--- title: "Nivo Software Reviews, Demo & Pricing - 2026" description: "Review of Nivo Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/528691-Nivo/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Tour Operator Software](https://www.softwareadvice.com/tour-operator/) / Nivo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Nivo Review Custom quote Free version Free trial 2 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Nivo 4.8 [(12)](https://www.softwareadvice.com/product/528691-Nivo/#reviews) Pricing Pricing available upon request Top Alternatives ### About Nivo Nivo is a multi-day tour operator software that consolidates proposals, travel documents, itineraries, bookings, payments, and passenger management into an integrated system. The platform includes an itinerary builder with AI assistance to help automate content creation, customizable proposal pages for branding, and integrated payment processing for collecting deposits and installments. Do you work for Nivo? [Manage this product listing](https://www.g2.com/products/softrip-nivo/claim_requests/new?auto=true) ## Nivo User Interface ## Popular Nivo Alternatives Main Product Nivo 4.8 [(12)](https://www.softwareadvice.com/product/528691-Nivo/#reviews) Ratings Breakdown - 4.92Ease of use - 5.0Value for money - 4.92Customer support - 4.25Functionality Pricing Available upon request Alternative Product [Bókun](https://www.softwareadvice.com/hotel-management/bokun-profile/) 4.7 [(474)](https://www.softwareadvice.com/hotel-management/bokun-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.66Value for money - 4.73Customer support - 4.60Functionality Pricing Starting at $49.00 per month Alternative Product [Peek Pro](https://www.softwareadvice.com/scheduling/peek-pro-profile/) 4.7 [(797)](https://www.softwareadvice.com/scheduling/peek-pro-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.55Value for money - 4.69Customer support - 4.46Functionality Pricing Available upon request Alternative Product [Rezdy](https://www.softwareadvice.com/rental/rezdy-profile/) 4.5 [(237)](https://www.softwareadvice.com/rental/rezdy-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.10Value for money - 4.29Customer support - 4.27Functionality Pricing Starting at $49.00 per month Alternative Product [FareHarbor](https://www.softwareadvice.com/ticketing/fareharbor-profile/) 4.7 [(1132)](https://www.softwareadvice.com/ticketing/fareharbor-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.62Value for money - 4.82Customer support - 4.52Functionality Pricing Starting at $0.01 one time Alternative Product [TripWorks](https://www.softwareadvice.com/tour-operator/tripworks-profile/) 4.9 [(47)](https://www.softwareadvice.com/tour-operator/tripworks-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.69Value for money - 4.85Customer support - 4.74Functionality Pricing Available upon request ## Nivo Pricing and Plans Nivo has two plans. Basic and Launch Time Limited Offer are custom-priced. Free versionFree trial Basic 1% Booking Fee No plan information available Launch Time Limited Offer Unlimited users and trips. 1% Booking Fee + No Monthly Subscription Fee Launch Time Limited Offer plan includes: - Full Itinerary Builder with AI Assistance - Customizable Proposal and Booking Pages - Integrated Payments Processing - Traveler Management System - Travel Document Generator - Unlimited Users and Trips ### How does Nivo pricing compare to alternatives? Explore how Nivo's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Nivo4.8[(12)](https://www.softwareadvice.com/product/528691-Nivo/reviews/) | Free | Available | Available | 5.0 | | [WeTravel](https://www.softwareadvice.com/hotel-management/wetravel-profile/)4.8[(529)](https://www.softwareadvice.com/hotel-management/wetravel-profile/reviews/) | $79.00 /mo | Available | Available | 4.7 | | [Bókun](https://www.softwareadvice.com/hotel-management/bokun-profile/)4.7[(474)](https://www.softwareadvice.com/hotel-management/bokun-profile/reviews/) | $49.00 /mo | Available | Available | 4.7 | | [Intelitour](https://www.softwareadvice.com/product/522420-Intelitour/)5.0[(41)](https://www.softwareadvice.com/product/522420-Intelitour/reviews/) | $100.00 /user/mo | Not available | Not available | 4.9 | | [Peek Pro](https://www.softwareadvice.com/scheduling/peek-pro-profile/)4.7[(797)](https://www.softwareadvice.com/scheduling/peek-pro-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.5 | Nivo4.8[(12)](https://www.softwareadvice.com/product/528691-Nivo/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 5.0 - [WeTravel](https://www.softwareadvice.com/hotel-management/wetravel-profile/)4.8[(529)](https://www.softwareadvice.com/hotel-management/wetravel-profile/reviews/) * * * Starting price $79.00 /mo Free trial Available Free version Available Value For Money 4.7 - [Bókun](https://www.softwareadvice.com/hotel-management/bokun-profile/)4.7[(474)](https://www.softwareadvice.com/hotel-management/bokun-profile/reviews/) * * * Starting price $49.00 /mo Free trial Available Free version Available Value For Money 4.7 - [Intelitour](https://www.softwareadvice.com/product/522420-Intelitour/)5.0[(41)](https://www.softwareadvice.com/product/522420-Intelitour/reviews/) * * * Starting price $100.00 /user/mo Free trial Not available Free version Not available Value For Money 4.9 - [Peek Pro](https://www.softwareadvice.com/scheduling/peek-pro-profile/)4.7[(797)](https://www.softwareadvice.com/scheduling/peek-pro-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.5 ## Nivo Features - Popular features found in Tour Operator Booking Management Central Reservation System CRM GDS/OTA Integration Itinerary Creation Package Creation Payment Processing Pricing Management Promotions Management Website Management - More features of Nivo Activities Booking Client Management Customizable Branding Document Management Invoice Management Multi-Day Booking Quotes/Estimates Reservations Management ## Nivo User Reviews ## Nivo customer ratings - Overall rating: 4.8/5 - Total reviews: 12 ### Rating distribution - 5 stars: 10 reviews (83%) - 4 stars: 2 reviews (17%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 5/5 - Customer support: 4.9/5 - Functionality: 4.3/5 --- Have you used Nivo and would like to share your experience with others? ### Fantastic straightforward platform, ideal for groups and scheduled departures. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. To date we've only used Nivo on occasion when we organize group trips. We also use it to advertise trips on our website as the presentation is really well-formatted for sample itineraries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I love the clean format and layout. Its simple flow makes it incredibly user friendly. The layout is honestly our favorite feature. The integration of payments with our Stripe account is also incredibly convenient. #### Cons There aren't currently APIs to hotels. Means I have to enter all hotels manually. Additionally, the way that charges come across in strips is somewhat of an issue. The fees are tricky to line up when we reconcile our accounts each month. --- ### General Manager - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with the system has been very positive. Throughout the process, we have appreciated the openness of the development and support teams to suggestions, feedback, and shared learnings as the system continues to evolve. It has been encouraging to work with a team that is responsive and willing to adapt based on user experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about the system is its ease of use, flexibility, and intuitive design. The platform is straightforward to navigate, which has made onboarding the system and training new employees both quick and efficient. The system feels very user-friendly, even for first-time users, and allows staff to become comfortable with it in a short amount of time. We have also appreciated the ability to take online bookings and payment processing, which has added convenience for both our team and our customers. In addition, the responsiveness of the support team has been a major strength. Any challenges or questions that arise are addressed promptly and professionally, making the overall experience very positive. From a value perspective, the system offers a tremendous amount of functionality for the cost, making it a very strong investment for our organization. #### Cons Being a newer system, one challenge has been that it is still evolving, and there are a few features and enhancements we are still waiting to see completed, particularly around the automation of messaging, which we are eagerly anticipating. That said, the development team has generally met the timelines they communicated, and we have appreciated being part of the beta process and having the opportunity to provide real-time feedback that is genuinely taken into consideration. The inventory management functionality is not quite as robust as our previous system, which required some adjustment for our team. However, after becoming accustomed to the workflow, we have found it to be more than sufficient for our operational needs. --- ### Nivo is the Future! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Program Development - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It handles great and you are able to obtain Forms, Lists, and Payments very easily. It is all cloud-based, and the facet that it saves Itineraries, you can create/confirm more faster. You can also utilize their Itinerary Feature to clients so they can view all of the info on the trip on their Phone! You can also add FAQ's, Terms and Conditions etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros East to use. From uploading to the Library, building out the Proposals, Transitioning the Proposals to Websites, and Payment set ups etc. It was all seamless and you can see the more steps they will be adding in the future. #### Cons Not much. The only thing was while Nivo has so many features, sometimes you run into something that could be enhanced (which they have already thought about) and you wish it was instantly up when you came about it. But that is not a Con, it's just "growth" that you would want in that moment. --- ### A small but mighty company who focus is on the client. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been telling all new tour operators about NIvo. I am a small business who is just starting. Even though I am small they treat me with the same respect as companies that bring in millions. Others only see their bottom line. Nivo does not. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The team at Nivo care about the customer. I was extremely unhappy with their competition. When I voiced this on Social Media [sensitive content hidden] and her team contacted me within 24 hours and had a new site up and running for me within a week. My site is customized to my business without links to competitors or their logo on my page. When I published my first tour with them a past client contacted me and said how amazing the platform was. She had booked on my previous platform which she did not like. It is well organized, easy to read and tells my story the way I need it to. #### Cons Nivo, is growing and with that come pains. As they may not have all the integrations others have yet, they are constantly upgrading and evolving which is a process. When they add new integrations emails are sent immediately. --- ### Streamlining Safari Planning, Elevating Sales - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a Kenya-based safari company working with travelers around the world, Nivo has significantly improved how we manage our day-to-day operations. It brings itinerary building, booking, and payments into one place, making the process smoother for both our team and our clients. The platform is intuitive and flexible, allowing us to create highly customized itineraries while keeping everything polished and professional. It’s easy to use, saves us time, and helps us respond quickly when clients are making decisions. The support team has been outstanding—responsive, patient, and genuinely invested in our success. For us, it’s been excellent value and a smart investment in growing the business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nivo has brought strong efficiency and consistency to our itinerary creation process, which we previously managed manually. The ability to collect and organize client data into a clear, one-page format for our internal files is especially helpful. The payment process is simple and smooth for both us and our clients, and overall it offers excellent value for the functionality it provides. #### Cons We’d love to see more flexibility with visuals—particularly the ability to add multiple photos within each day of an itinerary. On the backend, additional financial tracking and reporting capabilities would also be a valuable as our business grows. We’re also looking forward to the future development of a traveler-facing mobile app, which would be a great addition for clients while they are on the ground. --- ### A Year of Nivo - Overall rating: 5/5 - Reviewer: Nancy L. - Industry: Hospitality - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wonderful. Nivo is responsive and supportive. They do thorough work. When bugs come up, they do whatever possible to track them down. I'm looking forward to Nivo becoming the single tool I use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the presentation of the itinerary for my clients. The separation between day and services is helpful and intuitive. I am also appreciative that I can use my branding colors. That really makes a huge difference and increases the continuity. #### Cons Not being able to see when itineraries have been opened / viewed. I wrote a lengthy and detailed rationale and sent to [sensitive content hidden] a while back, but I can't find it in my email right now. I covered the importance of this in terms of sales. I used to have this in Travefy and it really increased my sales. One reason is that I could see when potential clients viewed their trips. The general pattern was that if they viewed them once in several days, they would not buy. At that point I'd know to archive it to remove the risk of it being sent to another company etc. However, if they viewed it immediately after sending, I could tell they were very interested and it usually ended in a purchase. If they viewed it immediately but then waited a few more days - I could see that they were still interested, and I could send a well timed email that pushed them a little toward purchase. Now, I feel blind. I can't determine the best ways to support a potential sale because I'm not able to see how the person is behaving with the link. The details I sent to [sensitive content hidden] cover a lot more detail. I wish I could find it, but I can't - likely [sensitive content hidden] can. This is a feature that if a tour operator has never had it, they don't understand how effective it is. But colleagues who have had this option in Travefy have a really difficult time without it. It truly does increase sales. It's one of those things that if you've ever had it- it's really difficult to be without it. I feel blind. I'm looking forward to the implementation of this important feature. --- ### Collaborative, Responsive & Strong Customer Relationships - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive and exciting to be a part of something where I don't just feel like a customer but a part of a team building something that everyone is truly excited about. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the collaborative nature of the company, the open communication, responsiveness and support. They also provided helpful training videos for getting started. #### Cons As with any new tech, there are hiccups - would love a way to be notified of anything that might impact the client experience so I could jump in and fix it on my end ahead of time. --- ### Ideal system and great customer service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Nivo has been great. I had never used an itinerary / booking / payment system like Nivo before, so everything was new to me. But the incredible customer service team took a lot of time and trouble to ensure I had everything set up properly. When I started using Nivo for a group tour the first time, I felt confident. I can't give a higher compliment that this! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I started working with Nivo about a year ago after a colleague recommended it. From the very beginning, I have received outstanding customer service. I have to mention [sensitive content hidden] as she is consistently dedicated, helpful, responsive, and thoughtful. So customer service is number one. But there are many other things I like about Nivo from ease of use to template designs. Nivo was designed for smaller tour operators like me. The set up time was swift -- largely because [sensitive content hidden] and her team mates held my hand throughout -- and I have honestly enjoyed interacting with the platform. It has so much functionality that helps me sell tours, as well as organize itineraries and bookings, take payments, and more. Plus, they are constantly fine-tuning it and adding new features. #### Cons Nivo is still quite new so they are adding a few features that I will be looking forward to. But overall I am satisfied. --- ### Real People Who Listen - Overall rating: 5/5 - Reviewer: Cherrye M. - Industry: Hospitality - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've worked with enough software companies to know that customer service is usually where the relationship falls apart. Nivo is different. I have a direct contact, not a ticket queue, and they made sure I was set up to succeed from the start. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The people. I always tell them they are the most patient people I've ever met. They listen and I never have to know the technical side of anything. I can just explain a problem I'm having and they figure out how to build a solution into their platform. #### Cons Nivo is still growing, but that's part of what makes them fun to work with. They are building something specifically for tour operators, and I like being part of that process. There are moments when a feature you are ready for isn't quite there yet, but knowing it's coming, and knowing the team is listening, makes it easier to wait. --- ### Smart, comprehensive booking platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Nivo employs smart ways to automate the repetitive manual tasks in the travel industry so that we can focus on improving the passenger experience, from booking to travelling. I appreciate their help in improving my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Although Nivo is a younger platform, it is already robust and growing strongly. Customer service is wonderful and they feel like partners who support your goals. #### Cons New rollouts are exciting and sometimes take some time to work out all the kinks. The company is continually improving and it is a stepwise approach so you need to have vision for the full suite of features that will be available in the future while figuring out how to best work with what is currently available. --- Showing 1 - 10 of 12 Reviews Load More Reviews ## See what companies are saying about Software Advice