# Intaker Software Reviews, Demo & Pricing - 2026 > Review of Intaker Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/508139-Intaker --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / Intaker Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Intaker 2026: Benefits, Features & Pricing Wondering if Intaker is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Intaker 4.7 [(3)](https://www.softwareadvice.com/product/508139-Intaker/#reviews) Pricing Starting at $80.00 per month ### About Intaker Intaker is an AI-enabled conversational platform designed to help law firms improve their marketing and client acquisition processes. It offers a range of automation tools to streamline various aspects of the client intake workflow. Intaker includes a website chat function with various pre-built chat scripts for different legal practice areas. This allows firms to personalize the chat experience for potential clients. Intaker features an interactive video component to make a positive first impression. Additionally, to enhance inbound call volume, the platform includes a live call connect and click-to-call widget that can turn website chat leads into phone calls. Intaker's workflow sequences and automation tools are intended to help law firms maximize revenue. The product's follow-up automation sends personalized email and text reminders to leads, encouraging them to take action. It automates internal workflows, such as reminding team members to attempt an intake call or request a document. Additionally, reporting features allow firms to monitor performance and optimize their automated processes. Wondering if Intaker is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. ## Intaker User Interface ## Popular Intaker Alternatives Main Product Intaker 4.7 [(3)](https://www.softwareadvice.com/product/508139-Intaker/#reviews) Ratings Breakdown - 5.0Ease of use - 4.67Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $80.00 per month Get Price Alternative Product [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) 4.5 [(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.39Value for money - 4.37Customer support - 4.30Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Intercom](https://www.softwareadvice.com/crm/intercom-profile/) 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 3.99Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [charles](https://www.softwareadvice.com/mobile-marketing/charles-profile/) 4.4 [(21)](https://www.softwareadvice.com/mobile-marketing/charles-profile/#reviews) Ratings Breakdown - 4.29Ease of use - 4.33Value for money - 4.71Customer support - 4.19Functionality Pricing Starting at €349.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/) 4.6 [(203)](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.32Value for money - 4.24Customer support - 4.47Functionality Pricing Starting at $59.00 per month Get Price ## Intaker Pricing and Plans Starting price: $80.00 per month Free Trial Free Version Basic $80.00 per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Intaker Features - Popular features found in Customer Communications Management Batch Communications Chat/Messaging Customer Database Interaction Tracking Multi-Channel Communication - More features of Intaker A/B Testing Activity Dashboard Activity Tracking AI Copilot AI/Machine Learning Alerts/Notifications API Augmented Analytics Automated Responses Automated Routing Autoresponders Canned Responses Chatbot Code-free Development Collaboration Tools Compliance Management Content Management Contextual Guidance CRM Customer Experience Management Customer History Customer Surveys Customizable Branding Email Management Feedback Management For Sales/Marketing Inbox Management Intent Recognition Interactive Content Language Detection Lead Capture Lead Management Lead Qualification Live Chat Multi-Language Natural Language Processing On-Demand Communications Personalization Pre-Configured Bot Proactive Chat Query Suggestions Reminders Reporting & Statistics Sentiment Analysis SMS Messaging Template Management Third-Party Integrations Transcripts/Chat History Transfers/Routing Video Support Workflow Automation Workflow Management ## Intaker Integrations Actionstep Integration rated undefined from -1 review Filevine Integration rated undefined from -1 review Lawcus Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Docusign Integration rated undefined from -1 review Slack Integration rated undefined from -1 review See all 13 integrations ## Intaker User Reviews Overall Rating 4.7 Ratings Breakdown 5 67% 4 33% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 4.7 Customer support 5.0 Functionality 5.0 Have you used Intaker and would like to share your experience with others? AL Andrea L. Verified reviewer Law Practice 2-10 employees Used daily for less than 2 years Review source Reviewed December 2023 How'd we ever live without it! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Intaker personalizes and automates the client journey, making it easier to chat and get info to our law firm. Cons: Great product, very helpful. I don't know if there's a downside. Read More LE Lovin E. Verified reviewer Dairy Self-Employed Used weekly for free trial Review source Reviewed September 2023 Try Intaker today. 5 It helped me with the work so much, it saved me time and effort. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It made everything so easy to operate and I highly recommend it. Cons: I really don't have anything to say about it because I am satisfied. Reasons for choosing Intaker I heard that is the beast for this. Read More CO Clifford O. Verified reviewer Writing and Editing 2-10 employees Used weekly for less than 6 months Review source Reviewed October 2023 Intaker Review 4 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I love how interaction is made easier by messaging. You can also easily manage your content. Cons: The price is a little higher than my expectations Read More Showing 1 - 3 of 3 Reviews ## Other Top Recommended Customer Communications Management Software [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (531) Recently recommended **19** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **10** times [Zipteams](https://www.softwareadvice.com/voip/zipteams-profile/) **4.7** (73) Recently recommended **8** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16383) Recently recommended **0** times Stuck Between Options? 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