# EasyDesk Software Reviews, Demo & Pricing - 2026 > Review of EasyDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/530001-EasyDesk --- [Home](https://www.softwareadvice.com/) / [Help Desk Software](https://www.softwareadvice.com/help-desk/) / EasyDesk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # EasyDesk 2026: Benefits, Features & Pricing Wondering if EasyDesk is right for your organization? Our Help Desk Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview EasyDesk No reviews yet Pricing Starting at $35.00 per month ### About EasyDesk EasyDesk is a customer support software designed to centralize emails, tickets, and chat into one platform. It is built to help businesses manage customer support operations more efficiently. The software includes a ticket management system with filters and tags for organization. Workflow automation features allow teams to assign tickets and monitor service level agreements. A centralized communication hub enables agents to handle all customer interactions from a single interface. Knowledge base tools, such as canned responses and articles, support streamlined workflows. A mobile application allows agents to manage customer requests remotely. The platform is designed to scale with growing support teams while maintaining performance. Its functionality is focused on simplifying customer support processes. The interface is designed to be intuitive, requiring minimal setup time for teams to begin using the system. Wondering if EasyDesk is right for your organization? Our Help Desk Software selection experts can help you in 15 minutes or less. ## EasyDesk User Interface ## Popular EasyDesk Alternatives Main Product EasyDesk No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3443)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Milvus](https://www.softwareadvice.com/it-management/milvus-profile/) 4.8 [(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.66Value for money - 4.66Customer support - 4.66Functionality Pricing Starting at R$35.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/) 4.6 [(2010)](https://www.softwareadvice.com/help-desk/bomgar-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.37Value for money - 4.46Customer support - 4.51Functionality Pricing Starting at $1995.00 per month Get Price ## EasyDesk Pricing and Plans Starting price: $35.00 per month Free Trial Free Version Starter $35.00 per month Plan includes: - 10 Collaborators - 5 Groups - 1000 Max contacts - 1 Brand - 3 Max channels - 2 Chat agents - Create notification rules in workflow - Events based notification Pro $49.00 per month Plan includes: - $ 9.95 / additional user - 20 Collaborators - $ 4.95 / additional collaborators - 10 Groups - Unlimited contacts - 2 Brands - $ 35 / additional brands - 5 Max channels - 5 Chat agents - $ 7.95 / additional chat agent Enterprise $149.00 per month Plan includes: - $ 19.95 / additional user - 50 Collaborators - Unlimited Groups - 5 Brands - $ 49 / additional brands - Unlimited channels - 10 Chat agents - $ 9.95 / additional chat agent Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## EasyDesk Features - Popular features found in Help Desk Access Controls/Permissions Activity Dashboard Alerts/Escalation Automated Routing Collaboration Tools Macros/Templated Responses Multi-Channel Communication Real-Time Notifications Reporting/Analytics Self Service Portal Service Level Agreement (SLA) Management Workflow Management - More features of EasyDesk Activity Tracking Alerts/Notifications API Automated Responses Chatbot Chat/Messaging Communication Management Configurable Workflow Customer Communication Customer Database Customizable Branding Customizable Templates Email Management Email Templates Feedback Management Help Desk Management Knowledge Base Management Live Chat Mobile App Prioritization Real-Time Chat Real-Time Data Reporting & Statistics Role-Based Permissions Secure Data Storage Social Media Integration SSL Security Support Ticket Management Surveys & Feedback Ticket Management Website Integration Widgets Workflow Automation ## EasyDesk User Reviews No Reviews Yet Be the first to review EasyDesk ## Other Top Recommended Help Desk Software [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **10** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **8** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (733) Recently recommended **7** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (520) Recently recommended **4** times Stuck Between Options? Our experts can help you compare EasyDesk with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice