--- title: "Booklink Software Reviews, Demo & Pricing - 2026" description: "Review of Booklink Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/547904-Booklink/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / Booklink Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Booklink Review From ZAR79/month Free version 2 plans Wondering if Booklink is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Booklink 4.4 [(7)](https://www.softwareadvice.com/product/547904-Booklink/#reviews) Pricing Starting at ZAR79.00 flat rate per month ### About Booklink Booklink is an online booking system built for South African service businesses: salons, barbers, spas, clinics, physios, studios, coaches, tutors and anyone who works by appointment. It replaces the WhatsApp back and forth of "are you free on Thursday" with a booking page that clients use themselves, and it collects the deposit before the slot is confirmed. Clients book from one link. Share it on Instagram, WhatsApp or Google Business, or embed the booking page on your own website. They choose a service, pick a team member or let Booklink assign one based on live availability, select a time and confirm. The page carries your logo, tagline, brand colours, fonts and contact details, works on any phone and needs no app download. Services are organised by category, can have variants such as short or long hair, and can be combined so a client books a facial and a massage in one go. Deposits are the no show cure. Connect Yoco, Paystack, PayFast or iKhokha and require a deposit or full payment at the moment of booking. Money settles in rand into your own bank account and Booklink takes zero commission on bookings. Clients who have not paid are flagged, and unpaid bookings expire automa... tically so the slot is released. Session packages let you sell bundles of sessions upfront and redeem them booking by booking. Reminders go out automatically. Booklink sends email confirmations, cancellations and up to three configurable email reminders, plus WhatsApp reminders before each appointment. Every message sent is logged against the booking so you can see exactly what the client received and when. Clients can cancel or reschedule from the message, and cancellation reasons are captured for reporting. Scheduling is flexible enough for real businesses. Each team member has their own working hours, multiple availability windows per day, buffer times, blockouts and public holidays, with a booking window that limits how far ahead clients can book. Rooms and resources such as treatment rooms or chairs are assigned per booking so two people never end up in the same room. Classes and group sessions take multiple clients with a capacity limit. Google Calendar syncs both ways so personal appointments block time in Booklink and bookings appear in Google, and Google Meet links are generated for online appointments. The operator side is built for the front desk. A Today view shows the day's bookings, this week's and this month's revenue, deposits at risk and bookings awaiting confirmation. The calendar shows the whole team by day or week with rooms and payment status on every booking. Client records keep contact details, notes and full booking history. Team permissions separate Owner, Front desk and Staff so each person sees only what they need. Booking instructions and custom questions per service collect what you need before the client arrives. Reports cover daily and monthly takings and bookings per team member, and commission tracking calculates what each stylist or therapist is owed with payout history. Webhooks push booking events to your own tools, and the Rebill integration turns bookings into SARS compliant invoices automatically. Data is encrypted with AES 256, hosted on Google Cloud, and Booklink is POPIA ready. Support is by email and in app chat from the South African team that builds it. Pricing is flat and simple. The Free plan has no time limit and no credit card: one service, one team member, 30 bookings a month, your branded booking page, website embed, email notifications and client management. Pro is R79 a month for unlimited services and bookings, up to five team members, online payments, WhatsApp reminders, Google Calendar and Meet, multi service bookings, classes, packages, reports, webhooks, storefront branding and no Booklink branding. One prevented no show pays for the month. Need more than five team members? Contact support for a custom plan. Do you work for Booklink? [Manage this product listing](https://www.g2.com/products/booklink/claim_requests/new?auto=true) Wondering if Booklink is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. ## Booklink User Interface ## Popular Booklink Alternatives Main Product Booklink 4.4 [(7)](https://www.softwareadvice.com/product/547904-Booklink/#reviews) Ratings Breakdown - 4.57Ease of use - 4.29Value for money - 4.29Customer support - 4.86Functionality Pricing Starting at ZAR79.00 per month Get Price Alternative Product [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/) 4.7 [(4162)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.44Customer support - 4.54Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/) 4.8 [(4316)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.82Value for money - 4.40Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1172)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/) 4.7 [(415)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.18Value for money - 4.46Customer support - 4.58Functionality Pricing Starting at €69.00 per month Get Price Alternative Product [Cal ID](https://www.softwareadvice.com/appointment-scheduling/onehash-cal-profile/) 4.9 [(154)](https://www.softwareadvice.com/appointment-scheduling/onehash-cal-profile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.85Value for money - 4.68Customer support - 4.69Functionality Pricing Available upon request Get Price ## Booklink Pricing and Plans Starting price: ZAR79.00 per month Free Trial Free Version Free ZAR0.00 flat rate, per month Plan includes: - 1 Service - 1 Team Member - 30 Bookings Per Month - Booking Page With Your Branding - Email Notifications - Client Management Pro ZAR79.00 flat rate, per month Plan includes: - Unlimited Services And Bookings - Up To 5 Team Members - Google Calendar Integration - Payment Collection (Yoco, Paystack, PayFast) - WhatsApp Reminders - Configurable Email Reminders - Multiple Availability Slots Per Day - Remove Booklink Branding - Rebill Integration (automatic SARS-compliant invoicing) - Zero Commission On Bookings Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Booklink Features - Popular features found in Appointment Scheduling Appointment Management Automated Scheduling Calendar Management Client Database Group Scheduling Mobile Access Online Payments Recurring Appointments Reporting & Statistics - More features of Booklink Activity Dashboard Availability Management Availability Settings Client Management Communication Confirmations/Reminders Customer History Customizable Branding Employee Management Links Online Booking ## Booklink Integrations Paystack Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review ## Booklink User Reviews ## Booklink customer ratings - Overall rating: 4.4/5 - Total reviews: 7 ### Rating distribution - 5 stars: 5 reviews (71%) - 4 stars: 1 reviews (14%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (14%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.3/5 - Customer support: 4.3/5 - Functionality: 4.9/5 --- Have you used Booklink and would like to share your experience with others? ### Beautiful product, but could have a better user experience and customer service - Overall rating: 2/5 - Reviewer: Kam M. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I haven’t heard the pleasure of thoroughly enjoying the platform for the past three months. The one aspect that I paid for which was having an administrative frictionless booking landed up with me doing a lot of administrators of heavy lifting including processing payments of the platform which is as good as using the free version of Calendarly. Even if payment isn’t necessary, the booking doesn’t get locked in in my diary, which then requires me to continuously logging onto the platform across referencing the dates and times and blocking it off in my diary. It led to me missing quite a few sessions at the start because I thought that it was fully integrated. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros I genuinely enjoyed the fact that I could segregate my product offering, that it has multi pricing structures that I’m able to build different on boarding forms for the different services that I offer. #### Cons Payment integration has been an absolute nightmare. I reached out to the team that wasn’t too helpful either. And it’s just something I haven’t managed to resolve to date. So I will no longer be using the platform. #### Reasons for switching to Booklink I want to fully automated system that could capture the booking, block of my diary, and process payment. With no administrative assistance from my end #### Vendor response Hi Kam, thank you for the honest feedback, and I'm sorry Booklink didn't deliver what you paid for. Missed sessions are a real cost and I don't take that lightly. On payments: Yoco changed its verification process and is not currently verifying the app.booklink.co.za domain on merchant accounts, so Yoco checkouts can't start. We're working with Yoco directly to resolve it. iKhokha, Paystack and PayFast all work in the meantime, and we should have walked you through switching and checked in after your last email. We didn't, and that's on us. On your diary: confirmed bookings can go straight into your Google Calendar. We never helped you set that up, and we should have. I've reached out to you personally and would value the chance to put this right. Nico Huysamen, Founder, Tora Technologies Replied September 2026 --- ### Best Booking Page ever! - Overall rating: 5/5 - Reviewer: Realdi V. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I honestly cannot recommend Booklink enough! Their customer service is some of the best I have ever experienced. Whenever I have a problem, question or even a suggestion, I simply send them an email and I’m amazed at how quickly they respond. They are incredibly helpful, friendly and genuinely seem to care about making their system work for their customers. I absolutely love using Booklink for my business. It’s affordable, easy to use, and best of all, it’s LOCAL! 🇿🇦 I really hope more South African businesses discover Booklink and support this fantastic local company. They’ve made my life so much easier, and I’m genuinely grateful for the amazing service they provide. Thank you, Booklink! ❤️ #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The exceptional customer service! They are incredibly responsive, helpful and genuinely listen to their customers. I also love that Booklink is affordable, easy to use and proudly local. #### Cons My only “con” is that I didn’t discover Booklink sooner! I also wish more people knew about them because they offer such a fantastic, affordable local solution. #### Reasons for choosing Booklink Booklink was more affordable and more user-friendly. #### Vendor response Thanks so much, Realdi! Your feedback has shaped a ton of the features we've built, and we really appreciate you taking the time to share your experience. Replied September 2026 --- ### Absolute Game-Changer - Overall rating: 5/5 - Reviewer: Roxane R. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Booklink has been an absolute game-changer for our dance academy! The platform is user-friendly, efficient and, most importantly, backed by exceptional personal support. [sensitive content hidden] consistently goes above and beyond to understand our specific requirements and find solutions that work for us. Nothing ever feels like too much trouble. Highly recommended! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From value for money and ease of use to appointment management, bookings, payment processing and email notifications, the platform has made running our studio so much more streamlined. #### Cons As with any platform, there are a few features that could be refined further, but these are minor compared with the overall value and functionality of Booklink. The responsive customer support also makes a huge difference whenever we need assistance or have a specific requirement. #### Reasons for choosing Booklink Local is important when it gets to banking. #### Reasons for switching to Booklink I moved over from SKILSLI du to Lack of communication from developer who completely ghosted me once i was on the premium tier. I moved away from SAGE Accounting online as it became too pricy. #### Vendor response Roxane, this made our day! Thank you for trusting Booklink with your bookings, and please keep the feedback coming. Replied September 2026 --- ### Excellent product and service from Booklink! - Overall rating: 5/5 - Reviewer: Nikki P. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. [sensitive content hidden] and the Booklink team have developed an excellent product and provide amazing service with speedy, clear communication. I have enjoyed using Booklink and will continue to do so, as it meets all my needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Excellent customer support from [sensitive content hidden] and the team. Booklink is great value for money and the setup process was very simple and intuitive. #### Cons There were a few features that I would have preferred to see on the system when signing up, but as soon as I mentioned them to the Booklink team, they jumped in and added the features quickly and effectively. #### Reasons for switching to Booklink I switched due to the high cost of Calendly #### Vendor response Thank you, Nikki! It's great to hear our support is making a real difference for business, and we're here whenever you need us. Replied September 2026 --- ### Booklink is a great service - Overall rating: 5/5 - Reviewer: Gillian A. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have enjoyed Booklink and it works well for my needs. I would like to have more control over the description field when describing my offerings as right now it's only a one liner :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for money and customer service. When I was looking for my tax invoice I contacted customer care and they actually added the feature to download your invoices based on my request. #### Cons I had an issue with Yoco pairing but it wasn't Booklink's fault and they were very helpful in recommending alternatives #### Vendor response Thank you Gillian! Reviews like yours help other small businesses find us, and we really appreciate you taking the time. Replied September 2026 --- ### excellent service - Overall rating: 5/5 - Reviewer: Wandisa N. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. very good. i’ve emailed them for help multiple times and was assisted quickly and efficiently, i’ve recommended Booklink to others #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it allows you to categorise the different services you offer with photos so it’s easier for clients to select. #### Cons having to get a code from my email every time i need to login instead of using a password and that you can’t add products to sell on the website #### Vendor response Thank you so much for the review and for recommending us, it means a lot. We're glad the categories and photos make it easier for your clients to choose. On the login codes: we use an emailed code instead of a password so there's no password that can be guessed or leaked, which matters when your client details and payments are in the account. Once you sign in, Booklink keeps you signed in on that device for a week, so you shouldn't need a new code every visit. If it's asking more often than that, drop us an email and we'll take a look. We've noted that you'd prefer a password option. On selling products: Booklink is built around bookings, so there isn't a shop for physical products. What you can sell online today are packages, prepaid bundles of sessions your clients buy on your booking page and redeem when they book. We've passed on your request for products too. Thanks again, and we're always happy to help. Nico, founder of Booklink Replied September 2026 --- ### Booklink Review - Overall rating: 4/5 - Reviewer: Marcelle G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall I think booklink is quite easy to navigate through the interface, making it simple to use. So my experience using it is good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like how simple to use and easy to understand booklink is when adding the details for the services. #### Cons I think the customization options for the booking page maybe a bit limited in terms of styling (colours, layout etc.) #### Vendor response Thank you for the review! We're glad adding your services feels simple. That's what we set out to make easy. Thanks too for the feedback on styling. You can already upload your logo and set a brand colour for your booking page. That colour can also be applied to the emails your clients receive. The layout itself can't be changed at the moment, but feedback like yours shapes what we build next, so we've noted it. 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