# Visual Assistance Software Reviews, Demo & Pricing - 2026 > Review of Visual Assistance Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/524384-Visual-Assistance/reviews --- [Home](https://www.softwareadvice.com/) / [Remote Support Software](https://www.softwareadvice.com/remote-support/) / Visual Assistance Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Visual Assistance 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Visual Assistance 5.0 [(1)](https://www.softwareadvice.com/product/524384-Visual-Assistance/#reviews) Pricing Starting at NZ$75.00 per month Top Alternatives ### About Visual Assistance Visual Assistance is a remote support solution that enables real-time video calls and screen-sharing. It provides support teams with a visual understanding of the client's environment, allowing them to see the problem, work together and find solutions. Visual Assistance allows users to collaborate using the live camera streaming feature that lets support teams see exactly what the customer sees. The annotation in snapshots function enables users to capture and highlight important details, enabling them to provide guidance and visual feedback. Additionally, the intuitive dashboard gives insights into how the team is using Visual Assistance, helping to optimize usage and manage resources. ## Visual Assistance User Interface ## Popular Visual Assistance Alternatives Main Product Visual Assistance 5.0 [(1)](https://www.softwareadvice.com/product/524384-Visual-Assistance/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.0Functionality Pricing Starting at NZ$75.00 per month Alternative Product [RemotePC](https://www.softwareadvice.com/help-desk/remotepc-profile/) 4.7 [(583)](https://www.softwareadvice.com/help-desk/remotepc-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.76Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $29.50 per year Alternative Product [ScreenConnect](https://www.softwareadvice.com/product/390169-ScreenConnect/) 4.7 [(1899)](https://www.softwareadvice.com/product/390169-ScreenConnect/reviews/) Ratings Breakdown - 4.58Ease of use - 4.59Value for money - 4.43Customer support - 4.55Functionality Pricing Starting at $30.00 per month Alternative Product [Atera](https://www.softwareadvice.com/help-desk/atera-profile/) 4.5 [(449)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.57Value for money - 4.52Customer support - 4.32Functionality Pricing Starting at $129.00 per month Alternative Product [Action1](https://www.softwareadvice.com/it-management/action1-profile/) 4.9 [(238)](https://www.softwareadvice.com/it-management/action1-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.92Value for money - 4.83Customer support - 4.68Functionality Pricing Available upon request Alternative Product [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) 4.6 [(11629)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.37Value for money - 4.30Customer support - 4.56Functionality Pricing Starting at $24.90 per month ## Visual Assistance Pricing and Plans Starting price: NZ$75.00 per month Free Trial Free Version Enterprise Plan Pricing available upon request Plan includes: - SMS Invite - Snapshot of video for annotation - VoIP Calling - Admin Dashboard - RBAC - On-Premise deployment - More users and SMS limits - Section recording - Application Integration - File Sharing Read More Business Plan - monthly NZ$75.00 per month Plan includes: - SMS Invite - Snapshot of video for annotation - VoIP Calling - Admin Dashboard Business Plan - yearly NZ$800.00 per year Plan includes: - SMS Invite - Snapshot of video for annotation - VoIP Calling - Admin Dashboard ## Visual Assistance Features - Popular features found in Remote Support Access Controls/Permissions Chat/Messaging Collaboration Tools Diagnostic Tools File Sharing Real-Time Notifications Remote Monitoring & Management Reporting/Analytics Session Recording Session Transfer Surveys & Feedback Unattended Access - More features of Visual Assistance Annotations Multiple User Accounts Real-Time Chat Remote Access/Control Screen Sharing SSL Security Summary Reports Troubleshooting User Management Video Support ## Visual Assistance User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 4.0 Have you used Visual Assistance and would like to share your experience with others? YC Yan C. Verified reviewer Information Services 2-10 employees Used weekly for less than 6 months Review source Reviewed November 2024 It Helps a Lot! 5 Actually, I am very satisfy with the solution. It shorten the support time with clients and reduce the transportation cost and time! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The product is excellent! It's quick to connect and easy to use! The resolution of the video is good with high cost performance! Cons: I am looking for an integration with my existing CRM Reasons for choosing Visual Assistance High cost performance and easy to use as sending an SMS can initiate the call Read More Showing 1 - 1 of 1 Reviews ## See what companies are saying about Software Advice