# Complyr Software Reviews, Demo & Pricing - 2026 > Review of Complyr Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/533516-Complyr --- [Home](https://www.softwareadvice.com/) / [Complaint Management Software](https://www.softwareadvice.com/crm/complaint-management-comparison/) / Complyr Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Complyr 2026: Benefits, Features & Pricing Wondering if Complyr is right for your organization? Our Complaint Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Complyr No reviews yet Pricing Starting at £49.00 per month ### About Complyr Complyr is complaint management software for regulated firms that need a more structured, secure and reliable way to manage customer complaints. It is designed for teams in UK financial services, insurance, motor finance and other regulated sectors where complaints need to be handled fairly, consistently and with clear records. Complyr is best suited to small and mid-sized complaint teams that have outgrown spreadsheets, shared inboxes, folders and manual tracking. These teams often know what good complaint handling looks like, but their tools make the job harder than it needs to be. Information gets spread across emails, documents and separate systems. Reporting takes too long. Managers lose visibility. Handlers spend time chasing updates instead of moving complaints forward. Complyr brings complaint cases, customer updates, third-party messages, documents, evidence, actions and decisions together in one secure system. Each complaint has a structured case file, so handlers can see what has happened, what still needs doing and what information has already been shared. The platform includes complaint case management, configurable workflows, secure case portal communication, docum... ent uploads, audit trails, template-based documents and messages, complaint reporting and management oversight. Teams can manage the full complaint journey from initial case creation through to final response, while keeping the complaint history easier to follow and review. Configurable workflows help firms reflect their own internal complaint process. Managers can configure stages, fields, actions, owners, templates, statuses and deadlines without needing IT knowledge. This makes it easier to adapt workflows when products, processes, regulations or internal requirements change. The secure case portal helps teams keep customers and third parties in the loop. Customers, brokers, suppliers, introducers, repairers, loss adjusters or other approved parties can be invited into a case to share messages, updates and documents securely. This helps handlers work from more up-to-date information and can reduce inbound chasing calls because the right people can see what they need to know. Complyr also helps with reporting and oversight. Data is captured as the complaint progresses, which gives managers clearer visibility of volumes, open cases, actions due, workloads, delays, outcomes, complaint themes and operational pressure. This can support internal management information, FCA complaint reporting, board oversight and better conversations about root causes and recurring issues. For regulated firms, a clear audit trail matters. Complyr logs key activity and keeps messages, documents, actions and decisions connected to the complaint record. This helps teams review how a complaint was handled, what evidence was considered and what information was used when creating customer messages or complaint documents. Historic complaint data can also be imported, helping firms bring legacy and current complaint records together where needed. Complyr is built by experienced complaint leaders who understand the pressure on regulated complaint teams. The platform is designed to be practical, clear and easy to work with, rather than an over-complicated enterprise system that takes months to configure. Complyr also publishes transparent pricing upfront, which helps firms understand the likely cost before starting a buying conversation. Support is available through online guidance, email assistance and optional implementation support for teams that want help setting up workflows, case types and reporting. For firms comparing complaint management software, Complyr is a good fit when the priority is to reduce manual admin, improve oversight, keep complaint evidence together, support FCA complaint handling and move away from disconnected tools. Wondering if Complyr is right for your organization? Our Complaint Management Software selection experts can help you in 15 minutes or less. ## Complyr User Interface ## Popular Complyr Alternatives Main Product Complyr No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at £49.00 per month Get Price Alternative Product [MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/) 4.5 [(534)](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.16Value for money - 4.48Customer support - 4.20Functionality Pricing Starting at $25000.00 per year Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [HelpDesk](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/) 4.6 [(180)](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.40Value for money - 4.53Customer support - 4.42Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3444)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price ## Complyr Pricing and Plans Starting price: £49.00 per month Free Trial Free Version Starter £49.00 flat rate, per month Plan includes: - Bespoke Workflows And Case Types - Regulatory Timeline and Alerts - File Case Management - Action Notifications - Bespoke Case Flags and Statuses - Customised Capture Forms - Time-stamped Case Notes - Secure File Upload and Storage - Dashboard Overview - Start-Up Foundation Support Professional £89.00 flat rate, per month Plan includes: - All Starter Plan Features - Regulatory and Board Reporting - Access to Secure Case Portal and Features - Public Case Form Access - Actioned Notifications - Cross Party Collaboration - Data Extraction Enterprise Pricing available upon request Plan includes: - Includes All Professional Plan Features - Programmed Workflows - Bespoke Dashboards - Scheduled Reports - Implementation Services - Bespoke Onboarding - AI Guidance Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Complyr Features - Popular features found in Complaint Management Alerts/Escalation Corrective and Preventive Actions (CAPA) Email Management Feedback Management Interaction Tracking Issue Tracking Live Chat Prioritization Quality Assurance Self Service Portal Support Ticket Management - More features of Complyr Access Controls/Permissions Activity Dashboard Activity Tracking API Assignment Management Audit Trail Canned Responses Case Management Chat/Messaging Collaboration Tools Customer Complaint Tracking Customizable Forms Customizable Reports Customizable Templates Data Import/Export Email Templates Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Reporting/Analytics Reporting & Statistics Routing Service Level Agreement (SLA) Management SSL Security Tagging Third-Party Integrations Workflow Management ## Complyr User Reviews No Reviews Yet Be the first to review Complyr ## Other Top Recommended Complaint Management Software [Rock Solid](https://www.softwareadvice.com/crm/rock-solid-profile/) **0.0** (0) Recently recommended **31** times [SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/) **4.3** (245) Recently recommended **22** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **10** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (824) Recently recommended **1** times Stuck Between Options? Our experts can help you compare Complyr with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice