--- title: "Booklink Software Reviews, Demo & Pricing - 2026" description: "Review of Booklink Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/547904-Booklink/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / Booklink Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Booklink Review From ZAR79/month Free version 2 plans Wondering if Booklink is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Booklink 4.6 [(14)](https://www.softwareadvice.com/product/547904-Booklink/#reviews) Pricing Starting at ZAR79.00 flat rate per month ### About Booklink Booklink is an online booking system built for South African service businesses: salons, barbers, spas, clinics, physios, studios, coaches, tutors and anyone who works by appointment. It replaces the WhatsApp back and forth of "are you free on Thursday" with a booking page that clients use themselves, and it collects the deposit before the slot is confirmed. Clients book from one link. Share it on Instagram, WhatsApp or Google Business, or embed the booking page on your own website. They choose a service, pick a team member or let Booklink assign one based on live availability, select a time and confirm. The page carries your logo, tagline, brand colours, fonts and contact details, works on any phone and needs no app download. Services are organised by category, can have variants such as short or long hair, and can be combined so a client books a facial and a massage in one go. Deposits are the no show cure. Connect Yoco, Paystack, PayFast or iKhokha and require a deposit or full payment at the moment of booking. Money settles in rand into your own bank account and Booklink takes zero commission on bookings. Clients who have not paid are flagged, and unpaid bookings expire automa... tically so the slot is released. Session packages let you sell bundles of sessions upfront and redeem them booking by booking. Reminders go out automatically. Booklink sends email confirmations, cancellations and up to three configurable email reminders, plus WhatsApp reminders before each appointment. Every message sent is logged against the booking so you can see exactly what the client received and when. Clients can cancel or reschedule from the message, and cancellation reasons are captured for reporting. Scheduling is flexible enough for real businesses. Each team member has their own working hours, multiple availability windows per day, buffer times, blockouts and public holidays, with a booking window that limits how far ahead clients can book. Rooms and resources such as treatment rooms or chairs are assigned per booking so two people never end up in the same room. Classes and group sessions take multiple clients with a capacity limit. Google Calendar syncs both ways so personal appointments block time in Booklink and bookings appear in Google, and Google Meet links are generated for online appointments. The operator side is built for the front desk. A Today view shows the day's bookings, this week's and this month's revenue, deposits at risk and bookings awaiting confirmation. The calendar shows the whole team by day or week with rooms and payment status on every booking. Client records keep contact details, notes and full booking history. Team permissions separate Owner, Front desk and Staff so each person sees only what they need. Booking instructions and custom questions per service collect what you need before the client arrives. Reports cover daily and monthly takings and bookings per team member, and commission tracking calculates what each stylist or therapist is owed with payout history. Webhooks push booking events to your own tools, and the Rebill integration turns bookings into SARS compliant invoices automatically. Data is encrypted with AES 256, hosted on Google Cloud, and Booklink is POPIA ready. Support is by email and in app chat from the South African team that builds it. Pricing is flat and simple. The Free plan has no time limit and no credit card: one service, one team member, 30 bookings a month, your branded booking page, website embed, email notifications and client management. Pro is R79 a month for unlimited services and bookings, up to five team members, online payments, WhatsApp reminders, Google Calendar and Meet, multi service bookings, classes, packages, reports, webhooks, storefront branding and no Booklink branding. One prevented no show pays for the month. Need more than five team members? Contact support for a custom plan. Do you work for Booklink? [Manage this product listing](https://www.g2.com/products/booklink/claim_requests/new?auto=true) Wondering if Booklink is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. ## Booklink User Interface ## Popular Booklink Alternatives Main Product Booklink 4.6 [(14)](https://www.softwareadvice.com/product/547904-Booklink/#reviews) Ratings Breakdown - 4.57Ease of use - 4.57Value for money - 4.57Customer support - 4.79Functionality Pricing Starting at ZAR79.00 per month Get Price Alternative Product [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/) 4.7 [(4168)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.44Customer support - 4.54Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/) 4.8 [(4341)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.82Value for money - 4.40Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/) 4.7 [(416)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.17Value for money - 4.45Customer support - 4.57Functionality Pricing Starting at €69.00 per month Get Price Alternative Product [Cal ID](https://www.softwareadvice.com/appointment-scheduling/onehash-cal-profile/) 4.9 [(154)](https://www.softwareadvice.com/appointment-scheduling/onehash-cal-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.85Value for money - 4.68Customer support - 4.69Functionality Pricing Available upon request Get Price ## Booklink Pricing and Plans Booklink has two plans. Free is free. Pro is ZAR79.00/mo billed monthly. Free version Free ZAR0.00 Free forever 1 Service, 1 Team Member, 30 Bookings Per Month, Booking Page With Your Branding, Email Notifications, Client Management… Free plan includes: - 1 Service - 1 Team Member - 30 Bookings Per Month - Booking Page With Your Branding - Email Notifications - Client Management Pro ZAR79.00 flat rate, per month Unlimited Services And Bookings, Up To 5 Team Members, Google Calendar Integration, Payment Collection (Yoco, Paystack, PayFast), WhatsApp Reminders, Configurable Email Reminders, Multiple Availability Slots Per Day, Remove Booklink Branding, Rebill Integration (automatic SARS-compliant invoicing), Zero Commission On Bookings… Pro plan includes: - Unlimited Services And Bookings - Up To 5 Team Members - Google Calendar Integration - Payment Collection (Yoco, Paystack, PayFast) - WhatsApp Reminders - Configurable Email Reminders - Multiple Availability Slots Per Day - Remove Booklink Branding - Rebill Integration (automatic SARS-compliant invoicing) - Zero Commission On Bookings Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Booklink pricing compare to alternatives? Booklink's starting price is ZAR79.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Booklink4.6[(14)](https://www.softwareadvice.com/product/547904-Booklink/reviews/) | ZAR79.00 /mo | Not available | Available | 4.6 | | [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/)4.7[(4,168)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) | $10.00 /user/mo | Available | Available | 4.5 | | [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/)4.8[(4,341)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) | Pricing available upon request | Available | Not available | 4.8 | | [Goldie](https://www.softwareadvice.com/salon/goldie-profile/)4.8[(1,173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) | $19.99 /mo | Not available | Available | 4.6 | | [Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/)4.7[(416)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/) | €69.00 /user/mo | Not available | Available | 4.2 | Booklink4.6[(14)](https://www.softwareadvice.com/product/547904-Booklink/reviews/) * * * Starting price ZAR79.00 /mo Free trial Not available Free version Available Value For Money 4.6 - [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/)4.7[(4,168)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) * * * Starting price $10.00 /user/mo Free trial Available Free version Available Value For Money 4.5 - [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/)4.8[(4,341)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.8 - [Goldie](https://www.softwareadvice.com/salon/goldie-profile/)4.8[(1,173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) * * * Starting price $19.99 /mo Free trial Not available Free version Available Value For Money 4.6 - [Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/)4.7[(416)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/) * * * Starting price €69.00 /user/mo Free trial Not available Free version Available Value For Money 4.2 ## Booklink Features - Popular features found in Appointment Scheduling Appointment Management Automated Scheduling Calendar Management Client Database Group Scheduling Mobile Access Online Payments Recurring Appointments Reporting & Statistics - More features of Booklink Activity Dashboard Availability Management Availability Settings Client Management Communication Confirmations/Reminders Customer History Customizable Branding Employee Management Links Online Booking ## Booklink Integrations Paystack Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review ## Booklink User Reviews ## Booklink customer ratings - Overall rating: 4.6/5 - Total reviews: 14 ### Rating distribution - 5 stars: 10 reviews (71%) - 4 stars: 3 reviews (21%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (7%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.6/5 - Customer support: 4.6/5 - Functionality: 4.8/5 --- Have you used Booklink and would like to share your experience with others? ### Excellent product and service from Booklink! - Overall rating: 5/5 - Reviewer: Nikki P. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. [sensitive content hidden] and the Booklink team have developed an excellent product and provide amazing service with speedy, clear communication. I have enjoyed using Booklink and will continue to do so, as it meets all my needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Excellent customer support from [sensitive content hidden] and the team. Booklink is great value for money and the setup process was very simple and intuitive. #### Cons There were a few features that I would have preferred to see on the system when signing up, but as soon as I mentioned them to the Booklink team, they jumped in and added the features quickly and effectively. #### Reasons for switching to Booklink I switched due to the high cost of Calendly #### Vendor response Thank you, Nikki! It's great to hear our support is making a real difference for business, and we're here whenever you need us. Replied September 2026 --- ### Save my live amd practice. - Overall rating: 5/5 - Reviewer: Cynthia D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, my experience has been fantastic. It has completely saved my life and my practice. Before using Booklink, I was spending two to two and a half hours every single day dealing with bookings and was even struggling with accidental double bookings. Now, it has completely eliminated that stress, saving me time, making my clients very happy, and sparing me from the exhaustion of manual scheduling. I love it!" #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After spending three months struggling, researching, and wasting weeks trying other apps for bookings and reminders, I was completely desperate. Then I asked AI, and it suggested Booklink—everything was done in just one hour! What I liked most is how flexible and precise it is; it allowed me to set up my specific scheduling needs effortlessly, including custom 15-minute intervals for my sessions. It has saved me hours of administrative work every day." #### Cons Honestly, there isn't much to dislike because the app works wonderfully. However, if I had to mention one minor thing, it is having to wait for a verification code every time I log in. It would be great if it remembered trusted users or devices so we could access the account faster without needing a new code each time. #### Reasons for switching to Booklink I switched from other platforms like Fresha and Calendly because they restricted my scheduling options to rigid one-hour blocks. I needed more flexibility to set custom appointment slots of 1 hour and 15 minutes, which allows me to provide a better, unhurried experience and deeper relaxation for my clients. Booklink gave me that exact freedom. #### Vendor response Thank you for this! Going from two hours of admin a day to none is exactly what Booklink is meant to do, and the custom interval lengths were built because rigid hour blocks don't fit real practices. The login code is fair, and you're not the first to raise it (it is supposed to ask every 7 days, but we have identified some browsers causing issues). Trusted devices is the right fix and it's on our list. In the meantime, if anything else gets in your way, just reply to any of our emails. Replied October 2026 --- ### Beautiful product, but could have a better user experience and customer service - Overall rating: 2/5 - Reviewer: Kam M. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I haven’t heard the pleasure of thoroughly enjoying the platform for the past three months. The one aspect that I paid for which was having an administrative frictionless booking landed up with me doing a lot of administrators of heavy lifting including processing payments of the platform which is as good as using the free version of Calendarly. Even if payment isn’t necessary, the booking doesn’t get locked in in my diary, which then requires me to continuously logging onto the platform across referencing the dates and times and blocking it off in my diary. It led to me missing quite a few sessions at the start because I thought that it was fully integrated. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros I genuinely enjoyed the fact that I could segregate my product offering, that it has multi pricing structures that I’m able to build different on boarding forms for the different services that I offer. #### Cons Payment integration has been an absolute nightmare. I reached out to the team that wasn’t too helpful either. And it’s just something I haven’t managed to resolve to date. So I will no longer be using the platform. #### Reasons for switching to Booklink I want to fully automated system that could capture the booking, block of my diary, and process payment. With no administrative assistance from my end #### Vendor response Hi Kam, thank you for the honest feedback, and I'm sorry Booklink didn't deliver what you paid for. Missed sessions are a real cost and I don't take that lightly. On payments: Yoco changed its verification process and is not currently verifying the app.booklink.co.za domain on merchant accounts, so Yoco checkouts can't start. We're working with Yoco directly to resolve it. iKhokha, Paystack and PayFast all work in the meantime, and we should have walked you through switching and checked in after your last email. We didn't, and that's on us. On your diary: confirmed bookings can go straight into your Google Calendar. We never helped you set that up, and we should have. I've reached out to you personally and would value the chance to put this right. Nico Huysamen, Founder, Tora Technologies Replied September 2026 --- ### Best Booking Page ever! - Overall rating: 5/5 - Reviewer: Realdi V. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I honestly cannot recommend Booklink enough! Their customer service is some of the best I have ever experienced. Whenever I have a problem, question or even a suggestion, I simply send them an email and I’m amazed at how quickly they respond. They are incredibly helpful, friendly and genuinely seem to care about making their system work for their customers. I absolutely love using Booklink for my business. It’s affordable, easy to use, and best of all, it’s LOCAL! 🇿🇦 I really hope more South African businesses discover Booklink and support this fantastic local company. They’ve made my life so much easier, and I’m genuinely grateful for the amazing service they provide. Thank you, Booklink! ❤️ #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The exceptional customer service! They are incredibly responsive, helpful and genuinely listen to their customers. I also love that Booklink is affordable, easy to use and proudly local. #### Cons My only “con” is that I didn’t discover Booklink sooner! I also wish more people knew about them because they offer such a fantastic, affordable local solution. #### Reasons for choosing Booklink Booklink was more affordable and more user-friendly. #### Vendor response Thanks so much, Realdi! Your feedback has shaped a ton of the features we've built, and we really appreciate you taking the time to share your experience. Replied September 2026 --- ### 5 Stars for Booklink! - Overall rating: 5/5 - Reviewer: Ansi V. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Booklink by Tora Technologies has been a fantastic addition to our business! The platform is user-friendly, and the seamless integration with Rebill makes managing appointments and payments so much easier. What really stands out, though, is the exceptionally responsive and helpful support team. Queries are addressed quickly and efficiently, and it's refreshing to work with a company that genuinely cares about its clients. Highly recommended for businesses looking for a reliable booking solution backed by excellent service! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booklink is feature-rich, flexible and highly adaptable to our business needs. The integration with Rebill is particularly useful for streamlining bookings and payments. What stands out most, however, is the exceptional customer support – the team is responsive, knowledgeable and always willing to help find solutions. #### Cons There is very little to dislike about Booklink. As with any software, occasional challenges or limitations arise, but these are consistently addressed quickly and efficiently by the responsive development team. Their willingness to listen to feedback and find practical solutions means that any minor frustrations are usually short-lived. #### Reasons for choosing Booklink Price (value for money) and integration with Rebill invoicing software #### Vendor response Thank you for this Ansi. The Booklink and Rebill integration exists because running bookings and invoicing as two disconnected systems creates work nobody should have to do, so it's good to hear it's doing its job for you. On support: we'd rather hear about a limitation and fix it than have you work around it quietly, so thank you for the feedback you've sent us along the way. Keep it coming. Replied October 2026 --- ### Absolute Game-Changer - Overall rating: 5/5 - Reviewer: Roxane R. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Booklink has been an absolute game-changer for our dance academy! The platform is user-friendly, efficient and, most importantly, backed by exceptional personal support. [sensitive content hidden] consistently goes above and beyond to understand our specific requirements and find solutions that work for us. Nothing ever feels like too much trouble. Highly recommended! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From value for money and ease of use to appointment management, bookings, payment processing and email notifications, the platform has made running our studio so much more streamlined. #### Cons As with any platform, there are a few features that could be refined further, but these are minor compared with the overall value and functionality of Booklink. The responsive customer support also makes a huge difference whenever we need assistance or have a specific requirement. #### Reasons for choosing Booklink Local is important when it gets to banking. #### Reasons for switching to Booklink I moved over from SKILSLI du to Lack of communication from developer who completely ghosted me once i was on the premium tier. I moved away from SAGE Accounting online as it became too pricy. #### Vendor response Roxane, this made our day! Thank you for trusting Booklink with your bookings, and please keep the feedback coming. Replied September 2026 --- ### Extremely Happy Customer - Overall rating: 5/5 - Reviewer: Walter T. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I would definitely recommend their services to others. It isn't very often that a business is willing to listen to their customers needs, and then to respond to it so quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They covered all the things I needed for a very reasonable price and even accommodated a special request that I had which was included to their system by the following day. #### Cons Nothing...they are so professional and supportive. I really don't have anything negative to say about Booklink. #### Reasons for choosing Booklink It didn't offer nearly enough what Booklink offered. I just didn't like the look/feel of the platform either #### Reasons for switching to Booklink They were too expensive in the long run. The basic offering didn't give enough features and the jump to the next option was just too expensive #### Vendor response Thank you for this, Walter. The discount codes you asked about went live the next day because your description of how you used them made it easy to build the right thing. That's the way we prefer to work, so keep the requests coming. Replied October 2026 --- ### Great service to use! - Overall rating: 4/5 - Reviewer: Lizaan J. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience is definitely positive. Booklink is open to improvement suggestions and they actually try to make it happen. Definitely worth the money. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very quick email response to problems/enquiries. Very easy for my clients to use when making a booking and for me to set it up. It's also great that both the business and the customer receive booking confirmation email notifications when the client books. #### Cons WhatsApp notifications require credit and eventually cost extra after free credit is used up. Only Google Calendar can be linked and no other calendar like Apple, Microsoft, etc. Limited with the changes that you can make with the display of the booking page, what can or can't be included and what information clients need to provide when booking. #### Reasons for choosing Booklink Booklink is a South African product made for locals. #### Vendor response Thank you so much for this review, and for choosing a local product! We're really glad setup was easy for you and your clients. Thanks for the suggestions too. A few tips that may help: Calendars: you can now get your bookings in Apple Calendar, Outlook or any other calendar. Go to Settings > Messages and switch on "Add calendar invites to these emails". Booking page: Settings > Branding lets you set your own colours, font and welcome message, and choose which contact details to show. Client details: open a service and go to the Booking form tab to add your own questions (required or optional) and choose whether a phone number is needed. WhatsApp: Pro includes 50 free messages every month, and email confirmations and reminders never use credits. We'd love to hear what else you'd like to change. Just reply to any Booklink email and it comes straight to me. Replied October 2026 --- ### Booklink is a great service - Overall rating: 5/5 - Reviewer: Gillian A. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have enjoyed Booklink and it works well for my needs. I would like to have more control over the description field when describing my offerings as right now it's only a one liner :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for money and customer service. When I was looking for my tax invoice I contacted customer care and they actually added the feature to download your invoices based on my request. #### Cons I had an issue with Yoco pairing but it wasn't Booklink's fault and they were very helpful in recommending alternatives #### Vendor response Thank you Gillian! Reviews like yours help other small businesses find us, and we really appreciate you taking the time. Replied September 2026 --- ### Very affordable option for small local businesses - Overall rating: 4/5 - Reviewer: Lyla C. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very happy with my experience so far! The fact that I was able to request changes and new features to be added and this was done quickly and easefully was a huge bonus. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have really enjoyed using Booklink so far. It is a very affordable option, especially for small local businesses. I have experienced wonderful customer support and was able to request some additional features so that the platform met my unique business needs. #### Cons It has been a little bit tricky to set up and at times difficult to know exactly where to start, but once I got going to became pretty easeful. #### Vendor response Thank you so much for this lovely review! It means a lot to hear that Booklink fits your business, and that the features you asked for made a real difference. Building those with you was a pleasure. Thank you too for the honest note on getting started. It helps us see where new users get stuck, and we'll keep making those first steps clearer. For anyone setting up now, the Getting Started guide at help.booklink.co.za walks through it step by step. Keep the ideas coming. Just reply to any Booklink email and it comes straight to me. 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