--- title: "Consio Software Reviews, Demo & Pricing - 2026" description: "Review of Consio Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/524804-Consio/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Auto Dialer Software](https://www.softwareadvice.com/call-center/auto-dialer-comparison/) / Consio Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Consio Review From $30-$120/month Free version 3 plans Wondering if Consio is right for your organization? Our Auto Dialer Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Consio 4.8 [(8)](https://www.softwareadvice.com/product/524804-Consio/#reviews) Pricing Starting at $30.00 usage based per month ### About Consio Consio is an AI phone platform that helps ecommerce teams talk to their customers by phone, with AI voice agents that handle both inbound and outbound calls. Its AI voice agent answers calls 24/7 with Shopify order and live stock context. It handles common questions, sends SMS with tracking links, product information or order updates, books a callback for your team when a caller needs a person, and routes higher-intent conversations to the right rep through IVR menus and call queues. The AI voice agent can also call your customers. Teams pick a Klaviyo or Shopify segment, such as abandoned checkouts, failed payments or VIP customers, and the agent calls with cart and order history loaded, creates a draft order, texts the checkout link and leaves a voicemail when nobody answers. Human teams can run the same campaigns with a power dialer and live monitoring. The platform also centralizes calls and SMS, adds AI summaries and transcripts, and helps teams understand which conversations influenced orders. Consio integrates with tools like Klaviyo, Zendesk, Gorgias, Kustomer, Richpanel, eDesk and Re:amaze, and offers a public API, so teams can work with the systems they already use. C... onsio is the publisher of the Consio Voice AI Index (consio.ai/data), a monthly benchmark built from tens of thousands of AI phone calls a month across 200+ Shopify brands. Do you work for Consio? [Manage this product listing](https://www.g2.com/products/consio/claim_requests/new?auto=true) Wondering if Consio is right for your organization? Our Auto Dialer Software selection experts can help you in 15 minutes or less. ## Consio User Interface ## Popular Consio Alternatives Main Product Consio 4.8 [(8)](https://www.softwareadvice.com/product/524804-Consio/#reviews) Ratings Breakdown - 4.88Ease of use - 4.63Value for money - 4.63Customer support - 4.75Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [ASPR AI](https://www.softwareadvice.com/product/535070-ASPR-AI/) 4.6 [(12)](https://www.softwareadvice.com/product/535070-ASPR-AI/#reviews) Ratings Breakdown - 4.50Ease of use - 4.58Value for money - 4.75Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [Aircall](https://www.softwareadvice.com/call-center/aircall-profile/) 4.2 [(467)](https://www.softwareadvice.com/call-center/aircall-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 3.94Value for money - 4.04Customer support - 4.07Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) 4.8 [(134)](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.65Value for money - 4.79Customer support - 4.71Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(893)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.63Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.8 [(338)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.70Value for money - 4.78Customer support - 4.74Functionality Pricing Starting at $25.00 per month Get Price ## Consio Pricing and Plans Consio has three plans. $30/month is $30.00/mo billed monthly. $60/month is $60.00/mo billed monthly. $120/month is $120.00/mo billed monthly. Free version $30/month $30.00 usage based, per month Includes 100 voice minutes (metered in 10-second increments). Overage: $0.10/min. Unlimited agents; all features included (Power Dialer, Voicemail Drops, AI Voice Agent 24/7). Built-in 1-to-1 SMS with delivery status (messages billed at carrier rates). Native Shopify/Klaviyo/Gorgias; recordings, transcripts, AI summaries; full campaign/rep performance.… $30/month plan includes: - Unlimited seats - AI voice agent - phone number included - Power dialer - IVR & smart routing - Shopify sync - Klaviyo sync - Revenue attribution - Call recordings & transcripts - Analytics dashboard - Email support - Abandoned-cart callbacks - VIP & win-back campaigns - CRM auto-logging - Conversation intelligence (summaries, tags) - Business & after-hours IVR - Predictive dialer - Dedicated onboarding & CSM - Compliance pack (TCPA/GDPR) $60/month $60.00 usage based, per month Includes 400 voice minutes (metered in 10-second increments). Overage: $0.10/min. Unlimited agents; all features included (Power Dialer, Voicemail Drops, AI Voice Agent 24/7). Built-in 1-to-1 SMS with delivery status (messages billed at carrier rates). Native Shopify/Klaviyo/Gorgias; recordings, transcripts, AI summaries; full campaign/rep performance.… No plan information available $120/month $120.00 usage based, per month Includes 1000 voice minutes (metered in 10-second increments). Overage: $0.10/min. Unlimited agents; all features included (Power Dialer, Voicemail Drops, AI Voice Agent 24/7). Built-in 1-to-1 SMS with delivery status (messages billed at carrier rates). Native Shopify/Klaviyo/Gorgias; recordings, transcripts, AI summaries; full campaign/rep performance.… No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Consio pricing compare to alternatives? Consio's starting price is $30.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Consio4.8[(8)](https://www.softwareadvice.com/product/524804-Consio/reviews/) | $30.00 /mo | Not available | Available | 4.6 | | [ASPR AI](https://www.softwareadvice.com/product/535070-ASPR-AI/)4.6[(12)](https://www.softwareadvice.com/product/535070-ASPR-AI/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | | [Aircall](https://www.softwareadvice.com/call-center/aircall-profile/)4.2[(467)](https://www.softwareadvice.com/call-center/aircall-profile/reviews/) | $40.00 /mo | Available | Not available | 3.9 | | [Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/)4.8[(134)](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/reviews/) | $25.00 /user/mo | Not available | Not available | 4.7 | | [Ringover](https://www.softwareadvice.com/voip/ringover-profile/)4.7[(893)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) | $29.00 /user/mo | Available | Not available | 4.5 | Consio4.8[(8)](https://www.softwareadvice.com/product/524804-Consio/reviews/) * * * Starting price $30.00 /mo Free trial Not available Free version Available Value For Money 4.6 - [ASPR AI](https://www.softwareadvice.com/product/535070-ASPR-AI/)4.6[(12)](https://www.softwareadvice.com/product/535070-ASPR-AI/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 - [Aircall](https://www.softwareadvice.com/call-center/aircall-profile/)4.2[(467)](https://www.softwareadvice.com/call-center/aircall-profile/reviews/) * * * Starting price $40.00 /mo Free trial Available Free version Not available Value For Money 3.9 - [Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/)4.8[(134)](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/reviews/) * * * Starting price $25.00 /user/mo Free trial Not available Free version Not available Value For Money 4.7 - [Ringover](https://www.softwareadvice.com/voip/ringover-profile/)4.7[(893)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) * * * Starting price $29.00 /user/mo Free trial Available Free version Not available Value For Money 4.5 ## Consio Features - Popular features found in Auto Dialer Call Center Management Caller ID Call Monitoring Call Recording Call Routing Campaign Management Computer Telephony Integration Predictive Dialer Reporting/Analytics Voice Mail - More features of Consio Activity Dashboard Activity Tracking AI Copilot AI/Machine Learning AI Text Summarization Alerts/Escalation Answering Machine Detection API Auto-Dialer Automatic Call Distribution Automatic Outbound Dialer Autonomous Task Execution Callback Scheduling Call Disposition Call Logging Call Management Call Reporting Call Scheduling Call Scripting Call Tracking Call Transfer Chatbot Chat/Messaging CRM Customer Engagement Dashboard For Sales Teams/Organizations Generative AI Human-in-the-loop (HITL) Inbound Call Center Interaction Tracking IVR Lead Follow-Up List Management Monitoring Multi-Campaign Multi-Channel Communication Natural Language Interaction Notes Management Omnichannel Outreach Outbound Call Center Power Dialer Queue Management Real-Time Monitoring Real-Time Reporting Reporting & Statistics Revenue Tracking Sales Activity Management Scheduling SMS Messaging Speech Recognition Text to Speech Third-Party Integrations Workflow Automation ## Consio Integrations Shopify Plus Integration rated undefined from -1 review Klaviyo Integration rated undefined from -1 review Gorgias Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Kustomer Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review See all 9 integrations ## Consio User Reviews ## Consio customer ratings - Overall rating: 4.8/5 - Total reviews: 8 ### Rating distribution - 5 stars: 7 reviews (88%) - 4 stars: 0 reviews (0%) - 3 stars: 1 reviews (13%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.6/5 - Customer support: 4.6/5 - Functionality: 4.8/5 --- Have you used Consio and would like to share your experience with others? ### A Game-Changer for E-Commerce Phone Operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with Consio has been exceptionally positive. It bridges a major gap in e-commerce tech by transforming voice interactions from a costly support burden into an active sales and engagement channel. The deep integration with commerce platforms, combined with fluid AI voice agents and clean human handoffs, makes it a powerful asset for lean teams looking to scale operations without scaling headcount. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Consio is how effortlessly it bridges AI automation with real-time commerce data. For an e-commerce tech founder, seeing support and sales workflows sync seamlessly with live order context, customer segments and post-call summaries saves hours of manual work. It turns what used to be a fragmented channel into an organized, high converting revenue stream with minimal setup friction. #### Cons There was a slight initial learning curve when setting up complex call routing rules and fine tuning the AI responses to sound completely natural with our specific brand voice. Expanding reporting options and providing more plug-and play AI prompt templates out of the box would make onboarding even faster. --- ### A responsive team that listens to customer feedback - Overall rating: 5/5 - Reviewer: Katherine S. - Industry: Hospitality - Company size: 5001-10000 employees - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Consio has been positive. The team has been responsive whenever we've encountered an issue and has shown a genuine willingness to listen to our feedback and suggestions. We appreciate that they take the time to investigate concerns and work with their development team on improvements. Their customer-focused approach has made working with them a good experience, and we're happy to continue the relationship. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked most about Consio was the responsiveness of the team and their willingness to listen to feedback. Whenever we raised an issue or suggested an improvement, they took the time to look into it and work toward a solution. That level of support made the experience positive and gave us confidence in continuing to work with them. #### Cons There is still room for improvement in some areas, particularly in how quickly certain updates and requested changes are implemented. However, the team has been open to feedback and willing to work on improvements, which has made the overall experience positive. --- ### A strong platform for managing phone operations and sales - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Consio has been very positive. It has been a good fit for managing our phone operations and sales, especially with the ability to combine AI and human agents in one workflow. The integration with our commerce data helps us handle more detailed customer questions, while the sales attribution gives us clearer visibility into phone activity and team contributions. Overall, it has made our phone operations more organized and easier to track. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration with our commerce data is what I liked most about Consio. Having AI and human agents work within the same phone operation also makes things more efficient, while the sales attribution gives us better visibility into call activity and team contributions. #### Cons The platform has worked well for us overall, but there was a bit of a learning curve when getting everything set up and familiarizing the team with the different features. Once we got used to the workflow, it became much easier to manage. --- ### A Phone Sales Team That Just Works for Shopify - Overall rating: 5/5 - Reviewer: Reymond D. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Consio has been excellent. It plugs straight into my Shopify store so every call starts with live order and customer details, and the AI answers fast day and night. It handles common questions and checkout help, and only routes hot leads to me with clear notes so I can act right away. I also use the outbound dialer to reach people who left items in their cart and my VIPs, and I can see which calls and texts actually turn into sales. For my workflow it just works. No switching tabs, no guesswork, and no missed calls—so it feels like having a small sales team on the phone without the hassle. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros shows live order and customer details. In my own use, the inbound AI answers fast, day or night, handles common questions and checkout help, and only sends the hot leads to me with a clear note. I also use the outbound dialer to call people who left items in their cart or my VIPs, and I can see which calls and texts actually lead to sales. It feels like having a small sales team on the phone without the hassle, and everything ties back to real revenue in my dashboard. #### Cons Honestly, I don’t have any dislikes with Consio. It plugs right into my Shopify store, answers calls fast day and night, and only sends me the hot leads with clear notes. The outbound dialer helps me reach cart abandoners and VIPs, and I can see which calls and texts actually turn into sales. For my workflow it just works, no switching tabs, no guesswork, and no missed calls. If I need more, the setup scales with me, but even day one it felt like having a small sales team on the phone without the hassle. --- ### Partners with Consio - Overall rating: 3/5 - Reviewer: Quynh T. - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered We are partners with Consio, and we have referred a significant number of clients to their services. However, when the time came to pay the commissions we had earned, the payments were not made. This situation has raised serious concerns for us regarding the handling of affiliate commissions and the transparency of their practices. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros What I like most about Consio is its user-friendly platform, practical solutions, and the value it provides to businesses. I also appreciate how easy it is for customers to access and benefit from its services. #### Cons The main area I think Consio could improve is communication and transparency, particularly regarding partner support and commission payments. Clearer communication in these areas would help create a better experience for affiliates. --- ### Great solution for a small Shopify business - Overall rating: 5/5 - Reviewer: John Zedrick T. - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered We’ve had a very positive experience with Consio so far. For a small Shopify business, it offers a good balance of functionality and ease of use without making things unnecessarily complicated. I would definitely recommend it to other small businesses looking for a reliable solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Consio has been a great addition to our Shopify business. We’re a small team of 2–10 people in Vancouver, so having a platform that is straightforward and doesn’t feel overly complicated is really important for us. The setup was smooth, and the interface is easy for our team to understand and use. I especially like how it fits into our existing workflow without requiring a lot of extra steps. It has helped us stay more organized and manage our day-to-day operations more efficiently. #### Cons There are a few areas where I think additional customization options would be helpful as our business grows, but overall, we haven’t experienced any major issues. --- ### A very useful sales and calling platform for Shopify - Overall rating: 5/5 - Reviewer: Razvan C. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with Consio has been very positive. It has helped us manage calls and sales conversations more efficiently and reduced some of the manual work involved in keeping track of prospects and follow-ups. The platform feels practical rather than overcomplicated, and customer support has been responsive whenever we've needed help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Consio is very easy to use and brings calls, sales activity and customer communication together in one place. The call dialer is particularly useful and saves a lot of time compared with managing calls manually. I also like the meeting summaries because they make it much easier to keep track of conversations and follow-up actions. Overall, it offers good value for money for a sales-focused team #### Cons There was a little bit of a learning curve when first setting everything up and understanding all the features. Once we got used to the platform, though, it became straightforward to use. I would also like to see even more integrations and reporting options in the future --- ### A useful phone solution for Shopify businesses - Overall rating: 5/5 - Reviewer: Hasibul H. - Industry: Consumer Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience has been positive. It feels like a useful solution for Shopify businesses that deal with a lot of customer calls. Having the phone system, customer context, and AI support in one place makes the workflow simpler. There’s still some room for improvement, but the overall concept and functionality are solid. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Shopify integration is the part I liked most. Having customer and order information available when handling calls makes things much easier. The AI handling of common questions can also save time, especially for repetitive support requests. #### Cons The setup can take a little time to get used to, especially when configuring different call flows and campaigns. I’d also like to see more customization options for certain conversations. --- Showing 1 - 8 of 8 Reviews ## Other Top Recommended Auto Dialer Software [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (487) Recently recommended **7** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (157) Recently recommended **6** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **4** times [Dialpad Connect](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (572) Recently recommended **2** times Stuck Between Options? Our experts can help you compare Consio with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice