Pingstreams 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Pingstreams

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Pricing

Starting at $49.00 per month

About Pingstreams

Pingstreams is a self-hosted AI customer support platform designed for businesses to implement intelligent customer service solutions either on-premise or in the cloud. It serves organizations of various sizes across industries such as e-commerce, SaaS, healthcare, finance, education, and real estate. The platform offers complete control over customer data, which is beneficial for businesses focused on data sovereignty and compliance with industry regulations.

The platform includes a visual bot builder with numerous pre-built actions, including native JavaScript code execution, AI decision-making, and voice bot support with DTMF and speech recognition. It supports multiple language models and offers dual vector store options. The unified omnichannel inbox integrates communications from chat, email, SMS, WhatsApp, social media, and voice into a single interface, streamlining customer interactions.

Pingstreams features an analytics dashboard that delivers real-time insights into customer satisfaction, agent performance, response times, and conversion rates. It supports multilingual AI capabilities with automatic translation for over 100 languages, facilitating global communication...

Pingstreams Screenshots

Pingstreams Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Starter

$49.00

flat rate, per month

Plan includes:

1 Team Seat
5 AI Agents (Chatbots)
800 Conversations/month
2M AI Tokens/month
150 Knowledge Base items
1 Namespace
Email & Chat support
ChatGPT Integration
Basic analytics dashboard
Email & SMS channels

Pro

$149.00

flat rate, per month

Plan includes:

3 Team Seats
20 AI Agents (Chatbots)
3,000 Conversations/month
5M AI Tokens/month
300 Knowledge Base items
3 Namespaces
Priority support
ChatGPT, Gemini & Claude Models
Advanced analytics & reporting
Custom branding

Business

$499.00

flat rate, per month

Plan includes:

5 Team Seats
50 AI Agents (Chatbots)
5,000 Conversations/month
10M AI Tokens/month
1,000 Knowledge Base items
10 Namespaces
24/7 Priority support
All AI models + Custom models
Advanced automation workflows
White-label options

Enterprise Plan

Pricing available upon request

Plan includes:

Unlimited everything
Custom conversation volume
Dedicated infrastructure
On-premise deployment option
Enterprise security (SOC2, GDPR, HIPAA)
Custom AI model training
Dedicated success team
Custom SLAs & contracts
Priority feature development
Advanced compliance reporting

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Pingstreams Features

Popular features found in Chatbot
AI/Machine Learning
Automated Responses
Chatbot
Code-free Development
Customer Support
For Sales/Marketing
Natural Language Processing
Pre-Configured Bot
Query Suggestions
More features of Pingstreams
AI Copilot
Augmented Analytics
Automated Routing
Canned Responses
Contextual Guidance
Customer Experience Management
Customizable Branding
Generative AI
Intent Recognition
Language Detection
Lead Capture
Live Chat
Multi-Channel Communication
Multi-Language
Proactive Chat
Process/Workflow Automation
Sentiment Analysis
Transcripts/Chat History
Transfers/Routing