--- title: "Serenna Software Reviews, Demo & Pricing - 2026" description: "Review of Serenna Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/538993-Serenna/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Physical Therapy Software](https://www.softwareadvice.com/medical/physical-therapy-software-comparison/) / Serenna Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Serenna Review From €19-€49/month Free version Free trial 6 plans Wondering if Serenna is right for your practice? Our Physical Therapy Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Serenna 4.9 [(7)](https://www.softwareadvice.com/product/538993-Serenna/#reviews) Pricing Starting at €19.00 flat rate per month ### About Serenna Serenna is management software designed for physiotherapy clinics in Spain. It combines appointment scheduling, clinical records, billing, and patient communication in one system, supporting both independent physiotherapists and multi-practitioner clinics with team coordination and role-based access controls. The software includes a multi-view calendar with drag-and-drop that displays schedules by day, week, month, room, or physiotherapist and detects conflicts. Patients book through a customizable public page that operates continuously without staff involvement, with appointments assigned automatically by practitioner workload. Clinical history features an interactive anatomical body map for documenting conditions, session notes, and treatment progress. The billing module generates PDF invoices, provides performance analytics through a dashboard, and exports data compatible with accounting software. The platform complies with GDPR through AES-256 encryption, EU-based data storage, digital consent management, and audit trails. It is available as a mobile app for iOS and Android with offline functionality, and staff check in via QR code with geolocation. A WhatsApp Business AI ass... istant sends reminders and handles bookings, modifications, and cancellations to reduce no-shows. Serenna offers a permanently free plan, with paid professional and clinic plans for growing practices. Do you work for Serenna? [Manage this product listing](https://www.g2.com/products/serenna/claim_requests/new?auto=true) Wondering if Serenna is right for your practice? Our Physical Therapy Software selection experts can help you in 15 minutes or less. ## Serenna User Interface ## Popular Serenna Alternatives Main Product Serenna 4.9 [(7)](https://www.softwareadvice.com/product/538993-Serenna/#reviews) Ratings Breakdown - 4.86Ease of use - 4.86Value for money - 4.43Customer support - 4.29Functionality Pricing Starting at €19.00 per month Get Price Alternative Product [Fusion](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/) 4.3 [(710)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) Ratings Breakdown - 4.53Ease of use - 4.16Value for money - 4.27Customer support - 4.19Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [SPRY](https://www.softwareadvice.com/medical/spry-profile/) 4.8 [(73)](https://www.softwareadvice.com/medical/spry-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.81Value for money - 4.77Customer support - 4.64Functionality Pricing Available upon request Get Price Alternative Product [Nookal](https://www.softwareadvice.com/medical/nookal-profile/) 4.5 [(90)](https://www.softwareadvice.com/medical/nookal-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.26Value for money - 4.36Customer support - 4.24Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [WebPT](https://www.softwareadvice.com/medical/webpt-emr-profile/) 4.2 [(484)](https://www.softwareadvice.com/medical/webpt-emr-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 3.96Value for money - 4.10Customer support - 4.08Functionality Pricing Available upon request Get Price Alternative Product [Jane](https://www.softwareadvice.com/product/86099-Jane-App/) 4.8 [(535)](https://www.softwareadvice.com/product/86099-Jane-App/reviews/) Ratings Breakdown - 4.62Ease of use - 4.71Value for money - 4.82Customer support - 4.59Functionality Pricing Starting at $54.00 per month Get Price ## Serenna Pricing and Plans Starting price: €19.00 per month Free Trial Free Version Gratis €0.00 per month Plan includes: - 1 physiotherapist - 10 bookings/month - 24/7 online booking page - Appointment reminders (Email) - Drag-and-drop calendar - Conflict detection Map Autonomo €19.00 flat rate, per month Plan includes: - All free plan - 1 physiotherapist - Unlimited patients & bookings - Full clinical records - Pain manikin - EVA scale - Digital GDPR consent - E-invoicing (correlative PDF, VAT) - Daily payments & bonuses - Cash close Read More Autonomo+ €26.00 per month Plan includes: - Everything in Autonomo - Two-way WhatsApp with AI - AI intent detection - Book / confirm / cancel by WhatsApp - Bot / human / hybrid mode - Signing of the GDPR - Signing of the consents - 24h /48h reminders - Payment links - Booking confirmation Clínica €29.00 per user, per month Plan includes: - Everything in Pro+ - 2 professionals included - Expanded WhatsApp for the team - Automatic professional and room assignment - 4 roles + permissions (owner, admin, therapist, reception) - QR staff check-in with geolocation - Schedules per professional, staff and holidays - (Add-ons) Additional professional +9 EUR/mo, Advanced AI +4 EUR/mo Clínica+ €49.00 flat rate, per month Plan includes: - Everything in Clínica - Two-way WhatsApp AI (whole team) - AI intent detection - Booking by WhatsApp - Reminders & payment links - Auto-escalation to therapist - Bot / human / hybrid mode Enterprise Pricing available upon request Plan includes: - 7+ physiotherapists - Multi-site - Priority support - Team training - Custom integrations - Assisted migration - Dedicated account manager Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Serenna Features - Popular features found in Physical Therapy Appointment Management Electronic Payments EMR/EHR Exercise Library HIPAA Compliant Insurance Management Multi-Location Patient Portal Progress Tracking Scheduling Treatment Planning - More features of Serenna Access Controls/Permissions Activity Dashboard Activity Tracking API Assessment Management Automated Scheduling Availability Management Billing & Invoicing Calendar Management Calendar Sync Client Database Client Management Communication Confirmations/Reminders Credit Card Processing Customer Database Customer History Customizable Branding Customizable Forms Customizable Templates Data Import/Export Document Management Employee Management For Physical Therapy Links Mobile Access Online Booking Online Payments Practice Management Progress Notes Recurring Appointments Reporting/Analytics Reporting & Statistics Wait List Management Website Integration ## Serenna Integrations Firebase Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Gemini Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review Stripe Billing Integration rated undefined from -1 review ## Serenna User Reviews ## Serenna customer ratings - Overall rating: 4.9/5 - Total reviews: 7 ### Rating distribution - 5 stars: 6 reviews (86%) - 4 stars: 1 reviews (14%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.9/5 - Customer support: 4.4/5 - Functionality: 4.3/5 --- Have you used Serenna and would like to share your experience with others? ### Serenna es la mejor app - Overall rating: 5/5 - Reviewer: Cristian C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Una experiencia muy positiva que le da valor a mí trabajo y simplifica la tarea a la hora de pedir consulta y organizar la semana. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Una app muy intuitiva y fácil de usar. Además de ser ágil a la hora de usarla y en pocos pasos se puede pedir una cita. #### Cons No le he visto grandes desventajas. Me costó al.principio cuadrar el calendario con las citas pero ya está solucionado. #### Reasons for choosing Serenna Porque me parece que es mejor. Es más económico y el servicio de gestión post venta es excelente. #### Vendor response Gracias, Cristian. Nos alegra que pedir cita te salga tan ágil. Esos "pocos pasos" son justo lo que perseguimos. Tomamos nota de lo de cuadrar el calendario al principio: estamos afinando esa parte para que sea inmediato desde el día uno. Y lo del servicio post-venta, ahí no aflojamos. Para lo que necesites, nos tienes a un WhatsApp. Replied June 2026 --- ### Experiencia muy buena - Overall rating: 5/5 - Reviewer: Rocío A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Una experiencia muy buena, sobre todo por la atención de [contenido sensible oculto], que escucha todas nuestras propuestas y dudas con gran paciencia. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sin duda lo mejor es el soporte. No hemos podido tener más escucha y más intención de que sintamos que quieren que esté todo como a nosotras nos gustaría. #### Cons Para nosotras es importante tener una visión de la semana de todos los trabajadores para poder asignar bien horarios, así como tener opción de copiar y pegar para que resulte más rápido de un vistazo asignar las citas #### Reasons for choosing Serenna Tenía verifactu y visualmente nos gustaba porque es bastante intuitiva --- ### Opción fácil e intuitiva - Overall rating: 4/5 - Reviewer: Nuria G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Como nueva autónoma estoy utilizando el plan gratis que me ofrece agendarme mis pacientes y llevar un control de la ficha de los paciente. Me planteo en un futuro no muy lejano aumentar el plan y, si mi economía me lo permite, mejorar las acciones que me ofrecen. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Es una página muy intuitiva y fácil de usar. En la actualidad estoy utilizando el plan gratis y, para empezar, sobra. #### Cons En la actualidad no tienen app pero se puede poner como enlace directo. El problema es que a veces no se visualiza bien el calendario para agendar las citas, eso se soluciona entrando por internet pero son más pasos a seguir. #### Vendor response Gracias Nuria, se agradece un montón que te hayas parado a escribirlo. Lo del calendario que a veces no se ve bien para agendar me lo llevo, es justo el tipo de cosa que queremos pulir y va a la lista. Y un truco mientras tanto: Serenna se puede añadir a la pantalla de inicio del móvil y te queda como una app, con su icono, sin tener que entrar por el navegador cada vez. Si quieres te digo cómo en dos pasos. Me alegro de que el plan gratis te esté cuadrando para arrancar. Cuando te apetezca dar el salto aquí estamos, sin prisa. Daniel, de Serenna Replied July 2026 --- ### Buena app, fácil y tiene de todo - Overall rating: 5/5 - Reviewer: Alejandro M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Estoy contento, calidad/precio es lo mejor que he encontrado, me resulta cómodo para gestionar todo lo relacionado con la clínica y los pacientes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fácil manejo, está todo bien estructurado y permite gestionar la clínica de manera sencilla, están cubiertos casi todos los aspectos necesarios en la gestión de una clínica o autónomo #### Cons Algún apartado aún hay que pulirlo, la web de reservas alguna vez no carga bien pero hablas con el soporte y enseguida te lo resuelven. #### Vendor response ¡Gracias, Alejandro! 🙌 Nos alegra muchísimo leer que Serenna te resulta fácil y que tienes la gestión de la clínica cubierta de principio a fin — es justo lo que perseguimos para los fisios que van por su cuenta. Y que destaques la relación calidad/precio nos hace especial ilusión, porque es una decisión muy consciente por nuestra parte. Tomamos nota de tu feedback: seguimos puliendo detalles cada semana para que la experiencia sea aún más redonda, y nos encanta saber que cuando has necesitado al equipo de soporte te lo han resuelto rápido — ahí no te vamos a fallar nunca. Gracias por confiar en nosotros y por recomendarnos. Si en algún momento echas algo en falta, escríbenos sin dudarlo: muchas de nuestras mejoras nacen justo de feedback como el tuyo. — Dani, cofundador de Serenna Replied May 2026 --- ### Herramienta práctica y fácil de usar - Overall rating: 5/5 - Reviewer: Carlos Juan G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. En general, mi experiencia con Serenna ha sido positiva. Es una herramienta confiable que cumple bien con lo que promete y facilita bastante el trabajo. Considero que es una muy buena opción para quienes buscan algo funcional, claro y eficiente. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lo que más me gustó de Serenna es su facilidad de uso. La interfaz es bastante intuitiva, lo que permite adaptarse rápidamente sin necesidad de una curva de aprendizaje muy larga. También destaco la organización de la información y las herramientas que ofrece para optimizar procesos, que realmente ayudan a ahorrar tiempo. Además, se nota que es un software pensado para ser práctico en el día a día. #### Cons En general no encontré grandes puntos negativos. Quizás al inicio toma un poco de tiempo explorar todas las funcionalidades para aprovecharlo al máximo, pero una vez que te familiarizas, la experiencia mejora con creces. #### Vendor response ¡Hola Carlos! Mil gracias por tomarte el tiempo de dejar esta reseña tan detallada. Nos alegra especialmente que destaques la facilidad de uso; es algo en lo que ponemos mucho foco, porque sabemos que el tiempo del fisio en consulta no se puede perder en aprender un software. Tienes razón en que al principio cuesta descubrir todo lo que Serenna ofrece. Estamos trabajando en un onboarding más guiado y en mejorar el asistente de ayuda dentro de la app para que las funcionalidades te encuentren a ti, no al revés. Reseñas como la tuya son las que nos empujan a construir la herramienta que los fisioterapeutas realmente necesitáis. ¡Gracias de verdad! Replied May 2026 --- ### Software nuevo pero con gran potencial - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Es mejorable, tiene muchos aspectos a mejorar pero la base es enfocada a la fisioterapia y es muy intuitiva aun teniendo características complejas. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Es un software nuevo, y los fundadores estan atentos a nuevas mejoras que puedan implementar para que sea especializado para los fisioterapeutas, aun esta por ver como es el resultado final pero promete #### Cons Aun tienen procesos como atención al cliente que ha de mejorar, pero es normal al inicio, hay algunas funciones en beta y otras aun no accesibles que estarán dentro de poco #### Vendor response Muchas gracias por confiar en nosotros, estamos trabajando muy duro para poder dar lo mejor a todo vuestro sector. Replied May 2026 --- ### Thumbs "app" Serena - Overall rating: 5/5 - Reviewer: George A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Splendid! The most important part for me is the customer support. Whenever I had an issue, especially setting up the whatsapp account, Serena team was there, finding a solution and walking me throught the steps to solve it. Thanks Serena! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really helpful web app that integrates whatsapp, calendar, and patient's history, in a good price. I had a perfect customer support with fast responsing. Easy to book an appointment, but also to modify. Email notification as well as whats app works perfect. #### Cons Needs more options for customization. When a customer books a service, next to the service there is an emoji that describes it. In my opinion that should be optional. --- Showing 1 - 7 of 7 Reviews ## Other Top Recommended Physical Therapy Software [AdvancedEHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (466) Recently recommended **260** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (913) Recently recommended **238** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **238** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **189** times Stuck Between Options? Our experts can help you compare Serenna with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice