--- title: "Mercury Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mercury. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mercury is a good fit for you!" source_url: "https://www.softwareadvice.com/product/536653-Mercury/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Financial Services Software](https://www.softwareadvice.com/financial-services/) / [Mercury](https://www.softwareadvice.com/product/536653-Mercury/) / Mercury Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/536653-Mercury/) Reviews [Alternatives](https://www.softwareadvice.com/product/536653-Mercury/alternatives/) # Mercury User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 58 ### Secondary ratings - Ease of use: 5.0/5 - Customer support: 4.4/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 52 reviews (90%) - 4 stars: 5 reviews (9%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The platform has all the tools any business could possibly need and my favorite feature is the ability to create debit and create cards as needed. - The interface is clean, modern, and thoughtfully designed, making everyday financial tasks—like sending payments, issuing invoices, or tracking cash flow—feel intuitive instead of tedious. - I have a perfect connection with my Stripe account and my accounting account (Zoho Books), I use the app easily, and I feel that my company's money is safe. ### Most mentioned cons - The only thing I don’t like about mercury is the transaction list is broken down by days. If you export it you can get a simpler list. - Limited physical banking features like cash deposits and international support can be restrictive for some businesses. - The inability to have quick access to a human advisor and the app's outages during the period I've been using it. ## Mercury customer reviews Showing reviews 1-25 of 58 (page 1). ### Mercury is great - no brainer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Environmental Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great, have used them at 3-4 companies. Always easy to use, intuitive interface, no issues, great safety. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to use, great interface, great customer support, it just makes sense! Best business bank out there. #### Cons I wish there was no minimum balance for the interest bearing savings/treasury. Ramp has no min. and that is a big plus. --- ### totally worth - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of opening, ease of setup, ease of use, high value for money. Fast and reliable. Credit card with high plafond easy to get. Easy to integrate. #### Cons not a real issue, ,but customer support works like more an app than a bank, with support tickets and not a real interaction, but all issues were solved --- ### Best Banking Experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Internet - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. See everything written under the Pros section. I would recommend any business owner to apply for a Mercury account! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user experience from the UI is phenomenal, especially for the Finance sector. Everything is easy to find, the app is quick, secure. And the customer service seals it, quick response any time with clear explanation. Never saw the need to call a human. #### Cons Receiving transfers in foreign currencies has higher costs, but that's pretty much the only negative. --- ### The best banking option for startups - Overall rating: 5/5 - Reviewer: Santiago E. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a startup owner, the balance so far has been positive. I have a perfect connection with my Stripe account and my accounting account (Zoho Books), I use the app easily, and I feel that my company's money is safe. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The ease of use of the platform, which is 100% self-managed, the clear way in which it displays information (texts and graphics) and the classification work that it saves me with the AI ​​tools. #### Cons The inability to have quick access to a human advisor and the app's outages during the period I've been using it. --- ### Satisfied Startup - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall i am very happy with it. If you run a startup its been everything I hoped it woupd be, so woupd recommend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Generally its all very intuitive and easy to setup and use. Its everything i was hoping it would be. #### Cons I did struggle trying to isolate a specific range of time while i was logged in on a mobile device, so there is that. --- ### Simple, Modern Banking That Just Works - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Mercury has been a great banking partner for our business. It streamlines financial operations and removes a lot of the complexity you'd typically deal with at a traditional bank. The dashboard gives a clear overview of cash flow, and the ability to manage multiple accounts easily is a big plus. I'd recommend it to any startup or small business looking for a modern banking solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mercury makes business banking incredibly simple and intuitive. The interface is clean and modern, making it easy to manage accounts, send payments, and track transactions without any friction. Setting up the account was fast, and the overall user experience is far better than traditional banks. The integrations with accounting tools save a lot of time on bookkeeping. #### Cons There aren't many downsides. Occasionally, customer support response times could be a bit faster, but once you get a response, the team is helpful and knowledgeable. It would also be nice to see more advanced invoicing features in the future. --- ### Average Bank - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall average I wanted results in my fraud case and they keep telling me that they haven’t heard from the bank yes #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros They are fast at getting back to you and attempting to resolve issues. They respond well although not enough clarity given. #### Cons They do not put enough pressure on other banks. I have fraud and they haven’t done enough to pressure the other bank --- ### Mercury Anticipates What Founders Need Before They Do - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been exceptional. As an e-commerce brand focused on growth, we need financial tools that work smoothly in the background. Mercury delivers exactly that. The platform is highly intuitive, making daily tasks like banking, deposits, and expense management effortless. I am very satisfied with how much time their proactive tech saves us. It is the perfect banking partner for modern brands that want to focus on scaling rather than administrative tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Opening the account was incredibly easy and convenient. The technological edge is highly noticeable and saves our team a massive amount of manual work. It honestly feels like they anticipated every single banking feature we would need before we even realized we needed it. #### Cons I have not encountered any downsides so far. The platform has been completely frictionless for our daily operations. --- ### Five Year Mercury User Review - Overall rating: 5/5 - Reviewer: Getty H. - Industry: Financial Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been using Mercury since we started the company. Overall, I have found the platform easy to use. They have done a nice job of expanding the feature set to include things I actually need. I've had some hiccups getting Xero configured with it, but it works fine now (other than the Treasury account). I recommend it to all my founder friends. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Works like a modern technology company, whereas most banks are difficult and unintuitive. It's also great that they don't have any hidden fees or transfer fees. It's super easy to give cards to new team members. #### Cons It would be nice if our checking account earned a modest interest rate instead of having to park cash in the treasury account. --- ### Finally a bank that gets it. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Fund-Raising - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Best banking experience I have had as a founder. Most business banking feels like it was designed to slow you down. Mercury feels like someone actually thought about who is using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Opening the account took a few hours and the whole process was almost fun. The app is genuinely good, not just functional. I have recommended it to a lot of founders and every single one has thanked me for it. #### Cons International payments are not that great. You end up using Wise on the side which adds a step. Small thing considering how well everything else works, but worth knowing. --- ### Simple, fast, and reliable banking for startups and operators - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Mercury to manage multiple entities, payments, and contractor workflows. It has significantly reduced operational friction compared to traditional banking. The platform is fast, transparent, and built with modern businesses in mind. For startups and lean teams, it is one of the most efficient banking solutions available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mercury is extremely easy to use and set up. The interface is clean, intuitive, and built for operators who want speed and clarity. Payments, wires, and ACH transfers are smooth and reliable. I also value the ability to create multiple accounts and manage cash flow across entities without friction. The approval workflows and permissions are well designed for teams. No hidden fees and strong integrations make it even more efficient. #### Cons Customer support is solid but not always instant for complex issues. Some advanced treasury or cash management features are still limited compared to traditional banks. International capabilities can also be improved depending on use case. --- ### Easy to Use & Reliable Banking for Startups - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Mercury has been very positive. It’s a modern and reliable banking solution, especially for startups and online businesses. The platform is fast, user-friendly, and helps manage finances efficiently. From payments to team access control, everything works smoothly. While there are minor limitations, the overall value and ease of use make it a great choice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mercury is very easy to use with a clean and intuitive interface. Account setup is smooth, and managing transactions, payments, and team access is simple. It offers great value for money with no unnecessary fees. The dashboard gives clear insights, and integrations with tools make operations efficient. Customer support is also responsive and helpful. #### Cons Limited physical banking features like cash deposits and international support can be restrictive for some businesses. Occasionally, account reviews or compliance checks may take time. Also, advanced expense management features could be improved. --- ### Mercury is easy to use! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Design - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Using Mercury as your business bank comes with a clear advantage: it’s genuinely pleasant to use. The interface is clean, modern, and thoughtfully designed, making everyday financial tasks—like sending payments, issuing invoices, or tracking cash flow—feel intuitive instead of tedious. Compared to traditional banking platforms that often feel outdated or cluttered, Mercury prioritizes clarity and speed, which saves time and reduces friction in your workflow. For founders and small teams, this ease of use translates into better financial visibility and less mental overhead, allowing you to focus more on building your business rather than managing your bank. #### Cons One downside of using Mercury is that, while it excels in simplicity and design, it doesn’t always offer as many benefits or financial tools as some more traditional or full-service banks. Features like lending options, credit lines, cash deposits, and certain advanced treasury or investment products can be limited or unavailable, which may become a constraint as your business grows. Additionally, compared to competitors that bundle perks like rewards programs, higher-yield accounts, or integrated expense management, Mercury can feel relatively barebones. For startups with more complex financial needs or those looking to maximize financial upside through banking perks, this lack of depth can be a meaningful trade-off. --- ### Mercury Bank, my bank! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've managed finances across multiple entities and jurisdictions and Mercury is the first banking platform that actually feels built for people who know what they're doing. Clean interface, instant visibility across accounts, and zero nonsense when it comes to transactions and reporting. Reconciling cash flow across companies used to be a headache but with Mercury it's just straightforward. The access and exports alone save hours every month. Highly recommend it to any finance or ops person who's tired of legacy banking friction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The interface is user friendly. Bank statements and reports are easily accessible and customizable. Accounting integration with Quickbooks. #### Cons Account opening was tedious in some cases. Customer service response times of 2–3 business days are common, which is a problem when you have an urgent financial issue, but that is on the free tier. --- ### Mercury is hands down the best banking app for any Business size - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience is Amazing. The app and website are really simple to use. The support chat is easy to use, and agents are responsive and helpful! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the simplicity of the app and the overall service. I can have Multiple sub-accounts- business and personal. I get high Credit limits! The Expense Breakdown is brilliant, and the visualisation of the categories is also amazing. #### Cons The one thing I like the least is how confusing the IO credit limit is. I find it hard to understand how it works, but the auto-repaying makes it really easy to ensure I don't overpay on interest or miss a credit repayment date. The international fees can be really high for both sending money to international accounts and paying internationally also has high fees. --- ### Business product is great; personal product is good - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Best online bank I've worked with for business. I have also signed up for their personal product which seems good, but not significantly better than schwab. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Free wire transfers, ACH. I'm not nickled and dimed on fees. Lots of helpful features like invoices, reimbursements, etc. The card cashback is nice. #### Cons There's no phone support for urgent issues. I've had situations where it would have been really helpful to speak with someone on the phone, but I had to send a message instead. --- ### Great product, lacking an important feature - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Wireless - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really good experience. It's by far the best fintech for startups and I really like how they attack the niche. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros The UI and aesthetics. It makes it really easy to interact with the application, either if it's desktop or mobile. #### Cons Maybe the finance report and some financial things I don't know how to do with the app. I'd really love an internal agent/MCP to help me do different things at the app Something that I didn't like at all is that even that I am a Mercury Business user I can't have Mercury Personal because I am not a physically located person at the US. I'd love to open a personal account by just being someone with a Mercury account and LLC even that I am not a US resident. --- ### Business banking and client invoicing made easy and modern - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GREAT! I genuinely love using Mercury. I am a very visual person, so I appreciate the overall aesthetic of the site. It's very easy to navigate and manage my finances. I have a very clear picture of what my business is earning and spending. It's wonderful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love my business bank account with Mercury. I am able to invoice clients directly from my dashboard, which has been extremely helpful in my workflow. The interface is very user friendly. I have auto-routing rules to save for taxes and build a savings fund. It is very smooth, functional, and a big part of my business. #### Cons I really do not have any cons. I think it would be interesting to accept Zelle payments via Mercury, that is my one suggestion. --- ### The best online bank there is - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good experience, every new company I'm creating is defaulting into Mercury as our bank. I can't think of an alternative #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best online bank there is, built for speed, great dashboard, great multiple account management and user management. #### Cons Dispute department used to be bad but now they're good. IO credit cards can't be charged from different accounts within Mercury which is frustrating. Also it misses a feature for an employee to create payment pending approval by a manager --- ### Absolute Ease to use! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good! The UI is very self explanatory, I'm rather new to Mercury and the more I use it the more im liking it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very easy to use, easy accessible and it all makes a lot of sense how to use. Also the 1099 filing was very easy. #### Cons I believe the accounting integration, as far as I know, is lacking a bit. We use Ramp for our credit card spend and it integrates very well with QBO. --- ### Love Mercury! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Restaurants - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to keep track of ins and out of regular business transactions. Good support whenever we've needed it. #### Cons No cash deposits and a lack of Zelle make it not a one-stop solution for us. I think that's a limitation on Zelle's end unfortunately. --- ### Great banking for international founders - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mercury has been a solid banking solution for my LLC. As a founder based outside the US, having a reliable US bank account with modern UI and API access is exactly what I needed. Customer support is responsive and the platform feels secure. Would recommend to any startup founder. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good service and secure. The account setup was fast and straightforward, even for a non-US resident. The dashboard is clean and easy to navigate. Transfers and payments work smoothly with no issues so far. #### Cons The verification process for international businesses could be a bit clearer. Documentation requirements were not always obvious upfront, which caused some back and forth with support. --- ### Best digital banking I've experienced so far - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The system is very efficient and easy to deal with. It is very intuitive and everything happens in a mouse click, which is very convenient. #### Cons The fact that there isn't the option to reach a representative. It is making the ability to track the money more difficult. --- ### Clean Banking Tool for Online Businesses - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mercury is a solid fintech banking solution for startups and online businesses. It handles the basics well — invoicing, expense tracking, and document management — without unnecessary complexity #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Clean, modern interface that’s easy to navigate. The dashboard gives a clear overview of finances, and the invoicing tools are straightforward. Fast account setup with no monthly fees is a big plus for small businesses #### Cons Customer support can be slow to respond. No physical branches if you ever need in-person assistance. --- ### Best ease of use small business banking - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Warehousing - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing if you are a small business owner very good for when you are first starting out and is very scalable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros I like the platform's ease of use and the flexibility as a small business owner. The set up and overall experiences is also very easy. #### Cons Customer Support accessibility and response times, credit card limit is a bit to small as it is catered on your bank balance but other then that no complaints. ---