--- title: "Petboost Software Reviews, Demo & Pricing - 2026" description: "Review of Petboost Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/524550-Petboost/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Kennel Software](https://www.softwareadvice.com/kennel/) / Petboost Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Petboost Review Custom quote Free trial 4 plans Wondering if Petboost is right for your organization? Our Kennel Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Petboost 5.0 [(2)](https://www.softwareadvice.com/product/524550-Petboost/#reviews) Pricing Pricing available upon request ### About Petboost Petboost is Australian pet business software for professionals who want less admin and more time with animals. We built it because we ran a pet business and lived the chaos of multiple tools. _Who is Petboost For_ Solo groomers wanting booking and payments without complexity. Daycares managing capacity, packages, and team schedules. Boarding facilities tracking stays, feeding rounds, and kennels. Trainers running puppy schools with proper enrolment. Sitters and walkers coordinating teams across suburbs. Multi-service businesses, vet nurses and mobile vets who book visits, and groups running two or more sites. Solo operators to 50+ teams. _How Petboost Helps_ Replace Multiple Tools One platform for scheduling, customers, payments, invoices, packages, and communications, instead of a calendar app, a payment processor, and spreadsheets. Catch The Calls You Miss Call Catcher Booster answers the calls you cannot take with a booking link by text or a voicemail. Photo messages send up to 10 photos or PDFs in one text. Reclaim Your Evenings Automatic Actions send confirmations, reminders, payment requests, invoices, and receipts for you. Protect Revenue Card-on-file, deposits on on... line bookings (in full, or a percentage or fixed amount, overridable per service), Pay on Arrival at check-in, split payments, pre-auth holds, and auto cancellation fees. Stripe Reader S700 in person. Chase a missing agreement, card, or vaccination certificate with a one-tap SMS. Abandoned booking recovery wins back incomplete bookings. 24/7 Booking An online portal open anytime, with size, breed, animal-type, and vaccination rules enforced automatically. Simulate a new client walks it as a stranger would. Recurring & Package Revenue Prepaid bundles and memberships, ongoing or a fixed term, bought online. Credits and benefits track automatically. Stay On Top Of Vaccinations Owners upload certificates, your team reviews and approves them, and bookings can be gated on approval. Vaccination protocols work out when each vaccine is next due and remind the owner before it lapses. Go Paperless Intake forms with e-signatures, auto-sent on booking. Team forms record stay logs, medication and incidents on the appointment, sharing only the answers you choose. Custom fields, tags, and pet attributes capture what you need. Report cards keep owners informed. Market Without A Design Tool Social Studio and Available Times Studio turn your services and real openings into branded Instagram posts. Run The Care Day Rounds & Tasks lists every pet in house at each care round, with the day's tasks, and gives each team member a My day. Never Overbook Capacity limits per station, kennel, or vehicle, tracked live. Trips Booster plans mobile runs with live-traffic arrival times. \*Pricing (all prices AUD)\* Business Pro: $65/month (waived at $7,500+ card payments/month). 1.4% booking fee plus Stripe (1.65% + $0.30). 450 appointments/month, 500 SMS/month. Business Flex: $135/month (waived at $13,500+ card payments/month). 1.4% booking fee plus Stripe, with your own EFTPOS terminal as an option for counter payments. 650 appointments/month, 700 SMS/month. Business Max: $240/month (waived at $20,000+ card payments/month). 1.2% booking fee (the lowest rate) plus Stripe. Unlimited appointments, 1,000 SMS/month, no per-appointment overage fees. Petboost Enterprise: custom pricing for groups running two or more locations. Locations HQ, consolidated billing, role-based permissions across sites, a branded booking portal per location, a dedicated account manager, and support and uptime SLAs. Pro, Flex, and Max share one feature set; only limits, fees, and pricing differ. Unlimited team members, no per-seat fees. \*Getting Started\* 14-day free trial. Pay nothing today. Australian-owned with same-timezone support. Import existing data; onboarding support included. Do you work for Petboost? [Manage this product listing](https://www.g2.com/products/petboost-business/claim_requests/new?auto=true) Wondering if Petboost is right for your organization? Our Kennel Software selection experts can help you in 15 minutes or less. ## Petboost User Interface ## Popular Petboost Alternatives Main Product Petboost 5.0 [(2)](https://www.softwareadvice.com/product/524550-Petboost/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [PetPocketbook](https://www.softwareadvice.com/pet-grooming/petpocketbook-profile/) 4.9 [(127)](https://www.softwareadvice.com/pet-grooming/petpocketbook-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.95Value for money - 4.97Customer support - 4.65Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Time To Pet](https://www.softwareadvice.com/kennel/time-to-pet-profile/) 4.9 [(301)](https://www.softwareadvice.com/kennel/time-to-pet-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.77Value for money - 4.93Customer support - 4.72Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Scritches](https://www.softwareadvice.com/product/526564-Scritches/) 4.7 [(32)](https://www.softwareadvice.com/product/526564-Scritches/reviews/) Ratings Breakdown - 4.72Ease of use - 4.66Value for money - 4.80Customer support - 4.56Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [MoeGo](https://www.softwareadvice.com/pet-grooming/moego-profile/) 4.7 [(232)](https://www.softwareadvice.com/pet-grooming/moego-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.56Value for money - 4.74Customer support - 4.58Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [DoTimely](https://www.softwareadvice.com/scheduling/dotimely-profile/) 4.7 [(86)](https://www.softwareadvice.com/scheduling/dotimely-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.86Value for money - 4.78Customer support - 4.48Functionality Pricing Starting at $15.00 per month Get Price ## Petboost Pricing and Plans Petboost has four plans. Business Pro, Business Max, Business Flex, and Petboost Enterprise are custom-priced. Free trial Business Pro From $0-65/mo • 1.4% per txn Growth-focused pricing for scaling businesses. $65/month + 1.4% booking fee + Stripe 1.65% + $0.30 per card transaction. Subscription waived at $7,500+/month card volume (most reach this within 90 days). 24/7 self-service booking portal. No-show protection: pre-auth holds, cancellation fees, no-show charges. Card-on-file with auto-pay. Automatic Actions save 5-20+ hours/week. 500 SMS/month for reminders. Prepaid packages with customer self-service. Group courses for puppy schools. Digital agreements, waivers, vaccination tracking. 450 appointments/month included ($0.40/extra). Unlimited team members (no per-seat fees). Local Stripe processing: Australian businesses pay 1.65% + $0.30 for domestic cards. Competitors using US processing charge 3-5%+. 14-day trial, no card required.… Business Pro plan includes: - $0.40 per additional appointment - 500 SMS / month - 24/7 Online Booking - No-Show Protection - Auto-Pay Automation - Prepaid Packages - Group Courses - Unlimited Team Members - No Per-Seat Fees - Local AU Processing - Grazi AI Assistant - Abandoned Booking Recovery - Smart Google Review Requests - Bulk SMS Announcements - 450 Appointments/Month Business Max From $0-240/mo • 1.2% per txn All-inclusive pricing for high-volume operations. $240/month + 1.2% booking fee (lowest rate) + Stripe 1.65% + $0.30 per card transaction. Subscription waived at $20,000+/month card volume ($0/ month). 24/7 self-service booking portal. No-show protection: pre-auth holds, cancellation fees, no-show charges. Card-on-file with auto-pay. Automatic Actions save 5-20+ hours/week. 1,000 SMS/month for reminders. Prepaid packages with customer self-service. Group courses for puppy schools. Digital agreements, waivers, vaccination tracking. Unlimited appointments (no caps, no overage). No cash/bank transfer fees. Unlimited team members (no per-seat fees). Priority support. Dedicated account manager. Local Stripe processing: Australian businesses pay 1.65% + $0.30 for domestic cards. Competitors using US processing charge 3-5%+. 14-day trial, no card required.… Business Max plan includes: - GPS Tracking - Unlimited Appointments - No Overage Fees - 24/7 Online Booking - No-Show Protection - Auto-Pay Automation - 1,000 SMS/Month - Prepaid Packages - Group Courses - Unlimited Team Members - No Per-Seat Fees - Priority Support - Local AU Processing - Grazi AI Assistant - Abandoned Booking Recovery - Smart Google Review Requests - Bulk SMS Announcements Business Flex From $0-135/mo • 1.4% per txn Growth-focused pricing for businesses that prefer their own EFTPOS terminal. $135/month + 1.4% booking fee + 1.65% + $0.30 Stripe card processing per transaction. No Petboost fee on cash, bank transfer or payments on your own EFTPOS terminal. Subscription waived at $13,500+/month card volume. 24/7 self-service booking portal with abandoned booking recovery. No-show protection: pre-auth holds, cancellation fees, no-show charges. Deposits at booking: pre-pay in full or a partial amount. Card-on-file with auto-pay. 700 SMS/month for reminders. Prepaid packages and memberships with customer self-service. Group courses for puppy schools. Digital intake forms with e-signatures, waivers, vaccination tracking. Report cards. Xero via Stripe Bank Feeds, and CSV export. 650 appointments/month included ($0.50/extra). Unlimited team members (no per-seat fees). Same feature set as Business Pro. 14-day trial, pay nothing today. Cancel anytime.… Business Flex plan includes: - 650 Appointments/Month - $0 Cash/Bank/EFTPOS Fees - BYO Payment Terminal - 700 SMS/Month Petboost Enterprise Custom - contact for quote For pet businesses running two or more locations. Run every site from one Enterprise HQ with centralised control, cross-location reporting, and consolidated organisation-level billing - one bill for the whole group. No per-seat fees, no module unlocks. Custom pricing tailored to your locations, volume, and requirements. Every Enterprise customer gets a dedicated account manager, priority support with a sub-4-hour response SLA, a 99.9% uptime SLA, and Australian data residency (onshore, Privacy Act compliant, same-timezone Sydney support). White-glove onboarding: a six-stage implementation with hands-on data migration from your existing system. Includes one-click location switching, role-based permissions across sites, a branded booking portal per location, unlimited team members, and external payment-terminal support. Contact us for a tailored quote.… Petboost Enterprise plan includes: - Priority Support SLA (99.9% Uptime) - Multi-Location HQ Dashboard - Custom Onboarding & Migration - Australian Data Residency - Cross-Location Reporting - Consolidated Organisation Billing - Dedicated Account Manager Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Petboost pricing compare to alternatives? Explore how Petboost's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Petboost5.0[(2)](https://www.softwareadvice.com/product/524550-Petboost/reviews/) | Pricing available upon request | Available | Not available | 5.0 | | [PetPocketbook](https://www.softwareadvice.com/pet-grooming/petpocketbook-profile/)4.9[(127)](https://www.softwareadvice.com/pet-grooming/petpocketbook-profile/reviews/) | $25.00 /mo | Available | Available | 5.0 | | [Time To Pet](https://www.softwareadvice.com/kennel/time-to-pet-profile/)4.9[(301)](https://www.softwareadvice.com/kennel/time-to-pet-profile/reviews/) | $25.00 /mo | Available | Not available | 4.8 | | [Scritches](https://www.softwareadvice.com/product/526564-Scritches/)4.7[(32)](https://www.softwareadvice.com/product/526564-Scritches/reviews/) | $19.00 /mo | Available | Available | 4.7 | | [MoeGo](https://www.softwareadvice.com/pet-grooming/moego-profile/)4.7[(232)](https://www.softwareadvice.com/pet-grooming/moego-profile/reviews/) | $49.00 /mo | Not available | Not available | 4.6 | Petboost5.0[(2)](https://www.softwareadvice.com/product/524550-Petboost/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 5.0 - [PetPocketbook](https://www.softwareadvice.com/pet-grooming/petpocketbook-profile/)4.9[(127)](https://www.softwareadvice.com/pet-grooming/petpocketbook-profile/reviews/) * * * Starting price $25.00 /mo Free trial Available Free version Available Value For Money 5.0 - [Time To Pet](https://www.softwareadvice.com/kennel/time-to-pet-profile/)4.9[(301)](https://www.softwareadvice.com/kennel/time-to-pet-profile/reviews/) * * * Starting price $25.00 /mo Free trial Available Free version Not available Value For Money 4.8 - [Scritches](https://www.softwareadvice.com/product/526564-Scritches/)4.7[(32)](https://www.softwareadvice.com/product/526564-Scritches/reviews/) * * * Starting price $19.00 /mo Free trial Available Free version Available Value For Money 4.7 - [MoeGo](https://www.softwareadvice.com/pet-grooming/moego-profile/)4.7[(232)](https://www.softwareadvice.com/pet-grooming/moego-profile/reviews/) * * * Starting price $49.00 /mo Free trial Not available Free version Not available Value For Money 4.6 ## Petboost Features - Popular features found in Kennel Client Management Client Portal Electronic Payments Employee Management Mobile Access Online Booking Pet Birthday Tracking Pet Grooming Photo Management Records Management Reminders - More features of Petboost Accounting Accounting Integration Activity Dashboard Activity Tracking AI Copilot Alerts/Notifications Animal Database Appointment Management Appointment Scheduling Automated Scheduling Automatic Backup Availability Management Billing & Invoicing Booking Management Calendar Management Cloud Communication Management Confirmations/Reminders Contact Database Credit Card Management Credit Card Processing CRM Customer Accounts Customer Database Customer Feedback Customer History Customer Management Customer Portal Customer Service Management Customizable Branding Customizable Forms Customizable Templates Customization Daily Reports Discount Management Document Management Document Storage Drag & Drop Electronic Forms Electronic Signature Email Alerts Email Management Email Marketing Email Reminders Email Templates Employee Time Clock Event Calendar Facility Scheduling Forms Management Generative AI GPS GPS Check-in/Check-out Interoperability Invoice Management Messaging Mobile Grooming Mobility Multi-Location Multiple User Accounts Notes Management Onboarding Payment Processing Performance Personalization Pet Profiles Pet Records Photo Updates Point of Sale (POS) Real-Time Reporting Real-Time Updates Receipt Management Recurring Appointments Recurring/Subscription Billing Reporting/Analytics Reporting & Statistics Reputation Management Sales Reports Scheduling Search/Filter Service Catalog SMS Messaging SMS Notifications SMS Reminders Social Media Integration Staff Management Task Management Third-Party Integrations User Management Vaccine Management Website Integration Website Management ## Petboost Integrations Stripe Payments Integration rated undefined from -1 review Petboost Integration rated undefined from -1 review Xero Integration rated undefined from -1 review SendGrid Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review ## Petboost User Reviews ## Petboost customer ratings - Overall rating: 5/5 - Total reviews: 2 ### Rating distribution - 5 stars: 2 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- Have you used Petboost and would like to share your experience with others? ### Petboost has completely transformed the way we run our business. - Overall rating: 5/5 - Reviewer: Annika L. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Petboost has become the operational backbone of Hound Health Bondi. It’s allowed us to automate admin, reduce no-shows, and provide a smoother experience for both customers and staff. It’s also given us the flexibility to grow without worrying about whether the system can keep up. The support team is responsive, updates are regular, and new features are rolled out with real intention. Highly recommend for any pet business — grooming, daycare, training, walking — whether you’re solo or have a full team. It just works. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Petboost’s booking engine is unlike anything else we’ve come across. It handles complex requirements like dog size, breed restrictions, desexing status, suburb eligibility, service-specific limits, and even public holiday overrides — all with zero friction. What really stands out is how it manages initial vs. return visits. We offer services that require more time or assessment on the first appointment, and Petboost has this built-in — meaning no manual workarounds or awkward notes. Their approach to cancellations and no-shows is best in class. They securely store card details on file, check for available funds a few days before the appointment, and automatically notify both us and the owner if payment might be an issue. This has saved us hundreds in lost revenue. Reminders are baked into the platform. Owners get timely texts and emails in the lead-up to their appointment, reducing our manual admin dramatically. These reminders — plus SMS and email — are all included in the flat fee. No hidden costs, no per-message charges for reminder SMS. The self-service experience for owners is simple and intuitive. New customers can see real-time availability and book in minutes. Since Petboost launched its new 2025 platform, our online bookings have jumped significantly. It’s a no-brainer for both mobile and fixed-location businesses. Petboost has clearly been built by someone who gets the day-to-day of running a pet services business. Everything from recurring bookings to handling multi-pet households to adjusting appointment durations and buffer times — it’s all there. Set-up is easy, changes are seamless, and cancellation workflows are straightforward. They've thought of everything. #### Cons The only thing missing right now is a ‘report card’ feature where we could send a summary with photos and notes after each appointment. That said, Petboost already lets us upload appointment notes and images that owners can view any time. We know this feature is in the works — and when it lands, it'll be the cherry on top. #### Reasons for choosing Petboost While Gingr and KennelBooker are both comprehensive and widely used, I chose Petboost because it's Australian-based and run by a local team who truly understand the unique needs of our industry here. Petboost’s all-inclusive, transparent pricing was another key factor — no hidden fees, no per-message charges, and everything we need included from the start. Plus, their customer support and responsiveness far exceeded what I saw elsewhere. It’s clear Petboost is built with pet businesses, not just for them. #### Reasons for switching to Petboost While Square Appointments and Timely are well-designed and established platforms, they’re ultimately built for human service businesses — not for the complexity and nuance of pet care. Petboost, on the other hand, has been purpose-built from the ground up specifically for pet businesses. The team behind it clearly understands our world — they’ve built Version 1 and now Version 2 in direct collaboration with real local businesses. Updates are frequent, often daily, and feature requests are genuinely considered. The answer is rarely a flat “no” — it’s usually “yes,” or “let’s explore this together.” That level of responsiveness and deep industry alignment is why we made the switch — and haven’t looked back. Petboost isn’t just software for pet businesses. It’s software with pet businesses. --- ### A Game-Changer for Streamlining My Pet Business - Overall rating: 5/5 - Reviewer: Camille H. - Verified reviewer: Yes - Industry: Veterinary - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with PetBoost has been exceptional. The platform has not only streamlined my operations and saved me time, but it has also helped me build stronger relationships with my clients by keeping everything organised and accessible. [sensitive content hidden] and the PetBoost team have been incredibly supportive, responsive, and genuinely invested in the success of my business. I couldn’t recommend this platform more highly to anyone looking to elevate their pet business. It’s been a true game-changer for me and Trail Sniffers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about PetBoost is its all-in-one platform that has streamlined so many aspects of my business. The ability to provide clients with a dedicated space for notes, training plans, and feedback on their appointment cards has been invaluable. It has improved communication, organisation, and the ability to tailor support to each dog and guardian's needs. Additionally, the automated invoicing feature has been a huge time-saver, and the multiple payment options have made processes smoother for both me and my clients #### Reasons for switching to Petboost I made the switch from Acuity to PetBoost because I needed a platform that truly understood the unique needs of running a pet behavior and training business. While Acuity was great for basic scheduling, it lacked the tailored features that could help me manage my clients, their dogs, and the intricacies of personalized training plans efficiently. --- Showing 1 - 2 of 2 Reviews ## Other Top Recommended Kennel Software [eTailPet](https://www.softwareadvice.com/retail/sellit-pos-profile/) **4.2** (13) Recently recommended **1** times [PetExec](https://www.softwareadvice.com/pet-grooming/petexec-profile/) **4.6** (662) Recently recommended **0** times [Time To Pet](https://www.softwareadvice.com/kennel/time-to-pet-profile/) **4.9** (301) Recently recommended **0** times [MoeGo](https://www.softwareadvice.com/pet-grooming/moego-profile/) **4.7** (232) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Petboost with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice