# Besty Software Reviews, Demo & Pricing - 2026 > Review of Besty Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/523030-Besty --- [Home](https://www.softwareadvice.com/) / [AI Marketing Tools Software](https://www.softwareadvice.com/ai-marketing-tools/) / Besty Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Besty 2026: Benefits, Features & Pricing Wondering if Besty is right for your organization? Our AI Marketing Tools Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Besty 4.1 [(17)](https://www.softwareadvice.com/product/523030-Besty/#reviews) Pricing Starting at $3.00 per month ### About Besty Besty is a cloud-based solution that helps STRs and hotels enhance property management processes through AI technology. It integrates directly with property management systems (PMS) and enhance various aspects of operations. Besty leverages AI for guest messaging, task management and review handling. It provides insightful conversation summaries and sentiment analysis directly where users need them. It helps increase conversions with features including gap-night offers, early check-in options, retargeting, inquiry winback and AI direct booking widget. Additionally, it allows hotels to monitor response times, agent performance and ROI. Wondering if Besty is right for your organization? Our AI Marketing Tools Software selection experts can help you in 15 minutes or less. ## Besty User Interface ## Popular Besty Alternatives Main Product Besty 4.1 [(17)](https://www.softwareadvice.com/product/523030-Besty/#reviews) Ratings Breakdown - 4.29Ease of use - 4.0Value for money - 4.18Customer support - 4.18Functionality Pricing Starting at $3.00 per month Get Price Alternative Product [Blaze](https://www.softwareadvice.com/product/429563-Blaze/) 4.8 [(723)](https://www.softwareadvice.com/product/429563-Blaze/reviews/) Ratings Breakdown - 4.59Ease of use - 4.60Value for money - 4.66Customer support - 4.58Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Marky](https://www.softwareadvice.com/product/451266-Marky/) 4.5 [(100)](https://www.softwareadvice.com/product/451266-Marky/reviews/) Ratings Breakdown - 4.74Ease of use - 4.69Value for money - 4.66Customer support - 4.31Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Virbo](https://www.softwareadvice.com/product/515456-Virbo/) 4.9 [(105)](https://www.softwareadvice.com/product/515456-Virbo/reviews/) Ratings Breakdown - 4.96Ease of use - 4.94Value for money - 4.94Customer support - 4.94Functionality Pricing Starting at $18.00 per month Get Price Alternative Product [Gemini](https://www.softwareadvice.com/product/446943-Gemini/) 4.6 [(70)](https://www.softwareadvice.com/product/446943-Gemini/#reviews) Ratings Breakdown - 4.83Ease of use - 4.65Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Adzviser](https://www.softwareadvice.com/ai-marketing-tools/adzviser-profile/) 4.9 [(30)](https://www.softwareadvice.com/ai-marketing-tools/adzviser-profile/#reviews) Ratings Breakdown - 4.57Ease of use - 4.83Value for money - 4.93Customer support - 4.77Functionality Pricing Starting at $34.99 per month Get Price ## Besty Pricing and Plans Starting price: $3.00 per month Free Trial Free Version Besty AI Monthly $3.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Besty Features - Popular features found in AI Marketing Tools AI/Machine Learning Marketing Management Personalization SEO Management - More features of Besty Dashboard For Marketing and Advertising ## Besty Integrations Hostaway Integration rated undefined from -1 review Uplisting Integration rated undefined from -1 review OwnerRez Integration rated undefined from -1 review Hostfully Integration rated undefined from -1 review Guesty Integration rated undefined from -1 review Lodgify Integration rated undefined from -1 review ## Besty User Reviews Overall Rating 4.1 Ratings Breakdown 5 65% 4 6% 3 12% 2 6% 1 12% Secondary Ratings Ease of Use 4.3 Value for money 4.0 Customer support 4.2 Functionality 4.2 Have you used Besty and would like to share your experience with others? VR Verified Reviewer Hospitality 11-50 employees Used daily for less than 12 months Review source Reviewed October 2025 Amazing product even better customer service 5 Before I met the team at Besty I tried Yada, ENSO connect and Charge automation. The biggest advantage Besty has over the other ones is that their AI automation is super dialed in and if there are some mishaps their teams normally resolves it in minutes their problem solving is impressive everything from handling multi currencies to platform restrictions they are always one step ahead. I never worked with a company that gives you this kind of personal experience, they truly make you feel VIP. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Their customer service and how they are listening to the clients and actually making products that we need. Their interface is super easy of use and you can find all the adjustments in one place, not like some of their competition with complicated boarding pass adjustment that you have to adjust in several different places. Also had compared Enso upsale vs Besty on the same time and Besty beat them 10/1 we are actually bringing in over 2000usd monthly in upsales. Im also impressed how well it works and these guys will be a market leader in this segment if they continue on the same track they are doing right now. Cons: That we didn't start with them sooner, if we would have jumped on with them from the beginning it would have saved us from many bad reviews. Reasons for switching to Besty It was never working correctly we had constant problems with the boarding passes and the upsells that would not pass the cards Read More JK JJ K. Verified reviewer Hospitality 11-50 employees Used daily for less than 12 months Review source Reviewed September 2024 Awesome Product - Saves Time, Makes Money 5 We love Besty and love the team working on this product. Amazing support and love being an early adopter of a product that will for sure change the hospitality industry. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Besty saves our time by automating the repetitive. We use Besty to respond to reviews and automatically send automated upsell messages to guests. This is making us money and we find a good ROI in doing so! Cons: If you aren't careful, the AI messaging can become a crutch for your customer service team and your messaging can lose the human feel and become too antiseptic. That being said, the messaging is scary good with knowing things that have been previously answered! Reasons for choosing Besty Pricing and Chrome Extension so that I could use my PM inbox still Read More PD Paul D. Verified reviewer Marketing and Advertising 2-10 employees Used weekly for less than 12 months Review source Reviewed September 2025 Poor Experience, Buggy Software, Unresponsive Support 2 Ratings Breakdown 2 Ease of use 2 Value for money 2 Customer support 3 Functionality Pros: Great concept, and the salesmen are very sleek at convincing you to join and set up. Overall the upsell strategies and booking booster are great techniques to leverage. Cons: Poor support and buggy software with numerous issues in their automations. You're better off running the same automations within your PMS and managing the upsell/crossell strategies yourself. Can't get a response from the team on issues, and they missed countless scheduled meetings with no follow up. Read More JF Jo Maria F. Verified reviewer Hospitality 11-50 employees Used daily for less than 12 months Review source Reviewed September 2024 Honest Review | Besty | Delegate.co 4 Overall, it’s a great tool for getting things done efficiently. Ratings Breakdown 5 Ease of use 3 Value for money 4 Customer support 5 Functionality Pros: I love how Besty is always ready with quick, helpful responses no matter what the guest's message is. Cons: One downside of using Besty is that it can sometimes miss the context or misunderstand the question, so you might need to rephrase things a bit. While it's good at a lot of things, it can't give personalized messages or real emotional feedback like a human would. Read More AS Adam S. Verified reviewer Real Estate 11-50 employees Used daily for less than 12 months Reviewed September 2024 Game changer 5 I tried two other AI solutions before deciding on Besty. We're beyond happy with Besty. It's a competitive advantage for our business. The onboarding process was simple and could be phased (allowing us to supervise answers before putting the system on "auto-pilot"). The highest and clearest ROI of any addition to our tech stack. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Besty automated 70% of our guest messaging. Guests comment on our fast replies. Gap night & remarketing tools have increased occupancy. Cons: Just like an employee, we had to get our house manual data updated so Besty had data to refer to. Read More PD Paula D. Verified reviewer Hospitality 2-10 employees Used daily for less than 6 months Review source Reviewed May 2025 Doesn't work, unable to set it up 1 Said it had a connection with Uplisting, spoke with support multiple times, waited for weeks and the product never integrated properly. Messaged the \[sensitive content hidden\]- he never responded - contacted the support team who said: 'Sorry this is all we are able to provide' They would only work with property management companies with big listings. If you have less than 20 listings, don't bother trying them as if something goes wrong they will not help you. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing, bad support team, do not help customers with less than 20 listings. Would not trust them with my business. Cons: Doesn't work with Uplisting. \[sensitive content hidden\] brags about product but wasn't even able to get it set up for my 10 listing management company. Reasons for choosing Besty Upsells - but doesn't even integrate properly. Read More CB Charles B. Verified reviewer Hospitality 2-10 employees Used daily for less than 6 months Review source Reviewed November 2024 Lots of issues integrating with PMS 1 If it worked as well as they said it would, it would be a great product. But all in all, I think they need to go back to the drawing board as far as integration with Guesty. The idea of the features 'provided' is great, but the function of the core product is sub par and some of the additional features do not work as described. On three occasions I was told that the messaging issues had been fixed, but after looking into it, it was clear that the issues remained. So my impression is that either this is the way it is supposed to function or they weren't able to actually figure it out. In either case, not good or useful. My team spent as much or more time checking to see if Besty was working properly, as they would have not using an AI product at all. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Salesman did his pitch well. Convinced me to switch from HostAI to Besty. Cons: Setup: Fairly easy, however the Account Manager did not follow through on his promised timeline of uploading our data on two occasions. Syncing and messaging: Major issues from the beginning. Many messages not showing up in Besty, of the messages that did show, many were hours delayed or the AI did not know how to respond to some very simple guest messages. Tech Support: No one seems to be working there on the weekends. There is a person on the help chat, but for technical issues there is little to no help during nights or weekends. Upselling: The systems auto triggers for this seemed to work ok, however it cannot recognize the difference between a manual block to the calendar and a preparation block causing some limitations on this feature. Tasks from messages: The task recognition works if you are using the task suggestion from a guest message on the Guesty Dashboard, however the integration with Guesty is limited and does not allow you to choose a time or date to set the task or choose a group assignee. Tasks from reviews: Again the integration with Guesty isn't there. You cannot create a task in Besty from a guest to Guesty. It simply doesn't work. Their suggestion was to copy and paste. Of course, this was not mentioned until after we signed up. Review responder: Works ok except for the 1 out of 15 times it responds to an English review with French. It seems they may have fixed this, but I have not received an email confirming it. Drafting messages: Of the times I tried using the Chrome extension to edit messages I had prepared for a guest to either translate or change the tone, Besty simply deleted the message I had written before. Read More JM Jen M. Verified reviewer Real Estate 11-50 employees Used daily for less than 12 months Review source Reviewed September 2024 Besty Feedback 3 So far so good, with fast suggestions and grammatically correct answers. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: It quickly provides fast, relevant answers. Cons: It sometimes provides answers that are not directly related to the questions. Read More LW Lindsey W. Verified reviewer Hospitality 201-500 employees Used daily for less than 12 months Review source Reviewed September 2024 An AI tool that will change your business - for the better! 5 The whole journey with Besty has been great - from the demo explaining what the tool can do for our business to the on-going support from the team. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Besty is an amazing tool - from the speediness of the responses to the add-on's it has. It has massively changed the way we work, for the better! Cons: There has been a few messages that have needed tweaking - but any issues are always resolved extremely efficiently and are few and far between. Read More KU Kyle U. Verified reviewer Real Estate 11-50 employees Used daily for less than 6 months Review source Reviewed September 2024 Artin Properties 5 My overall experience has been very positive, any issue we have faced has been quickly solved or fixed. Video meetings are on demand which is appreciated. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Their proactive approach and service levels. Always open to feedback and quick to help when needed. Cons: There was an issue with certain AI responses. These get ironed out over time and after all it is AI. 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