# Digital Clienteling Software Reviews, Demo & Pricing - 2026 > Review of Digital Clienteling Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/520208-Digital-Clienteling --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / Digital Clienteling Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Digital Clienteling 2026: Benefits, Features & Pricing Wondering if Digital Clienteling is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Digital Clienteling 5.0 [(5)](https://www.softwareadvice.com/product/520208-Digital-Clienteling/#reviews) Pricing Starting at $110.00 per month ### About Digital Clienteling Digital Clienteling, offered by Immerss, is a software solution designed for brands seeking to enhance their online shopping experience. This software primarily serves ecommerce companies, aiming to personalize the shopping journey for customers. This one-to-one digital clienteling solution offers features such as live co-shopping, in-app messaging, virtual appointments, dynamic chat and video, branded apps, and customized web widgets. These features are designed to help brands guide customers through their shopping experience and foster relationships. Digital Clienteling provides key metrics to help brands understand their return on investment. Immerss also offers a dedicated sales and support teams to assist with implementation and optimization Wondering if Digital Clienteling is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## Digital Clienteling User Interface ## Popular Digital Clienteling Alternatives Main Product Digital Clienteling 5.0 [(5)](https://www.softwareadvice.com/product/520208-Digital-Clienteling/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $110.00 per month Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16378)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24121)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price ## Digital Clienteling Pricing and Plans Starting price: $110.00 per month Free Trial Free Version Immerss Comprehensive Clienteling $110.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Digital Clienteling Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of Digital Clienteling Activity Dashboard API Collaboration Tools Contact Management Customizable Branding Geotargeting Proactive Chat Real-Time Analytics Real-time Consumer-facing Chat Real-Time Monitoring Reporting/Analytics Screen Sharing Search/Filter Single Sign On ## Digital Clienteling Integrations Shopify Plus Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review ## Digital Clienteling User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used Digital Clienteling and would like to share your experience with others? rw robin w. Verified reviewer Retail 51-200 employees Used daily for more than 2 years Reviewed October 2024 Immerss Vitual Software Review 5 Overall my experience with very good. It helps us to elevate the online shopping experience and add more sales revenue. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Immerss system is very user friendly and also feels personal to our clients. The reporting is easy to read, and the contact system is also efficient and easy to use. Customer really like the live video and direct call feature. Cons: Sometimes it can be more challenging to connect on a personal level with clients in the digital world, but the Immerss system makes it easier with features like the live video or direct call option. Read More GR Gunar R. Verified reviewer Consumer Goods 11-50 employees Used daily for less than 12 months Review source Reviewed May 2024 NG Nutra Immerss 5 Overall, it is a great experience for us and the consumer! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Everything is great, except for the text messages not giving the sales rep a sale Cons: Text messaging not giving the sales rep the sale Reasons for switching to Digital Clienteling Immerss was brought to our attention and we really liked its functions Vendor Response Thanks for the review Gunar! I'm glad you and the team at NG Nutra are enjoying the tool and seeing the benefits of the platform. Replied May 2024 Read More MS Madeleine S. Verified reviewer Apparel & Fashion 2-10 employees Used daily for less than 6 months Review source Reviewed October 2024 Elevate Customer Relationships with Immerss.Live: A Game-Changer for Clienteling 5 Clienteling with Immerss has truly catapulted my business to new heights. By fostering deeper connections with my customers, I’ve transformed casual shoppers into loyal advocates. The platform’s intuitive tools allow me to personalize interactions, track preferences, and provide tailored recommendations in real-time. This level of engagement not only enhances the customer experience but also drives repeat sales and boosts overall revenue. Immerss has empowered me to create meaningful relationships that resonate with my brand, leading to significant growth and a thriving community around my business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I’m thrilled with Immerss.Live as a clienteling solution! The platform has transformed the way I connect with my customers, making interactions more personal and engaging. Its user-friendly interface allows me to effortlessly manage client relationships, track preferences, and tailor experiences to each individual. The ability to offer live shopping sessions and virtual consults enhances my service, creating memorable shopping experiences that keep customers coming back. Overall, Immerss.Live is a game-changer for building loyalty and driving sales—highly recommended! Cons: I really don't have any complaints. It's a really well built out solution for my fashion business, and I'm making north of 5x ROI on my investment. Read More GG Grant G. Verified reviewer Retail 501-1000 employees Used daily for less than 2 years Reviewed October 2024 Assistant store manger 5 Positive it is extremely easy to use and has been helpful for us Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy of use and being able to reach a wider range of people Cons: Not being able to try products on is a hard to over come some times Read More sf sam f. Verified reviewer Retail 51-200 employees Used daily for less than 2 years Reviewed October 2024 Sales Associate 5 Overall, it's been a game changer for customer engagement as well for us as a company. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: what I liked the most was being able to provide the customers with a truly personalized experience. Cons: Not being able to reach customers and create a more personalized relationship. Read More Showing 1 - 5 of 5 Reviews ## Digital Clienteling Popular Comparisons [WhatsApp vs Digital Clienteling](https://www.softwareadvice.com/compare/285733-whatsapp/vs/520208-Digital-Clienteling/) ## Other Top Recommended Live Chat Software [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24121) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16378) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4464) Recently recommended **0** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Digital Clienteling with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice