# DeepCall Software Reviews, Demo & Pricing - 2026

> Review of DeepCall Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/504998-DeepCall/reviews

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DeepCall

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Overview

# DeepCall 2026: Benefits, Features & Pricing

Wondering if DeepCall is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

DeepCall

4.9

[(18)](https://www.softwareadvice.com/product/504998-DeepCall/#reviews)

Pricing

Starting at ₹700.00 per year

### About DeepCall

DeepCall by Sarv is an enterprise-grade cloud communication platform designed for organizations that require secure, intelligent, and scalable customer engagement. The platform offers a comprehensive suite of tools, including voice broadcasting, SMS, and WhatsApp Business API, to facilitate omnichannel communication. Its AI-powered features, such as conversational AI agents and speech-to-text, help speed up issue resolution by pre-profiling calls before they reach a live agent. Key capabilities for advanced call handling include sticky agent routing, number masking, and multi-layer dispositions, while customizable dashboards allow decision-makers to monitor performance with real-time analytics. DeepCall also provides pre-built integrations with popular CRM systems like Salesforce, along with open APIs for custom integrations.

The primary benefits of using DeepCall include enabling omnichannel engagement, improving first-contact resolution with AI-assistance, and ensuring resilience and scalability to handle millions of interactions seamlessly. The platform is ideal for a wide range of clients, including enterprises and SMBs in sectors like banking, healthcare, and e-commerce, as w...

ell as government and public safety bodies managing emergency helplines. It is also well-suited for tech-driven organizations and companies across India, APAC, and other global emerging markets that need a secure and compliant communication infrastructure.

Wondering if DeepCall is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

## DeepCall User Interface

## Popular DeepCall Alternatives

Main Product

DeepCall

4.9

[(18)](https://www.softwareadvice.com/product/504998-DeepCall/#reviews)

Ratings Breakdown

-   4.78Ease of use
-   4.89Value for money
-   4.94Customer support
-   4.83Functionality

Pricing

Starting at ₹700.00 per year

Get Price

Alternative Product

[VoIP.ms](https://www.softwareadvice.com/voip/voipms-profile/)

4.8

[(698)](https://www.softwareadvice.com/voip/voipms-profile/reviews/)

Ratings Breakdown

-   4.44Ease of use
-   4.84Value for money
-   4.76Customer support
-   4.74Functionality

Pricing

Starting at $1.10 per month

Get Price

Alternative Product

[Ringover](https://www.softwareadvice.com/voip/ringover-profile/)

4.7

[(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.51Value for money
-   4.62Customer support
-   4.65Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[XCALLY](https://www.softwareadvice.com/call-center/xcally-profile/)

4.8

[(130)](https://www.softwareadvice.com/call-center/xcally-profile/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.70Value for money
-   4.76Customer support
-   4.73Functionality

Pricing

Starting at €29.00 per month

Get Price

Alternative Product

[Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/)

4.3

[(264)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.12Value for money
-   4.02Customer support
-   4.23Functionality

Pricing

Starting at $75.00 per month

Get Price

Alternative Product

[MyOperator](https://www.softwareadvice.com/mobility/myoperator-profile/)

4.2

[(69)](https://www.softwareadvice.com/mobility/myoperator-profile/#reviews)

Ratings Breakdown

-   4.19Ease of use
-   4.03Value for money
-   4.12Customer support
-   4.09Functionality

Pricing

Starting at ₹2500.00 per month

Get Price

## DeepCall Pricing and Plans

Starting price: ₹700.00 per year

Free Trial

Free Version

Enterprise

₹700.00

usage based, per year

Plan includes:

-   Enterprise-ready with cloud/hybrid/on-prem support, BYOC, ACD, omnichannel, CRM integrations, AI analytics, IVR, dialers, real-time KPIs, and 24×7 support.

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## DeepCall Features

-   Popular features found in Call Center
    
    Caller ID
    
    Call Logging
    
    Call Monitoring
    
    Call Recording
    
    Call Routing
    
    Call Scripting
    
    Contact Management
    
    CRM
    
    Dashboard
    
    IVR
    
    Queue Management
    
    Reporting/Analytics
    
-   More features of DeepCall
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Automatic Call Distribution
    
    Call Center Management
    
    Call Tagging
    
    Call Tracking
    
    Call Transfer
    
    Computer Telephony Integration
    
    Conferencing
    
    Inbound Call Center
    
    Monitoring
    
    Outbound Call Center
    
    Performance Metrics
    
    Real-Time Monitoring
    
    Recording
    
    Reporting & Statistics
    
    Sentiment Analysis
    
    Third-Party Integrations
    
    Video Conferencing
    

## DeepCall Integrations

Freshdesk

Integration rated undefined from -1 review

## DeepCall User Reviews

Overall Rating

4.9

Ratings Breakdown

5

89%

4

11%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.9

Functionality

4.8

Have you used DeepCall and would like to share your experience with others?

Vijay S.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Excellent Service with Great Support

5

Overall, my experience with DeepCall has been excellent. It offers great value for money and makes communication seamless for my business. I am delighted with their services.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use, great call quality, and invaluable customer support. The call management features are smooth and save a lot of time.

Cons:

There is nothing major that I dislike about DeepCall, as the platform works very smoothly for most of my daily needs. At times, I have noticed some minor bugs or small glitches while using certain features, but they are not frequent or disruptive to the overall performance. The good thing is that whenever such issues appear, the customer support team responds very quickly and provides the right solution without much delay. Their prompt handling of technical problems makes these minor bugs less concerning, and overall, it does not affect the efficiency of my work with DeepCall.

Read More

gR

ganesh R.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

Good Company and Services

5

Last 5 years successful completed to connected with DeepCall it's Good Company with authorised through all goverment rules and regulations also

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Good Company and Services Support team very trained and Quick Responding for any issue solved priority basis

Cons:

Bulk Voice Calls service is too good for marketing purpose for subscribers Quick informed my customers and growing up my business

Read More

TS

Tamilmani S.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed March 2026

Great Service and Excellent Support

5

DeepCall provides great value for money with reliable performance and excellent customer support. The service is easy to use, efficient, and has helped improve our workflow. Overall, a very satisfying experience.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Support is excellent, very responsive and helpful whenever needed. The team resolves issues quickly and provides clear guidance, making the overall experience smooth and reliable.

Cons:

So far, I haven’t experienced any major issues. Everything works as expected, and the service has been consistent. Minor improvements could be made in UI, but nothing significant.

Read More

RR

Ranjan Kumar R.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed March 2026

Value of Money

5

DeepCall has been a reliable and easy-to-use communication platform for our team. Setup was quick, and the call quality is consistently clear and stable. The IVR and analytics features are especially useful for managing operations efficiently. Customer support is responsive and helpful, which makes a big difference. Overall, it offers great value for money and is a solid choice for businesses looking to streamline their calling system.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I recently got connected with Deepcall and their services is too good. Totally Value of Money. My experience with Deepcall with too good.

Cons:

They are very consistent , I don't have any complain. There all the things are perfect as per my requirement.

Read More

Vaibhavkumar S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2026

Reliable API solution with strong support and good ROI

5

We evaluated a few alternatives but chose this vendor due to its feature set, ease of use, and strong customer support.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The onboarding process was smooth, and the support team is responsive and knowledgeable. It has significantly improved our workflow efficiency. Integration with our existing tools was straightforward.

Cons:

There is a bit of a learning curve for some advanced features. Pricing could be more flexible depending on usage, and occasional minor bugs appear, but nothing critical.

Read More

Dharam P.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

DeepCall rocks

5

i have happy work with DeepCall all team doing greate job in their field specially \[sensitive content hidden\] Thank for well support

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Deep Call team is well soppurted person \[sensitive content hidden\] always ready help in any kind of services,best of luck

Cons:

Deep Call is provided greate service of Voice Call and call centre solution that can help to grow business

Reasons for switching to DeepCall

For Better service and support by the team

Read More

PB

Praveen B.

Verified reviewer

Entertainment

201-500 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

FUNTASTICS

5

Our experience with deepcall is too good as per the requirement they delivers what they promise and even work beyond there limits.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

There customer revert and customer handling services are too good, we always receives there response on time.

Cons:

There all the things are perfect as per the requirement of corporate, as there software are worth to use.

Vendor Response

Thank you so much for your kind words and trust in DeepCall. We’re delighted to know that our timely support, customer handling, and solutions have met your expectations and business needs. Delivering on our promises and going beyond them is at the core of our commitment to every client. Your feedback motivates us to keep innovating and providing even greater value to enterprises like yours. We look forward to continuing this partnership and helping your business achieve more success with DeepCall. - Team DeepCall

Replied September 2025

Read More

Gaurav R.

Verified reviewer

Education Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Best Platform

5

They are very consistent and have good customer care support.. Top-notch excellent in this field .. I appreciate it

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Value for money... Their consistency in providing the service... They have 100% customer satisfaction rate..

Cons:

They are great... As I am using there service from last 4 years but not finding any concern with them ...

Read More

VR

Verified

Reviewer

Financial Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Good Solution and Very Good Support.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The support from \[sensitive content hidden\] and \[sensitive content hidden\] is awesome. Software is very easy to use. No bug or slowness experienced during cloud telephony solution from DeepCall.

Cons:

Nothing specific about disliking. But initially faced issue in starting 160 series as per RBI guidelines. But it was very well explained by Mr. \[sensitive content hidden\].

Read More

AT

ANNU T.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

DeepCall makes it easy to meet with clients at key checkpoints

5

excellent , good .

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Helps to lower business communication , valure for money , easy to use .

Cons:

Nothing .

Read More

Showing 1 - 10 of 18 Reviews

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