Help.center 2026: Benefits, Features & Pricing

Wondering if Help.center is right for your organization?

Our Knowledge Base Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Help.center

No reviews yet

Pricing

Starting at $19.00 per month

About Help.center

Help.center is an AI-enabled knowledge base platform designed to assist with customer support. It enables businesses to create self-service documentation portals and streamline repetitive support tickets.

It includes features such as a custom branded domain for hosting knowledge bases and an AI chat widget that can be added to existing websites. The system supports one-click import of data from platforms such as Intercom, Zendesk, Freshdesk and Crisp.

It automatically learns from help articles and external websites, optimizing its responses over time. Multilingual support allows customers to receive assistance in their preferred language. The tool's shared email inbox facilitates collaboration among support teams.

Help.center Screenshots

Help.center Pricing and Plans

Starting price: $19.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

Plan includes:

Public knowledge base
Chat widget
AI chatbot and search - 50 answers/month

Business

$19.00

per user, per month

Plan includes:

Public knowledge base
Chat widget
AI chatbot and search - 500 answers/month*
Inbox for tickets
Improve AI with FAQs & Links
Invite team members
Integrations
Remove branding
Custom domain

Unlimited

$99.00

flat rate, per month

Plan includes:

Public knowledge base
Chat widget
AI chatbot and search - 2500 answers/month*
Inbox for tickets
Improve AI with FAQs & Links
Invite team members
Integrations
Remove branding
Custom domain

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Help.center Features

Popular features found in Knowledge Base
Feedback Management
Multi-Language
Rich Text Editor
Self Service Portal
More features of Help.center
Alerts/Notifications
Chatbot
Collaboration Tools
Commenting/Notes
Content Library
Customizable Branding
Dashboard
Document Storage
Drag & Drop Editor
Email Alerts
Full Text Search
Knowledge Management
Live Chat
Mobile Interface
Online Forums
Pre-built Templates
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
SEO Management
Text Editing
Third-Party Integrations
User Management
Web Notifications
Widgets
Wiki
WYSIWYG Editor