# CollaborationRoom.ai Software Reviews, Demo & Pricing - 2026 > Review of CollaborationRoom.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/537197-CollaborationRoom-ai --- [Home](https://www.softwareadvice.com/) / [Employee Monitoring Software](https://www.softwareadvice.com/employee-monitoring/) / CollaborationRoom.ai Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # CollaborationRoom.ai 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview CollaborationRoom.ai 5.0 [(3)](https://www.softwareadvice.com/product/537197-CollaborationRoom-ai/#reviews) Pricing Pricing available upon request Top Alternatives ### About CollaborationRoom.ai CollaborationRoom.ai is a contact center optimization platform designed for remote, hybrid, and in-person work environments. It provides continuous video, audio, and screen-sharing capabilities for agents and supervisors. The platform supports contact centers in maintaining productivity, security, and quality standards while managing distributed teams. It includes real-time visibility tools that allow supervisors to monitor agent activity continuously. Smart alerts detect issues such as agent distress, security threats, and attendance problems. Communication features include chat and private calling functions for addressing concerns and providing coaching without disrupting workflows. AI-powered security features identify risks such as mobile phone usage, shoulder surfing, and unauthorized subcontracting. Privacy options include blurred or virtual backgrounds. Compliance monitoring is conducted without recording team members, and the system holds PCI DSS Level 1 Certification and AICPA SOC 2 Type 2 reports. ## CollaborationRoom.ai User Interface ## Popular CollaborationRoom.ai Alternatives Main Product CollaborationRoom.ai 5.0 [(3)](https://www.softwareadvice.com/product/537197-CollaborationRoom-ai/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.67Functionality Pricing Available upon request Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5270)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Alternative Product [Kickidler](https://www.softwareadvice.com/employee-monitoring/kickidler-profile/) 4.8 [(137)](https://www.softwareadvice.com/employee-monitoring/kickidler-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.59Value for money - 4.59Customer support - 4.69Functionality Pricing Starting at $6.99 per month Alternative Product [Insightful](https://www.softwareadvice.com/project-management/workpuls-profile/) 4.8 [(215)](https://www.softwareadvice.com/project-management/workpuls-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.68Value for money - 4.74Customer support - 4.61Functionality Pricing Starting at $10.00 per month Alternative Product [AgenTrak](https://www.softwareadvice.com/employee-monitoring/agentrak-profile/) 5.0 [(12)](https://www.softwareadvice.com/employee-monitoring/agentrak-profile/reviews/) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.83Functionality Pricing Starting at $11.00 per month Alternative Product [ActivTrak](https://www.softwareadvice.com/bi/activtrak-profile/) 4.5 [(591)](https://www.softwareadvice.com/bi/activtrak-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.35Value for money - 4.46Customer support - 4.39Functionality Pricing Starting at $10.00 per month ## CollaborationRoom.ai Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Per User (Standard) Pricing available upon request Plan includes: - Continuous streaming / virtual floor view (see multiple agents’ video + screen + audio at a glance) - Zoom-in / focus on individual agents - Live call observation - Supervisor Cam - Agent Hand Raise - In-platform Chat with auto-redaction - Private Calling - Team Meeting Rooms - Remote Desktop Control (supervisor can directly assist on agent device) - On-demand coaching Read More ## CollaborationRoom.ai Features - Popular features found in Employee Monitoring Alerts/Notifications Attendance Tracking Browsing History Keystroke Recording Location Tracking Remote Access/Control Reporting & Statistics Screen Activity Recording Task/Project Tracking Timesheet Management - More features of CollaborationRoom.ai Activity Dashboard API Behavior Tracking Employee Activity Monitoring Employee Management Historical Reporting Idle Time Monitoring Productivity Analysis Real-Time Data Real-Time Reporting Remote Monitoring & Management Time Tracking ## CollaborationRoom.ai User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 4.7 Have you used CollaborationRoom.ai and would like to share your experience with others? Allison L. Verified reviewer Consumer Services 51-200 employees Used daily for less than 2 years Review source Reviewed April 2026 Live Visibility = Live Performance 5 CollaborationRoom.ai has been a powerful tool for real-time visibility and instant team communication. It’s elevated how I monitor performance, coach agents on the spot, and stay connected with my team all in one place. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I liked most about CollaborationRoom.ai is the real-time visibility it gives me into my team’s activity. I can monitor my agents live, see exactly what they’re working on, and step in immediately when needed. The ability to communicate with individuals or the entire team in real time makes coaching and support much more efficient. It creates a strong sense of control, transparency, and instant collaboration that’s incredibly valuable for managing performance. Bonus I have used there login session for payroll which is great for accountability. Cons: One limitation is that not all functionality fully supports our operational needs, particularly for workforce management. For example, our WFM team is unable to monitor all agents in a single unified view and must switch between multiple rooms, which impacts efficiency. Secondly would be sleep detection alert Read More BA Betty A. Verified reviewer Outsourcing/ Offshoring 51-200 employees Used daily for less than 12 months Review source Reviewed April 2026 The only solution I found to work 5 Collaboration Room is a strong solution for organizations seeking a reliable, easy‑to‑use collaboration and engagement platform for back‑office teams. Beyond the technology itself, the supporting team truly elevates the experience — offering ongoing guidance, best practices, and dependable support that is uncommon in this space. This combination of functionality, service, and value makes Collaboration Room a standout choice. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I spent some time trying to find a solution for employee engagement for back office functions and it took over a year to find this solution. Here are some comments overall: Customer Support Customer support is one of Collaboration Room’s strongest differentiators. The team is consistently helpful, informative, and highly responsive. What truly stands out is their willingness to share best practices and provide hands‑on guidance, not only during implementation but well after go‑live. Continued support post‑implementation is rare in this industry, and the Collaboration Room team has remained engaged, accessible, and genuinely invested in our success. Value for Money Collaboration Room delivers strong value for money, particularly for back‑office teams where employee engagement tools are limited or often overly complex. After evaluating several options, this was one of the few solutions that truly met the needs of non‑front‑line, operational staff without unnecessary features or excess cost. The functionality provided aligns well with day‑to‑day operational needs, making it a practical and cost‑effective investment. Employee Productivity Collaboration Room has had a positive impact on employee productivity by centralising collaboration, communication, and accountability in one place. Teams are better aligned, more engaged during working hours, and able to collaborate more effectively across functions. Cons: There were very few cons as this solution worked the best for our needs. The only one I can think of is that some reports were a bit cumbersome to understand. Read More MO Michael O. Verified reviewer Telecommunications 51-200 employees Used daily for less than 2 years Review source Reviewed March 2026 Remote Call Center gives two thumbs up! 5 Awesome experience! Feel like they are a huge factor in our business now and will continue to be in the future. They listen, take our feedback, and have implemented many ideas/changes that we have requested. The ease of use for new users and the value for the money is unmatched. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of remote managing - I can see/assist/converse with reps in multiple different locations easily. Shifting from in-office to remote would have been impossible without Collaboration Room and it allowed us to maintain a high level of employee productivity. It also helps us retain that 'team' feeling even though we are working from home now. Cons: Only con is that internet strength can impact individuals (Not something Collaboration Room can affect - more of an internal issue). Good thing is that their Customer Support is wonderful - shout out to \[sensitive content hidden\]! Vendor Response Hi Michael, thank you for taking the time to share this thoughtful review. We’re grateful to hear that CollaborationRoom.ai has helped your team make the shift from in-office to remote while maintaining productivity and preserving that important team feeling. It also means a lot to hear your feedback on our ease of use, value, and customer support. We truly appreciate your partnership, your ideas, and the opportunity to support your team. Replied March 2026 Read More Showing 1 - 3 of 3 Reviews ## See what companies are saying about Software Advice