--- title: "TheySaid Software Reviews, Demo & Pricing - 2026" description: "Review of TheySaid Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/522140-Theysaid-AI-Survey/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / TheySaid Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/522140-Theysaid-AI-Survey/reviews/) # TheySaid Review Wondering if TheySaid is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TheySaid 5.0 [(42)](https://www.softwareadvice.com/product/522140-Theysaid-AI-Survey/reviews/) Pricing Pricing available upon request ### About TheySaid TheySaid AI Survey is a cloud-based survey platform that provides micro-surveys and conversational bots to collect real-time insights throughout the customer journey. The software leverages AI technology to recommend relevant questions, engage customers via existing platforms as if they are chatting with you, analyze open-ended responses and automatically trigger workflows based on feedback. Additionally, Theysaid AI Survey allows users to train AI by entering their company website or internal document and generate AI summaries of the survey results. Do you work for TheySaid? [Manage this product listing](https://www.g2.com/products/theysaid-inc-theysaid/claim_requests/new?auto=true) Wondering if TheySaid is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## TheySaid User Interface ## Popular TheySaid Alternatives Main Product TheySaid 5.0 [(41)](https://www.softwareadvice.com/product/522140-Theysaid-AI-Survey/reviews/) Ratings Breakdown - 4.95Ease of use - 4.76Value for money - 4.90Customer support - 4.73Functionality Pricing Available upon request Get Price Alternative Product [UmfrageOnline](https://www.softwareadvice.com/product/449992-Enquetes-Maken/) 4.6 [(1805)](https://www.softwareadvice.com/product/449992-Enquetes-Maken/reviews/) Ratings Breakdown - 4.63Ease of use - 3.85Value for money - 4.21Customer support - 4.53Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) 4.7 [(11619)](https://www.softwareadvice.com/forms-automation/google-forms-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.77Value for money - 4.37Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10525)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.41Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2934)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.45Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) 4.7 [(985)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.18Value for money - 4.38Customer support - 4.50Functionality Pricing Starting at $39.00 per month Get Price ## TheySaid Pricing and Plans TheySaid has one plan. Free AI Survey is free. Free versionFree trial Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does TheySaid pricing compare to alternatives? Explore how TheySaid's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | TheySaid5.0[(42)](https://www.softwareadvice.com/product/522140-Theysaid-AI-Survey/reviews/) | Free | Available | Available | 4.8 | | [UmfrageOnline](https://www.softwareadvice.com/product/449992-Enquetes-Maken/)4.6[(1,805)](https://www.softwareadvice.com/product/449992-Enquetes-Maken/reviews/) | $35.00 /mo | Available | Available | 3.8 | | [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/)4.7[(11,619)](https://www.softwareadvice.com/forms-automation/google-forms-profile/reviews/) | Free | Not available | Available | 4.8 | | [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)4.6[(10,525)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) | $30.00 /user/mo | Not available | Available | 4.4 | | [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/)4.7[(2,934)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) | $39.00 /mo | Not available | Available | 4.5 | TheySaid5.0[(42)](https://www.softwareadvice.com/product/522140-Theysaid-AI-Survey/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.8 - [UmfrageOnline](https://www.softwareadvice.com/product/449992-Enquetes-Maken/)4.6[(1,805)](https://www.softwareadvice.com/product/449992-Enquetes-Maken/reviews/) * * * Starting price $35.00 /mo Free trial Available Free version Available Value For Money 3.8 - [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/)4.7[(11,619)](https://www.softwareadvice.com/forms-automation/google-forms-profile/reviews/) * * * Starting price Free Free trial Not available Free version Available Value For Money 4.8 - [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)4.6[(10,525)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) * * * Starting price $30.00 /user/mo Free trial Not available Free version Available Value For Money 4.4 - [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/)4.7[(2,934)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) * * * Starting price $39.00 /mo Free trial Not available Free version Available Value For Money 4.5 ## TheySaid Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of TheySaid 360 Degree Feedback Activity Dashboard AI Copilot Alerts/Notifications Anonymous Feedback Conditional Logic Continuous Feedback CRM Customer Experience Management Customizable Branding Dashboard Generative AI Live Results Sharing Mobile Survey Multi-Channel Distribution Multi-Language NPS Survey Structure Performance Management Performance Metrics Pulse Surveys Question Library Question Piping Real-Time Data Reporting/Analytics Sentiment Analysis Survey Builder Survey/Poll Management Surveys & Feedback Third-Party Integrations Visual Analytics ## TheySaid Integrations Slack Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review ## TheySaid User Reviews ## TheySaid customer ratings - Overall rating: 5.0/5 - Total reviews: 42 ### Rating distribution - 5 stars: 40 reviews (95%) - 4 stars: 2 reviews (5%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5.0/5 - Value for money: 4.8/5 - Customer support: 4.9/5 - Functionality: 4.7/5 --- ### Good Resource for Testing Messaging Before Launch - Overall rating: 5/5 - Reviewer: Barry K. - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered We found the platform useful as part of our campaign preparation. It gave us audience feedback before the launch and created another opportunity to identify unclear messaging while there was still time to make adjustments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Before launching a new campaign, we wanted to understand how our messaging might be interpreted by the intended audience. TheySaid allowed us to put the concepts in front of participants and hear their reactions in their own words. This was useful for identifying phrases that were clear and others that needed more explanation. #### Cons The research results would be even more useful with additional visualization options for presenting message-level findings. --- ### Gives Us Better Insight Into Buying Decisions - Overall rating: 5/5 - Reviewer: Steve F. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered The platform gave us useful qualitative information for our research. Instead of concentrating only on what people selected, we were able to explore the reasoning behind those choices. That additional context made the research more useful during our planning conversations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We used TheySaid to understand how potential customers evaluated different options before making a purchase. The open-ended format helped reveal considerations that we would not have thought to include in a conventional questionnaire. Reviewing the responses together gave our team a clearer picture of the questions and concerns people had during the decision process. #### Cons It would be helpful to have more built-in options for comparing separate audience groups side by side. --- ### Brings More Structure to Discovery Conversations - Overall rating: 5/5 - Reviewer: Simon W. - Industry: Hospitality - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered TheySaid gave our discovery process a more organized framework without making the conversations feel overly rigid. The results gave us useful material for follow-up discussions and helped identify areas where we needed to investigate further. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We used the platform during discovery work when our team needed to learn more about how people approached a particular problem. The ability to structure the research while still allowing participants to elaborate was a good balance for us. We also found the AI analytics useful for getting an initial view of common topics before discussing the findings as a team. #### Cons The analytics could go further with more advanced ways to compare findings across several completed projects. --- ### Strong Option for Gathering Open-Ended Opinions - Overall rating: 5/5 - Reviewer: Lukas R. - Industry: Computer Software - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered TheySaid has been helpful when our research questions require explanation rather than simple yes-or-no answers. It gives us another way to explore customer perspectives and has become useful for projects where understanding the reasoning behind a response matters. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The biggest difference we noticed was how much room respondents had to explain themselves. That was useful for our research because short survey selections did not always tell us what was actually driving a person's opinion. Being able to review longer responses and pull out recurring subjects helped our team understand the feedback at a deeper level. #### Cons The amount of qualitative information can still take some time to review when a project generates a large number of responses. --- ### A Simple Way to Gather Customer Feedback and Improve IT Services - Overall rating: 5/5 - Reviewer: Darryl S. - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered A customer feedback platform like TheySaid can be useful for IT service providers that want to understand their clients better and continuously improve their services. Its value depends on how well its features fit the company's research and feedback needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros TheySaid can make it easier to collect customer feedback and understand client expectations. For an IT services business, gathering feedback can help identify areas for improvement, understand customer satisfaction, and make more informed decisions about service delivery. #### Cons Depending on the research requirements, I would like to see more flexibility in customizing surveys and organizing feedback for different customer groups. --- ### Interesting Approach to Collecting Employee Feedback - Overall rating: 5/5 - Reviewer: Kjartan E. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered The platform gave us a different perspective on structured feedback collection. The conversational format was the main attraction for our team, and the AI features helped us make sense of the responses afterward without having to manually categorize everything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros e explored TheySaid for internal feedback and liked the idea of using a more natural conversation rather than relying entirely on conventional questionnaires. Employees had room to explain their thoughts in their own words, which produced some useful observations that would have been difficult to capture through simple multiple-choice questions. #### Cons It would be useful to have additional options specifically designed around recurring employee-feedback programs and internal reporting. --- ### Convenient for Running Quick Market Checks - Overall rating: 5/5 - Reviewer: Michael N. - Industry: Management Consulting - Company size: 1001-5000 employees - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered For smaller research questions, TheySaid has been convenient to have available. We do not use every feature for every project, but the combination of research creation, participant responses, and AI support gives us a flexible option for quick validation work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We occasionally need to validate a market assumption without launching a lengthy research project. TheySaid gave us a convenient way to put questions in front of participants and gather responses relatively quickly. The AI-generated assistance was also useful during project preparation because it helped us get from an initial idea to a structured research exercise. #### Cons I would like to see additional integrations with the other tools our research and marketing teams already use. --- ### Makes Concept Testing Less Time-Consuming - Overall rating: 5/5 - Reviewer: Vidar T. - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered TheySaid fit well into our early research process. It helped us collect qualitative reactions at a stage where assumptions could still be challenged and adjusted. The ability to bring the more interesting responses together was particularly useful during internal discussions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We used TheySaid to get reactions to a few concepts before committing more resources to them. Being able to let participants explain their reasoning was valuable because we could see what they understood, what confused them, and which ideas generated the strongest reactions. The highlight and summary capabilities also made it easier to share notable findings with colleagues. #### Cons I would like more options for arranging selected highlights into a customized presentation directly within the platform. --- ### Good Fit for Exploring New Product Ideas - Overall rating: 5/5 - Reviewer: Martin S. - Industry: Human Resources - Company size: 10000+ employees - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered TheySaid gave us a practical way to test assumptions before moving further with product planning. The ability to collect open-ended feedback and organize the resulting information in one workflow was particularly useful for our team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We used TheySaid while exploring a few ideas for a new product and wanted more than basic survey responses. The research process allowed participants to explain why they felt a certain way, which gave our team useful context around their answers. The AI-assisted summaries were helpful when comparing feedback from different groups. #### Cons I would appreciate more flexibility when customizing the presentation of research findings for internal stakeholder meetings. --- ### Gives Our UX Team More Context Behind User Responses - Overall rating: 5/5 - Reviewer: Tomas R. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered We found the platform useful for early-stage UX research and validating assumptions. It did not replace every research method we use, but it gave us another practical option when we needed qualitative input from users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For UX research, the quality of the explanation behind an answer can be just as important as the answer itself. TheySaid helped us capture that additional context through its conversational research approach. We were able to ask users about their experiences and then review the responses for recurring observations that could inform our design discussions. #### Cons The first few projects required some trial and error to determine which prompts generated the most useful conversations --- Showing 1 - 10 of 42 Reviews [See All Reviews](https://www.softwareadvice.com/product/522140-Theysaid-AI-Survey/reviews/) ## TheySaid Popular Comparisons [UmfrageOnline vs TheySaid](https://www.softwareadvice.com/compare/449992-Enquetes-Maken/vs/522140-Theysaid-AI-Survey/)[Google Forms vs TheySaid](https://www.softwareadvice.com/compare/179230-google-forms/vs/522140-Theysaid-AI-Survey/) ## Other Top Recommended Survey Software [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11619) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10525) Recently recommended **0** times [Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/) **4.3** (2956) Recently recommended **0** times [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) **4.7** (2934) Recently recommended **0** times Stuck Between Options? 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