### Took a bit of setup but worth it - Overall rating: 5/5 - Reviewer: Ava M. - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered There’s a lot under the hood so it takes a bit to really ramp up... but once it's set up, it saves a ton of time!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’re managing meeting rooms, shared desks, events, and billing all from the same dashboard. It’s clean and efficient. #### Cons One of the integrations we wanted (with our accounting system) had to be set up manually which took additinoal resources --- ### Works exactly how you’d want it to - Overall rating: 5/5 - Reviewer: Ewa J. - Industry: Hospitality - Company size: 10000+ employees - Product usage: 1-3 years · weekly - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered No fuss, no confusion, it does the job really well. Helped us automate a lot of important things. Overall, it works good for what I need #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The whole experience is smooth from pre-registration to sign-out. Notifications are delivered instantly and hope we will get those in Slack as well soon. #### Cons Would be great to have a direct Slack integration for visits instead of only for meeting room reservations. --- ### Everything is tracked automatically - Overall rating: 4/5 - Reviewer: Monika K. - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered No need to follow up manually or guess who’s where. For 100% more helpful rather than doing it manually #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that we get real-time updates when someone checks in or a meeting room gets occupied. Overall, team use it pretty often #### Cons Minor usability issues like all software but nothing too bad. More deeper accuracy would be appreciated in terms of analytics --- ### Powerful coworking management software - Overall rating: 5/5 - Reviewer: Chloe F. - Industry: Media Production - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Operational tasks are simpler now, we spend less time on manual admin work and more time engaging with our members directly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We used a non-dedicated space scheduling tool before and it only go us to a point, switching to an actual coworking software helped us automate many other aspects of our operations... memberships, invoices, payments, sometimes natively sometimes via integrations. #### Cons The onobarding gudies are nice but kind of lenghty and they take time to go through, simpler overviews would be nice for new users. ---