# healow Genie Software Reviews, Demo & Pricing - 2026 > Review of healow Genie Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/525997-healow-Genie --- [Home](https://www.softwareadvice.com/) / [Contact Center Software](https://www.softwareadvice.com/contact-center/) / healow Genie Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # healow Genie 2026: Benefits, Features & Pricing Wondering if healow Genie is right for your organization? Our Contact Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview healow Genie No reviews yet Pricing Starting at $199.00 per month ### About healow Genie healow Genie is an AI-based contact center solution that helps businesses connect patients to the information and assistance needed while ensuring compliance, extending care throughout the day, and reduce practices' overall operational costs. healow Genie allows medical practices to offer intelligent self-service capabilities and automatic routing of calls and requests to the appropriate staff, whether for appointment scheduling, billing questions, referrals, medication refills, or other needs. The platform enables managers to automatically handle patients' urgent medical needs with smart triaging that connects patients with on-call physicians. healow Genie can automatically generate outbound calls to individuals or groups of patients. Key features include real-time access for patients to vital health information, instantly answered calls, automatic call routing, zero seconds on-hold time, automated outbound calls and campaigns , and after-hours patient assistance. It offers patient self-service for frequently asked questions, appointment management, referral and refill requests, and much more. healow Genie empowers patients with tools to receive fast answers to the most commo... n questions. Patients might place a voice call, send a text message to the practice, or click a chatbot on the practice's website. Whatever is the preferred method of communication, healow Genie can answer questions about hours, locations, and balances, manage appointments, and pass along referral and medication refill requests. Practices can adjust healow Genie's settings to decide what inquiries need to be escalated to a human agent. When a patient's question is complicated and might require a more in-depth answer or conversation with a medical provider, healow Genie escalates it to a human agent. The tool uses smart actions to route patients' inquiries to human agents who can engage with the caller, whether in a voice conversation or a two-way SMS dialogue to meet the needs. healow Genie's after-hours mode can also be used during a lunch hour or on a particularly hectic day. Patients have access to the services needed, and healow Genie routes urgent cases to an on-call provider, records the interaction, and provides the practice with a summary and transcript for follow-up action. Call centers are designed for one-way communication, fielding calls, resolving what they can, and having patients wait for a provider or leave a message. Genie specializes in two-way communication. It can generate outgoing calls and campaigns, allowing the practice to reach individual patients or groups, such as those who miss wellness visits or may need routine screenings. Wondering if healow Genie is right for your organization? Our Contact Center Software selection experts can help you in 15 minutes or less. ## healow Genie User Interface ## Popular healow Genie Alternatives Main Product healow Genie No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Sobot](https://www.softwareadvice.com/product/524506-Sobot/) 4.9 [(102)](https://www.softwareadvice.com/product/524506-Sobot/reviews/) Ratings Breakdown - 4.98Ease of use - 4.90Value for money - 4.94Customer support - 4.91Functionality Pricing Available upon request Get Price Alternative Product [Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) 4.8 [(139)](https://www.softwareadvice.com/call-center/gladly-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.80Value for money - 4.84Customer support - 4.78Functionality Pricing Available upon request Get Price Alternative Product [inconnect](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/) 3.9 [(19)](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/#reviews) Ratings Breakdown - 4.11Ease of use - 4.13Value for money - 3.74Customer support - 4.32Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Sprinklr](https://www.softwareadvice.com/customer-support/sprinklr-profile/) 4.3 [(91)](https://www.softwareadvice.com/customer-support/sprinklr-profile/reviews/) Ratings Breakdown - 3.85Ease of use - 3.87Value for money - 4.06Customer support - 4.33Functionality Pricing Starting at $249.00 per month Get Price ## healow Genie Pricing and Plans Starting price: $199.00 per month Free Trial Free Version healow Genie Pricing $199.00 per user, per month Plan includes: - automated text messaging to on call Providers - inbound line for voice calls - inbound line for SMS messages - dashboard Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## healow Genie Features - Popular features found in Contact Center Agent Interface Chatbot Computer Telephony Integration Queue Management - More features of healow Genie AI Copilot AI/Machine Learning Alerts/Notifications Appointment Management Appointment Scheduling Automated Responses Automated Routing Automatic Call Distribution Call Recording Call Routing Call Transfer Chat/Messaging Communication Management Confirmations/Reminders Customer Support Engagement Tracking Messaging Monitoring Multi-Channel Communication Multi-Channel Management Natural Language Processing Online Refills Patient Engagement Patient Records Management Pre-Configured Bot Reporting/Analytics Scheduling Transfers/Routing Workflow Automation ## healow Genie Integrations eClinicalWorks Integration rated undefined from -1 review ## healow Genie User Reviews No Reviews Yet Be the first to review healow Genie ## Other Top Recommended Contact Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [Convin](https://www.softwareadvice.com/speech-analytics/convin-profile/) **4.9** (232) Recently recommended **3** times Stuck Between Options? 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