---
title: "Bella Booking Software Reviews, Demo & Pricing - 2026"
description: "Review of Bella Booking Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/product/524642-Bella-Booking/reviews/"
page_type: "reviews"
language: "en"
---

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Bella Booking

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Overview

# Bella Booking Review

From A$25-A$99/month Free trial 4 plans

Wondering if Bella Booking is right for your organization?

Our Salon Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Bella Booking

5.0

[(16)](https://www.softwareadvice.com/product/524642-Bella-Booking/#reviews)

Pricing

Starting at A$25.00 flat rate per month

### About Bella Booking

Bella Booking is all-in-one business management software for salons, spas, skin clinics, wellness businesses, and health practitioners. Built in Sydney, Australia with zero commission and flat-rate pricing - from A$25/month for solo practitioners to A$99/month for teams of any size.

The platform covers every aspect of running an appointment-based business: drag-and-drop scheduling with day, week, and agenda views; online booking with deposits and Afterpay; two-way SMS messaging with a dedicated business phone number; automated appointment reminders via SMS and email; and incomplete booking recovery that captures abandoned online bookings and follows up automatically.

Client management includes detailed profiles with appointment history, notes, documents, family/dependent relationships, and cancellation tracking. Digital forms with electronic signatures handle consent, intake, and health screening - sent automatically when appointments are confirmed. Treatment records and SOAP notes are forms your team fills in, which the client never sees, and each practitioner's provider number can print on receipts for health fund rebates.

For revenue growth, Bella Booking includes memberships...

with recurring Stripe billing, prepaid session packages, gift cards (purchasable online), a loyalty points programme, and a full point-of-sale system for services and retail products. Team management features cover working hours, time off, roles and permissions, pricing tiers per experience level, attendance tracking with PIN clock-in, and performance reporting. The AI assistant analyses business data and delivers weekly insights with actionable recommendations. The 30 reports cover sales, appointments, client retention, lifetime value, at-risk clients, peak hours, team utilisation, and more - all with CSV export. Bella Booking serves hair salons, beauty salons, barbershops, nail salons, lash and brow studios, skin clinics, laser clinics, day spas, med spas, massage therapists, personal trainers, physiotherapy practices, chiropractic practices, and wellness businesses. Free 14-day trial. No credit card required. Free onboarding and data migration from Fresha, Timely, and other platforms.

Do you work for Bella Booking? [Manage this product listing](https://www.g2.com/products/bella-booking/claim_requests/new?auto=true)

Wondering if Bella Booking is right for your organization?

Our Salon Software selection experts can help you in 15 minutes or less.

## Bella Booking User Interface

## Popular Bella Booking Alternatives

Main Product

Bella Booking

5.0

[(16)](https://www.softwareadvice.com/product/524642-Bella-Booking/#reviews)

Ratings Breakdown

-   4.81Ease of use
-   4.94Value for money
-   5.0Customer support
-   4.69Functionality

Pricing

Starting at A$25.00 per month

Get Price

Alternative Product

[Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)

4.7

[(3692)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.65Value for money
-   4.63Customer support
-   4.55Functionality

Pricing

Starting at $23.99 per month

Get Price

Alternative Product

[Aura Salonware](https://www.softwareadvice.com/salon/aura-salonware-profile/)

4.5

[(84)](https://www.softwareadvice.com/salon/aura-salonware-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.43Value for money
-   4.49Customer support
-   4.40Functionality

Pricing

Starting at $149.00 per month

Get Price

Alternative Product

[Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/)

4.9

[(356)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/)

Ratings Breakdown

-   4.94Ease of use
-   4.76Value for money
-   4.96Customer support
-   4.80Functionality

Pricing

Starting at $130.00 per month

Get Price

Alternative Product

[DaySmart Salon](https://www.softwareadvice.com/product/152899-DaySmart-Salon/)

4.4

[(412)](https://www.softwareadvice.com/product/152899-DaySmart-Salon/reviews/)

Ratings Breakdown

-   4.37Ease of use
-   4.19Value for money
-   4.27Customer support
-   4.25Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)

4.8

[(351)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/)

Ratings Breakdown

-   4.83Ease of use
-   4.74Value for money
-   4.74Customer support
-   4.68Functionality

Pricing

Starting at $24.00 per month

Get Price

## Bella Booking Pricing and Plans

Bella Booking has four plans. Solo is A$25.00/mo billed monthly. Starter is A$67.00/mo billed monthly. Professional is A$99.00/mo billed monthly. Multi-Location Professional is custom-priced.

Free trial

Solo

A$25.00

flat rate, per month

Solo plan for single team member and starting businesses.

No plan information available

Starter

A$67.00

flat rate, per month

Up to 3 team members Unlimited appointments Online booking (24/7) Customisable booking page Online payments & deposits via Stripe Client CRM & document storage Automated SMS & email reminders SMS included (200/month) Core reports Bella AI assistant Email support Easy onboarding and free data migration…

No plan information available

Professional

A$99.00

flat rate, per month

All Starter features Unlimited team members Digital forms & intake (signatures, consent, SOAP note template) Treatment plans Gift cards, prepaid packages and client credit Memberships with recurring billing Loyalty programme and referrals Client reviews and digital tipping Service add-ons Full 30-report suite Attendance tracking with time clock SMS included (500/month per location) Priority support API access Annual billing available (A$950/year)…

No plan information available

Multi-Location Professional

$99 per location

All Professional features at every location Multiple locations under one account Unlimited team members SMS included (500/month per location) Priority support API access Volume pricing for larger groups: talk to us…

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Bella Booking pricing compare to alternatives?

Bella Booking's starting price is A$25.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Bella Booking5.0[(16)](https://www.softwareadvice.com/product/524642-Bella-Booking/reviews/) | A$25.00 /mo | Available | Not available | 4.9 |
| [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)4.7[(3,692)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) | $23.99 /mo | Available | Not available | 4.6 |
| [Aura Salonware](https://www.softwareadvice.com/salon/aura-salonware-profile/)4.5[(84)](https://www.softwareadvice.com/salon/aura-salonware-profile/reviews/) | $149.00 /mo | Not available | Not available | 4.4 |
| [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/)4.9[(356)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/) | $130.00 /mo | Available | Not available | 4.8 |
| [DaySmart Salon](https://www.softwareadvice.com/product/152899-DaySmart-Salon/)4.4[(412)](https://www.softwareadvice.com/product/152899-DaySmart-Salon/reviews/) | $29.00 /mo | Available | Not available | 4.2 |

Bella Booking5.0[(16)](https://www.softwareadvice.com/product/524642-Bella-Booking/reviews/)

* * *

Starting price

A$25.00 /mo

Free trial

Available

Free version

Not available

Value For Money

4.9

-   [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)4.7[(3,692)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)
    
    * * *
    
    Starting price
    
    $23.99 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    
-   [Aura Salonware](https://www.softwareadvice.com/salon/aura-salonware-profile/)4.5[(84)](https://www.softwareadvice.com/salon/aura-salonware-profile/reviews/)
    
    * * *
    
    Starting price
    
    $149.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.4
    
-   [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/)4.9[(356)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/)
    
    * * *
    
    Starting price
    
    $130.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.8
    
-   [DaySmart Salon](https://www.softwareadvice.com/product/152899-DaySmart-Salon/)4.4[(412)](https://www.softwareadvice.com/product/152899-DaySmart-Salon/reviews/)
    
    * * *
    
    Starting price
    
    $29.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    

## Bella Booking Features

-   Popular features found in Salon
    
    Calendar Management
    
    Client Database
    
    Confirmations/Reminders
    
    Electronic Payments
    
    Email Marketing
    
    Employee Management
    
    Inventory Management
    
    Mobile Access
    
    Multi-Location
    
    Online Booking
    
    Point of Sale (POS)
    
    Recurring Appointments
    
-   More features of Bella Booking
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    AI Copilot
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Automated Scheduling
    
    Availability Indicator
    
    Availability Management
    
    Availability Settings
    
    Billing & Invoicing
    
    Blocked Time Settings
    
    Booking Management
    
    Calendar Sync
    
    Client Management
    
    Client Portal
    
    Client Profiles
    
    Contact Database
    
    Credit Card Management
    
    Credit Card Processing
    
    Customer Database
    
    Customer History
    
    Customer Mobile App
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Debit/Credit Card Processing
    
    Discount Management
    
    Drag & Drop
    
    Electronic Forms
    
    Email Reminders
    
    For Barbershops
    
    For Salons and Spas
    
    Generative AI
    
    Gift Card Management
    
    Group Scheduling
    
    In-Person Payments
    
    Inventory Tracking
    
    Loyalty Program
    
    Mobile Alerts
    
    Multiple User Accounts
    
    Online Payments
    
    Online Store
    
    Payment Processing
    
    Payroll Management
    
    Performance Metrics
    
    Practice Management
    
    Promotions Management
    
    Ratings/Reviews
    
    Real-Time Reporting
    
    Referral Tracking
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reputation Management
    
    Rescheduling
    
    Reviews Management
    
    Scheduling
    
    Scheduling Notifications
    
    SMS Marketing
    
    SMS Messaging
    
    SMS Reminders
    
    SOAP notes
    
    Social Media Integration
    
    Staff Management
    
    Task Scheduling
    
    Third-Party Integrations
    
    Transaction History
    
    Wait List Management
    
    Waitlist Status Tracking
    
    Website Integration
    

## Bella Booking Integrations

Stripe Payments

Integration rated undefined from -1 review

## Bella Booking User Reviews

## Bella Booking customer ratings

- Overall rating: 5/5
- Total reviews: 16

### Rating distribution

- 5 stars: 16 reviews (100%)
- 4 stars: 0 reviews (0%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.8/5
- Value for money: 4.9/5
- Customer support: 5/5
- Functionality: 4.7/5

---

Have you used Bella Booking and would like to share your experience with others?

### Is You Want A Versatile Booking System You Need To Try Bella Booking!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: less than 1 year · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I'm really happy with the overall process; the system is continuously getting better, the AI assistance feature is great and the team and their support is even better. I'm yet to utilise all the features but I am excited that they are there and am looking forward to seeing my business grow with BellaBooking!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

How versatile the booking system is. I looked around for months to find the right software because I have a very unique booking system and couldn't find anything that suited my needs.

#### Cons

The only thing that I could say, at the moment, is that I am unable to mark on a template/PDF (marking pain areas, etc.). I need to do this for my client's intake process and this feature is currently not available, so I have to do it on paper and upload it to the client's file.

---

### Bella has been a game changer!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

This is the third software I've worked with and we are very happy with Bella. Great features and amazing support.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The one on one support has been an incredible help as a business owner. There are new features being developed continually and its forever improving. Very happy to change to Bella.

#### Cons

Honestly its been a grest experience. And if there isnt a feature Mo and the team work hard to make it happen!

---

### Very Satisfied with Bella Booking

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: less than 1 year · daily
- Reviewed: November 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Quick responses, efficient and accurate service, and promptly implementing my requests exactly as I want.

#### Cons

Overall, I’m very satisfied with Bella Booking, and I haven’t experienced any downsides so far. Very good.

#### Vendor response

Thanks, Eva. Glad your requests came out the way you wanted. Mo

Replied November 2026

---

### Bella is the best move we've made for our bookings. See ya later, Fresha!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We were on Fresha for about 5 years, but honestly their fees just got way out of hand. They hit you with this 20% "new client fee" for any booking that comes through their marketplace, and their tactics around it are super sneaky. When people searched for us by name on Google, a Fresha result would pop up right at the top with our business name in massive letters, so customers easily mistook it for our actual website. They'd click it, a site cookie would download on their device, and even though the person was a walk-in, or lived upstairs in our building, or was coming to us anyway, Fresha would claim them as their new client and take a 20% cut. Seriously, beware of Fresha... Switching to Bella has been such a relief. Bella has everything Fresha has and more. The calendar and scheduler are super straightforward and easy to use, and the online booking system is just so smooth for clients. The feature set is top knotch. They have a built-in promo code function, and gift card sales are super flexible since you can sell them by either a dollar amount or a specific service or bundle type. You can easily input services onto your catalogue as a single service, a bundle, or a full package, and the payments function right inside the settings makes managing future income via Stripe a breeze. Plus, the reports are genuinely useful. You can instantly check detailed revenue streams, income ready to process or track past sales with every tiny detail laid out on a single page. Or via the dashboard. We also love having integrated reviews, and the messaging plus service makes it so easy to text clients directly instead of relying on emails. We were stressing out big time about how painful it was going to be to migrate everything over, which is why we waited for years. We thought of Timely or Zenoti, but they didn't have all the features. The Bella team just handled the whole thing for us. They moved over every single client with all their details, all the gift cards we'd sold across two different platforms, our entire service menu, and even all of our existing hundreds of customer reviews. The support is also next level. If we can't find a specific feature, we just use the built-in AI function and it either tells us where it is right away or pings Bella support. We’ll literally wake up the next morning to an email saying they've already implemented what we asked for. That is proper 5-star service right there. They did this for us many times, as we have quite a high volume of cutomers daily and we needed some minor bugs ironed out. Done and dusted. Couldn't recommend Bella enough. Highly recommended! If you're stuck with Fresha and sick of the high fees, just make the switch. Great value for money, low fees and great (FAST) customer support.

#### Cons

None! Leaving Fresha and moving to Bella is the best thing we've done for our business this year! :)

#### Vendor response

Thank you, Clinton. It's been a pleasure working with you and your team, and we're glad the move went smoothly. Mo

Replied November 2026

---

### Try Bella, You Won't Regret It!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: less than 1 year · daily
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I've been grooming dogs for many years and been running a business for a few of those years now. I've tried basically every single dog grooming specific booking software, was using another general one for a while, and came across Bella. I wasn't expecting much, but I've been so pleasantly surprised by how much it can do. It's so easy to use (I'm allergic to technology), and they are SO OPEN to adding features, it's been utterly amazing. Most of the stuff they fixed for me was while I was on the free trial, and I am now converted and a forever customer. I can't speak highly enough of how much the team cares about their users, which is not an experience I've ever had lol. It's very reasonably priced and does literally everything I need. 10/10

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Honestly the best customer support and management I've ever had with a booking system, or possibly any product!

#### Cons

There were a few things that weren't working for me, but after some discussion with the people who run customer support (the owners?), they've all been added.

#### Vendor response

Thanks, Emma. Having to double-book clients to fit a second appointment sounded painful, so I'm glad that's behind you. Keep the ideas coming. Mo

Replied November 2026

---

### Great support for small business

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Retail
- Company size: Self-Employed
- Product usage: less than 1 year · daily
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I’ve been in hairdressing for 16 years and have tried quite a few different booking software over the years. Since moving to Bella Bookings, I’m really happy with the experience. What I like most is that Bella understands the challenges of running a small business and actually listens to what we need. The system is easy to use and their customer service is excellent. Whenever I have a question, the team is always helpful, patient and quick to respond. A big thank you to the Bella team for making the changeover so much easier and for all the support along the way. I really appreciate it and would definitely recommend Bella to other small business owners.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use, great customer service, affordable for small business, appointment management is easy and they understand the needs of small businesses

#### Cons

Only one thing, It would be helpful if the booking page size could be customised to suit each business.

#### Vendor response

Thank you, Jalpa. After 16 years in hairdressing you've seen plenty of booking systems, so that means a lot. We've noted your idea about the booking page size. Mo

Replied November 2026

---

### User-friendly and reliable booking system with quick support

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Using Bella Booking has made managing reservations much easier. The system is extremely user-friendly, and our customers love how quick and convenient the booking process is. Whenever an issue or question pops up, the Bella team handles and resolves it right away. Despite needing a Message Plus subscription for bulk messaging, overall it has been a very reliable and great tool for our business.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The system is very user-friendly and convenient to manage. Whenever an issue arises, the support team resolves it quickly and efficiently. Above all, it makes the booking process extremely easy and smooth for customers.

#### Cons

Nothing major so far. However, you need to subscribe to Message Plus in order to send bulk text messages.

#### Vendor response

Thanks, Ricky. Good to hear your clients find booking quick, and that support keeps up with you when something comes up. Mo

Replied November 2026

---

### Best booking system ever!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Most booking systems on the market will have a base rate, and if you wish to send your client SMS notifications, you usually need to pay out of pocket more. Whereas Bella booking systems have a 500 per month rate, which is a very good price, so I’m very appreciative and happy with them.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

They have very strong customer support and unbeatable prices with the range of services compared with other booking systems

#### Cons

The invoicing/recipe system can be improved further. I have suggested it to the customer support team, and it seems it will be a future feature, so I’m very looking forward to it.

#### Vendor response

Thanks, Sharon. Nice to hear the SMS included in your plan makes a real difference. Thanks for the invoicing suggestion too. Mo

Replied November 2026

---

### Streamlined patient booking with world-class support

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: less than 1 year · daily
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

My clients love using this platform. Patient appointment booking and documentation are streamlined and easy. Highly recommended!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customer support is fabulous—the support team is amazing and they really make things happen! For example, while setting up my website, I noticed I could use a review widget. I asked the team, and by the very next day, a Bella Booking review widget was ready to use. Making the move across was completely stress-free, and no problem was ever too big for them to solve.

#### Cons

I haven't run into any significant issues. Any minor snag during setup was resolved almost immediately by support.

#### Vendor response

Thanks, Cass. Glad the move across was stress-free, and thank you for the review widget idea. Mo

Replied November 2026

---

### The supportive & flexible system we have been asking for

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

All other booking systems should be nervous. Bella Booking's agility and their ability to genuinely listen to clients, then act on it really sets them apart from anyone else in the space. While testing the system, I was skeptical and figured there must be some hidden catch. There were features I'd been waiting on from our old system, and the support has been fast and helpful throughout. There are no long sign-up periods either, which has caught us out before with other providers. If your system is genuinely brilliant, you don't need to lock people into contracts to keep them. Bella Booking clearly knows they're good enough that they don't have to.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Communication is where Bella Booking really stands out. They listen, they help, and they actually respond. In the past, we've always been pointed to FAQ guides and left to figure out features ourselves. Bella Booking is different, their AI handles the first line of support and when it can't solve your issue, a real team member follows up. I know that might sound like a basic standard to meet. But when you actually experience their team reaching out to help, you realise how rare their approach to support is.

#### Cons

The client-facing visual side could be a little less clumpy. That said, since we've been with Bella Booking there have already been several adjustments and improvements. Our clients are enjoying all the support we're able to give them on the back end, so honestly, this is really us being picky.

#### Vendor response

Thanks, Lisa. It's good to know a real person following up after Bella AI makes the difference, and thanks for the honest note on the client-facing side. Mo

Replied November 2026

---

Showing 1 - 10 of 16 Reviews

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