--- title: "SubBase Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SubBase. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SubBase is a good fit for you!" source_url: "https://www.softwareadvice.com/product/518907-SubBase/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Expense Report Software](https://www.softwareadvice.com/accounting/expense-management-comparison/) / [SubBase](https://www.softwareadvice.com/product/518907-SubBase/) / SubBase Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/518907-SubBase/) Reviews # SubBase User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 11 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 5/5 - Value for money: 4.9/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 9 reviews (82%) - 4 stars: 2 reviews (18%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## SubBase customer reviews Showing reviews 1-11 of 11 (page 1). ### NexGen's Review - Overall rating: 5/5 - Reviewer: Matt K. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been great. SubBase customizes the platform to suit NexGen's specific needs or workflows and how we manage our orders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their team's responsiveness and overall customer support are by far the best of any software platform I've used. #### Cons There isn't anything I don't like about SubBase. They continue to release new features and improve the platform every month but as with most customers, we always want everything now! #### Reasons for choosing SubBase SubBase had a lower monthly cost, large existing materials database, and willing to be flexible with us on going month to month until we decided. --- ### SubBase Simplicity - Overall rating: 4/5 - Reviewer: Omar U. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered I've had a great experience with subbase using the system daily. Extremely simple to use compared to other procurement software. Customer service team is available to answer questions and provide assistance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity and customer support is at the top of the list; SubBase makes material procurement easy, allows you to track orders, manage material, and keeps all record in one place. #### Cons Better mobile access and electrical material catalog will be beneficial for our material requesters. #### Reasons for switching to SubBase Difficulty in set up, little no none customer support --- ### Survey Visualscape - Overall rating: 4/5 - Reviewer: Anna K P. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience, good customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The reconciliation between PO and invoice and the integration with QB #### Cons 1.- Subbase does not have the option to create a PO to one vendor with multiple jobs. 2.- Subbase does not have the ability to have in one place the material for the project and track how many items are pending to buy, etc 3.- After month in closed in QB, Subbase does not sync any invoice if the month is closed. Should have the availability to sync in the current month open --- ### Thumbs up for Subbase! - Overall rating: 5/5 - Reviewer: Kevin B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been great. Both office staff and plumbers have found this product to be an asset to our organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and the transparency for both the office and field staff. This improved the communication within our company. It also eliminated a lot of phone calls between our staff trying to see if material was received and where it was located. #### Cons Like with any new software there is a learning curve. However, their staff is spot on and always willing to help when and where necessary. #### Reasons for switching to SubBase We needed a more user-friendly platform ...... --- ### Everything in one place. - Overall rating: 5/5 - Reviewer: Valentina M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellente customer service, we are treated with priority all the time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that we were able to combine multiple procedures in one place. #### Cons So far we have been able to get everything that we've asked for, so no complains #### Reasons for switching to SubBase To have a better communication between the field members and the office. --- ### Efficient and Reliable Purchasing Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with SubBase has been very positive. It improves coordination with suppliers, speeds up approvals, and provides clear control over costs and deliveries. It’s a valuable tool for managing purchasing in construction projects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate how SubBase streamlines the entire purchasing process. It keeps quotes, POs, delivery times, and supplier communication well-organized in one place, making everything faster and more efficient. #### Cons There’s a small learning curve at the beginning, but it quickly becomes easy to use. The technical support team is excellent and very helpful. #### Vendor response Thank you for taking the time to provide a thoughtful review of SubBase! Replied November 2025 --- ### Hands-On Experts, Fast ROI - Overall rating: 5/5 - Reviewer: Robert T. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered We presented SubBase with a unique challenge that didn’t fit neatly into their existing product. They treated it as an opportunity, collaborating closely to design and implement a solution. In the very first month of testing their invoice price checking/verification module, we secured a $24,000 vendor credit for overcharges—clear, measurable ROI and a strong validation of their approach. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Direct access to principals and true subject-matter experts. Their personal passion and hands-on involvement meant we weren’t dealing with a low-level intermediary—we were working with decision makers who could move quickly. #### Cons No meaningful negatives. Our use case initially fell outside their standard product model, but the team embraced it and adapted rapidly. #### Vendor response Thank you for the thoughtful review. These are the types of use cases we love sharing with everyone! Replied October 2025 --- ### Go Subbase! - Overall rating: 5/5 - Reviewer: Ivan V. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great program. Great team. Very accommodating. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly and great customer service #### Cons Does not track estimated versus actual purchased quantities --- ### Plumbing Contractor Feedback - Overall rating: 5/5 - Reviewer: Marcus S. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've had a very good experience to date with SubBase. They are quick to implement new features and constantly asking for feedback to improve their product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user experience. SubBase is intuitive and easy to navigate. #### Cons We haven't been able to integrate our inventory into SubBase yet but it is on their roadmap so I'm hopeful that it will be released soon. --- ### Subbase review - Overall rating: 5/5 - Reviewer: Harold R. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience. Starting to work with newer features #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tracking of orders and keeping track of whats been placed. #### Cons Some venders done respond in timely fashion --- ### Jobsite Optimization through Subbase - Overall rating: 5/5 - Reviewer: Jeffrey H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered We looked into countless different products and Subbase exceeded our expectations while streamlining our work flow from the office to the jobsite. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly - very great customer service and phenomenal product. #### Cons Had to put elbow grease into our superintendents who are used to only making phone calls in the field. --- SubBase Reviews, Pros and Cons - 2026 Software Advice