--- title: "Intaker Software Reviews, Demo & Pricing - 2026" description: "Review of Intaker Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/508139-Intaker/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / Intaker Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Intaker Review From $80/month 1 plan Wondering if Intaker is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Intaker 4.7 [(3)](https://www.softwareadvice.com/product/508139-Intaker/#reviews) Pricing Starting at $80.00 per month ### About Intaker Intaker is a cloud-based client intake and lead management platform built primarily for law firms of all sizes, including solo practitioners and large multi-practice firms. The software helps legal teams capture leads, automate follow-ups, and manage client intake workflows from a single dashboard. Core features include customizable intake forms, automated text and email follow-ups, lead tracking, appointment scheduling, and analytics to monitor conversion rates. Intaker integrates with popular legal practice management tools, helping firms connect intake data with existing workflows. Firms that handle high volumes of inquiries can use Intaker to reduce manual data entry and keep potential clients engaged throughout the intake process. The platform is accessible via any web browser, requiring no software installation. Support is available through live chat, email, and an online knowledge base, giving legal teams multiple ways to get help when needed. Do you work for Intaker? [Manage this product listing](https://www.g2.com/products/intaker/claim_requests/new?auto=true) Wondering if Intaker is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. ## Intaker User Interface ## Popular Intaker Alternatives Main Product Intaker 4.7 [(3)](https://www.softwareadvice.com/product/508139-Intaker/#reviews) Ratings Breakdown - 5.0Ease of use - 4.67Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $80.00 per month Get Price Alternative Product [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) 4.5 [(3064)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.39Value for money - 4.36Customer support - 4.30Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/) 4.6 [(207)](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.32Value for money - 4.23Customer support - 4.46Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [charles](https://www.softwareadvice.com/mobile-marketing/charles-profile/) 4.4 [(21)](https://www.softwareadvice.com/mobile-marketing/charles-profile/#reviews) Ratings Breakdown - 4.29Ease of use - 4.33Value for money - 4.71Customer support - 4.19Functionality Pricing Starting at €349.00 per month Get Price Alternative Product [Message.help](https://www.softwareadvice.com/product/450296-Message-help/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1006)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price ## Intaker Pricing and Plans Starting price: $80.00 per month Free Trial Free Version Basic $80.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Intaker Features - Popular features found in Customer Communications Management Batch Communications Chat/Messaging Customer Database Interaction Tracking Multi-Channel Communication - More features of Intaker A/B Testing Activity Dashboard Activity Tracking AI Copilot AI/Machine Learning Alerts/Notifications API Augmented Analytics Automated Responses Automated Routing Autoresponders Canned Responses Chatbot Code-free Development Collaboration Tools Compliance Management Content Management Contextual Guidance CRM Customer Experience Management Customer History Customer Surveys Customizable Branding Email Management Feedback Management For Sales/Marketing Inbox Management Intent Recognition Interactive Content Language Detection Lead Capture Lead Management Lead Qualification Live Chat Multi-Language Natural Language Processing On-Demand Communications Personalization Pre-Configured Bot Proactive Chat Query Suggestions Reminders Reporting & Statistics Sentiment Analysis SMS Messaging Template Management Third-Party Integrations Transcripts/Chat History Transfers/Routing Video Support Workflow Automation Workflow Management ## Intaker Integrations Actionstep Integration rated undefined from -1 review Filevine Integration rated undefined from -1 review Lawcus Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Docusign Integration rated undefined from -1 review Slack Integration rated undefined from -1 review See all 12 integrations ## Intaker User Reviews ## Intaker customer ratings - Overall rating: 4.7/5 - Total reviews: 3 ### Rating distribution - 5 stars: 2 reviews (67%) - 4 stars: 1 reviews (33%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 4.7/5 - Customer support: 5/5 - Functionality: 5/5 --- Have you used Intaker and would like to share your experience with others? ### How'd we ever live without it! - Overall rating: 5/5 - Reviewer: Andrea L. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intaker personalizes and automates the client journey, making it easier to chat and get info to our law firm. #### Cons Great product, very helpful. I don't know if there's a downside. --- ### Try Intaker today. - Overall rating: 5/5 - Reviewer: Lovin E. - Verified reviewer: Yes - Industry: Dairy - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered It helped me with the work so much, it saved me time and effort. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It made everything so easy to operate and I highly recommend it. #### Cons I really don't have anything to say about it because I am satisfied. #### Reasons for choosing Intaker I heard that is the beast for this. --- ### Intaker Review - Overall rating: 4/5 - Reviewer: Clifford O. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how interaction is made easier by messaging. You can also easily manage your content. #### Cons The price is a little higher than my expectations --- Showing 1 - 3 of 3 Reviews ## Other Top Recommended Customer Communications Management Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4094) Recently recommended **4** times [HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/) **4.8** (195) Recently recommended **3** times [Zipteams](https://www.softwareadvice.com/voip/zipteams-profile/) **4.7** (73) Recently recommended **1** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16479) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Intaker with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice