# Qualicore Software Reviews, Demo & Pricing - 2026 > Review of Qualicore Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/549177-Qualicore --- [Home](https://www.softwareadvice.com/) / [Contact Center Quality Assurance Software](https://www.softwareadvice.com/quality-assurance/) / Qualicore Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Qualicore 2026: Benefits, Features & Pricing Wondering if Qualicore is right for your organization? Our Contact Center Quality Assurance Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Qualicore No reviews yet Pricing Starting at ZAR109.00 per month ### About Qualicore Qualicore is a quality assurance scoring platform designed for call centers and business process outsourcing operations. The software automates the evaluation of customer service interactions using weighted scoring criteria, fatal-fail detection, and real-time reporting. It is designed to support compliance with South African data protection regulations, labor laws, and international standards such as POPIA, GDPR, and LRA requirements. The platform includes live call scoring, automated coaching plan generation, multi-tenant architecture for BPO environments, and comprehensive audit logging. When an agent fails an evaluation, the system generates a structured coaching plan with supervisor workflows and agent acknowledgment processes. It uses escalation trigger algorithms to detect patterns such as consecutive failures, score declines, and repeated category issues. Other features include no-code scorecard configuration, automated monthly billing based on active agent counts, and the creation of audit-ready documentation for compliance reviews and labor dispute proceedings. Wondering if Qualicore is right for your organization? Our Contact Center Quality Assurance Software selection experts can help you in 15 minutes or less. ## Qualicore User Interface ## Popular Qualicore Alternatives Main Product Qualicore No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at ZAR109.00 per month Get Price Alternative Product [Leaptree Optimize](https://www.softwareadvice.com/product/527339-Leaptree-Optimize/) 4.8 [(12)](https://www.softwareadvice.com/product/527339-Leaptree-Optimize/#reviews) Ratings Breakdown - 4.75Ease of use - 4.75Value for money - 4.92Customer support - 4.33Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [Playvox](https://www.softwareadvice.com/crm/playvox-profile/) 4.8 [(109)](https://www.softwareadvice.com/crm/playvox-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.74Value for money - 4.70Customer support - 4.72Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) 4.2 [(581)](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.05Value for money - 4.00Customer support - 4.13Functionality Pricing Starting at $110.00 per month Get Price Alternative Product [Avaya Cloud Office](https://www.softwareadvice.com/voip/ip-office-profile/) 4.2 [(45)](https://www.softwareadvice.com/voip/ip-office-profile/reviews/) Ratings Breakdown - 3.93Ease of use - 3.63Value for money - 3.97Customer support - 4.02Functionality Pricing Available upon request Get Price Alternative Product [VQ Online](https://www.softwareadvice.com/crm/vq-online-profile/) 4.7 [(18)](https://www.softwareadvice.com/crm/vq-online-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.36Value for money - 4.62Customer support - 4.28Functionality Pricing Available upon request Get Price ## Qualicore Pricing and Plans Starting price: ZAR109.00 per month Free Trial Free Version Starter Plan ZAR149.00 per user, per month Plan includes: - Up to 10 users - 1 client - Basic features for small teams - 30-day data retention - Email support Growth Plan ZAR129.00 per user, per month Plan includes: - Minimum 11 agents, maximum 50 agents - Unlimited evaluations - Advanced scorecards - Auto-escalation - Coaching plans - PDF reports - 30-day trial Professional Plan ZAR109.00 per user, per month Plan includes: - Minimum 51 agents, maximum 200 agents - Includes all features in the Growth Plan - Multi-client support - SLA management - Written warnings - Dispute resolution - Audit logs - 30-day trial Enterprise Plan Pricing available upon request Plan includes: - Unlimited users and clients - Advanced analytics and reporting - API access and integrations - Custom branding - Priority support with a dedicated account manager - 12-month data retention - Advanced coaching and escalation management Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Qualicore Features - Popular features found in Contact Center Quality Assurance Customer Experience Management Employee Coaching Tools Quality Management Reporting/Analytics - More features of Qualicore Activity Dashboard Call Monitoring Multiple Scoring Models ## Qualicore Integrations Salesforce Service Cloud Integration rated undefined from -1 review Salesforce Starter Integration rated undefined from -1 review Salesforce Work.com Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review ## Qualicore User Reviews No Reviews Yet Be the first to review Qualicore ## Other Top Recommended Contact Center Quality Assurance Software [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (483) Recently recommended **4** times [Convin](https://www.softwareadvice.com/speech-analytics/convin-profile/) **4.9** (232) Recently recommended **3** times [Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) **4.5** (2213) Recently recommended **0** times [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) **4.7** (1787) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Qualicore with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice