--- title: "Klutch Software Reviews, Demo & Pricing - 2026" description: "Review of Klutch Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/503014-Klutch/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Conversational AI Platform Software](https://www.softwareadvice.com/live-chat/conversational-ai-comparison-comparison/) / Klutch Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Klutch Review From $4/month Free version 2 plans Wondering if Klutch is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Klutch 5.0 [(3)](https://www.softwareadvice.com/product/503014-Klutch/#reviews) Pricing Starting at $4.00 per user per month ### About Klutch Klutch is a cloud-based knowledge management solution built for small to medium-sized businesses, startups, agencies, and customer support and sales teams. It combines a company wiki with a canned responses system, letting teams store, organize, and reuse information from one central location. Core features include long-form knowledge base pages for SOPs, policies, and FAQs; canned responses for saving and reusing pre-written answers; and Chrome and Edge browser extensions for accessing content without leaving the current tab. Gmail and Slack integrations bring knowledge directly into existing workflows. Teams can co-edit pages in real time, leave comments, apply granular permissions, and organize content with categories, tags, and folders. AI-assisted tools help generate responses and emails from a text prompt, with controls for tone and length. Klutch suits remote and hybrid teams that need structured knowledge sharing and fast access to reusable replies. It supports employee onboarding by keeping all reference material in one place. A free plan is available with unlimited members, and a paid Pro plan starts at $5 per user per month. Support options are not specified in availab... le data, but users can access the product via web app, browser extensions, and mobile. Do you work for Klutch? [Manage this product listing](https://www.g2.com/products/klutch-klutch/claim_requests/new?auto=true) Wondering if Klutch is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. ## Klutch User Interface ## Popular Klutch Alternatives Main Product Klutch 5.0 [(3)](https://www.softwareadvice.com/product/503014-Klutch/#reviews) Ratings Breakdown - 4.67Ease of use - 5.0Value for money - 5.0Customer support - 4.67Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Guru](https://www.softwareadvice.com/help-desk/guru-profile/) 4.8 [(640)](https://www.softwareadvice.com/help-desk/guru-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.76Value for money - 4.76Customer support - 4.75Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5316)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3720)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.28Value for money - 4.28Customer support - 4.37Functionality Pricing Starting at $5.42 per month Get Price Alternative Product [Document360](https://www.softwareadvice.com/crm/document360-profile/) 4.7 [(292)](https://www.softwareadvice.com/crm/document360-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.81Customer support - 4.46Functionality Pricing Available upon request Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.6 [(802)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.43Value for money - 4.54Customer support - 4.34Functionality Pricing Starting at $19.00 per month Get Price ## Klutch Pricing and Plans Starting price: $4.00 per month Free Trial Free Version Pro - Monthly $4.00 per user, per month Plan includes: - Unlimited items - Unlimited AI responses - Shortcuts - Up to 100GB storage - Premium support Pro - Annual $4.00 per user, per year Plan includes: - Shortcuts - Unlimited items - Unlimited AI responses - Up to 100GB storage - Unlimited members - External sharing - Premium support Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Klutch Features - Popular features found in Conversational AI Platform Chatbot Code-free Development Intent Recognition Live Chat Multi-Language Pre-Configured Bot Speech Recognition - More features of Klutch Catalog Management Collaboration Tools Commenting/Notes Content Library Customizable Templates Dashboard Document Storage Full Text Search Knowledge Base Management Knowledge Management Organization Permissions Pre-built Templates Real-Time Notifications Rich Text Editor Self Service Portal Templates Text Editing Third-Party Integrations User Management Wiki WYSIWYG Editor ## Klutch Integrations Microsoft Edge Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review Zoom Events and Webinars Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Google Chrome Integration rated undefined from -1 review ## Klutch User Reviews ## Klutch customer ratings - Overall rating: 5/5 - Total reviews: 3 ### Rating distribution - 5 stars: 3 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4.7/5 --- Have you used Klutch and would like to share your experience with others? ### Great to use - Overall rating: 5/5 - Reviewer: Richard F. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Really user friendly, great ability to customise all sorts of different customer responses. Great to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great ability to sort emails into categories, lots of different options and very easy to customise. Great product. #### Cons No cons! Sometimes it can be a bit tricky to sign in using Google Chrome with Gmail address, but that's typical of lots of plug-ins. --- ### Useful tool! - Overall rating: 5/5 - Reviewer: Manathan O. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, I can copy canned reply to reuse them really fast. #### Cons There is a maximum lenght for the titles --- ### Why I chose to use Klutch - Overall rating: 5/5 - Reviewer: Matthew R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Klutch has allowed my support center to get on the same sheet of music. It is just that inserting the picture issue previously mentioned that is aggravating. However, it would be awesome if Klutch not only resolved this issue but incorporated a field entry solution tool for common responses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros With Klutch, I can easily share information and common responses with pictures. #### Cons When creating a common response for my team, I have to open the web.klutch.app portal and insert the picture within that design element. If I am going to create just a text response then I can do that from the browser add-in. There is the option for inserting the pictures from the browser add-in but even though you may see them in your response, they won't appear when you copy the response to paste in a response to a customer. Very annoying. #### Reasons for switching to Klutch Ability to include pictures in common responses. --- Showing 1 - 3 of 3 Reviews ## Other Top Recommended Conversational AI Platform Software [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) **4.7** (590) Recently recommended **0** times [Podium](https://www.softwareadvice.com/online-payment/podium-profile/) **4.2** (526) Recently recommended **0** times [HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/) **4.8** (195) Recently recommended **0** times [Comm100](https://www.softwareadvice.com/live-chat/comm100-profile/) **4.7** (108) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Klutch with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice