--- title: "Klearcom Software Reviews, Demo & Pricing - 2026" description: "Review of Klearcom Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/520443-Klearcom/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [IVR Software](https://www.softwareadvice.com/call-center/ivr-system-comparison/) / Klearcom Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/520443-Klearcom/reviews/) # Klearcom Review From $0.01/year Free trial 1 plan Wondering if Klearcom is right for your organization? Our IVR Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Klearcom 4.8 [(11)](https://www.softwareadvice.com/product/520443-Klearcom/reviews/) Pricing Starting at $0.01 per feature per year ### About Klearcom Domestic IVR Testing In Over 100+ Countries. Experience real-time toll and toll-free number testing with Klearcom’s single-test SaaS platform, featuring fixed line/GSM, no installation, and 24/7 triage. Klearcom has developed an AI-driven SaaS platform that ensures multinational contact centers are the first to know about issues with their domestic speech-based IVRs, pinpointing root causes in real time and preventing customer outages in over 96 countries. Our platform leverages AI to quickly detect and resolve problems by analyzing the full customer call path, benchmarking performance, and alerting on every issue. Utilizing machine learning, automatic speech recognition, and audio fingerprinting, we offer a comprehensive view of the call journey from customer to agent with a single test, which is highly appealing to our enterprise clients. We enable our customers to benchmark local performance across more than 96 countries, uncovering blind spots in domestic IVR performance and enhancing the global customer experience one conversation at a time. Key advantages of our platform include measuring audio quality at each call stage, conducting IVR/speech bot testing in 96 countries,... and performing speech intent testing in 40+ languages. For instance, when a user says a drug name on a Pfizer IVR in Japanese, our platform ensures the speechbot understands the intent and correctly transfers the call. The most significant advantage of our platform is that it requires zero integration with customer systems—simply provide the number, and Klearcom takes care of the rest. Wondering if Klearcom is right for your organization? Our IVR Software selection experts can help you in 15 minutes or less. ## Klearcom User Interface ## Popular Klearcom Alternatives Main Product Klearcom 4.8 [(11)](https://www.softwareadvice.com/product/520443-Klearcom/reviews/) Ratings Breakdown - 4.64Ease of use - 4.80Value for money - 5.0Customer support - 4.45Functionality Pricing Starting at $0.01 per year Get Price Alternative Product [BrowserStack](https://www.softwareadvice.com/automation-testing/browserstack-profile/) 4.6 [(775)](https://www.softwareadvice.com/automation-testing/browserstack-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.19Value for money - 4.37Customer support - 4.52Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [TestMu AI](https://www.softwareadvice.com/bug-tracking/lambdatest-profile/) 4.6 [(547)](https://www.softwareadvice.com/bug-tracking/lambdatest-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.44Value for money - 4.53Customer support - 4.58Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [ACCELQ](https://www.softwareadvice.com/automation-testing/accelq-profile/) 4.9 [(144)](https://www.softwareadvice.com/automation-testing/accelq-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.91Value for money - 4.89Customer support - 4.86Functionality Pricing Available upon request Get Price Alternative Product [Katalon Studio](https://www.softwareadvice.com/automation-testing/katalon-studio-profile/) 4.4 [(706)](https://www.softwareadvice.com/automation-testing/katalon-studio-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.45Value for money - 4.02Customer support - 4.34Functionality Pricing Starting at $135.00 per month Get Price Alternative Product [Mailinator](https://www.softwareadvice.com/automation-testing/mailinator-profile/) 4.7 [(148)](https://www.softwareadvice.com/automation-testing/mailinator-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.64Value for money - 4.46Customer support - 4.55Functionality Pricing Starting at $79.00 per month Get Price ## Klearcom Pricing and Plans Starting price: $0.01 per year Free Trial Free Version Klearcom Pricing $0.01 per feature, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Klearcom Features - Popular features found in IVR Auto-Dialer Automatic Call Distribution Call Disposition Caller ID Call Monitoring Call Recording Multi-Channel Communication Reporting & Statistics Voice Mail - More features of Klearcom Activity Dashboard Activity Tracking Alerts/Notifications API Assessment Management Audio Capture Automatic Transcription Benchmarking Callback Scheduling Call Center Management Call List Management Call Logging Call Reporting Call Routing Call Scripting Call Tracking Call Transfer Campaign Management Chat/Messaging Computer Telephony Integration Contact Database Contact Management CRM Customer Experience Management Customer History Customizable Reports Employee Coaching Tools Feedback Management Hierarchical View Interaction Tracking IVR Live Chat Load Scenarios Monitoring Move & Copy Multi-Channel Data Collection Multi-Channel Management Multi-Language Multiple Scripts Parameterized Testing Performance Testing Phone Key Input Predictive Dialer Pre-recorded Messages Quality Assurance Quality Management Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reporting/Analytics Requirements-Based Testing SMS Messaging Software Testing Management Survey/Poll Management Surveys & Feedback Testing Scripts Test Script Reviews Text to Speech Third-Party Integrations Voice Customization Workflow Management ## Klearcom Integrations PagerDuty Integration rated undefined from -1 review ServiceNow Problem Management Integration rated undefined from -1 review Jira Align Integration rated undefined from -1 review HubSpot Content Hub Integration rated undefined from -1 review Zoho CRM Plus Integration rated undefined from -1 review ## Klearcom User Reviews Overall Rating 4.8 Ratings Breakdown 5 82% 4 18% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.8 Customer support 5.0 Functionality 4.5 MT Margot T. Verified reviewer Information Technology and Services 1001-5000 employees Used weekly for less than 2 years Reviewed April 2025 Excellent Partner 5 Overall, my experience with Klearcom has been very positive. The platform has significantly improved our ability to manage and test our phone lines and IVR systems. The automation and validation features have ensured that we maintain high-quality service for our end customers. Klearcom has also been a valuable partner in documenting our current systems, which has been essential for our transition to new technologies. The ongoing benefits and improvements in efficiency and reliability have made Klearcom an excellent choice for our needs. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I liked most about Klearcom is its powerful automation capabilities. The ability to test phone lines regularly and automatically has been a game-changer for us. Klearcom's tools have also been instrumental in catching issues with our system during off hours, which helps us avoid any impact on business operations. Additionally, the auto discovery feature has saved us a significant amount of time by accurately documenting our "as is" state, which is crucial for our transition to a new system. Cons: There isn't anything I liked the least about Klearcom. The team has been incredibly responsive and supportive throughout our implementation process. Whenever we encountered any issues or had questions, they were quick to provide assistance and solutions, ensuring that our transition was as smooth as possible. Their dedication to customer service has been outstanding and has made a significant positive impact on our experience. Reasons for choosing Klearcom We chose Klearcom over alternative products due to its comprehensive automation and testing capabilities, which allow us to regularly and automatically test phone lines and catch issues during off hours, ensuring uninterrupted business operations. The auto discovery tool has been invaluable in accurately documenting our "as is" state, saving us significant time and effort during our transition to a new system. Additionally, the Klearcom team has been incredibly responsive and supportive, providing quick assistance and solutions whenever needed. Klearcom's ability to meet client requirements, support scalability for future growth, and enhance our overall efficiency and reliability made it the ideal choice for our needs. Read More AG Anthony G. Verified reviewer Pharmaceuticals 10000+ employees Used daily for less than 6 months Reviewed October 2024 Gold Star Klearcom 4 Overall, Klearcom was a wise choice for Boehringer. I look forward to a long working partnership with the team and growing in functionality. The ease of interaction is priceless! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Klearcom's team was very easy to work with and very accommodating. \[sensitive content hidden\] and team went above and beyond to assist Boerhinger in getting onboarded and understanding the process and best uses. Cons: Klearcom's reporting is less than we'd like but they have made adjustments and accommodations for us while working the applications to meet our expectations and needs. Reasons for switching to Klearcom Cyara was a pricey solution but Klearcom was able to meet our basic requirements at half the price with more functionality that, while using Cyara, we had to create additional outside processes for. Read More JS Jeremy S. Verified reviewer Information Technology and Services 10000+ employees Used daily for less than 12 months Reviewed August 2024 Klearcom provides a strong automated solution for the manual task of test calls 4 Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Klearcom automated a manual task of tests calls while also being able to provide additional metrics & insights to caller experience Cons: Dashboards aren't intuitive unless you're a expert on the system Read More JA Jack A. Verified reviewer Telecommunications 10000+ employees Used daily for less than 12 months Reviewed August 2024 Remote Testing with a Global Reach 5 Very positive. The klearcom product has allowed my team and the NOC to significantly shorten the debug and problem isolation timeframe by not being reliant on the customer to make or confirm test calls. It has also significantly shortened the IVR development and verification timeframes. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Easy to use product and a team that is very willing to listen to and incorporate suggestions/enhancements to the product. Has capabilities useful to NOC, provisioning, and engineering teams. Cons: A little difficult to navigate initially due to all the acronyms. But I quickly adapted Reasons for choosing Klearcom not feasible and more expensive when added up Reasons for switching to Klearcom Price and they were very difficult to work with and not responsive to our needs. Read More DD Dries D. Verified reviewer Telecommunications 1001-5000 employees Used daily for less than 12 months Reviewed August 2024 BICS Review Dries Deley 5 only positive so far, from onboarding towards the current operational day to day support Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Personal follow-up , during the onboarding but also afterwards when the product is fully live. Open discussion and clear communication Cons: coverage, as we would like to have all countries available ;) but this is work in progress, Klearcom expanding their reach Reasons for switching to Klearcom Coverage and support. BICS is growing his international footprint in Cloud and we needed a partner to grow with us Read More BI Balu Nivrutti I. Verified reviewer Computer Networking 10000+ employees Used daily for less than 12 months Reviewed September 2024 Working great and Made us more proactive 5 So far very good. Easy provisioning, testing tool and Alert management works well. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy provisioning, testing tool and Alert management Cons: Information in the alert, it will more descriptive will be helpful. Reasons for switching to Klearcom Better monitring, support and ease of use. Read More MG Manuel G. Verified reviewer Retail 10000+ employees Used daily for less than 12 months Reviewed September 2024 My Klearcom Experience 5 The team has been very attentive and have spent a great deal of time ensuring I understand how to make the most out of the platform. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Softphone feature, being able to call from nearly every country is priceless. Cons: One China carrier no longer allows live testing, a minor inconvenience and it works for other carriers. Read More MB Michael B. Verified reviewer Retail 5001-10000 employees Used weekly for less than 2 years Reviewed September 2024 REZI Monitoring 5 through several acquisitions, we monitor connectivity on legacy service providers. then after we port #s to our service provider. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: the monitoring of our environment. ensures uptime. reports failed connectivity Cons: none that i can think of.. Read More SW Shawn W. Verified reviewer Wholesale 10000+ employees Used daily for less than 2 years Reviewed September 2024 Great company 5 Great custumer service... willing to add their advise Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: There flexiblity in monitoring only what you need. Cons: The only thing I regret is not having more voice applications for them to monitor Read More RP Rogelio P. Verified reviewer Telecommunications 201-500 employees Used weekly for less than 12 months Reviewed September 2024 Effortless testing with Klearcom 5 My overall experience with Klearcom has been highly positive. It has reliably supported our communication needs, offering robust features that are easy to use and integrate into our daily operations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The best aspect of using Klearcom has been its user-friendly interface, which made navigating through the features a seamless experience. The clarity in voice and video calls significantly enhanced our team's communication efficiency, making every interaction smooth and productive. Cons: Nothing so far, everything works as expected. 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