--- title: "Consio Software Reviews, Demo & Pricing - 2026" description: "Review of Consio Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/524804-Consio/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [AI Sales Assistant Software](https://www.softwareadvice.com/ai-sales-assistant/) / Consio Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Consio Review From $30-$120/month Free version 3 plans Wondering if Consio is right for your organization? Our AI Sales Assistant Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Consio 4.6 [(5)](https://www.softwareadvice.com/product/524804-Consio/#reviews) Pricing Starting at $30.00 usage based per month ### About Consio Consio is an AI phone platform that helps ecommerce teams talk to their customers by phone, with AI voice agents that handle both inbound and outbound calls. Its AI voice agent answers calls 24/7 with Shopify order and live stock context. It handles common questions, sends SMS with tracking links, product information or order updates, books a callback for your team when a caller needs a person, and routes higher-intent conversations to the right rep through IVR menus and call queues. The AI voice agent can also call your customers. Teams pick a Klaviyo or Shopify segment, such as abandoned checkouts, failed payments or VIP customers, and the agent calls with cart and order history loaded, creates a draft order, texts the checkout link and leaves a voicemail when nobody answers. Human teams can run the same campaigns with a power dialer and live monitoring. The platform also centralizes calls and SMS, adds AI summaries and transcripts, and helps teams understand which conversations influenced orders. Consio integrates with tools like Klaviyo, Zendesk, Gorgias, Kustomer, Richpanel, eDesk and Re:amaze, and offers a public API, so teams can work with the systems they already use. Do you work for Consio? [Manage this product listing](https://www.g2.com/products/consio/claim_requests/new?auto=true) Wondering if Consio is right for your organization? Our AI Sales Assistant Software selection experts can help you in 15 minutes or less. ## Consio User Interface ## Popular Consio Alternatives Main Product Consio 4.6 [(5)](https://www.softwareadvice.com/product/524804-Consio/#reviews) Ratings Breakdown - 4.80Ease of use - 4.60Value for money - 4.40Customer support - 4.80Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Gong](https://www.softwareadvice.com/call-center/gong-profile/) 4.8 [(561)](https://www.softwareadvice.com/call-center/gong-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.62Value for money - 4.65Customer support - 4.68Functionality Pricing Available upon request Get Price Alternative Product [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) 4.2 [(571)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.10Value for money - 4.03Customer support - 4.17Functionality Pricing Starting at $27.00 per month Get Price Alternative Product [byVoice](https://www.softwareadvice.com/product/525554-Conversational-AI-Platform/) 5.0 [(1)](https://www.softwareadvice.com/product/525554-Conversational-AI-Platform/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(892)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.63Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Close](https://www.softwareadvice.com/crm/close-io-profile/) 4.7 [(164)](https://www.softwareadvice.com/crm/close-io-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.36Value for money - 4.55Customer support - 4.29Functionality Pricing Starting at $9.00 per month Get Price ## Consio Pricing and Plans Starting price: $30.00 per month Free Trial Free Version $30/month $30.00 usage based, per month Plan includes: - Unlimited seats - AI voice agent - phone number included - Power dialer - IVR & smart routing - Shopify sync - Klaviyo sync - Revenue attribution - Call recordings & transcripts - Analytics dashboard Read More $60/month $60.00 usage based, per month No plan information available $120/month $120.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Consio Features - Popular features found in AI Sales Assistant AI/Machine Learning Contact Management Conversation Intelligence CRM For Sales Teams/Organizations Sales Activity Management - More features of Consio Activity Dashboard Activity Tracking AI Copilot AI Text Summarization Alerts/Escalation Answering Machine Detection API API Access for Business System Integration Auto-Dialer Automatic Call Distribution Automatic Outbound Dialer Autonomous Task Execution Callback Scheduling Call Disposition Caller ID Call Logging Call Management Call Monitoring Call Recording Call Reporting Call Routing Call Scheduling Call Scripting Call Tracking Call Transfer Campaign Management Chatbot Chat/Messaging Context Maintenance Within Sessions Customer Engagement Customer Segmentation Dashboard Fallback Responses for Unknown Queries Generative AI Human-in-the-loop (HITL) Inbound Call Center Intent Recognition Interaction Tracking IVR Knowledge Base Management Lead Follow-Up List Management Monitoring Multi-Campaign Multi-Channel Communication Multi-Language Natural Conversation Natural Language Interaction Natural Language Processing Notes Management Omnichannel Outreach Outbound Call Center Performance Metrics Power Dialer Queue Management Real-Time Analytics Real-Time Monitoring Real-Time Reporting Reporting/Analytics Reporting & Statistics Revenue Tracking Scheduling SMS Messaging Speech Recognition Speech Synthesis Text to Speech Third-Party Integrations Voice Mail Workflow Automation ## Consio Integrations Shopify Plus Integration rated undefined from -1 review Klaviyo Integration rated undefined from -1 review Gorgias Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Kustomer Integration rated undefined from -1 review Zendesk AI Integration rated undefined from -1 review See all 10 integrations ## Consio User Reviews ## Consio customer ratings - Overall rating: 4.6/5 - Total reviews: 5 ### Rating distribution - 5 stars: 4 reviews (80%) - 4 stars: 0 reviews (0%) - 3 stars: 1 reviews (20%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.6/5 - Customer support: 4.4/5 - Functionality: 4.8/5 --- Have you used Consio and would like to share your experience with others? ### A very useful sales and calling platform for Shopify - Overall rating: 5/5 - Reviewer: Razvan C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with Consio has been very positive. It has helped us manage calls and sales conversations more efficiently and reduced some of the manual work involved in keeping track of prospects and follow-ups. The platform feels practical rather than overcomplicated, and customer support has been responsive whenever we've needed help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Consio is very easy to use and brings calls, sales activity and customer communication together in one place. The call dialer is particularly useful and saves a lot of time compared with managing calls manually. I also like the meeting summaries because they make it much easier to keep track of conversations and follow-up actions. Overall, it offers good value for money for a sales-focused team #### Cons There was a little bit of a learning curve when first setting everything up and understanding all the features. Once we got used to the platform, though, it became straightforward to use. I would also like to see even more integrations and reporting options in the future --- ### A useful phone solution for Shopify businesses - Overall rating: 5/5 - Reviewer: Mohammad Hasibul H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience has been positive. It feels like a useful solution for Shopify businesses that deal with a lot of customer calls. Having the phone system, customer context, and AI support in one place makes the workflow simpler. There’s still some room for improvement, but the overall concept and functionality are solid. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Shopify integration is the part I liked most. Having customer and order information available when handling calls makes things much easier. The AI handling of common questions can also save time, especially for repetitive support requests. #### Cons The setup can take a little time to get used to, especially when configuring different call flows and campaigns. I’d also like to see more customization options for certain conversations. --- ### Partners with Consio - Overall rating: 3/5 - Reviewer: bunny p. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered We are partners with Consio, and we have referred a significant number of clients to their services. However, when the time came to pay the commissions we had earned, the payments were not made. This situation has raised serious concerns for us regarding the handling of affiliate commissions and the transparency of their practices. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros What I like most about Consio is its user-friendly platform, practical solutions, and the value it provides to businesses. I also appreciate how easy it is for customers to access and benefit from its services. #### Cons The main area I think Consio could improve is communication and transparency, particularly regarding partner support and commission payments. Clearer communication in these areas would help create a better experience for affiliates. --- ### Great solution for a small Shopify business - Overall rating: 5/5 - Reviewer: John Zedrick T. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered We’ve had a very positive experience with Consio so far. For a small Shopify business, it offers a good balance of functionality and ease of use without making things unnecessarily complicated. I would definitely recommend it to other small businesses looking for a reliable solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Consio has been a great addition to our Shopify business. We’re a small team of 2–10 people in Vancouver, so having a platform that is straightforward and doesn’t feel overly complicated is really important for us. The setup was smooth, and the interface is easy for our team to understand and use. I especially like how it fits into our existing workflow without requiring a lot of extra steps. It has helped us stay more organized and manage our day-to-day operations more efficiently. #### Cons There are a few areas where I think additional customization options would be helpful as our business grows, but overall, we haven’t experienced any major issues. --- ### A Phone Sales Team That Just Works for Shopify - Overall rating: 5/5 - Reviewer: Reymond D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Consio has been excellent. It plugs straight into my Shopify store so every call starts with live order and customer details, and the AI answers fast day and night. It handles common questions and checkout help, and only routes hot leads to me with clear notes so I can act right away. I also use the outbound dialer to reach people who left items in their cart and my VIPs, and I can see which calls and texts actually turn into sales. For my workflow it just works. No switching tabs, no guesswork, and no missed calls—so it feels like having a small sales team on the phone without the hassle. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros shows live order and customer details. In my own use, the inbound AI answers fast, day or night, handles common questions and checkout help, and only sends the hot leads to me with a clear note. I also use the outbound dialer to call people who left items in their cart or my VIPs, and I can see which calls and texts actually lead to sales. It feels like having a small sales team on the phone without the hassle, and everything ties back to real revenue in my dashboard. #### Cons Honestly, I don’t have any dislikes with Consio. It plugs right into my Shopify store, answers calls fast day and night, and only sends me the hot leads with clear notes. The outbound dialer helps me reach cart abandoners and VIPs, and I can see which calls and texts actually turn into sales. For my workflow it just works, no switching tabs, no guesswork, and no missed calls. If I need more, the setup scales with me, but even day one it felt like having a small sales team on the phone without the hassle. --- Showing 1 - 5 of 5 Reviews ## Other Top Recommended AI Sales Assistant Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18812) Recently recommended **0** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (7004) Recently recommended **0** times [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3063) Recently recommended **0** times [CaptivateIQ](https://www.softwareadvice.com/sales-performance-management/captivateiq-profile/) **4.8** (874) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Consio with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice