# Deskhero Software Reviews, Demo & Pricing - 2026 > Review of Deskhero Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/517401-Deskhero --- [Home](https://www.softwareadvice.com/) / [Customer Support Software](https://www.softwareadvice.com/customer-support/) / Deskhero Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Deskhero 2026: Benefits, Features & Pricing Wondering if Deskhero is right for your organization? Our Customer Support Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Deskhero 5.0 [(1)](https://www.softwareadvice.com/product/517401-Deskhero/#reviews) Pricing Starting at $9.95 per month ### About Deskhero Deskhero is a helpdesk software that utilizes artificial intelligence to enhance customer support. It is designed for customer service teams across various industries aiming to provide efficient and personalized support. Deskhero incorporates artificial intelligence to automate repetitive tasks, thereby improving team productivity. It has the ability to generate automatic responses to frequent customer inquiries by examining previous tickets and knowledge base articles. Deskhero consolidates existing knowledge into a single base, enabling agents to perform efficient searches through conversational queries. The software employs artificial intelligence to understand context and provide accurate responses that align with the brand's voice. It features a user-friendly ticketing interface for managing high volumes of inquiries and internal workflows. Additionally, Deskhero allows teams to concentrate on fostering valuable customer relationships, eliminating the need for manual, labor-intensive tasks. Wondering if Deskhero is right for your organization? Our Customer Support Software selection experts can help you in 15 minutes or less. ## Deskhero User Interface ## Popular Deskhero Alternatives Main Product Deskhero 5.0 [(1)](https://www.softwareadvice.com/product/517401-Deskhero/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $9.95 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3444)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Milvus](https://www.softwareadvice.com/it-management/milvus-profile/) 4.8 [(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.66Value for money - 4.66Customer support - 4.66Functionality Pricing Starting at R$35.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price ## Deskhero Pricing and Plans Starting price: $9.95 per month Free Trial Free Version Small $9.95 per user, per month Plan includes: - Tickets - Lists - Knowledge base - Custom fields - Forms - AI Suggested Replies - Convert PDF, Word, PPT etc to knowledge - Web scraped pages (AI knowledge) - Imported emails (AI knowledge) - Uploaded Q&A excels (AI knowledge) Read More Medium $14.95 per user, per month Plan includes: - Tickets - Lists - Knowledge base - Custom fields - Forms - AI Suggested Replies - Convert PDF, Word, PPT etc to knowledge - Web scraped pages (AI knowledge) - Imported emails (AI knowledge) - Uploaded Q&A excels (AI knowledge) Read More Large $29.95 per user, per month Plan includes: - Tickets - Lists - Knowledge base - Custom fields - Forms - AI Suggested Replies - Convert PDF, Word, PPT etc to knowledge - Web scraped pages (AI knowledge) - Imported emails (AI knowledge) - Uploaded Q&A excels (AI knowledge) Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Deskhero Features - Popular features found in Customer Support CRM Email Management Knowledge Base Management Live Chat Service Level Agreement (SLA) Management - More features of Deskhero Access Controls/Permissions Activity Dashboard API Automated Responses Customer Communication Customizable Fields Customizable Forms Data Import/Export Help Desk Management Inbox Management Performance Metrics Prioritization Real-Time Analytics Role-Based Permissions Search/Filter Single Sign On SSL Security Support Ticket Management Ticket Management Website Integration ## Deskhero User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used Deskhero and would like to share your experience with others? GW George W. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Review source Reviewed January 2026 Deskhero was not mature when we started, but now it has everything we needed. 5 We were looking for an AI platform that is easy to setup and doesn't charge per support case resolution. Some scenarios we were used to before were not supported but we managed to find workarounds for most of them so overall we were satisfied. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We particularly enjoyed the easy setup, quick learning curve and the time it saved to our multiple support teams. Cons: There were some hiccups at the beginning but most of them were promptly addressed by Deskhero developers. Reasons for choosing Deskhero Price/value/functionality ratio. Easy onboarding. Reasons for switching to Deskhero An outdated build. New one was too expensive. Read More Showing 1 - 1 of 1 Reviews ## Other Top Recommended Customer Support Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **10** times [HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/) **4.8** (195) Recently recommended **7** times [ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) **5.0** (1) Recently recommended **1** times [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) **4.5** (3444) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Deskhero with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice