--- title: "Bella Booking Software Reviews, Demo & Pricing - 2026" description: "Review of Bella Booking Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/524642-Bella-Booking/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Salon Software](https://www.softwareadvice.com/salon/) / Bella Booking Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Bella Booking Review From A$25-A$99/month Free trial 4 plans Wondering if Bella Booking is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Bella Booking 5.0 [(12)](https://www.softwareadvice.com/product/524642-Bella-Booking/#reviews) Pricing Starting at A$25.00 flat rate per month ### About Bella Booking Bella Booking is all-in-one business management software for salons, spas, skin clinics, wellness businesses, and health practitioners. Built in Sydney, Australia with zero commission and flat-rate pricing - from A$25/month for solo practitioners to A$99/month for teams of any size. The platform covers every aspect of running an appointment-based business: drag-and-drop scheduling with day, week, and agenda views; online booking with deposits and Afterpay; two-way SMS messaging with a dedicated business phone number; automated appointment reminders via SMS and email; and incomplete booking recovery that captures abandoned online bookings and follows up automatically. Client management includes detailed profiles with appointment history, notes, documents, family/dependent relationships, and cancellation tracking. Digital forms with electronic signatures handle consent, intake, and health screening - sent automatically when appointments are confirmed. Treatment records and SOAP notes are forms your team fills in, which the client never sees, and each practitioner's provider number can print on receipts for health fund rebates. For revenue growth, Bella Booking includes memberships... with recurring Stripe billing, prepaid session packages, gift cards (purchasable online), a loyalty points programme, and a full point-of-sale system for services and retail products. Team management features cover working hours, time off, roles and permissions, pricing tiers per experience level, attendance tracking with PIN clock-in, and performance reporting. The AI assistant analyses business data and delivers weekly insights with actionable recommendations. The 30 reports cover sales, appointments, client retention, lifetime value, at-risk clients, peak hours, team utilisation, and more - all with CSV export. Bella Booking serves hair salons, beauty salons, barbershops, nail salons, lash and brow studios, skin clinics, laser clinics, day spas, med spas, massage therapists, personal trainers, physiotherapy practices, chiropractic practices, and wellness businesses. Free 14-day trial. No credit card required. Free onboarding and data migration from Fresha, Timely, and other platforms. Do you work for Bella Booking? [Manage this product listing](https://www.g2.com/products/bella-booking/claim_requests/new?auto=true) Wondering if Bella Booking is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. ## Bella Booking User Interface ## Popular Bella Booking Alternatives Main Product Bella Booking 5.0 [(12)](https://www.softwareadvice.com/product/524642-Bella-Booking/#reviews) Ratings Breakdown - 4.92Ease of use - 5.0Value for money - 5.0Customer support - 4.75Functionality Pricing Starting at A$25.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3681)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Aura Salonware](https://www.softwareadvice.com/salon/aura-salonware-profile/) 4.5 [(84)](https://www.softwareadvice.com/salon/aura-salonware-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.43Value for money - 4.49Customer support - 4.40Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) 4.9 [(352)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/) Ratings Breakdown - 4.94Ease of use - 4.76Value for money - 4.96Customer support - 4.80Functionality Pricing Starting at $130.00 per month Get Price Alternative Product [DaySmart Salon](https://www.softwareadvice.com/product/152899-DaySmart-Salon/) 4.4 [(411)](https://www.softwareadvice.com/product/152899-DaySmart-Salon/reviews/) Ratings Breakdown - 4.37Ease of use - 4.18Value for money - 4.27Customer support - 4.25Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/) 4.8 [(350)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.75Value for money - 4.75Customer support - 4.69Functionality Pricing Starting at $24.00 per month Get Price ## Bella Booking Pricing and Plans Starting price: A$25.00 per month Free Trial Free Version Solo A$25.00 flat rate, per month No plan information available Starter A$67.00 flat rate, per month No plan information available Professional A$99.00 flat rate, per month No plan information available Multi-Location Professional Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Bella Booking Features - Popular features found in Salon Calendar Management Client Database Confirmations/Reminders Electronic Payments Email Marketing Employee Management Inventory Management Mobile Access Multi-Location Online Booking Point of Sale (POS) Recurring Appointments - More features of Bella Booking Absence Management Access Controls/Permissions Activity Dashboard AI Copilot Alerts/Notifications API Appointment Management Appointment Scheduler Appointment Scheduling Automated Responses Automated Scheduling Availability Indicator Availability Management Availability Settings Before & After Pictures Billing Billing & Invoicing Blocked Time Settings Booking Management Buffer Times Calendar Sync Chat/Messaging Client Communications Client Management Client Portal Client Profiles Commenting/Notes Communication Management Confirmation and Cancellation Consent Forms Contact Database Credit Card Management Credit Card Processing CRM Custom Booking Page Customer Accounts Customer Activity Tracking Customer Database Customer History Customer Mobile App Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Debit/Credit Card Processing Digital Signature Discount Management Document Management Drag & Drop Electronic Forms Email Alerts Email Reminders Employee Scheduling Facility Scheduling Faculty/Staff Management Feedback Management For Barbershops For Chiropractors For Medical Spas Forms Management For Physical Therapy For Salons and Spas Generative AI Gift Card Management Group Scheduling Historical Reporting In-Person Payments Inventory Tracking Loyalty Management Loyalty Program Medical History Records Mobile Alerts Multiple User Accounts Negative Feedback Management Online Payments Online Store Patient Engagement Patient Management Patient Portal Patient Records Patient Records Management Payment Processing Payment Reminders Payroll Management Performance Metrics Photo Management Practice Management Progress Notes Promotions Management Push Notifications Ratings/Reviews Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Records Management Recurring/Subscription Billing Referral Tracking Registration Management Reminders Reporting/Analytics Reporting and Analytics Reporting & Statistics Reputation Management Rescheduling Resource Scheduling Response Management Reviewer Validation Review Monitoring Review Notification Review Request Reviews Management Role-Based Permissions Room Booking Sales Reports Scheduling Scheduling Notifications Security and Authorization Self Service Portal Sentiment Analysis Set Working Hours Shift Swapping SMS Marketing SMS Messaging SMS Reminders SOAP notes Social Media Integration Staff Management Task Scheduling Template Management Third-Party Integration Third-Party Integrations Timesheet Management Transaction History Treatment Packages Treatment Planning Two-Way Communication User Management Waiting Time Tracking Wait List Management Waitlist Status Tracking Website Integration Widgets Workflow Management ## Bella Booking Integrations Stripe Integration rated undefined from -1 review ## Bella Booking User Reviews ## Bella Booking customer ratings - Overall rating: 5/5 - Total reviews: 12 ### Rating distribution - 5 stars: 12 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4.8/5 --- Have you used Bella Booking and would like to share your experience with others? ### The supportive & flexible system we have been asking for - Overall rating: 5/5 - Reviewer: Lisa F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. All other booking systems should be nervous. Bella Booking's agility and their ability to genuinely listen to clients, then act on it really sets them apart from anyone else in the space. While testing the system, I was skeptical and figured there must be some hidden catch. There were features I'd been waiting on from our old system, and the support has been fast and helpful throughout. There are no long sign-up periods either, which has caught us out before with other providers. If your system is genuinely brilliant, you don't need to lock people into contracts to keep them. Bella Booking clearly knows they're good enough that they don't have to. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Communication is where Bella Booking really stands out. They listen, they help, and they actually respond. In the past, we've always been pointed to FAQ guides and left to figure out features ourselves. Bella Booking is different, their AI handles the first line of support and when it can't solve your issue, a real team member follows up. I know that might sound like a basic standard to meet. But when you actually experience their team reaching out to help, you realise how rare their approach to support is. #### Cons The client-facing visual side could be a little less clumpy. That said, since we've been with Bella Booking there have already been several adjustments and improvements. Our clients are enjoying all the support we're able to give them on the back end, so honestly, this is really us being picky. #### Reasons for choosing Bella Booking the support, and bella booking kept us by listening and helping. #### Reasons for switching to Bella Booking They are too slow to solve problems and they are not flexible in hearing the changes that we have been asking for over the past 5 years --- ### Best Salon Software for Sole Traders - Overall rating: 5/5 - Reviewer: Sheree R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have had a fantastic experience any question has been quickly answered and any additional feature I have required have been quickly added. Such amazing customer service and a great product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service is fantastic!!! [sensitive content hidden] and his team have made setting up my services and clientele list seamless. Such and amazing easy to use program with second to none support. Thankyou. #### Cons Overall, I think this is an amazing product and very user friendly. No complaints here. Easey setup and comprehensive enough for my needs. If anything, some additional reporting features could be added but overall great. a suggestion would be to have a section to add costing for treatments. #### Reasons for choosing Bella Booking price and value for money with the features that were important to me, a little disappointed that I needed to add onto my original pack and would have a more inclusive page e.g. when i signed up add ons were available now not. --- ### Great support for small business - Overall rating: 5/5 - Reviewer: Jalpa P. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I’ve been in hairdressing for 16 years and have tried quite a few different booking software over the years. Since moving to Bella Bookings, I’m really happy with the experience. What I like most is that Bella understands the challenges of running a small business and actually listens to what we need. The system is easy to use and their customer service is excellent. Whenever I have a question, the team is always helpful, patient and quick to respond. A big thank you to the Bella team for making the changeover so much easier and for all the support along the way. I really appreciate it and would definitely recommend Bella to other small business owners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, great customer service, affordable for small business, appointment management is easy and they understand the needs of small businesses #### Cons Only one thing, It would be helpful if the booking page size could be customised to suit each business. #### Reasons for switching to Bella Booking Customer service was not good, if software didn’t run then you have to wait till 2am for any human to contact you.. --- ### Best booking system ever! - Overall rating: 5/5 - Reviewer: Sharon C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Most booking systems on the market will have a base rate, and if you wish to send your client SMS notifications, you usually need to pay out of pocket more. Whereas Bella booking systems have a 500 per month rate, which is a very good price, so I’m very appreciative and happy with them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They have very strong customer support and unbeatable prices with the range of services compared with other booking systems #### Cons The invoicing/recipe system can be improved further. I have suggested it to the customer support team, and it seems it will be a future feature, so I’m very looking forward to it. #### Reasons for switching to Bella Booking Too expensive, and customer support is poor, and they sometimes mischarged. --- ### Pleased I made the change to Bella - Overall rating: 5/5 - Reviewer: Rebecca M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered BRILLIANT – Bella Bookings have been extremely helpful, patient and understanding. Customer service is fantastic and I really hope it stays that way. Mo and Hossam are extraordinary, they have gone above and beyond. Thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have just signed up with Bella Bookings after being with another company for the last 6 or so years. Within 3 business days Bella bookings have given me more customer service than in the whole time I was with the other company, they only take a maximin 10-15 min if they are busy to reply, as a business owner this means a lot. Both [sensitive information] have been AMAZING and without there help I would not have been able to be ready on time. #### Cons For people who are not tech savvy a few small things are not very clear on where to find them in the system, however over time I’m sure it will make sense. #### Reasons for switching to Bella Booking Fresha continues to add costing on to anything they can, continued bad customer service, I’m still witting for an email to be replied to 2 weeks ago, sometimes it will take 2 months for a reply. They removed the agreed amount of monthly text messages that I have in writing for when they started subscriptions. I have been loyal since they were small and they have not returned that loyalty. Thats just a few reasons --- ### Try Bella, You Won't Regret It! - Overall rating: 5/5 - Reviewer: Emma W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I've been grooming dogs for many years and been running a business for a few of those years now. I've tried basically every single dog grooming specific booking software, was using another general one for a while, and came across Bella. I wasn't expecting much, but I've been so pleasantly surprised by how much it can do. It's so easy to use (I'm allergic to technology), and they are SO OPEN to adding features, it's been utterly amazing. Most of the stuff they fixed for me was while I was on the free trial, and I am now converted and a forever customer. I can't speak highly enough of how much the team cares about their users, which is not an experience I've ever had lol. It's very reasonably priced and does literally everything I need. 10/10 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Honestly the best customer support and management I've ever had with a booking system, or possibly any product! #### Cons There were a few things that weren't working for me, but after some discussion with the people who run customer support (the owners?), they've all been added. #### Reasons for switching to Bella Booking It mostly did what I wanted, but I couldn't have multiple appointments and had to "double book" customers. This was a nightmare for me, and more importantly, for my customers doing their online bookings. --- ### User-friendly and reliable booking system with quick support - Overall rating: 5/5 - Reviewer: Ricky K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Using Bella Booking has made managing reservations much easier. The system is extremely user-friendly, and our customers love how quick and convenient the booking process is. Whenever an issue or question pops up, the Bella team handles and resolves it right away. Despite needing a Message Plus subscription for bulk messaging, overall it has been a very reliable and great tool for our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is very user-friendly and convenient to manage. Whenever an issue arises, the support team resolves it quickly and efficiently. Above all, it makes the booking process extremely easy and smooth for customers. #### Cons Nothing major so far. However, you need to subscribe to Message Plus in order to send bulk text messages. #### Reasons for switching to Bella Booking The previous system was easy to use, but it lacked advanced features compared to Bella Booking. --- ### Highly Recommend. - Overall rating: 5/5 - Reviewer: Amelia G. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Bella booking is fantastic has all the features I need, makes bookings a breeze and customer service is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bella booking is so easy to use and the customer support is absolutely amazing. The price is very reasonable and the system has everything you need. The virtual assistant is so helpful and the customer service is so attentive. #### Cons Nothing I honestly wish I found them sooner, would’ve made my 5 years of business a whole lot easier #### Reasons for switching to Bella Booking Fresha was way too pricey and the booking website itself wasn’t customisable. --- ### Best decision we made - Overall rating: 5/5 - Reviewer: Ayesha H. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Bella has made my transition to a new system so much easier and less stressful, I’m so grateful for the support that we received #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is user friendly and value for money, and the support we received with the set has been amazing, I’m so grateful for Bella booking system #### Cons Nothing at present, I’m still familiarising myself with everything, perhaps as I work more with the system, something may come up #### Reasons for switching to Bella Booking They couldn’t accommodate for the type of membership we are moving into as a business --- ### Streamlined patient booking with world-class support - Overall rating: 5/5 - Reviewer: Cass M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My clients love using this platform. Patient appointment booking and documentation are streamlined and easy. Highly recommended! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support is fabulous—the support team is amazing and they really make things happen! For example, while setting up my website, I noticed I could use a review widget. I asked the team, and by the very next day, a Bella Booking review widget was ready to use. Making the move across was completely stress-free, and no problem was ever too big for them to solve. #### Cons I haven't run into any significant issues. Any minor snag during setup was resolved almost immediately by support. --- Showing 1 - 10 of 12 Reviews Load More Reviews ## Other Top Recommended Salon Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (586) Recently recommended **24** times [Phorest](https://www.softwareadvice.com/salon/phorest-profile/) **4.8** (431) Recently recommended **5** times [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) **4.8** (5771) Recently recommended **0** times [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) **4.7** (3681) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Bella Booking with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice