--- title: "Fideliya Pass Software Reviews, Demo & Pricing - 2026" description: "Review of Fideliya Pass Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/552974-Fideliya-Pass/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/) / Fideliya Pass Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Fideliya Pass Review From €49.99-€99.99/month Free version Free trial 3 plans Wondering if Fideliya Pass is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Fideliya Pass 5.0 [(2)](https://www.softwareadvice.com/product/552974-Fideliya-Pass/#reviews) Pricing Starting at €49.99 flat rate per month ### About Fideliya Pass Fideliya Pass is a loyalty platform for small businesses that see the same faces every week: coffee shops, bakeries, salons and barbers, spas, gyms, boutiques and independent restaurants. Instead of a paper stamp card that gets lost, or another app nobody downloads, every customer carries your own branded card in Apple Wallet or Google Wallet. They join in about ten seconds by scanning the QR code at your counter, and the card sits next to their boarding passes and bank cards. The card is the product. Staff scan it with the phone already in their pocket, and the stamp or point count changes on the customer's phone within seconds. Change your reward, your colours or your cover photo and every card already in circulation changes with it. Nobody has to sign up again. Who it is for: an owner or manager who wants regulars to come back more often and does not want a second job to manage. Setting it up takes one sitting. Name your business, pick a look, choose the reward, print the QR code for the counter. What comes with it: a dashboard that shows who is coming back and who has gone quiet; push messages that arrive in the customer's wallet; digital gift cards in both wallets; a refer... ral QR that rewards the customer who brings a friend; and CSV export of your own data. Multilingual from the first screen: English, French, Spanish and Arabic, with full right-to-left layout for Arabic customers. Pricing is plain. Free for up to 20 customers at one location. Pro is 49.99 EUR a month, or 39.99 EUR a month billed yearly, and covers up to 2,500 customers, four locations and five team members plus the owner, with a 14-day free trial. Enterprise starts at 99.99 EUR a month for one business and adds further businesses at 50 EUR each, up to five, with unlimited customers and locations, ten team members plus the owner, and webhooks. A one-time 49.99 EUR white-label add-on removes Fideliya branding from every card and page for good; no plan includes it. Support is by email and chat, with documentation, and you reach the founder rather than a queue. Do you work for Fideliya Pass? [Manage this product listing](https://www.g2.com/products/fideliya-pass/claim_requests/new?auto=true) Wondering if Fideliya Pass is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. ## Fideliya Pass User Interface ## Popular Fideliya Pass Alternatives Main Product Fideliya Pass 5.0 [(2)](https://www.softwareadvice.com/product/552974-Fideliya-Pass/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.50Functionality Pricing Starting at €49.99 per month Get Price Alternative Product [Guusto](https://www.softwareadvice.com/hr/guusto-profile/) 4.9 [(3850)](https://www.softwareadvice.com/hr/guusto-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.90Value for money - 4.88Customer support - 4.88Functionality Pricing Starting at $4.80 per month Get Price Alternative Product [Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/) 4.9 [(261)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.59Value for money - 4.93Customer support - 4.69Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [RepeatMD](https://www.softwareadvice.com/salon/repeatmd-profile/) 4.4 [(193)](https://www.softwareadvice.com/salon/repeatmd-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.19Value for money - 4.27Customer support - 4.33Functionality Pricing Available upon request Get Price Alternative Product [Boomerangme](https://www.softwareadvice.com/product/501190-Boomerangme/) 4.8 [(48)](https://www.softwareadvice.com/product/501190-Boomerangme/reviews/) Ratings Breakdown - 4.90Ease of use - 4.82Value for money - 4.76Customer support - 4.63Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.com/customer-loyalty/gift-card-profile/) 4.8 [(40)](https://www.softwareadvice.com/customer-loyalty/gift-card-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.51Value for money - 4.53Customer support - 4.70Functionality Pricing Starting at $20000.00 one time Get Price ## Fideliya Pass Pricing and Plans Starting price: €49.99 per month Free Trial Free Version Free Plan €0.00 flat rate, per month Plan includes: - 1 loyalty pass - 20 customers - Apple & Google Wallet passes - Built-in QR scanner - 7-day analytics - Visits, stamps, or points tracking - Multi-language support (English, French, Spanish, Arabic) - 1 location Pro Plan €49.99 flat rate, per month Plan includes: - 1 loyalty pass - 2500 customers - 4 locations - Cover image on passes - Gift cards (Apple & Google Wallet) - Heatmaps, retention curves, and 90-day deep analytics - AI insights for customer behavior - 3 push notification broadcasts per month - CSV data export - Priority support Read More Enterprise Plan €99.99 flat rate, per month Plan includes: - 1 business included, +€50 per month for each additional business, up to 5 - Unlimited customers - Unlimited locations - API access and webhooks - API data export - 10 push notification broadcasts per month - Everything in the Pro Plan - 10 team members + owner Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Fideliya Pass Features - Popular features found in Customer Engagement Communication Management Customer History Feedback Management Live Chat Multi-Channel Communication Reporting/Analytics - More features of Fideliya Pass Behavior Analytics Behavior Tracking Campaign Management Cancellation Management Churn Management Customer Data Management Customer Engagement Customer Profiles Customer Segmentation Email Campaign Management Engagement Tracking Generative AI Health Score Loyalty Program Marketing Automation Messaging Notifications Performance Metrics Personalization Predictive Analytics Quality Assurance Real-time Alerts Referral Management Referral Tracking Retention Tracking Review Monitoring Rewards Rewards Management Sentiment Analysis Usage Tracking/Analytics User Onboarding ## Fideliya Pass User Reviews ## Fideliya Pass customer ratings - Overall rating: 5/5 - Total reviews: 2 ### Rating distribution - 5 stars: 2 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4.5/5 --- Have you used Fideliya Pass and would like to share your experience with others? ### My customers are delighted and my sales have increased - Overall rating: 5/5 - Reviewer: Natalia T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I highly recommend it to all entrepreneurs or business owners who want to increase their sales and perceived value of their service or product. In my case, my customers love it; it's easy to use, has great customer service, and isn't expensive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I completed the pass in 2 minutes, it's easy to use and what I liked most was being able to send notifications directly to my customers and their customer service 10/10, they respond instantly by WhatsApp #### Cons I would like to be able to add my social media accounts so they appear to my customers and they can leave Google reviews of my business directly. --- ### Very satisfied - Overall rating: 5/5 - Reviewer: Akram A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to create loyalty cards, track customers, and manage rewards from one simple dashboard, very easy to use #### Cons The free plan is limited,pricing may be expensive for very small businesses, i would like more customization and advanced rewards options --- Showing 1 - 2 of 2 Reviews ## Other Top Recommended Customer Engagement Software [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **39** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (7007) Recently recommended **6** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4094) Recently recommended **3** times [SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/) **4.3** (246) Recently recommended **2** times Stuck Between Options? 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