--- title: "Watchers Software Reviews, Demo & Pricing - 2026" description: "Review of Watchers Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/520995-Watchers/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / Watchers Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Watchers Review Custom quote Free version Free trial 1 plan Wondering if Watchers is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Watchers 5.0 [(3)](https://www.softwareadvice.com/product/520995-Watchers/#reviews) Pricing Pricing available upon request ### About Watchers Watchers is a cloud-based live chat platform that helps businesses add public and private chats on websites or apps, enabling users to engage with each other and the platform's content. The solution offers various features including text communication, editorial public rooms, advanced moderation tools, user-generated rooms for synchronized content viewing, voice communication and copy-betting/copy-trading capabilities. Additionally, Watchers also provides leaderboards, engagement widgets, and an AI chatbot. Additionally, the solution supports mobile apps, desktop and second-screen solutions, allowing users to watch content and interact seamlessly. Do you work for Watchers? [Manage this product listing](https://www.g2.com/products/watchers/claim_requests/new?auto=true) Wondering if Watchers is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## Watchers User Interface ## Popular Watchers Alternatives Main Product Watchers 5.0 [(3)](https://www.softwareadvice.com/product/520995-Watchers/#reviews) Ratings Breakdown - 5.0Ease of use - 4.50Value for money - 5.0Customer support - 4.33Functionality Pricing Available upon request Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1008)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.17Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Arena](https://www.softwareadvice.com/customer-experience/arena-live-chat-profile/) 4.5 [(22)](https://www.softwareadvice.com/customer-experience/arena-live-chat-profile/#reviews) Ratings Breakdown - 4.68Ease of use - 4.29Value for money - 4.63Customer support - 4.32Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24236)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4114)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Webex Suite](https://www.softwareadvice.com/voip/webex-profile/) 4.4 [(8405)](https://www.softwareadvice.com/voip/webex-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.20Value for money - 4.24Customer support - 4.29Functionality Pricing Starting at $14.50 per month Get Price ## Watchers Pricing and Plans Watchers has one plan. Watchers Price Plan (Usage Based) is custom-priced. Free versionFree trial Watchers Price Plan (Usage Based) Contact Vendor for Pricing We have no set-up fee, a free trial (1 month), so you can try the solution on your audience, and then we have a monthly fee, which consists of a tariff plan for the basic functionality and add-ons, if you would like to use those. The tariff plan varies on a factual social MAU (a unique number of users who use the Watchers functionality) month by month. Tariff plan covers all the text communications functionality, moderation set-up, engagement widgets, technical and growth support. Add-ons are related to features that are being used from time to time (like audio-  video-streaming), or require additional data flow, like copy-widgets, API-integration with your CRM, or some custom queries.… Watchers Price Plan (Usage Based) plan includes: - Public Rooms Building - Text Functionality - Moderation Facilities - Engagement widgets - Analytics - Technical Support - Growth Support - Last Message Add-On - Copy-Widget Add-On - API for personal marketing offers Add-On - Semantic Analysis Add-On - Private Rooms Add-On - Voice Streams Add-On - Auto-Translation Add-On - Data Exports Add-On - Emojis - Stickers - Animated emojis - Polls - Feedback forms - Reply - User counter - Message reactions - Reaction counter - Unread messages counter - Reports - Pinned messages - Admin messages - Badges - Top lists - Editing messages - Customisation - Custom avatars - Linking with the main platform's profiles Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Watchers pricing compare to alternatives? Explore how Watchers's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Watchers5.0[(3)](https://www.softwareadvice.com/product/520995-Watchers/reviews/) | Free | Available | Available | 4.5 | | [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)4.2[(1,008)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) | $69.00 /mo | Available | Available | 4.2 | | [Arena](https://www.softwareadvice.com/customer-experience/arena-live-chat-profile/)4.5[(22)](https://www.softwareadvice.com/customer-experience/arena-live-chat-profile/reviews/) | $49.00 /mo | Available | Available | 4.3 | | [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,236)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) | $8.75 /user/mo | Available | Available | 4.5 | | [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)4.4[(4,114)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) | $55.00 /user/mo | Available | Not available | 4.2 | Watchers5.0[(3)](https://www.softwareadvice.com/product/520995-Watchers/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.5 - [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)4.2[(1,008)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) * * * Starting price $69.00 /mo Free trial Available Free version Available Value For Money 4.2 - [Arena](https://www.softwareadvice.com/customer-experience/arena-live-chat-profile/)4.5[(22)](https://www.softwareadvice.com/customer-experience/arena-live-chat-profile/reviews/) * * * Starting price $49.00 /mo Free trial Available Free version Available Value For Money 4.3 - [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,236)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) * * * Starting price $8.75 /user/mo Free trial Available Free version Available Value For Money 4.5 - [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)4.4[(4,114)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) * * * Starting price $55.00 /user/mo Free trial Available Free version Not available Value For Money 4.2 ## Watchers Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of Watchers Access Controls/Permissions Activity Dashboard Activity Tracking API Calendar Management Collaboration Tools Commenting/Notes Communication Management Content Management CRM Customizable Branding Customizable Templates Data Import/Export Discussions/Forums Document Storage Engagement Tracking Event Management Feedback Management Filtering Gamification Geotargeting Group Management Interaction Tracking Live Streaming Membership Management @mentions Moderation Multi-Language Personalization Proactive Chat Real-Time Analytics Real-time Consumer-facing Chat Real-Time Monitoring Reporting/Analytics Reporting & Statistics Screen Sharing Single Sign On SSL Security Surveys & Feedback User Management Website Management ## Watchers User Reviews ## Watchers customer ratings - Overall rating: 5/5 - Total reviews: 3 ### Rating distribution - 5 stars: 3 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 4.5/5 - Customer support: 5/5 - Functionality: 4.3/5 --- Have you used Watchers and would like to share your experience with others? ### AdmiralBet Serbia - Overall rating: 5/5 - Reviewer: Milan D. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I'm very happy with the experience so far. Besides the obvious quality of the product, day to day communication is perfect. Keep up the good work #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Professionalism and dedication of the whole team. Even though they charge fixed monthly fee, Watchers team is among most active of all our suppliers, constantly sending performance feedbacks and proposing enhancements even though it does not have direct impact on their revenue. #### Cons Nothing in particular. Have not had a single bad experience or even misunderstanding. --- ### Review from TotoGaming Marketing Team - Overall rating: 5/5 - Reviewer: Viktorya H. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered The experience with Watchers is pretty good, it's easy to negotiate with the team, the platform is made simple and it's intuitive for the user to work with the platform. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the collaboration with the Watchers team, the functionalities the platform has and the constant growth. #### Cons To be honest I can't think of some cons. --- ### Watchers Is Good - Overall rating: 5/5 - Reviewer: Zack P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of integration, good support great people behind the product #### Cons There is none, they turn of new features so anything requested has been quickly added --- Showing 1 - 3 of 3 Reviews ## Other Top Recommended Live Chat Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4114) Recently recommended **1** times [LiveHelpNow](https://www.softwareadvice.com/crm/livehelpnow-crm-profile/) **4.6** (72) Recently recommended **1** times [Velaro](https://www.softwareadvice.com/crm/velaro-profile/) **3.9** (9) Recently recommended **1** times [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24236) Recently recommended **0** times Stuck Between Options? 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