--- title: "RingCentral Events Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of RingCentral Events. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RingCentral Events is a good fit for you!" source_url: "https://www.softwareadvice.com/product/513613-Hopin-Events/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Event Marketing Software](https://www.softwareadvice.com/event-marketing/) / [RingCentral Events](https://www.softwareadvice.com/product/513613-Hopin-Events/) / RingCentral Events Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/513613-Hopin-Events/) Reviews [Alternatives](https://www.softwareadvice.com/product/513613-Hopin-Events/alternatives/) # RingCentral Events User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 337 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 188 reviews (56%) - 4 stars: 131 reviews (39%) - 3 stars: 13 reviews (4%) - 2 stars: 2 reviews (1%) - 1 star: 3 reviews (1%) ### Most mentioned pros - It had all the critical features for a virtual event (video conferencing, downloadable analytics, registration, and options for "networking" and "main stage" events). - It also had a clean cut design that was intuitive and easy to use - which was critical to us because we knew that promoting an event that would require users to create an account for a new software would be a potential barrier. - I like the attendee experience and overall UI. ### Most mentioned cons - The onboarding process was not effective. - The Streamyard service Hopin uses for streaming presentations is confusing to use and poorly integrated into the rest of the platform - There is no support if you are based in Germany and if you want to sell tickets properly with the German tax system. ## RingCentral Events customer reviews Showing reviews 1-25 of 337 (page 1). ### All-in-One Virtual Events Platform, Though Setup and Custom Reporting Take Time - Overall rating: 4/5 - Reviewer: Mahwish Q. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have solved having multiple different platforms to manage our events. Before we had separate platforms for registrations, web streaming, breakout rooms and surveys. With RingCentral everything is in one place and branded meaning there is less technical issues for attendees. We can clearly see our leads post event meaning our sales team can follow up very quickly. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 #### Pros Everything can be managed within one central place. You have registrations, multi-phase virtual events, networking lounges and sponsor booths. The interactive breakout rooms encourage engagement and the 1on1 automated networking matches mean people are really engaged. We can also integrate with our CRM directly meaning we can view peoples engagement score and leads are integrated into our post event marketing campaigns. #### Cons It can be a bit of a long set up process. Creating bespoke stages, ticket types and session times. Whilst the basic reporting is great with regards to attendance and view of stages it can take some work to pull through specific reports on engagement from our bespoke sponsor decks. --- ### Smooth Live Data Sync, Fast Admin Tools, and Reliable Analytics at Scale - Overall rating: 4/5 - Reviewer: Anantika M. - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We used to have a tough time tracking how our users behaved across multiple corporate events. It often felt like trying to put together a puzzle with pieces that didn’t quite fit. We were juggling different webinar tools and even writing custom scripts just to pull the data we needed. After switching to RingCentral Events, things became much simpler. We now have one place to manage all our events, and it’s easy to scale up or down depending on what we need. Reporting is built in, so the data flows in automatically. We can quickly see who registered, how people responded to polls, and where attendees dropped off—without extra manual work. It’s also been a major time-saver. We used to spend days cleaning up data after an event, but now it takes only a few hours. Setup was smooth, too, thanks to the guided documentation, and we didn’t have to wait on support just to get started. Overall, moving to RingCentral Events has been a real game-changer: we can deliver reports faster, and our events run more smoothly and securely than before. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Pros Streaming live data and attendee engagement metrics into our main database has been very smooth, largely due to the platform’s reliable delivery system. Even during large virtual meetings, the admin section stays fast and easy to navigate, which allows our engineers to see how many people are in each room and keep an eye on the video feeds without delays. The system also remains stable under heavy usage, handling multiple broadcasts at once without interruptions or lag when syncing to the database. Setting up Single Sign-On with our company’s identity management system was straightforward, and it enabled secure access to all the virtual stages immediately. The automated analytics tools provide a clear, real-time view of how each session is performing, so we can quickly identify which parts are driving the most engagement rather than waiting until after the event. On top of that, having direct access to clean logs is genuinely helpful for our day-to-day work and cuts down on the extra effort we’d otherwise spend troubleshooting or pulling data together. #### Cons Working with custom event payload schemas can be a bit of a hassle, since we often have to do extra data tweaking before we can load the raw metrics into our warehouse. When it comes to customizing layouts in each break-out room, it also feels like we’re limited in what we can do—we end up making manual changes instead of being able to rely on a template. On top of that, the pricing for our subscription models can add up quickly, especially if we want to export custom data or get more API access, so we have to stay careful and make sure it’s still worth it over the long run. --- ### Easy event automation with a userfriendly dashboard and strong integrations - Overall rating: 5/5 - Reviewer: Bihari R. - Industry: Events Services - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ringcentral Events allows us to centrally coordinate attendance, speakers and live events and is saving us time on administrative tasks. AI-generated summaries facilitate the review of event notes, capture key elements and support follow-up efforts. With insights from attendee engagement reports and robust live streaming quality, Ring Central is helping to streamline events, save time and improve coordination between teams. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 #### Pros I love that Ringcentral Events allows me to easily automate registrations, coordinate speakers' schedules and excite attendees with a single dashboard. Mindflaws Academy uses the session management and event analytics to keep track of who is attending and which sessions are most in demand. The interface is quite userfriendly and I especially appreciate the Slack and HubSpot integrations to minimize cross-team admin. #### Cons A lot of the advanced event settings are hidden or hard to find, which can slow down your initial setup. Pricing can be driven up by attendee needs. Customer support is quick and helpful, but solving or troubleshooting technical setup issues can take longer than I would like. --- ### Customizable Events That Fit Seamlessly into Our RingCentral Suite - Overall rating: 5/5 - Reviewer: Adoba Y. - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: monthly - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Community events especially, building an initiative system with a timeline that we can use to work with customers and users so whether it's webinars, virtual and hybrid being able to bring it all together is very helpful to us. The other thing is just a really good events solution e.g engagement, venues so it solves the problem for us of in the moment to extend to how do we get the most out of engaging with users and turning that into future value. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 #### Pros Ability to hold more customized internal and external events webinars, keynotes etc. Mostly because we use a suite of RingCentral solutions, we are able to tie it to our existing programs so events that connect and work with our customers and also just themes that align with our general initiatives we've built around the product. #### Cons There's not much to dislike, I think one thing you would always consider is maybe being tied to RingCentral for events because that's not the main product, but for us because we use a number of other solutions it fits well with us, but I think other organizations would look at breadth of integrations and perhaps other solutions that cut into community initiatives, but for us not much of a problem at all. --- ### manager - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Computer & Network Security - Company size: 10000+ employees The platform is designed to create a more organized experience for managing online events, making it easier for hosts to coordinate activities. First-time users may need some time to familiarize themselves with the features and settings. Full review available after login on Software Advice --- ### software engineer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Computer Software - Company size: 11-50 employees The platform's all-in-one nature addresses the common issue of managing events across different systems, making it easier to handle speakers and minimize technical problems. New users might feel overwhelmed by the navigation and setup process, particularly for complex events. Full review available after login on Software Advice --- ### Software Engineer - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Computer Software - Company size: 11-50 employees The review highlights the convenience of having a unified platform for virtual events, which reduces technical concerns during high-production conferences. New users may struggle with navigating the interface and customizing event spaces, which could impact their initial experience. Full review available after login on Software Advice --- ### Software Engineer - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Information Technology and Services - Company size: 201-500 employees The performance of RingCentral Events has been reliable for managing various types of events, and customer support has been effective in addressing setup issues. While the AI summaries provide insights, they may not always include the technical context desired for detailed post-event discussions. Full review available after login on Software Advice --- ### Senior Product - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Consumer Services - Company size: 51-200 employees The reviewer appreciates the platform's ability to manage structured webinars and cross-departmental events efficiently. They noted that while the user interface is fantastic, there is room for improvement in the overall presentation and clarity of functions. Full review available after login on Software Advice --- ### Music Teacher - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Museums and Institutions - Company size: 51-200 employees Using this platform has transformed the way virtual events are coordinated, reducing logistical workload and enhancing participant engagement through analytics and automated communications. Initial setup challenges, particularly with domain verification, may require technical support to resolve. Full review available after login on Software Advice --- ### Head of Human Resources Operations - Overall rating: 5/5 - Reviewed: October 2026 - Industry: Information Technology and Services - Company size: 201-500 employees The experience of organizing webinars with RingCentral Events is enhanced by its ability to keep everything organized in one place, which is particularly useful for managing multiple sessions. Yet, the setup process can be lengthy, and more flexibility in customizing the event page would be beneficial. Full review available after login on Software Advice --- ### Business Support System Engineer - Overall rating: 4/5 - Reviewed: October 2026 - Industry: Computer & Network Security - Company size: 2-10 employees The reviewer appreciates the ease of managing webinars solo, particularly with features that enhance speaker coordination and recording reliability. Initial navigation for settings like reminder emails took extra time to learn, but it became easier with use. Full review available after login on Software Advice --- ### UA Marketing - Overall rating: 5/5 - Reviewed: October 2026 - Industry: Computer Games - Company size: Self-Employed The setup process for RingCentral Events is straightforward, making it easy to create engaging virtual events. While the platform is feature-rich, first-time users might need assistance to navigate the backstage controls effectively. Full review available after login on Software Advice --- ### HOPIN TO THE FUTURE - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Internet - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I have enjoyed my experience of using the Hopin platform and I look forward to an online Symposium in July using this platform. I have used this software since booking my ticket for attendance early in the year. I have logged in to view, and to listen to speakers ahead of the main event. I have every confidence that this event will be excellent from a technical point of view, and that it will give me an experience as life-like as it could be short of an actual physical conference. The availability of the Hopin platform means that I can learn from countless experts in the natural resources business without having to fly from the UK to North America to attend a " physical" conference. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Hopin virtual platform is intuitive and easy to use. In my view, the platform offers an excellent internet communication platform that will continue to grow in popularity post-pandemic because its various features combine to create an interesting experience- whether in listening to key speakers or hopping into a booth for a company presentation, or even for one-on-one discussions. #### Cons Whilst it is my experience that the Hopin platform is excellent, I wonder whether more could be done to encourage or to teach users how to benefit more from the various features of the software. --- ### Have been using Hopin since March 2020 - still love it - Overall rating: 4/5 - Reviewer: Jay R. - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really positive experience and we have grown our online offerings because of Hopin. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of set up and the comfort our users have in logging in, attending, engaging and networking. #### Cons As with any tech - there are ways to improve. Having a speaker green room within Streamyard would be incredibly helpful to manage multiple speakers throughout an event. --- ### An amazing Conference App - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This platform gives the most bang for your buck. Many features and personalized sections makes attendees extremely happy without breaking the bank. #### Cons There are many features that will go down as updates roll out which while on-site can prove as a challenge. --- ### Phenomenal virtual event platform for a great price! - Overall rating: 4/5 - Reviewer: Taylor S. - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: less than 1 year · monthly - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, I've been very happy with Attendify! The value is incredible. And about 99% of our attendees across multiple events (over 700 high school students and families) tell us how great of an experience the platform was to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like how easy it is to customize the platform for how I used it. It's very intuitive and this same feeling also translates over into the user experience! #### Cons I desire for the attendee analytics to be a bit stronger. I think there's a good opportunity to provide administrators with more useful sets of data on each attendee (i.e. how long they tuned into a specific session - minutes/seconds). This data will help our organization make more informed decisions for future virtual events. --- ### Great product for virtual events to change it up from webinar software (like Zoom) - Overall rating: 5/5 - Reviewer: Florence B. - Industry: Computer Software - Company size: 51-200 employees - Product usage: less than 1 year · a few times a year - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our CSM is really helpful and the sales process was pretty efficient. We will continue doing events with Hopin in 2021 as it worked well for lead generation for us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Nice design and UX. Quite easy to manage scheduling, mixing pre recorded and live content. Decent integrations with our existing stack (e.g. Hubspot). The possibility to run booths for sponsors was great to help us sell sponsorships. #### Cons The experience for speakers could be a little bit more intuitive (sometimes our less digital speakers didn't know whether they were online or not), but still the Hopin solution is much more intuitive than others in the market. --- ### Using Hopin for Corporate Events - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 11-50 employees - Product usage: less than 1 year · a few times a year - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Hopin was a solution for a corporate event that I helped manage for an organization that had their own Hopin account. We sent a live stream over to Hopin so that people could see our live studio production mixed in with some discussions that happened over Streamyard. I did find it a little confusing to know when/where I was in preview mode and whether or not my actions were impacting the real event, but in the end, it all went completely smoothly. I also didn't know where to find the recording options. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the functionality where you can add or remove users to the video call on the fly while they sit in a waiting room. #### Cons For all the functionality with adding and removing users from the live room, I still wish that it was even more customizable to allow for greater variability in video layout. --- ### Very user friendly - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I am pleased with the platform and customer service and will continue to use for events. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The layout is very clear and easy to navigate, both from a user and administrator point of view. #### Cons There are a few features, it would be great to have such as hosting documents, playing video/audio in PowerPoint and allowing access to whole event based on ticket type. --- ### Too good to be true - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: less than 1 year · a few times a year - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They did not deliver what they promised. They told us that support would be available during our event and there was just this lousy email address. Also, we did test the software with speakers and companies that would speak this went without problems. On the day of the actual event, a lot of problems showed up. At the feedback session, they told us that there was an update rolled out a few days ago, which felt scripted. As we already saw the same excuse on a review site this probably is otherwise, they would announce an update. Hopin is an example of a too fast-growing company focused on making revenue. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The software has a neat interface. The software is deductive and you cant get lost. #### Cons That the software couldn't manage the actual day of the event. Speakers and participants reported issues but no information or notification about the problem could be noticed. This was for 20% or so what is too much for a high-level event. This created a lot of stress for the participants and to us the organization. --- ### Frequent user - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like Hopin very much and look forward to seeing more functionality be added . #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love how customizable the platform is and how interactive it is for the user. It also allows the user to experience the event on their own terms. #### Cons At times - it feels like the platform was developed by people who attend events, instead of people who organise events. The platform needs better speaker management. It could also do with a better recording mechanism. --- ### Perfect Events Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Been able to create a virtual environment that mimics a live event. One of the keys is one-on-one matchmaking. In-person 1on1 is self explanatory, but for companies doing business with suppliers, the interface of the video meetings within Hopin are outstanding. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Ease of use, ability to quickly engage with other attendees via video and chat (not necessary to spam other attendees). Main stage can stream live or pre-recorded videos. User interface is very clean and streamlined. #### Cons While not necessary, it doesn't have the "bells and whistles" of other platforms that some people gravitate to (i.e. animated people walking into an exhibit hall, the "look" of a live expo, etc.). It would be nice to be able to access content AFTER the event has concluded. --- ### Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! Long hours, but so much better than having to work through someone else to get thework done. It was a lot of work, but in the end brought everyone involved a little bit closer as a team and with some new skills to brag about! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The fluidity, ease of social interaction/connections, and democratic approach to the user experience. It is not a static pre-planned "website with links to Zoom meetings." Hopin creates a virtual space that is flexible, can easily be updated if plans change without starting from scratch (even last-second when you are live), and comes alive and takes on the personality of those who are using it. Very nice. #### Cons The fact you can't duplicate sessions and booths made for a lot of tedious work. Many speakers didn't register until just before it was time to present and by then it was too late to assign them as moderators. Nothing could be done if the administrator couldn't be reached with such short notice. They had to be admitted on stage by another moderator to present as attendees. If a person that was already a moderator could give them permissions on the fly, it would've helped immensely. A dedicated poll for the stage would be very useful. Some sort of event-wide pop-up/push notice would've made communication much easier event-wide. Repeatedly pasting a notice in multiple chats was annoying and time-consuming. It would've been really nice if the pinned chats were formatted to stand out more. I noticed they were ignored quite a bit, even if there were only one or two other chats. The thing I liked the least was the lack of a privacy mode for moderated sessions. Our speakers had to meet in one session, then move to their actual session to present. It would be so much easier if moderators can prepare together in private in their session or go behind "the curtain" if something happens without worrying about awkward conversations in front of an audience. I imagine it like a mini backstage that is controlled with a toggle button like in the booths. --- ### Attendify Over Several Years - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 3-5 years · a few times a year - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Attendify helps us reach audiences that typically do not engage with our Society. In the past, many of our shows have been limited to strictly our members even though the event was free to the public. With Attendify, we have a message to share with tech-savvy users who might otherwise ignore us. The app makes it easy to share show details even with people who cannot attend the event locally. By encouraging attendees to share experiences through the app, we spread the show experience around. Our experience from investigation to set-up to implementation has been excellent. The Attendify team has been responsive, knowledgeable and very professional. We will certainly use this tool again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Ease of adding and updating content - Speed of updates being available - Ability to incorporate external content with WebViews - Notifications tool make last-minute changes easy to communicate - Excel uploads from templates make large updates efficient - There are more tools than we needed, so next year's use will be expanded and more engaging #### Cons - Requires the Attendify shell app - more of a problem created by Apple and Android but still a bit of a frustration for us and our users. - Image dimension requirements are hard rules - no option to upload larger image and crop or smaller image to expand. When it says 180x120, you MUST upload an image at those exact dimensions. - Some areas and headers I would like to change (color, background image, etc) are fixed and cannot be modified. ---