--- title: "CustomGPT.ai Software Reviews, Demo & Pricing - 2026" description: "Review of CustomGPT.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/510492-CustomGPT-ai/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Chatbot Software](https://www.softwareadvice.com/live-chat/chatbot-comparison/) / CustomGPT.ai Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # CustomGPT.ai Review From $99-$499/month Free trial 3 plans Wondering if CustomGPT.ai is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview CustomGPT.ai 3.3 [(3)](https://www.softwareadvice.com/product/510492-CustomGPT-ai/#reviews) Pricing Starting at $99.00 flat rate per month ### About CustomGPT.ai CustomGPT.ai is the #1 no-code platform for creating custom AI agents that deliver instant, accurate answers from your business information. Trusted by leaders like MIT and Bernalillo County, CustomGPT.ai automates 90%+ of inquiries, boosts productivity by 80%, and provides 24/7 support. With industry-leading accuracy, seamless integration, and enterprise-grade security, it’s perfect for industries like legal, education, and manufacturing. Do you work for CustomGPT.ai? [Manage this product listing](https://www.g2.com/products/customgpt/claim_requests/new?auto=true) Wondering if CustomGPT.ai is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. ## CustomGPT.ai User Interface ## Popular CustomGPT.ai Alternatives Main Product CustomGPT.ai 3.3 [(3)](https://www.softwareadvice.com/product/510492-CustomGPT-ai/#reviews) Ratings Breakdown - 3.0Ease of use - 3.0Value for money - 3.0Customer support - 3.67Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [VideoExpress](https://www.softwareadvice.com/product/449984-VideoExpress/) 4.7 [(7991)](https://www.softwareadvice.com/product/449984-VideoExpress/reviews/) Ratings Breakdown - 4.52Ease of use - 4.69Value for money - 4.52Customer support - 4.45Functionality Pricing Starting at $49.00 one time Get Price Alternative Product [ChatGPT](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/) 4.4 [(407)](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.24Value for money - 3.95Customer support - 4.47Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Anyword](https://www.softwareadvice.com/ab-testing/anyword-profile/) 4.8 [(391)](https://www.softwareadvice.com/ab-testing/anyword-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.64Value for money - 4.72Customer support - 4.75Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Writesonic](https://www.softwareadvice.com/marketing/writesonic-profile/) 4.8 [(2102)](https://www.softwareadvice.com/marketing/writesonic-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.54Value for money - 4.56Customer support - 4.73Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Jasper](https://www.softwareadvice.com/marketing/jarvis-profile/) 4.8 [(1855)](https://www.softwareadvice.com/marketing/jarvis-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.53Value for money - 4.69Customer support - 4.72Functionality Pricing Starting at $29.00 per month Get Price ## CustomGPT.ai Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Standard $99.00 flat rate, per month Plan includes: - 10 custom chatbots (projects) - 5000 pages/chatbot - 60 million words content - 1000 queries/month - 3 members in team - Basic Analytics - OpenAI API - Helpdesk Support Premium Plan $499.00 flat rate, per month Plan includes: - OCR - Remove PII - Remove CustomGPT.ai Branding - One on One Support - OpenAI API - Prioritized Indexing - 5000 GPT-4 queries/month - 300 million words stored - 20,000 items/chatbot - 100 custom chatbots (projects) Read More Enterprise Pricing available upon request Plan includes: - Custom number of chatbots (projects) - Content size and queries based on enterprise needs - Customized features needed by the enterprise Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CustomGPT.ai Features - Popular features found in Chatbot AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support For Sales/Marketing Natural Language Processing Pre-Configured Bot Query Suggestions - More features of CustomGPT.ai Activity Dashboard AI Copilot Alerts/Escalation API Canned Responses Control Customer Experience Management Customizable Branding Data Extraction Data Storage Management Document Management For eCommerce Integrations Live Chat Machine Learning Monitoring Multi-Channel Communication Multi-Language Multiple Data Sources Reporting/Analytics Role-Based Permissions Search/Filter Third-Party Integrations Transcripts/Chat History Trend Analysis Workflow Automation ## CustomGPT.ai Integrations Zapier Integration rated undefined from -1 review Google Drive Integration rated undefined from -1 review Confluence Integration rated undefined from -1 review HubSpot Marketing Hub Integration rated undefined from -1 review HubSpot Content Hub Integration rated undefined from -1 review Zendesk AI Integration rated undefined from -1 review See all 10 integrations ## CustomGPT.ai User Reviews ## CustomGPT.ai customer ratings - Overall rating: 3.3/5 - Total reviews: 3 ### Rating distribution - 5 stars: 1 reviews (33%) - 4 stars: 0 reviews (0%) - 3 stars: 1 reviews (33%) - 2 stars: 1 reviews (33%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3.7/5 --- Have you used CustomGPT.ai and would like to share your experience with others? ### Great Time Saving Product to Increase Engagement with your Site Visitors - Overall rating: 5/5 - Reviewer: stephen r. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really happy with how easy it is to leverage the demo tool to learn more about the numerous ways to utilize an AI agent on my site. Support has been fantastic and I am very impressed with the security of this tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really easy to set up Great customer set up Lots of great support documentation available #### Cons The monthly and annual plans are more expensive than other AI agent and chatbot options. --- ### Not the best, not the worst - Overall rating: 3/5 - Reviewer: Nahid H. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros I think the UI was quite nice, and not too clunky compared to other chatbot builders #### Cons It seems to be much more expensive than any other chatbot builder ive seen #### Reasons for choosing CustomGPT.ai I tried it for a few months until I realised that it's way more expensive than others for the same set of features --- ### Struggling with Service... My Frustrating Experience with CustomGPT Support - Overall rating: 2/5 - Reviewer: Josh M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Their support will reply if you email them usually. #### Cons Dealing with CustomGPT has been a frustrating experience. Despite needing urgent access to our account after an employee's departure, their support team insisted on a tedious process involving the previous account holder, who was no longer with the company. Additionally, even after navigating that hurdle, they surprised us with an inactive subscription issue, blocking access to essential data unless we paid more. Their inflexible policies and lack of practical support in crucial business moments make them a challenging partner to rely on. --- Showing 1 - 3 of 3 Reviews ## Other Top Recommended Chatbot Software [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (487) Recently recommended **1** times [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3064) Recently recommended **0** times [Appy Pie](https://www.softwareadvice.com/artificial-intelligence/appy-pie-profile/) **4.6** (1394) Recently recommended **0** times [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) **4.7** (590) Recently recommended **0** times Stuck Between Options? Our experts can help you compare CustomGPT.ai with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice