# Acuitas 3 OmniChannel Edition Software Reviews, Demo & Pricing - 2026 > Review of Acuitas 3 OmniChannel Edition Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/526814-Acuitas-3-OmniChannel-Edition --- [Home](https://www.softwareadvice.com/) / [Optometry Software](https://www.softwareadvice.com/medical/optometry-software-comparison/) / Acuitas 3 OmniChannel Edition Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Acuitas 3 OmniChannel Edition 2026: Benefits, Features & Pricing Wondering if Acuitas 3 OmniChannel Edition is right for your practice? Our Optometry Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Acuitas 3 OmniChannel Edition 4.4 [(12)](https://www.softwareadvice.com/product/526814-Acuitas-3-OmniChannel-Edition/#reviews) Pricing Pricing available upon request ### About Acuitas 3 OmniChannel Edition Acuitas 3 is the next generation of practice management software for the eyecare industry. From independent locations to hundreds, Acuitas 3 is configurable to support your business needs. Removing the need for multiple vendors, Acuitas 3 enables your practice to thrive using a single platform. From patient records to eye exam workflows and equipment integrations, to stock management, in-depth analytics powered by Microsoft and beyond, Acuitas 3 gives your optical practice the competitive edge. As an omnichannel solution, Acuitas 3 enables your optical business to provide a consistent online and in-person patient experience across all channels. A single view of the customer. A single view of your business. A unified framework that allows appointment booking, purchasing, payment, communication and interaction online or in-store. Acuitas 3 is a modular application, with the option to expand on existing eyecare software functionality as your optical business grows, e.g. adding the advanced CRM module for enhanced patient communication capabilities. Software is not one size fits all, Acuitas 3 evolves with your business. Key Features: Diary Seamlessly unite in-store and online ap... pointment bookings in a single, centralised platform. Clinical Records Secure patient records powered by intuitive patient search and data validation. Eye Exams Configurable workflows with tailored options based on a patients visit type Recall & Marketing Automated recalls and extensive marketing capabilities across multiple channels Dispensing Intuitive validated dispensing for reduced remakes and an elevated patient journey Power BI Reporting & Analytics Customisable KPI tracking through dashboards complete with drill-down capabilities Stock Management Real-time management of inventory across the business, enhancing accuracy and cost efficiency eCommerce Synced product catalogues across online and in practice sales for a streamlined purchase experience. Integrations Integration with clinical equipment, enabling retrieval of multiple readings within a single click What Acuitas 3 Means for Your Practice: Security Acuitas 3 is backed by ISO-certified security practices and SOC 2 Type 2 accreditation in addition to HIPAA and GDPR compliancy. Wondering if Acuitas 3 OmniChannel Edition is right for your practice? Our Optometry Software selection experts can help you in 15 minutes or less. ## Acuitas 3 OmniChannel Edition User Interface ## Popular Acuitas 3 OmniChannel Edition Alternatives Main Product Acuitas 3 OmniChannel Edition 4.4 [(12)](https://www.softwareadvice.com/product/526814-Acuitas-3-OmniChannel-Edition/#reviews) Ratings Breakdown - 4.42Ease of use - 4.27Value for money - 4.33Customer support - 4.42Functionality Pricing Available upon request Get Price Alternative Product [RevolutionEHR](https://www.softwareadvice.com/medical/revolutionehr-profile/) 4.5 [(203)](https://www.softwareadvice.com/medical/revolutionehr-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.49Value for money - 4.54Customer support - 4.38Functionality Pricing Starting at $319.00 per month Get Price Alternative Product [Eyefinity Encompass](https://www.softwareadvice.com/medical/eyefinity-profile/) 3.7 [(68)](https://www.softwareadvice.com/medical/eyefinity-profile/reviews/) Ratings Breakdown - 3.56Ease of use - 3.27Value for money - 3.83Customer support - 3.63Functionality Pricing Available upon request Get Price Alternative Product [Liquid EHR](https://www.softwareadvice.com/medical/liquidehr-profile/) 4.8 [(56)](https://www.softwareadvice.com/medical/liquidehr-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.81Value for money - 4.89Customer support - 4.64Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [iTRUST](https://www.softwareadvice.com/medical/itrust-profile/) 5.0 [(143)](https://www.softwareadvice.com/medical/itrust-profile/reviews/) Ratings Breakdown - 4.97Ease of use - 4.98Value for money - 4.97Customer support - 4.97Functionality Pricing Available upon request Get Price Alternative Product [Optosys](https://www.softwareadvice.com/medical/optosys-2-profile/) 4.6 [(14)](https://www.softwareadvice.com/medical/optosys-2-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.64Value for money - 4.43Customer support - 4.50Functionality Pricing Available upon request Get Price ## Acuitas 3 OmniChannel Edition Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Acuitas 3 OmniChannel Edition Features - Popular features found in Optometry Appointment Management Charting Claims Management E-Prescribing HIPAA Compliant Insurance Management Recall Tracking Reminders Self Service Portal SOAP notes - More features of Acuitas 3 OmniChannel Edition Communication Management Customizable Forms Customizable Templates Data Import/Export Electronic Payments Email Reminders EMR/EHR Forms Management For Ophthalmologists For Optometrists Inventory Management Medication Management Multi-Location Patient Records Management Practice Management Records Management Reporting & Statistics Revenue Management Scheduling SMS Messaging Third-Party Integrations Workflow Management ## Acuitas 3 OmniChannel Edition Integrations Sage Accounting Integration rated undefined from -1 review ## Acuitas 3 OmniChannel Edition User Reviews Overall Rating 4.4 Ratings Breakdown 5 42% 4 58% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.3 Customer support 4.3 Functionality 4.4 Have you used Acuitas 3 OmniChannel Edition and would like to share your experience with others? FH Faraz H. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for less than 2 years Reviewed February 2026 Asda conference 4 I like using it it flows well I like using it it flows well I like using it it flows well I like using it it flows well Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The reports it provides and clinic utilisation The reports it provides and clinic utilisation The reports it provides and clinic utilisation Cons: Not integrated with pcse Not integrated with pcse Not integrated with pcse Not integrated with pcse Reasons for switching to Acuitas 3 OmniChannel Edition Company switched over Company switched over Company switched over Read More MA Mudasir A. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 2 years Reviewed February 2026 Excellent and easy to use 5 Excellent makes testing smoother. Really like that I can complete a contact lens and eye exam appointment in one visit Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Very easy to use. Straight forward interface. Copy and paste prev medical history. Easy booking of appointments Cons: Few glitches aWhen we started to use the software. Highly dependant on internet connection so occasional downtime Reasons for switching to Acuitas 3 OmniChannel Edition Asda decision. As contract was up for renewal Read More RK Rosemary K. Verified reviewer Medical Devices 51-200 employees Used daily for less than 2 years Reviewed February 2026 Ok, still room for improvements 4 Ok. Some great things and some frustrating. Not seeing previous history and symptoms as above. Lots of crashes Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Ability to write free notes and dashboard. Previous spec history generation and cl history. Copy across health history Cons: Buggy. Crashes. I’d like to be able to see previous history and symptoms from other visits… if driver etc Reasons for switching to Acuitas 3 OmniChannel Edition Asda did wanted a personalised experience Read More BE Beth E. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for less than 2 years Reviewed February 2026 Good system 4 Good and easy to use. Feedback very positive and good to train people with, very easy to use and good user interface Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Ease of use, easy to train and set up new colleagues on the system, very user friendly interFace. Highly recommend Cons: Lagging issues and connectivity. Slow to connect and update with pretest equipment and uploading document Reasons for switching to Acuitas 3 OmniChannel Edition Company change over, contrac Expired and switched Read More DP Darren P. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Reviewed February 2026 Acuitas 3 review 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Omnichannel hosting of information and ability for customers to interact with the business through multi channels Cons: Reporting is slow and difficult to use and doesn’t always render reports. Dashboards don’t always load accurately. Reasons for switching to Acuitas 3 OmniChannel Edition Improved offering from acuitas 3 versus optix Read More DT Danny T. Verified reviewer Retail 1001-5000 employees Used daily for less than 2 years Review source Reviewed April 2025 A3 after nearly 2 years of us 4 Overall it has become a positive experience after all of the issues at the start Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: The system has become more stable and useable. The potential it has is amazing. A simpler design would make it easier to find things in the reports section though. Cons: The slowness makes it difficult to use at times Reasons for switching to Acuitas 3 OmniChannel Edition It was a forced change by company I work for. Read More SG Stuart G. Verified reviewer Health, Wellness and Fitness 1001-5000 employees Used daily for less than 2 years Review source Reviewed April 2025 A3...getting there. 4 Overall experience has been good and can see the potential of the product Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very user friendly and intuitive. Overall happy with the product Cons: Still not a fully built product . The updates are improving things. Reasons for switching to Acuitas 3 OmniChannel Edition Company. And used a similar product beforehand Read More HS Himali S. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for more than 2 years Reviewed February 2026 Improved clinic flow 5 It’s improved significantly in the past three years and is better than competitors I love how I can also copy ,y own notes from previous visits Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: It’s now bringing up previous medical and ocular history which makes life easier it also means you can have more meaningful conversations with patients Cons: It still sometimes crashes and bubbles at you which can slow clinics down and can be frustrating at times Reasons for switching to Acuitas 3 OmniChannel Edition Ha made the switch not me but glad we did Read More MK Muhammad K. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 2 years Reviewed February 2026 Efficient and easy to use 5 Very happy overall. Is efficient, and easy to use. Can find what you need to quickly. I like the fact the system has improved with updates over time. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Easy interface, quick to process. Easy to see previous history and previous ocular examination. Recall easy to apply also. Cons: Initially there were lots of teething problems, lots of glitches. Occasionally system can have periods of slow moments, with a constant loading sign. Read More SR Sylwia R. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Reviewed February 2026 Overall a good product 4 Mostly happy, many useful features (or potential features and applications) does require some improvement but has the potential to be great Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Customisation of the product and ongoing support from the developer team, ability to send out pre-set txts and ad hoc ones Cons: It crashes at times, unresponsive, currently not link to online ordering nor online platforms ( egos in Scotland) Read More Showing 1 - 10 of 12 Reviews Load More Reviews ## Other Top Recommended Optometry Software [Compulink](https://www.softwareadvice.com/medical/compulinkhealthcare-profile/) **4.1** (281) Recently recommended **53** times [RevolutionEHR](https://www.softwareadvice.com/medical/revolutionehr-profile/) **4.5** (203) Recently recommended **32** times [Nextech EHR & PM](https://www.softwareadvice.com/medical/nextech-profile/) **4.1** (239) Recently recommended **30** times [Sightview](https://www.softwareadvice.com/medical/managementplus-ehr-ophthalmology-profile/) **4.0** (193) Recently recommended **28** times Stuck Between Options? 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