--- title: "Kompassify Software Reviews, Demo & Pricing - 2026" description: "Review of Kompassify Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/501699-Kompassify/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Success Software](https://www.softwareadvice.com/customer-success/) / Kompassify Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Kompassify Review Custom quote Free version Free trial 3 plans Wondering if Kompassify is right for your organization? Our Customer Success Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Kompassify 4.7 [(15)](https://www.softwareadvice.com/product/501699-Kompassify/#reviews) Pricing Pricing available upon request ### About Kompassify Kompassify is a no-code digital adoption platform designed to help teams create user onboarding experiences without requiring technical expertise. It is used by SaaS companies and product teams to enhance activation rates and feature adoption among users. Organizations across various industries utilize the platform to guide new users from initial signup to understanding product value. The platform includes features such as in-app product tours for interactive walkthroughs, onboarding checklists to simplify complex processes, and progress bars to display user advancement during onboarding. It also offers a notification widget for sharing product updates and new features, along with survey tools for gathering user feedback and assessing satisfaction. Teams can create personalized onboarding paths using multi-choice options and monitor engagement through no-code product analytics. The platform includes a Chrome extension builder for building, previewing, and deploying onboarding experiences directly within applications. Kompassify processes data within the European Union and complies with GDPR regulations through a zero-knowledge design that avoids collecting sensitive user informat... ion. It provides customization options to align with existing SaaS applications and maintain brand consistency. The setup process is designed to be quick and does not require developer resources or IT support. Do you work for Kompassify? [Manage this product listing](https://www.g2.com/products/kompassify/claim_requests/new?auto=true) Wondering if Kompassify is right for your organization? Our Customer Success Software selection experts can help you in 15 minutes or less. ## Kompassify User Interface ## Popular Kompassify Alternatives Main Product Kompassify 4.7 [(15)](https://www.softwareadvice.com/product/501699-Kompassify/#reviews) Ratings Breakdown - 4.40Ease of use - 4.73Value for money - 4.87Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Product Fruits](https://www.softwareadvice.com/saas-management/product-fruits-profile/) 4.7 [(89)](https://www.softwareadvice.com/saas-management/product-fruits-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.68Value for money - 4.83Customer support - 4.62Functionality Pricing Starting at $111.00 per month Get Price Alternative Product [Pipefy](https://www.softwareadvice.com/scm/pipefy-procurement-profile/) 4.6 [(325)](https://www.softwareadvice.com/scm/pipefy-procurement-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.42Value for money - 4.59Customer support - 4.38Functionality Pricing Starting at $33.00 per month Get Price Alternative Product [UniFi](https://www.softwareadvice.com/product/426639-UniFi/) 4.5 [(28)](https://www.softwareadvice.com/product/426639-UniFi/#reviews) Ratings Breakdown - 4.64Ease of use - 4.44Value for money - 4.52Customer support - 4.57Functionality Pricing Starting at £9.00 per month Get Price Alternative Product [Process Street](https://www.softwareadvice.com/project-management/process-street-profile/) 4.7 [(652)](https://www.softwareadvice.com/project-management/process-street-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.65Value for money - 4.74Customer support - 4.47Functionality Pricing Available upon request Get Price Alternative Product [Userflow](https://www.softwareadvice.com/survey/userflow-profile/) 4.7 [(16)](https://www.softwareadvice.com/survey/userflow-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.54Value for money - 4.50Customer support - 4.63Functionality Pricing Starting at $240.00 per month Get Price ## Kompassify Pricing and Plans Kompassify has three plans. Free, Pro, and Business are custom-priced. Free versionFree trial Free Free Use Komapssify for Free when monthly active users is less than 100 This pricing includes - up to 2 product tours - Onboarding Checklist - Notification widget… Free plan includes: - product tours - onboarding checklist - notification widget Pro $129/month Pro plan includes: - product tours - onboarding checklist - multi-language onboarding - notification widget - custom css - no kompassify branding - Up to 5 team members Business $249/month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Kompassify pricing compare to alternatives? Explore how Kompassify's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Kompassify4.7[(15)](https://www.softwareadvice.com/product/501699-Kompassify/reviews/) | Free | Available | Available | 4.7 | | [Product Fruits](https://www.softwareadvice.com/saas-management/product-fruits-profile/)4.7[(89)](https://www.softwareadvice.com/saas-management/product-fruits-profile/reviews/) | $111.00 /mo | Available | Not available | 4.7 | | [Pipefy](https://www.softwareadvice.com/scm/pipefy-procurement-profile/)4.6[(325)](https://www.softwareadvice.com/scm/pipefy-procurement-profile/reviews/) | $33.00 /user/mo | Not available | Available | 4.4 | | [UniFi](https://www.softwareadvice.com/product/426639-UniFi/)4.5[(28)](https://www.softwareadvice.com/product/426639-UniFi/reviews/) | £9.00 /user/mo | Not available | Not available | 4.4 | | [Process Street](https://www.softwareadvice.com/project-management/process-street-profile/)4.7[(652)](https://www.softwareadvice.com/project-management/process-street-profile/reviews/) | Pricing available upon request | Available | Not available | 4.6 | Kompassify4.7[(15)](https://www.softwareadvice.com/product/501699-Kompassify/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.7 - [Product Fruits](https://www.softwareadvice.com/saas-management/product-fruits-profile/)4.7[(89)](https://www.softwareadvice.com/saas-management/product-fruits-profile/reviews/) * * * Starting price $111.00 /mo Free trial Available Free version Not available Value For Money 4.7 - [Pipefy](https://www.softwareadvice.com/scm/pipefy-procurement-profile/)4.6[(325)](https://www.softwareadvice.com/scm/pipefy-procurement-profile/reviews/) * * * Starting price $33.00 /user/mo Free trial Not available Free version Available Value For Money 4.4 - [UniFi](https://www.softwareadvice.com/product/426639-UniFi/)4.5[(28)](https://www.softwareadvice.com/product/426639-UniFi/reviews/) * * * Starting price £9.00 /user/mo Free trial Not available Free version Not available Value For Money 4.4 - [Process Street](https://www.softwareadvice.com/project-management/process-street-profile/)4.7[(652)](https://www.softwareadvice.com/project-management/process-street-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.6 ## Kompassify Features - Popular features found in Customer Success Customer Engagement Onboarding Reporting/Analytics Usage Tracking/Analytics - More features of Kompassify Activity Dashboard Activity Tracking Alerts/Notifications API Asynchronous Learning Audience Targeting Behavior Tracking Checklists Client Tracking Collaboration Tools Communication Management Content Creation Content Library Content Management Contextual Guidance Customer Experience Management Customer Segmentation Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Quality Control Deployment Management Drag & Drop Engagement Tracking Event Triggered Actions Feedback Management For No-Code Development Gamification Health Score In-App Training Interactive Content Launch Management Learning Management Monitoring Multi-Language NPS of Customers Performance Metrics Progress Tracking Real-Time Analytics Real-Time Data Real-Time Notifications Reporting & Statistics Self Service Portal Self Service Tools Survey/Poll Management Surveys & Feedback Task Management Third-Party Integrations User Onboarding Visual Analytics Visual Modeling Widgets Workflow Management ## Kompassify User Reviews ## Kompassify customer ratings - Overall rating: 4.7/5 - Total reviews: 15 ### Rating distribution - 5 stars: 12 reviews (80%) - 4 stars: 2 reviews (13%) - 3 stars: 1 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.7/5 - Customer support: 4.9/5 - Functionality: 4.4/5 --- Have you used Kompassify and would like to share your experience with others? ### Best deal on the market - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kompassify is easy to use, has all the features you need from a product tour / onboarding tool, and does it all at a fraction of the price of competitors. They are constantly adding updates and new features. Their customer support is OUTSTANDING. They will bend over backwards to make fixes or help you when you get stuck. #### Cons When I first started using Kompassify, some of the more advanced features were hard to implement on my own as a non-technical person. That said, their customer support took the time to walk me through everything step by step, and I eventually got everything configured the way I wanted it. --- ### Simple à utiliser, abordable, et rapide à mettre en place - Overall rating: 5/5 - Reviewer: Philippe V. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Kompassify a été un vrai "game-changer" pour nous. Guider nos utilisateurs vers le "Aha Moment!" grâce aux checklists et au Hotspot nous a permis de booster notre taux d'activation. 90% de nos utilisateurs s'onboardent eux-mêmes sur notre plateforme désormais ! Le design personnalisable de Kompassify nous permet de l'intégrer parfaitement dans notre produit. Aucune compétence technique n'est nécessaire pour utiliser Kompassify, pratique pour éviter de demander à notre équipe technique de passer du temps. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kompassify a été très rapide à mettre en place. Le service client, en plus d'être réactif, nous a beaucoup aidé dans l'implémentation de la solution sur notre logiciel et nous a donné les bonnes pratiques d'utilisation. La solution évolue constamment et dispose déjà de toutes les fonctionnalités essentielles pour guider nos clients sur notre logiciel et les aider à prendre en main la solution. #### Cons Honnêtement, je n'ai rien de négatif à dire : quand on remonte une fonctionnalité ou un besoin, l'équipe de Kompassify développe rapidement les améliorations. #### Reasons for choosing Kompassify Beaucoup moins cher que la concurrence, facile à utiliser et à mettre en place. --- ### Good starting and testing tool for User Onboarding - Overall rating: 4/5 - Reviewer: Fernando R. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It requires little to no knowledge about code to build functional User Onboarding tours. Its quite easy to setup and to build the steps. It's also possible to segment your users to see different tours and guides. #### Cons As the time of writing, there were no "organize and filter" features in lists. It gets a little messy after having 15+ tours spread across 3 pages. --- ### The Best Value For Money Onboarding/Interactive Tour Software Available - Overall rating: 5/5 - Reviewer: Andrew H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A+. Fantastic. Long term user. Very happy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros $99/m unlimited usage.Cheaper than the big names, but not lacking in features.We had a $1500/m bill from user pilot and figures this is getting silly in terms of costs for interactive tours, so switched to Kompassify and couldn't be happier. #### Cons Nothing. It's built really well. Very occasionally when building a product tour, you might have to refresh a page. In my experience with many other platforms like this, it happens with all of them. #### Reasons for choosing Kompassify Value for money and no huge enterprise tier pricing #### Reasons for switching to Kompassify Value for money --- ### Enfin un Product Tour abordable ! - Overall rating: 5/5 - Reviewer: Candice a. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kompassify nous a permis la mise en place d'un onboarding utilisateur sur notre logiciel Saas sans avoir à passer par nos développeurs web au quotidien. Nous apprécions Kompassify pour : - Son rapport qualité/prix - Son support client réactif - Ses fonctionnalités qui permettent de couvrir l'ensemble de nos besoins sur notre plateforme web : Product tour, checklists, announcements (pour les nouveautés notamment) #### Cons Il est dommage que Kompassify soit un outil conçu pour le web uniquement et non pour les applications mobile type IOS ou android. L'outil peut être également difficile à prendre en main dans un premier temps mais le support très réactif et les explications données font de Kompassify un excellent outil. #### Reasons for choosing Kompassify - Un bon rapport qualité/prix - Un support client réactif - Les fonctionnalités qui conviennent à nos besoins --- ### Adaptive software with great support - Overall rating: 4/5 - Reviewer: Sebastian S. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very friendly team and support on a personal level. Features were added and bugs were fixed very fast. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Designing a tour is quite easy once you get the hang of it. It's highly customizable so you can truly tailor the software to your companies' needs. The best thing is not the features though, but the great support Kompassify offers. They are super-responsive and present solutions to existing problems in no time. Happy to do business with them! #### Cons Some bugs occurred while trying to implement. Also, a couple features we needed (e.g. language mapping) had to be added during the implementation process. #### Reasons for choosing Kompassify Best value for money Good amount of features Great support --- ### Golden mean between easy no-code onboarding tool and customization possibilities - Overall rating: 5/5 - Reviewer: Lena K. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered At inEwi, we were looking for an easy-to-use and quick-to-implement onboarding tool. As SaaS, we often announce new functionalities, so the ability to quickly edit tutorials was especially important to us. Kompassify not only met these needs, but also supported us during the customization process, which turned out to be necessary. I would undoubtedly recommend working with Kompassify to all SaaS owners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked the most was the simplicity of the solution and the ability to relieve developers. A distinguishing feature of Kompassify is great support, technically prepared for implementation of customized solutions and open to API integrate. #### Cons Although Kompassify is open to fresh ideas and API opening, it lacks popular built-in integrations that would allow for external measurement of analytics or the use of data in marketing automation. #### Reasons for choosing Kompassify The fantastic contact with the Kompassify team convinced us that we are dealing with a reliable, open partner. The price to quality ratio was also important - Kompassify, having all the necessary features, costs significantly less than the competition. --- ### good product - Overall rating: 5/5 - Reviewer: yenifer y. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been implementing it for almost 4 months and it has worked wonderfully for us. For users it has been of great help. The attention is very good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Its price is very accessible, it has a lot of functions and it is very easy to use. #### Cons Not compatible with mobile applications. Which would be nice. I wish it had more customization features. #### Reasons for switching to Kompassify Has the notification bell --- ### Great software for user onboarding - Overall rating: 5/5 - Reviewer: Steve R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent at support - very quick when we had a question during set up and open to development to resolve requirements #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to install and set up. Lots of functionality #### Cons It would be good to have an easier way of identifying selector elements on a page to be able to trigger actions #### Reasons for switching to Kompassify Less expensive, enables tooltips --- ### Great concept and great service! - Overall rating: 5/5 - Reviewer: James H. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The support from the team is fantastic. When I have a question, I get answers right away! #### Cons I still have issues when editing tours that the page will load but the editor doesn't, so i have to go back and start again. --- Showing 1 - 10 of 15 Reviews Load More Reviews ## Other Top Recommended Customer Success Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4094) Recently recommended **3** times [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) **4.5** (3494) Recently recommended **0** times [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3064) Recently recommended **0** times [Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) **4.5** (2216) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Kompassify with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice