--- title: "VeloxGuest Software Reviews, Demo & Pricing - 2026" description: "Review of VeloxGuest Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/558169-Virtual-Guest-Assistant/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Service Software](https://www.softwareadvice.com/crm/customer-service-comparison/) / VeloxGuest Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # VeloxGuest Review Custom quote Free trial 1 plan Wondering if VeloxGuest is right for your organization? Our Customer Service Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview VeloxGuest 5.0 [(5)](https://www.softwareadvice.com/product/558169-Virtual-Guest-Assistant/#reviews) Pricing Pricing available upon request ### About VeloxGuest VeloxGuest offers a web-based hotel virtual assistant with no app downloads required. Replacing legacy tech, our real-time, bi-directional loop automatically routes guest requests directly to back-of-house staff for immediate response. This simplifies ordering for guests while increasing operational efficiency and sales for hotels. VeloxGuest has fully built and launched a patent-pending hospitality platform featuring a frictionless, zero-download web UI that grants guests instant, room-based access. The core architecture includes a proprietary, real-time routing engine that links guest requests directly to hotel staff workflows. The companion hotelier notification app is fully approved, live, and operational on the Google Play Store and AppStore. Do you work for VeloxGuest? [Manage this product listing](https://www.g2.com/products/veloxguest/claim_requests/new?auto=true) Wondering if VeloxGuest is right for your organization? Our Customer Service Software selection experts can help you in 15 minutes or less. ## VeloxGuest User Interface ## Popular VeloxGuest Alternatives Main Product VeloxGuest 5.0 [(5)](https://www.softwareadvice.com/product/558169-Virtual-Guest-Assistant/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.80Functionality Pricing Available upon request Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18833)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4115)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1729)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1788)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Milvus](https://www.softwareadvice.com/it-management/milvus-profile/) 4.8 [(298)](https://www.softwareadvice.com/it-management/milvus-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.66Value for money - 4.66Customer support - 4.66Functionality Pricing Starting at R$35.00 per month Get Price ## VeloxGuest Pricing and Plans VeloxGuest has one plan. Custom Quote is custom-priced. Free trial Custom Quote Contact vendor for details Pricing is customized per client based on hotel size categories (Small, Mid-Size, Large, Custom).… No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does VeloxGuest pricing compare to alternatives? Explore how VeloxGuest's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | VeloxGuest5.0[(5)](https://www.softwareadvice.com/product/558169-Virtual-Guest-Assistant/reviews/) | Pricing available upon request | Available | Not available | 5.0 | | [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(18,833)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) | $25.00 /user/mo | Available | Not available | 4.0 | | [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)4.4[(4,115)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) | $55.00 /user/mo | Available | Not available | 4.2 | | [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/)4.6[(1,729)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) | $25.00 /user/mo | Available | Not available | 4.5 | | [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)4.7[(1,788)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) | $15.00 /user/mo | Available | Not available | 4.6 | VeloxGuest5.0[(5)](https://www.softwareadvice.com/product/558169-Virtual-Guest-Assistant/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 5.0 - [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(18,833)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) * * * Starting price $25.00 /user/mo Free trial Available Free version Not available Value For Money 4.0 - [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)4.4[(4,115)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) * * * Starting price $55.00 /user/mo Free trial Available Free version Not available Value For Money 4.2 - [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/)4.6[(1,729)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) * * * Starting price $25.00 /user/mo Free trial Available Free version Not available Value For Money 4.5 - [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)4.7[(1,788)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) * * * Starting price $15.00 /user/mo Free trial Available Free version Not available Value For Money 4.6 ## VeloxGuest Features - Popular features found in Customer Service Alerts/Escalation Automated Routing Call Center Management Conversation Intelligence CRM Knowledge Base Management Queue Management Reporting & Statistics Surveys & Feedback - More features of VeloxGuest Dashboard Email Management Interaction Tracking Live Chat Multi-Channel Communication Real-Time Monitoring Support Ticket Management Task Automation ## VeloxGuest User Reviews ## VeloxGuest customer ratings - Overall rating: 5/5 - Total reviews: 5 ### Rating distribution - 5 stars: 5 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4.8/5 --- Have you used VeloxGuest and would like to share your experience with others? ### Excellent 5 star - Overall rating: 5/5 - Reviewer: Elsa R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with VeloxGuest has been very good. It is easy to use, convenient, and helps make the guest management process simple and efficient. Overall, I am satisfied with the service and would recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about VeloxGuest was its ease of use, convenience, and user-friendly interface. It made managing guest-related activities simple and efficient. #### Cons The thing I liked least about VeloxGuest was that some features could be more intuitive and easier to navigate. However, overall, my experience was positive. --- ### Amazing! Recommended to everyone - Overall rating: 5/5 - Reviewer: Emily K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It's been fantastic since we set this up, especially room services are organized. Quick & fast service, started making more revenue #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything is in an order when we receive the room service orders, it shows everything clearly what the guest wants. #### Cons App needs to be open in the back ground to receive the notification as the other apps, however we do still receive e mail at the same time so is not a big issue --- ### New & Innovative Software - Overall rating: 5/5 - Reviewer: Alexandre D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Velox is very inovative system, easy to understand and to use. The layout is designed to make everything look simple for both the guests and the team, and this software could save a lot of time for the reception team during busy operations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very easy to use and it provides great customer support. I like the instant chat which gives every guests the opportunity to request anything they need within only few clicks. #### Cons There is a option on the system to order food, it would probably be even better if there was also a payment option included. Maybe if the guests could directly charge to his room via the app. --- ### Easy to use, fast review & request platform for guests - Overall rating: 5/5 - Reviewer: Raymond M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the most live chat option that gives you instant alert also requests & reviews comes in a time manner. #### Cons When it's loged in in my phone, I need to log in every day due to security reason but other than that no isues. --- ### Fantastic App! - Overall rating: 5/5 - Reviewer: Serkan R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to manage the guest requests, instant communication with the guest, the app is also made it easy to manage. #### Cons We need to reset the QR codes if we move the guest to the different room as it has not integrated yet. --- Showing 1 - 5 of 5 Reviews ## Other Top Recommended Customer Service Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (256) Recently recommended **49** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18833) Recently recommended **29** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4115) Recently recommended **3** times [Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) **4.4** (5865) Recently recommended **1** times Stuck Between Options? 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