---
title: "Base Software Reviews, Demo & Pricing - 2026"
description: "Review of Base Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/product/501916-Base/"
page_type: "product"
language: "en"
---

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Overview

# Base Review

From £89/month Free version Free trial 3 plans

Wondering if Base is right for your organization?

Our Warehouse Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Base

4.5

[(14)](https://www.softwareadvice.com/product/501916-Base/#reviews)

Pricing

Starting at £89.00 usage based per month

### About Base

Base is a cloud-based customer engagement platform built for mid-market and enterprise B2B SaaS and technology companies. It serves customer marketing, customer success, sales, and RevOps teams by unifying data from CRM, product analytics, support, and marketing tools into one real-time workspace.

Core features include onboarding automation, success plans, reference management, advocacy and community programs, upsell and expansion tracking, referral and review management, and customer story creation. A centralized Control Center lets teams plan, launch, and monitor all customer programs from one place, with shared dashboards for leadership and cross-functional teams. Over 400 integrations connect Base to existing CRM, data warehouse, and support tools via open API.

AI capabilities help detect customer signals, identify advocates, surface expansion opportunities, generate lifecycle campaigns, and process voice-of-customer data from calls and surveys. Real-time dashboards measure advocacy program ROI and track customer-driven revenue attribution.

Base scales advocacy, reference, and community programs without requiring proportional increases in headcount. Support is available thro...

ugh a knowledge base and standard platform support channels.

Do you work for Base? [Manage this product listing](https://www.g2.com/products/base/claim_requests/new?auto=true)

Wondering if Base is right for your organization?

Our Warehouse Management Software selection experts can help you in 15 minutes or less.

## Base User Interface

## Popular Base Alternatives

Main Product

Base

4.5

[(14)](https://www.softwareadvice.com/product/501916-Base/#reviews)

Ratings Breakdown

-   4.50Ease of use
-   4.69Value for money
-   4.77Customer support
-   4.43Functionality

Pricing

Starting at £89.00 per month

Get Price

Alternative Product

[Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/)

4.2

[(1133)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.10Value for money
-   4.26Customer support
-   4.13Functionality

Pricing

Available upon request

Get Price

Alternative Product

[NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)

4.2

[(2080)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/)

Ratings Breakdown

-   3.97Ease of use
-   3.86Value for money
-   3.82Customer support
-   4.22Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Cin7 Core](https://www.softwareadvice.com/scm/dear-systems-profile/)

4.3

[(739)](https://www.softwareadvice.com/scm/dear-systems-profile/reviews/)

Ratings Breakdown

-   4.22Ease of use
-   4.27Value for money
-   4.42Customer support
-   4.18Functionality

Pricing

Starting at $349.00 per month

Get Price

Alternative Product

[ShipStation](https://www.softwareadvice.com/scm/shipstation-profile/)

4.6

[(963)](https://www.softwareadvice.com/scm/shipstation-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.45Value for money
-   4.31Customer support
-   4.45Functionality

Pricing

Starting at $14.99 per month

Get Price

Alternative Product

[Unicommerce](https://www.softwareadvice.com/scm/unicommerce-profile/)

4.3

[(120)](https://www.softwareadvice.com/scm/unicommerce-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.42Value for money
-   4.17Customer support
-   4.50Functionality

Pricing

Starting at $100.00 per month

Get Price

## Base Pricing and Plans

Starting price: £89.00 per month

Free Trial

Free Version

Starter

£0.00

usage based, per month

Plan includes:

-   Add 3 Team Members Max
-   Add 1,000 products, multi-channel
-   Unlimited integrations
-   Pick&Pack Assistant
-   Sync orders, stocks, prices, 1 hour sync
-   Inventory & invoice management (ERP + WMS + PIM)

Business

£89.00

usage based, per month

Plan includes:

-   Unlimited number of Products/Offers
-   Unlimited number of team profiles
-   Real time Orders, Stock & Prices sync
-   Data Retention - 24 months
-   Priority 24/7 Support
-   Advanced AI Functionalities

Enterprise

Pricing available upon request

Plan includes:

-   Enterprise Infrastructure
-   Enterprise Uptime SLA
-   Unlimited Max Data Storage
-   Custom Data Retention
-   Dedicated Technical Expert

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Base Features

-   Popular features found in Warehouse Management
    
    Barcoding/RFID
    
    Compliance Management
    
    Demand Forecasting
    
    Dock Management
    
    Inventory Tracking
    
    Multi-Location
    
    Order Tracking
    
    Picking & Routing
    
    Returns Management
    
    Shipping Management
    
    Supplier Management
    
    Supply Chain Management
    
-   More features of Base
    
    3PL Management
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    AI Copilot
    
    Alerts/Notifications
    
    API
    
    Backup and Recovery
    
    Barcode/Ticket Scanning
    
    Batch Processing
    
    Billing & Invoicing
    
    Budget Tracking
    
    Bulk Ordering
    
    Catalog Management
    
    Channel Management
    
    Collaboration Tools
    
    Commission Management
    
    Competitor Monitoring
    
    Content Management
    
    Cost Tracking
    
    Customer Database
    
    Customer Management
    
    Customizable Fields
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Data Storage Management
    
    Data Synchronization
    
    Delivery Management
    
    Delivery Tracking
    
    Discount Management
    
    eCommerce Management
    
    EDI
    
    Electronic Payments
    
    Email Marketing
    
    Exchange Management
    
    For B2B
    
    Forecasting
    
    For Manufacturers
    
    For Retail
    
    For Small Businesses
    
    Generative AI
    
    Gift Card Management
    
    Interaction Tracking
    
    Inventory Control
    
    Inventory Management
    
    Inventory Optimization
    
    Inventory Replenishment
    
    Invoice Management
    
    Item Management
    
    Kitting
    
    Label Printing
    
    Marketplace Integration
    
    Mobile Access
    
    Multi-Channel Communication
    
    Multi-Channel Management
    
    Multi-Channel Marketing
    
    Multi-Currency
    
    Multi-Store
    
    Order Fulfillment
    
    Order Management
    
    Order Processing
    
    Order Routing
    
    Package Tracking
    
    Point of Sale (POS)
    
    Point of Sale (POS) Integration
    
    Pricing Analytics
    
    Product Catalog
    
    Product Configurator
    
    Product Data Management
    
    Product Identification
    
    Promotion Optimization
    
    Promotions Management
    
    Purchase Order Management
    
    Purchasing & Receiving
    
    Quotes/Estimates
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Updates
    
    Receiving
    
    Recurring Orders
    
    Reordering
    
    Reorder Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Retail Inventory Management
    
    Sales Order Management
    
    Sales Reports
    
    Sales Trend Analysis
    
    Search/Filter
    
    Serial Number Tracking
    
    Shipment Price Calculation
    
    Shipment Tracking
    
    Shipping Labels
    
    Shipping Services Integration
    
    Shopping Cart
    
    SKU/UPC Codes
    
    Special Order Management
    
    Status Tracking
    
    Stock Management
    
    Third-Party Integrations
    
    Vendor Managed Inventory
    
    Vendor Management
    
    Version Control
    
    Warehouse Management
    
    Workflow Automation
    
    Workflow Management
    

## Base Integrations

Shopify

Integration rated undefined from -1 review

HubSpot Marketing Hub

Integration rated undefined from -1 review

Customer Communities

Integration rated undefined from -1 review

Facebook Business Suite

Integration rated undefined from -1 review

SAP Data Intelligence

Integration rated undefined from -1 review

Typeform

Integration rated undefined from -1 review

See all 16 integrations

## Base User Reviews

## Base customer ratings

- Overall rating: 4.5/5
- Total reviews: 14

### Rating distribution

- 5 stars: 11 reviews (79%)
- 4 stars: 1 reviews (7%)
- 3 stars: 1 reviews (7%)
- 2 stars: 0 reviews (0%)
- 1 star: 1 reviews (7%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.7/5
- Customer support: 4.8/5
- Functionality: 4.4/5

---

Have you used Base and would like to share your experience with others?

### Amazing Software

- Overall rating: 5/5
- Reviewer: Blazej H.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, our experience with Base has been excellent. It has become the backbone of our business operations, and it’s hard to imagine scaling or running our company without it. The flexibility, combined with strong support and customization, makes it a critical part of how we operate.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Base is an incredibly powerful platform that enables a wide range of possibilities for our business. What stands out most is the level of support — having a dedicated team available to build custom features tailored to our needs adds huge value and makes the platform feel truly adaptable.

#### Cons

The main drawback is the cost. It can be quite expensive, especially for smaller businesses. However, considering the capabilities and the level of support provided, it does justify the investment.

#### Vendor response

Hi Blazej — thank you for taking the time to leave such a positive review on Capterra. We’re really pleased to hear Base has become a key part of your day-to-day operations, and that our support team has made a real difference for you. Thanks again for the recommendation! — The Base Team

Replied April 2026

---

### Amazing expansion in different way

- Overall rating: 5/5
- Reviewer: George D.
- Verified reviewer: Yes
- Industry: Furniture
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that this product have many integrations, with all platforms you need, like amazon, emag, WooCommerce, and you can add more accounts from same platforms thats amazing, like 3 WooCommerce account or emag accounts from same country and sync it.

#### Cons

It miss a batter integration for importing the variation from WooCommerce, and I will like to be contacted by a manager to help me, I want someone insistent to help me to learn the platform, that is missing.

#### Reasons for choosing Base

I use both, because BaseLiker hava the feature to connect more emag accounts.

---

### User Review

- Overall rating: 5/5
- Reviewer: Mohammad N.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Base helps us make manual process to automation, so it reduces our manual work also manual error, it is also very useful for our day today process

#### Cons

From our regular process to automation process take some time but once setup done entire process will very easy for day today process

---

### Baseliker big problems

- Overall rating: 1/5
- Reviewer: Merticariu N.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: May 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 1/5

#### Pros

NOTHING good with the help of baselinker, only nerves, stress and lost money

#### Cons

I have had problems for 1 year with the listing of 500 products and even now, after all this time, the problem of listing 500 products imported from emag in baseliker and associated afterwards for the synchronization of prices and stocks could not be solved. I have to change something every day to the products in baselinker to make the listing and even after the multiple interventions of several operators from the baselinker team, this has not been successful until now after several reimports and changes to the products sent one after the other and which they said were not even resolved 50% of them are not synchronized. For this reason, I gave up on a project with 80,000 products, even though I paid between 100 and 150 euros per month, just because I had the products in baselinker at their suggestion, even though there were only 10 listed in the marketplaces 20 products, I was paying 150 euros monthly. What kind of integrator are you if you are not able to list in a year 500 products that have been imported into baselinker? If you are not able to return my money backAnd I wrote to you I don't know how many times that I want to talk to someone from your management to explain these problems to them, why can't I talk to someone there?Maybe tomorrow when I file a complaint with the opc that I paid and even after 1 year I still haven't solved these problems even though I'm up to date with the payment, maybe something will be solved

---

### Base.com Rocks

- Overall rating: 5/5
- Reviewer: Arjun T.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

10/10. we are super happy. And couldnt have asked for a better OMS. Their ontime whatsapp resolution is what impressed us, unlike others where they drag u through tickets.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customer support is on time. Not even a single day where they left us baffled. Their regional language support customer service is where they shine

#### Cons

UI can be a bit more user friendly. But compared to other ones is the market its way too good. Other providers like Uniware is having cluttered UI

#### Reasons for switching to Base

Their pathetic customer support. All their customer service executives were lousy.

---

### Highly Recommended and Easy to Use Platform

- Overall rating: 5/5
- Reviewer: Jignesh P.
- Verified reviewer: Yes
- Industry: Textiles
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience has been excellent and very smooth. It provides the best support whenever needed, and the user interface makes everything completely hassle-free. I would definitely recommend it to others looking for a reliable solution.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really love the customer support because they are always quick to help me whenever I have an issue. The platform itself is very simple, stable, and incredibly easy of use for managing my daily work without any confusion.

#### Cons

Honestly, I haven't faced any major issues or problems while using this platform so far. It works perfectly fine for my current needs, though they could maybe add a few more advanced features or customizations in the future updates.

---

### Base.com : excellent !

- Overall rating: 5/5
- Reviewer: Laurent B.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

does it job with good integrations and excellent supportwith quick and detailed explanations with video details

#### Cons

there may be more videos for specific use case that could assist for a faster set up at the beginning

---

### The best multichannel order and offer management tool on Poland

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

If you sell on your own e-shop, marketplaces like Allegro, Amazon, Shopee you have to use it! When you start use it, you'll regret that you started using it so late :-)

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use, implement, integrate with e-shop, marketplaces. The main tool to manage orders from different sources. It can replace accounting system, warehouse manage system, shipping system from different couriers etc. A lot of automatisation actions that helps fasten your everyday work.

#### Cons

Lack of marketplaces communication integrations like Amazon messages, Shopee chat, Allegro discussions and messages.

#### Reasons for choosing Base

There is no such comprehensive and cheap competition :-)

---

### Inexpensive solution for Polish Platforms

- Overall rating: 5/5
- Reviewer: Nicolas J.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Pretty solid throughout the years to get Polish platforms worked out in terms of catalogue and overall management.

#### Cons

Only issue we have is the tracking not coming from our shipping software through to baselinker. So polish orders do have to get their tracking numbers confirmed manually for now. It's a minor problem considering how easy friendly and inexpensive this solution for such non-mainstream market.

---

### Extremely good value for money marketplace management platform

- Overall rating: 5/5
- Reviewer: Marius M.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: December 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is absolutely great for integrating with marketplaces, especially for syncing orders.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It's really cheap and has loads of marketplaces to integrate with. Probably one of the best features is their customer support system, it's so easy to raise and track tickets. And they respond really quickly.

#### Cons

When it comes to offer synchronization it's not great if you manage offers outside of Baselinker like we do (we use Shopify for that). Syncing offers is a manual and inconvenient task. Also, product export features are too difficult to use for a beginner. I didn't find the prebuilt reports for download to be very useful either.

---

Showing 1 - 10 of 14 Reviews

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