--- title: "eesel AI Software Reviews, Demo & Pricing - 2026" description: "Review of eesel AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/515353-eesel/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Conversational AI Platform Software](https://www.softwareadvice.com/live-chat/conversational-ai-comparison-comparison/) / eesel AI Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # eesel AI Review From $299-$799/month Free trial 3 plans Wondering if eesel AI is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview eesel AI 4.0 [(1)](https://www.softwareadvice.com/product/515353-eesel/#reviews) Pricing Starting at $299.00 flat rate per month ### About eesel AI eesel AI is a cloud-based platform that helps small businesses, mid-market teams, e-commerce retailers, and SaaS companies manage customer support and internal knowledge. eesel AI connects to existing tools like help desks, wikis, and documents to build an AI assistant that can answer questions from customers or staff. Core features include multi-source knowledge integration, customizable AI responses, and support ticket automation. Teams can deploy the assistant across live chat, email, and help center channels without writing code. Businesses benefit from reduced repetitive support workload, as the assistant handles common questions automatically and escalates complex issues to human agents. Support is available via email and a self-serve knowledge base. Do you work for eesel AI? [Manage this product listing](https://www.g2.com/products/eesel-ai/claim_requests/new?auto=true) Wondering if eesel AI is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. ## eesel AI User Interface ## Popular eesel AI Alternatives Main Product eesel AI 4.0 [(1)](https://www.softwareadvice.com/product/515353-eesel/#reviews) Ratings Breakdown - 5.0Ease of use - Value for money - Customer support - 5.0Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Sobot Nexus](https://www.softwareadvice.com/product/524506-Sobot/) 4.9 [(118)](https://www.softwareadvice.com/product/524506-Sobot/reviews/) Ratings Breakdown - 4.97Ease of use - 4.90Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/) 4.2 [(178)](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.10Value for money - 3.99Customer support - 4.06Functionality Pricing Starting at ₹69.00 per month Get Price Alternative Product [Text](https://www.softwareadvice.com/product/530456-Text/) 4.7 [(32)](https://www.softwareadvice.com/product/530456-Text/reviews/) Ratings Breakdown - 4.75Ease of use - 4.39Value for money - 4.72Customer support - 4.59Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Kustomer](https://www.softwareadvice.com/customer-experience/kustomer-profile/) 4.7 [(80)](https://www.softwareadvice.com/customer-experience/kustomer-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.43Value for money - 4.68Customer support - 4.59Functionality Pricing Starting at $89.00 per month Get Price ## eesel AI Pricing and Plans Starting price: $299.00 per month Free Trial Free Version Team Plan $299.00 flat rate, per month Plan includes: - Train on website, docs, and more - Copilot for helpdesk - Integrate with Slack - Reports - Up to 3 bots - Up to 1,000 interactions / mo Business Plan $799.00 flat rate, per month No plan information available Custom Plan $799.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## eesel AI Features - Popular features found in Conversational AI Platform Chatbot Code-free Development Intent Recognition Live Chat Multi-Language Pre-Configured Bot Speech Recognition - More features of eesel AI Activity Dashboard AI/Machine Learning Alerts/Escalation Automated Responses Autoresponders Chat/Messaging Chat Transcript Communication Management Configurable Workflow Contextual Guidance Customer Database Customer Service Analytics Customizable Branding Drag & Drop Email Management Engagement Tracking Knowledge Base Management Monitoring Multi-Channel Communication Natural Language Processing Performance Metrics Real-Time Analytics Real-Time Data Reporting/Analytics Reporting & Statistics Search/Filter Social Media Integration Third-Party Integrations Visual Analytics ## eesel AI Integrations Freshdesk Integration rated undefined from -1 review Fin Integration rated undefined from -1 review Lot Wizard Pro Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Gorgias Integration rated undefined from -1 review HubSpot Service Hub Integration rated undefined from -1 review See all 7 integrations ## eesel AI User Reviews ## eesel AI customer ratings - Overall rating: 4/5 - Total reviews: 1 ### Rating distribution - 5 stars: 0 reviews (0%) - 4 stars: 1 reviews (100%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Functionality: 5/5 --- Have you used eesel AI and would like to share your experience with others? ### A personal ChatGPT - Overall rating: 4/5 - Reviewer: Veronica T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall positive #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that eesel is different compared to other AI models in a way that the content are exclusively related to the company documentation. I think it’s a nice way to find information without asking to colleagues or wasting time in searching through files. #### Cons If the document is not well written , then eesel would have some trouble giving a correct output (but obviously this will depend on the document loaded and not eesel itself) --- Showing 1 - 1 of 1 Reviews ## Other Top Recommended Conversational AI Platform Software [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) **4.7** (590) Recently recommended **0** times [Podium](https://www.softwareadvice.com/online-payment/podium-profile/) **4.2** (526) Recently recommended **0** times [HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/) **4.8** (195) Recently recommended **0** times [Comm100](https://www.softwareadvice.com/live-chat/comm100-profile/) **4.7** (108) Recently recommended **0** times Stuck Between Options? 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