# CollectXpert Software Reviews, Demo & Pricing - 2026 > Review of CollectXpert Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/518846-CollectXpert --- [Home](https://www.softwareadvice.com/) / [Debt Collection Software](https://www.softwareadvice.com/debt-collection/) / CollectXpert Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # CollectXpert 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview CollectXpert 5.0 [(1)](https://www.softwareadvice.com/product/518846-CollectXpert/#reviews) Pricing Starting at $199.00 per month Top Alternatives ### About CollectXpert CollectXpert is a debt collection management software designed to automate and simplify the debt recovery process for businesses. It is used across industries such as telecommunications, finance, utilities, and manufacturing to enhance collections strategies and improve operational efficiency. The software includes automation features that enable the creation of customized collection workflows based on customer behavior. A user-friendly dashboard provides insights into collection performance and recovery operations. The customer 360 analysis feature offers a detailed view of customer payment patterns, supporting data-driven decisions and personalized interactions. Customer segmentation tools categorize accounts based on real-time payment behaviors and preferences. Multi-channel communication options, such as SMS, email, and letters, allow businesses to engage with customers through various methods. The platform is designed to work with existing billing systems and provides tools for collaboration with external collection agencies when necessary. These features aim to optimize the debt recovery process while maintaining positive customer relationships. ## CollectXpert User Interface ## Popular CollectXpert Alternatives Main Product CollectXpert 5.0 [(1)](https://www.softwareadvice.com/product/518846-CollectXpert/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $199.00 per month Alternative Product [Collect!](https://www.softwareadvice.com/debt-collection/collect-profile/) 4.7 [(70)](https://www.softwareadvice.com/debt-collection/collect-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.78Value for money - 4.79Customer support - 4.62Functionality Pricing Starting at $149.00 per month Alternative Product [HES LoanBox](https://www.softwareadvice.com/debt-collection/hes-loanbox-profile/) 4.9 [(35)](https://www.softwareadvice.com/debt-collection/hes-loanbox-profile/#reviews) Ratings Breakdown - 4.91Ease of use - 4.88Value for money - 4.97Customer support - 4.91Functionality Pricing Starting at $75000.00 per year Alternative Product [Dash](https://www.softwareadvice.com/accounting/dash-billing-profile/) 4.9 [(12)](https://www.softwareadvice.com/accounting/dash-billing-profile/#reviews) Ratings Breakdown - 4.92Ease of use - 4.82Value for money - 4.83Customer support - 4.75Functionality Pricing Starting at $100.00 per month Alternative Product [Case Master Pro](https://www.softwareadvice.com/legal/case-master-pro-profile/) 5.0 [(19)](https://www.softwareadvice.com/legal/case-master-pro-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 5.0Value for money - 5.0Customer support - 4.95Functionality Pricing Starting at $50.00 per month Alternative Product [Spider Impact](https://www.softwareadvice.com/product/48973-SpiderImpact/) 4.6 [(27)](https://www.softwareadvice.com/product/48973-SpiderImpact/reviews/) Ratings Breakdown - 4.56Ease of use - 4.57Value for money - 4.81Customer support - 4.36Functionality Pricing Available upon request ## CollectXpert Pricing and Plans Starting price: $199.00 per month Free Trial Free Version Starter $199.00 flat rate, per month Plan includes: - 12,000 Collection Activities Per Year Professional Pricing available upon request Plan includes: - 36,000 Collection Activities Per Year - 10 Support Hours Business Pricing available upon request Plan includes: - 120,000 Collection Activities Per Year - 25 support hours Enterprise Pricing available upon request Plan includes: - 100,000+ Collection Activities Per Year ## CollectXpert Features - Popular features found in Debt Collection Automated Notices Client Management Compliance Management Contact Management Credit Reporting Electronic Payments In-House Collections Multiple User Accounts Real-Time Reporting Transaction Management Workflow Management - More features of CollectXpert Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Auto-Dialer Automated Scheduling Borrower Management Business Process Automation Callback Scheduling Call Recording Collection Agencies Commission Management Credit Card Processing Customizable Reports Customizable Templates Data Import/Export Email Templates Historical Reporting Invoice Management Monitoring Multi-Channel Communication Multi-Currency Multiple Payment Options Partial Payments Payment Collection Payment Plans Real-Time Analytics Real-Time Updates Reminders Reporting & Statistics Risk Assessment Search/Filter Self Service Portal Template Management Third-Party Integrations User Management ## CollectXpert Integrations Salesforce Service Cloud Integration rated undefined from -1 review MYOB Business Integration rated undefined from -1 review SMS-Magic Integration rated undefined from -1 review Salesforce Marketing Cloud Integration rated undefined from -1 review Zuora Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review See all 15 integrations ## CollectXpert User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used CollectXpert and would like to share your experience with others? Whitney G. Verified reviewer Security and Investigations 51-200 employees Used daily for more than 2 years Review source Reviewed April 2026 Great Collection Automated that Seamlessly Integrates with Salesforce 5 Working with this team has been a fantastic experience. They successfully automated our AR collections process and seamlessly integrated it into our Salesforce environment, which has made a noticeable impact on our day-to-day operations. Not only do we love the product, but their team has also been outstanding to work with—consistently communicative, proactive with check-ins, and always keeping us informed about new features and upgrades. Since implementing their solution, we’ve seen a meaningful improvement in our cash flow and overall efficiency. I would absolutely recommend them to any organization looking to modernize and streamline their collections process. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I loved how easy the team made the integration work in my existing Salesforce environment. I showed them how I was already using the system and they adapted their product to my needs. Cons: In our initial launch 2 years ago, I thought the notification being limited to 1 contact was a big deal. We accepted this limitation during launch but the team took this feedback and enhanced the product within our first year to allow multiple contacts to be notified which was great! Reasons for switching to CollectXpert I needed a product that integrated into our Salesforce environment so more employees could have instant access to the state of collections with our customers. Read More Showing 1 - 1 of 1 Reviews ## See what companies are saying about Software Advice