ChatGenius 2026: Benefits, Features & Pricing

ChatGenius is an AI-powered bot designed for automating conversations on Facebook Messenger and Instagram direct messages. It supports businesses and content creators by streamlining social media interactions through intelligent automation. The platform is adaptable to various industries, including real estate and service-based businesses.

The system uses GPT-5 artificial intelligence for natural language understanding, moving beyond scripted responses. It supports automatic language detection across 13 languages, such as Spanish, German, French, Chinese, and Japanese. Features include comment auto-DM functionality to convert post comments into private conversations, sentiment analysis to identify dissatisfied customers, and an integrated booking system compatible with Google Calendar.

ChatGenius includes a Retrieval-Augmented Generation knowledge base, allowing businesses to upload documents and train the AI with specific company information. A collaboration portal enables team members to manage conversations simultaneously with full visibility of interactions. Additional features include voice message transcription using Whisper technology and AI image analysis through GPT-5 Vi...