# FilesIT Software Reviews, Demo & Pricing - 2026 > Review of FilesIT Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/550371-FilesIT --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / FilesIT Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # FilesIT 2026: Benefits, Features & Pricing Wondering if FilesIT is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview FilesIT No reviews yet Pricing Starting at £12.50 per month ### About FilesIT FilesIT is a client communication platform designed to organize and centralize business correspondence and documents into a unified client timeline. It is used by client-facing teams in industries such as accounting, legal, and professional services that require searchable communication histories and structured workflow management. The platform works with existing Outlook 365 setups, capturing all client interactions in one secure, audit-ready location. The software automatically files inbound and outbound Outlook 365 emails into client records without requiring manual rules or searches. It tracks WhatsApp messages and SMS communications alongside email correspondence, creating a comprehensive communication history for each client. A ClientHub portal allows for secure document sharing and electronic signature workflows, with features for status tracking and audit trails. Smart actions and reminders assist teams in managing deadlines and follow-ups tied to client activities. FilesIT includes departmental views and access controls to help teams organize workflows while maintaining appropriate visibility. An AI assistant generates email drafts based on client history to streamline r... esponses. The platform provides audit trails, access management, and secure document handling with controls aligned with GDPR requirements. Each user account includes fifty gigabytes of storage, with shared team visibility across all client communications and documents. Wondering if FilesIT is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. ## FilesIT User Interface ## Popular FilesIT Alternatives Main Product FilesIT No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at £12.50 per month Get Price Alternative Product [Google Docs](https://www.softwareadvice.com/cms/google-docs-profile/) 4.7 [(29013)](https://www.softwareadvice.com/cms/google-docs-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.78Value for money - 4.35Customer support - 4.51Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/) 4.8 [(28520)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.72Value for money - 4.39Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17591)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) 4.5 [(12741)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.37Value for money - 4.21Customer support - 4.37Functionality Pricing Starting at $1.99 per month Get Price Alternative Product [Microsoft Word](https://www.softwareadvice.com/cms/microsoft-word-profile/) 4.7 [(2838)](https://www.softwareadvice.com/cms/microsoft-word-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.40Value for money - 4.26Customer support - 4.68Functionality Pricing Starting at $9.99 per month Get Price ## FilesIT Pricing and Plans Starting price: £12.50 per month Free Trial Free Version FilesIT Subscription £12.50 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FilesIT Features - Popular features found in Customer Communications Management Batch Communications Chat/Messaging Customer Database Interaction Tracking Multi-Channel Communication - More features of FilesIT Access Controls/Permissions Activity Dashboard AI Copilot Alerts/Notifications Approval Process Control Archiving & Retention Collaboration Tools Commenting/Notes Content Management CRM Customizable Branding Data Import/Export Document Capture Document Review Document Storage Electronic Signature Email Management File Sharing Full Text Search Generative AI Inbox Management Search/Filter SMS Messaging Third-Party Integrations Workflow Management ## FilesIT Integrations Microsoft Outlook Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review Sage Accounting Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review Xero Integration rated undefined from -1 review QuickBooks Online Accountant Integration rated undefined from -1 review ## FilesIT User Reviews No Reviews Yet Be the first to review FilesIT ## Other Top Recommended Customer Communications Management Software [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (531) Recently recommended **14** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **10** times [Zipteams](https://www.softwareadvice.com/voip/zipteams-profile/) **4.7** (73) Recently recommended **8** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16383) Recently recommended **0** times Stuck Between Options? 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