# Naofix Software Reviews, Demo & Pricing - 2026 > Review of Naofix Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/519402-Naofix --- [Home](https://www.softwareadvice.com/) / [Help Desk Software](https://www.softwareadvice.com/help-desk/) / Naofix Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Naofix 2026: Benefits, Features & Pricing Wondering if Naofix is right for your organization? Our Help Desk Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Naofix 5.0 [(1)](https://www.softwareadvice.com/product/519402-Naofix/#reviews) Pricing Starting at €14.00 per month ### About Naofix Naofix is a helpdesk software which is intended to simplify IT incidents, technical support, and assistance both for technicians and users. The Helpdesk module provides robust communication, issue qualification, and performance tracking features. Through the Messaging feature, users can send, reply to, and forward emails, individually manage personal and team inboxes, and organize emails based on a structured folder system. The Tickets feature allows quick issue qualification by attaching files with equipment, location, and priority information, and the option to assign it to a technician, team, or service provider. Delay Indicators are utilized for tracking the response and resolution times, in order to ensure adherence to service-level agreements and to help teams prioritize tasks according to urgency. Due to the composition of the Equipment Catalog which is part of Naofix's Helpdesk module, it can also save organizations the time and effort of creating comprehensive equipment inventories from scratch. Users have the ability to select and customize a pre-built, industry-specific catalog that is updated automatically to include the latest technical details. More efficient suppor... t is provided by an AI-driven chatbot chatting, analyzing incoming queries, converting them into tickets, automatically categorizing issues, and assigning them to the right teams. These capabilities are also complemented by the Rules Engine, which is designed to send notifications and smoothen the support process, meaning that your organization can be both responsive and proactive in its support operations. Wondering if Naofix is right for your organization? Our Help Desk Software selection experts can help you in 15 minutes or less. ## Naofix User Interface ## Popular Naofix Alternatives Main Product Naofix 5.0 [(1)](https://www.softwareadvice.com/product/519402-Naofix/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at €14.00 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15404)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [GitHub](https://www.softwareadvice.com/project-management/github-profile/) 4.8 [(6184)](https://www.softwareadvice.com/project-management/github-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.63Value for money - 4.34Customer support - 4.66Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) 4.5 [(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.31Value for money - 4.29Customer support - 4.46Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Milvus](https://www.softwareadvice.com/it-management/milvus-profile/) 4.8 [(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.66Value for money - 4.66Customer support - 4.66Functionality Pricing Starting at R$35.00 per month Get Price ## Naofix Pricing and Plans Starting price: €14.00 per month Free Trial Free Version Per user €14.00 per user, per month Plan includes: - Messagerie - Helpdesk - Support - Formation 1 to 10 users €99.00 flat rate, per month Plan includes: - Helpdesk - Messagerie - Support - Formation 11 to 25 €188.00 flat rate, per month Plan includes: - Helpdesk - Messagerie - Formation - Support 26 to 50 €357.00 flat rate, per month Plan includes: - Helpdesk - Formation - Support - Messagerie Unlimited seats €999.00 flat rate, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Naofix Features - Popular features found in Help Desk Access Controls/Permissions Activity Dashboard Alerts/Escalation Automated Routing Collaboration Tools Macros/Templated Responses Multi-Channel Communication Real-Time Notifications Reporting/Analytics Self Service Portal Service Level Agreement (SLA) Management Workflow Management - More features of Naofix Activity Tracking Alerts/Notifications API Archiving & Retention Assignment Management Autoresponders Blended Learning Canned Responses Certification & Licensing Chatbot Chat/Messaging Commenting/Notes Configurable Workflow Contact Management Corporate/Business Course Management Customer Database Customer Segmentation Customizable Branding Customizable Fields Customizable Forms Customizable Templates Dashboard Data Import/Export Drag & Drop Email Distribution Email Management Email Templates Email Tracking Help Desk Management Inbox Management Issue Management Issue Scheduling Issue Tracking Knowledge Base Management Mobile App Modeling & Simulation Multiple User Accounts Performance Metrics Personalization Prioritization Real-Time Chat Real-Time Reporting Real-Time Updates Recurring Issues Reminders Reporting & Statistics Response Management Role-Based Permissions Routing Rules-Based Workflow Search/Filter Secure Data Storage Shared Inboxes Signature Management Single Sign On Skills Assessment Skills Tracking Spam Blocker SSL Security Support Ticket Management Support Ticket Tracking Surveys & Feedback Synchronous Learning Tagging Task Management Task Progress Tracking Tests/Assessments Third-Party Integrations Ticket Management Training Administration Training Companies Virtual Classroom Whitelisting/Blacklisting Widgets Workflow Automation ## Naofix Integrations Pennylane Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Make Integration rated undefined from -1 review Linux Mint Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review See all 22 integrations ## Naofix User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used Naofix and would like to share your experience with others? DL Daphné L. Verified reviewer Computer Software 11-50 employees Used daily for less than 2 years Review source Reviewed December 2024 Une solution très intuitive et ultra-personnalisable 5 Naofix a très fortement améliorer la gestion de notre organisation. Elle simplifie aujourd'hui le travail de l'ensemble des collaborateurs sur le site. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: J'apprécie Naofix pour son ergonomie et sa simplicité d'utilisation, sa flexibilité pour s'adapter à nos process internes ainsi que la richesse des catalogues des équipements mis à notre disposition. Cons: La solution ne permet pas encore de chronométrer les interventions. 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