--- title: "Rev.io PSA Software Reviews, Demo & Pricing - 2026" description: "Review of Rev.io PSA Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/523602-Rev-io-PSA/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Professional Services Automation Software](https://www.softwareadvice.com/category/4135-professional-services-automation/) / Rev.io PSA Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/523602-Rev-io-PSA/reviews/)[Alternatives](https://www.softwareadvice.com/product/523602-Rev-io-PSA/alternatives/) # Rev.io PSA Review From $90/month 1 plan Wondering if Rev.io PSA is right for your organization? Our Professional Services Automation Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Rev.io PSA 3.8 [(54)](https://www.softwareadvice.com/product/523602-Rev-io-PSA/reviews/) Pricing Starting at $90.00 per user per month ### About Rev.io PSA Rev.io PSA is a business management solution that combines professional services automation, enterprise resource planning and customer relationship management capabilities. The solution is designed to streamline workflows and improve efficiency for service providers in various industries. These include telecommunications, wireless and IoT, audiovisual installation, security and alarm integration, and managed print services. Rev.io PSA offers features to help businesses optimize their operations. It provides tools to improve field technician tracking and utilization. The software allows businesses to time track technicians, use a dynamic interface to manage resources and open jobs, and boost technician utilization rates. Rev.io PSA also automates and enhances the ticketing process. This reduces time spent on service requests and generates service orders automatically. Additionally, the software offers simple inventory management. Additionally, it provides enhanced visibility, cost tracking and an intuitive interface for purchase orders, delivery tracking and RMA processing. For sales teams, Rev.io PSA includes automation features. These helps generate quotes and proposals, build a... nd manage the sales pipeline and analyze sales performance. Additionally, it assists service providers in focusing on the opportunities and communicating with customers and prospects. Wondering if Rev.io PSA is right for your organization? Our Professional Services Automation Software selection experts can help you in 15 minutes or less. ## Rev.io PSA User Interface ## Popular Rev.io PSA Alternatives Main Product Rev.io PSA 3.8 [(54)](https://www.softwareadvice.com/product/523602-Rev-io-PSA/reviews/) Ratings Breakdown - 3.72Ease of use - 3.62Value for money - 3.59Customer support - 3.85Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [Ubidots](https://www.softwareadvice.com/product/372396-Ubidots/) 4.9 [(20)](https://www.softwareadvice.com/product/372396-Ubidots/#reviews) Ratings Breakdown - 4.80Ease of use - 4.40Value for money - 4.84Customer support - 4.85Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Rayven](https://www.softwareadvice.com/iot/rayven-profile/) 5.0 [(24)](https://www.softwareadvice.com/iot/rayven-profile/#reviews) Ratings Breakdown - 4.92Ease of use - 5.0Value for money - 4.96Customer support - 5.0Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Blynk](https://www.softwareadvice.com/iot/blynk-profile/) 4.8 [(1062)](https://www.softwareadvice.com/iot/blynk-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.69Value for money - 4.67Customer support - 4.67Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Fracttal One](https://www.softwareadvice.com/cmms/fracttal-profile/) 4.6 [(1785)](https://www.softwareadvice.com/cmms/fracttal-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.34Value for money - 4.54Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Memfault](https://www.softwareadvice.com/iot/memfault-profile/) 4.9 [(10)](https://www.softwareadvice.com/iot/memfault-profile/#reviews) Ratings Breakdown - 4.60Ease of use - 4.63Value for money - 4.80Customer support - 4.30Functionality Pricing Starting at $0.01 per year Get Price ## Rev.io PSA Pricing and Plans Starting price: $90.00 per month Free Trial Free Version Basic $90.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Rev.io PSA Features - Popular features found in Professional Services Automation Client Portal Collaboration Tools CRM Document Management Project Tracking Quotes/Estimates Resource Management Task Management Timesheet Management - More features of Rev.io PSA Accounting Integration Activity Tracking API Asset Tracking Big Data Analytics Billing & Invoicing Connectivity Management Data Management Device Management Predictive Analytics Project Management Proposal Generation Real-Time Notifications Third-Party Integrations Time & Expense Tracking Workflow Management ## Rev.io PSA User Reviews ## Rev.io PSA customer ratings - Overall rating: 3.8/5 - Total reviews: 54 ### Rating distribution - 5 stars: 26 reviews (48%) - 4 stars: 12 reviews (22%) - 3 stars: 6 reviews (11%) - 2 stars: 1 reviews (2%) - 1 star: 9 reviews (17%) ### Secondary ratings - Ease of use: 3.7/5 - Value for money: 3.6/5 - Customer support: 3.6/5 - Functionality: 3.8/5 --- ### Long time Tigerpaw user - Overall rating: 4/5 - Reviewer: Jeff B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered We have been on this software for 9 years now. We love the company and their support. Almost unmatched. The software has been very good for our business. We could not have gotten to where we are without it. Is it perfect - nope - what software is. But, for the most part, it helps way more than not and is overall a very solid and helpful product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It handles all aspects of our IT Service and physical security technology business. Quoting, Service (Ticketing), CRM, Marketing, Invoicing, Purchasing/Inventory. #### Cons New features don't come out as fast as I would like. Overall, they seem to be falling behind other competitors in regard to new features and such --- ### Tigerpaw has been the backbone of our ticketing system for years - Overall rating: 4/5 - Reviewer: Brad S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What's not to like? This software does it all and has integrations for 3rd party. #### Cons Nothing to dislike. They have made constant improvements over the years as tech has developed. --- ### Tigerpaw One Success - Overall rating: 5/5 - Reviewer: Edward M. - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good bang for the buck, the customer service people are friendly and helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use... I was able to take on-line classes and learn what was needed to do the implementation quickly. Data is logical, and can be downloaded and manipulated and then uploaded #### Cons Changing screen content is a major change. Some of the screens need different data and you cannot make changes yourself. --- ### Just passed our two year milestone! - Overall rating: 5/5 - Reviewer: Jim B. - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered Tech support is top notch and the Ask The Expert webinars Tigerpaw puts on each day are extremely helpful. It provides these webinars know their product inside and out. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros We've been on Tigerpaw two years and two days as this review is being written. Our company can not express enough how happy we are with our choice to move to Tigerpaw. Wish we would have done it 12 years ago when it was unfortunately outvoted by the owners would picked a CRM solution that we had to create multiple workarounds in Microsoft Access and other applications just to make useable. A lot of time and money wasted. Now that we are on Tigerpaw, life is a whole lot easier especially for the I.T. Department. As of today we have 26679 active accounts and roughly 1500 active Subcontractors loaded in Tigerpaw. With these numbers it's easy to see that we use Tigerpaw to it's fullest capabilities. We just upgraded to Version 17 so we can take advantage of the new REST API integration that Tigerpaw has added. We plan on bringing in a 3rd party Helpdesk solution to further enhance our capabilities and the new API should make the connection seamless. #### Cons The Web Portal does not work well for a company like ours and the way we have the Tigerpaw database set up. However, with an open API we can overcome this. --- ### How I missed My Tiger Paw - Overall rating: 5/5 - Reviewer: Angel G. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros After over 25 Years in the POS industry here is how I look back at my CRM experiences. Firstly I started in 1987 with a dispatch program that came with our accounting system (Automated Service) .. and a separate CRM for sales.. as time progressed that company exploded and needed an integrated solution. then we moved to Astea CRM for service .. it was bulky and slow. but had huge data crunching capabilities.. I then moved to a company that had been using Tiger Paw.. I learned to love the "list" mentality of Tiger Paw.. over time I launched my own company and thought I need something better than that "legacy looking system"... I then signed up for one APP based program after another.. two years in.. I decided to price out Tiger Paw.. and I thought .. wow that's expensive.. and ended up with Connect Wise. NOW.. the monthly subscription model seemed great .. less money up front .. but that turned into less functionality up front .. then came Dtools.. great for quoting , less impressive for Sales CRM and Service .. now I'm happy to say I'm back with my trusty Tiger Paw.. it was a long Journey.. #### Cons Just wish I had a better report building capabilities within the program and better ways to present quotes to clients.. --- ### Top notch customer service - Overall rating: 5/5 - Reviewer: Randy C. - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered I have worked in the IT field for the past 20 years and have never come across a company as passionate and willing to support their customer base as Tigerpaw has. This is one of the vendors I enjoy calling as any issue is usually minor, addressable quickly and handled with care each time. I am never left wondering if a call to support is going to wreak havoc on my day, as it is always a pleasant experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tigerpaw Software has served us for many years with minimal issues. The system has handled numerous custom integrations and customization's to better fit our needs. Tigerpaw goes above and beyond in support of their customers and really leaves you feeling like you have a partner, not just a solution. The software is easy to use and navigate for end users. #### Cons Any negatives I have with Tigerpaw Software is in direct relation to the version my company is on, which is aged quite a bit at this point. This really speaks to the software as a whole as even being outdated and missing out on some new and exciting features Tigerpw has added, we have still been able to keep the software running smoothly, while ever increasing the load on the environment --- ### Great software - Overall rating: 5/5 - Reviewer: Beth M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered We have been using TigerPaw for awhile. Our start experience was the best, but we had spent all this money so we dug our heals in and made it work for our company. In the last 3 years, I have noticed major improvements in functionality and customer support. They are certainly more customer minded! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support staff is great to work with. They are friendly and courteous. We can track everything we need and then some. It is fairly intuitive for users. It integrates great with Microsoft and Quickbooks! Software helps us to automate our business systems and will only get as we learn and utilize more of the system. #### Cons Mobile app was cumbersome and slow. We go into areas with poor reception and WiFi isn't always an option. The app was just too slow. The cost for the training sessions is a bit much for small "mom and pop" business. It would be great to see a tiered price point based on number of employees. --- ### Avoid TigerPaw at All Costs! - Overall rating: 1/5 - Reviewer: Jim C. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered Additionally, we were PROMISED that TigerPaw would integrate seamlessly into QuickBooks. Never did happen and after numerous calls to support we gave up. We were given some ridiculous price to have a "specialist" accomplish this for us. The sales staff is nice the support staff is horrible. Before you buy TigerPaw please do your due diligence and demo other applications. Read the review online about TigerPaw. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The only pro is that is TigerPaw has 5000 features that actually become cumbersome, annoying and difficult to use. We found ourselves only using a few of the modules of the 8 years of having the product as other applications accomplished these tasks more efficiently. #### Cons The software is extremely dated and seems as if it has been bolted together over the years. This creates a situation where there is a lot of steps and wasted time in trying to accomplish a task that should be simple. Additionally, all of my employees have hated it and complained repeatedly about better and more user friendly software they have used elsewhere. --- ### Buyer beware, terrible Support, bait and switch - Overall rating: 1/5 - Reviewer: Michael H. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered To buy a software package that you own and then receive a letter that stated due to security vulnerabilities on our end, your software will no longer work unless you upgrade is the biggest scam I've ever seen from what is considered a legitimate CRM package! The sales guy that sent the letter to my company would not even return my calls, instead sent me migration options packet! Stay away folks if you like your money and value your time, not an investment, but rather a serious waste! I'm consulting my attorney about the legality of them disabling MY software due to their inability to secure their creation! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Recurring billing, maintain customer data and ability to email invoices, incremental billing, inventory control #### Cons Terrible Support, condescending techs, repetitive steps to perform a single task, a glitch in the software that I could never get support to fix, am now told that my investment for my software will cease to work in just over a month! Require that I upgrade! This company is a joke, stay clear of it if you don't want to waste your money and resources! --- ### Not good for Accounting - Overall rating: 3/5 - Reviewer: Frankie A. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with tigerpaw has been OK. I would not recommend it to other businesses because of what they lack #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros I do like that the software is good for service orders and the operations team. It seems to track our profitability pretty well but I do not like that it lacks many reports needed to run a business. Any time we want to use a different report we are being charged to customize it #### Cons I do not like that this is that accounting friendly. You can integrate with other software such as quick books but it would be easier if there was more Accounting functionality so that we could only use one software instead of more than 1 #### Reasons for switching to Rev.io PSA We purchased a new company and the operations manager recommended the use of this software --- Showing 1 - 10 of 54 Reviews [See All Reviews](https://www.softwareadvice.com/product/523602-Rev-io-PSA/reviews/) ## Rev.io PSA Popular Comparisons [Blynk vs Rev.io PSA](https://www.softwareadvice.com/compare/189259-blynk/vs/523602-Rev-io-PSA/)[Fracttal One vs Rev.io PSA](https://www.softwareadvice.com/compare/413016-fracttal/vs/523602-Rev-io-PSA/) [Compare All Alternatives](https://www.softwareadvice.com/product/523602-Rev-io-PSA/alternatives/) ## Other Top Recommended Professional Services Automation Software [TimeSolv](https://www.softwareadvice.com/product/424007-TimeSolv/) **4.6** (114) Recently recommended **38** times [BQE CORE Suite](https://www.softwareadvice.com/accounting/bqe-core-accounting-profile/) **4.5** (792) Recently recommended **13** times [Project Insight](https://www.softwareadvice.com/project-management/project-insight-profile/) **4.5** (94) Recently recommended **9** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3038) Recently recommended **8** times Stuck Between Options? 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