--- title: "Stripe Billing Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Stripe Billing. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Stripe Billing is a good fit for you!" source_url: "https://www.softwareadvice.com/product/61741-Stripe-Billing/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / [Stripe Billing](https://www.softwareadvice.com/product/61741-Stripe-Billing/) / Stripe Billing Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/61741-Stripe-Billing/) Reviews [Alternatives](https://www.softwareadvice.com/product/61741-Stripe-Billing/alternatives/) # Stripe Billing User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 209 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 151 reviews (72%) - 4 stars: 47 reviews (22%) - 3 stars: 9 reviews (4%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - It automates a lot of the messy parts of running subscriptions and invoicing, gives you clear reporting, and works globally with lots of payment options. - I use it for recurring client retainers, invoicing, and one-time payments, and it makes everything seamless. - They also allow both scheduled and instant payouts with minimal clicks, making it really easy flexible for small businesses, or anyone keeping a clsoer eye on cashflow. ### Most mentioned cons - Customers would dispute charges and no matter the reason and even with us providing complete documentation that customers received services, we would never win the dispute and were also charged extra every time someone disputed charges - I didn't like the OS update that wouldn't allow me to continue to use my S20+ for tap and pay. - Customisation sometimes doesn't go far enough to fit billing flows completely. When missing a feature or when a bug occurs, the system can prove to be quite rigid. ## Stripe Billing customer reviews Showing reviews 1-25 of 209 (page 1). ### Timesaver when properly set up - Overall rating: 4/5 - Reviewer: Victor D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience overall, even though it's sometimes a pain to revisit flows or make adjustments to some settings; the platform has saved us lots of time and mistakes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once set up, it makes life easier. Lots of customisation in-app or through their API. It's easy to find customers, invoices and set up recurring billing and schedules. Great way to keep an overview of billing. #### Cons Customisation sometimes doesn't go far enough to fit billing flows completely. When missing a feature or when a bug occurs, the system can prove to be quite rigid. Mistakes often can't be mended and have to be redone. #### Reasons for choosing Stripe Billing Stripe felt more solid during the testing period, and more aligned with our pricing setup. #### Reasons for switching to Stripe Billing Easier integration with our own platform and more functionalities to accomodate our growth. --- ### Great experience thus far - Overall rating: 5/5 - Reviewer: Candace B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We had to make custom integrations to do what we want stripe to do but stripe makes that possible. It is a great product and overall has worked really well for our company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros extremely user friendly!! our customers have enjoyed the reliability of stripe and its platform #### Cons the reporting tools can be better. i can't always export the specific information I am looking for which causes extra time on my part to sort through certain fields. #### Reasons for choosing Stripe Billing ease of use! stripe seems to be more user friendly #### Reasons for switching to Stripe Billing Armatic is extremely outdated and we ran into a ton of issues. --- ### It's okay for New Businesses - Overall rating: 3/5 - Reviewer: Megan F. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. No big issues with the service itself, payouts were simple and you could track deposit dates for payout batches, credit card fees were comparable to all the other companies. No big learning curve-easy to use for small or new businesses #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Made receiving money and transferring to bank account simple and fairly quick, easy to get set up and establish you account #### Cons Customers would dispute charges and no matter the reason and even with us providing complete documentation that customers received services, we would never win the dispute and were also charged extra every time someone disputed charges --- ### Very Useful - Overall rating: 5/5 - Reviewer: Ashley C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is a great experience and it’s a very organized app to use to keep track of bank statements as well #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The invoicing and the customer support are very helpful when you are setting up your account for getting payments #### Cons Sometimes it was a little complicated to set up or understand but otherwise it was not too bad to figure out --- ### It works well and is relatively easy to use. - Overall rating: 4/5 - Reviewer: Dennis d. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Over all it's great. It works well and it's not too hard to integrate the system with my online store (WordPress - WooCommerce) and other services. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like that I can set up recurring subscription billing for my customers really easily #### Cons The QuickBooks integration I used is great but I wish there was a free way to sync everything since I am paying fees for processing payments already. #### Reasons for choosing Stripe Billing Stripe had all the features I needed in one spot. I didn't have to use multiple services for various payment methods. I had also used Stripe in the past so it was familiar. --- ### Powerful and Scalable Billing for Growing Agencies - Overall rating: 5/5 - Reviewer: Austin F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Stripe Billing has been excellent. It has allowed me to automate recurring revenue for adhearts media, streamline invoicing, and maintain professional payment processing with clients. It’s dependable, secure, and scalable, which is critical when managing multiple clients and monthly retainers. Once you understand how it’s structured, it becomes one of the most powerful billing systems available. I would highly recommend it for agencies, SaaS businesses, and service providers looking to automate their revenue operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stripe Billing has been extremely reliable and scalable for my agency. I use it for recurring client retainers, invoicing, and one-time payments, and it makes everything seamless. The subscription management is powerful, automated billing saves time every month, and the reporting is clear and easy to track for accounting purposes. I also appreciate how customizable everything is, from payment links to branded invoices. It integrates smoothly with other tools we use, and the payout system is consistent and predictable. For a growing agency like adhearts media, it makes client billing professional and hands off. #### Cons The dashboard can feel overwhelming at first, especially with all the advanced features and terminology. There’s definitely a learning curve when setting up subscriptions and understanding how Stripe structures products, prices, and billing cycles. Transaction fees can add up as volume grows, and certain automation features require a bit of technical understanding to fully optimize. It’s powerful, but not always beginner-friendly. --- ### Big business reliability, perfect for small business owners - Overall rating: 5/5 - Reviewer: Sam P. - Verified reviewer: Yes - Industry: Photography - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic, I have never needed to shop around - but when I do Stripe still looks like the best option. It suits my small creative organisation perfectly. I'd love to see more features added for access control and multiple users, as well as automated commission calculations for my team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Stripe integrates with my business workflows perfectly, and introduces helpful analytics and additional integration options, all of which are explained well and easy to manage. They also allow both scheduled and instant payouts with minimal clicks, making it really easy flexible for small businesses, or anyone keeping a clsoer eye on cashflow. #### Cons It can be tricky to manage with multiple ecommerce instances - it's too easy to accidentally allow third parties to configure new stripe accounts rather than interfacing with an existing account. This hwoever is likely the fault of the third party rather than the stripe platform. --- ### A Progressive Payment Option Solutions - Overall rating: 5/5 - Reviewer: Margaret L. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered It offers many forms of payment options that work seamlessly for my business. I sell my art to many types of people, so this is important as well as offering a secure and customer friendly purchase solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's very secure. The validation process is designed to make the seller and buyer feel secure. I feel much safer against fraud and my customers can feel secure purchasing from me. Also the system is easy to learn and operate. #### Cons Fees are low to begin. But as a business continues to grow, fees can increase and other fees may be incurred, such as chargebacks for example, making this a system that you'll want to watch as your business grows. It's important to keep track of charges and fees. --- ### Stripe - you’re not in business until you’re using Stripe - Overall rating: 5/5 - Reviewer: Blair G. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’m very happy with my overall experiences with Stripe. I have confidence that stripe will handle all my billing needs while providing a secure platform my customers can use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything is done for me. Once set up and integrated I can sit back and relax knowing that payments are going to be handled for me and customers can make payments through a trusted platform. #### Cons Initial setup wasn’t overly intuitive for my bespoke situation but managed to get there in the end with some help. --- ### Minimal use - Overall rating: 5/5 - Reviewer: Melissa Z. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good. Viewing sales is organized and easy to read. Distributions are automatically deposited in your bank account #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I liked the options of having monthly booking, tap and pay with my phone and can view charges on tge app #### Cons I didn't like the OS update that wouldn't allow me to continue to use my S20+ for tap and pay. Myself and a lot of users had to get new phones because of this --- ### recommend stripe for easy payment - Overall rating: 5/5 - Reviewer: candida B. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I recommend it. Simple learning curve, easy to see sales and take sales.can customise to my brand for the customer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Looks very sleek for the customer and is easy to adapt to your brand style and colours. #### Cons It took me a while to work out how to set up product and discount code. #### Reasons for switching to Stripe Billing Easier to use simpler, clearer and better value for money --- ### The best payment processor there is. - Overall rating: 5/5 - Reviewer: Lewis W. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing from start to finish. Documents / knowledge-base is very good as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The only payment processor you need. Seriously. So many features it’s hard to keep track haha. I use this for 2 of my SaaS projects, one-time billing and recurring. #### Cons Can be a little complex sometimes, due to mass of features. #### Reasons for switching to Stripe Billing So much better. Many more features, cheaper fees. --- ### Realiable Online Platform To Process Business Payments - Overall rating: 5/5 - Reviewer: Ryan S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Stripe provides a good platform for our business to take payments online. It's been a very welcoming experience with good customer support and fast turnaround times withdrawing to bank accounts and helping to run a real business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stripe billing made it easy to automate my business. It allowed me to take online payments from customers with ease. Fast withdraw to bank within a few days and super secure. Definitely have big trust in Stripe and their systems. #### Cons The pay rate they take from each transaction is annoying and could be more reasonable. No major cons or flaws with their systems though. #### Reasons for choosing Stripe Billing Cheaper to go with Stripe and manage it ourselves. Shopify POS had less customisation options and felt restricted. --- ### Simplified recurring invoicing services. - Overall rating: 5/5 - Reviewer: Ewan C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered It took a lot of the work out of managing subscriptions and reduced the amount of manual invoice chasing we had to do particularly with our hosted telecom infrastructure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Creating recurring plans in Stripe is relatively easy and managing customer billing schedules can be managed directly from the Stripe dashboard. Dunning characteristics also assist us in minimizing churn. #### Cons We still need dev support for more complicated workflows some things aren’t plug-and-play, particularly when syncing with our CRM. --- ### Great commerce solution for most business needs - Overall rating: 5/5 - Reviewer: Jack I. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally really good, easy to use and implement and a powerful suite of API features. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absolutely incredible platform with a rich set of features suited for many business commerce needs. Specially like the API for billing/subscription management. #### Cons Can sometimes be a bit trigger happy on fraud detection, but I can see why this is important. --- ### As a programmer I can tell, very used, easy to implement, but a bit problematic for non-US companies - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros In my last job I worked implementing Stripe on the platform the documentation is very friendly and easy to understand, making the learning curve a no problem to take #### Cons If I want to implement stripe as a freelancer job, or also for a small company outside the US, the implementation process to access to the API is difficult --- ### Super easy!!! - Overall rating: 5/5 - Reviewer: Avery S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’ve used this daily for my business. I also used this for my side business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy and convenient it is. Very user friendly #### Cons I had no complaints with this application!! --- ### Easy to Use and Great for Comparing This Year to Last - Overall rating: 5/5 - Reviewer: Ashley D. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy to use and I love the dashboard. I love that it tells me how much I’ve made year to date versus the same time last year. And I love that you can have the funds transferred to your account immediately. #### Cons The additional cost of transferring funds immediately to my account. --- ### For easy credit/debit payments online - Overall rating: 4/5 - Reviewer: Erin H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that I am able to integrate it into my Xero accounting software to take payment immediately online. I also like that I can pass the Stripe fees onto my customer (as well as offer them fee-free ways to pay via bank transfer etc.) #### Cons It tends to take a couple days for the payment to clear and appear in my bank account, which can sometimes be a minor inconvenience. --- ### Efficient billing system that meets compliance requirements - Overall rating: 5/5 - Reviewer: Jamon H. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Integrates with multiple ERP systems, satisfies compliance requirements #### Cons Integrations can be slow and tedious, often requiring frequent escalation --- ### Great for automation and billing, but a bit expensive for small teams - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It is super easy to set up and use, automates recurring payments effortlessly, and makes invoicing clear and simple. #### Cons It can be pricey for small businesses, and reporting feels limited, and fixing billing errors takes time. --- ### Stripe User Review - Overall rating: 4/5 - Reviewer: Jeffrey L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall good. The follow-up communication is solid. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accurate record keeping and solid electronic communication #### Cons Payout time seems excessive for an electronic system. --- ### Stripe is a great tool for Subscription plans - Overall rating: 5/5 - Reviewer: Tiffany D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The dashboard is very user friendly and is easy to navigate. The flexibility to make changes to subscriptions is a huge bonus #### Cons I really enjoy this platform and don't have any dislikes for it --- ### Fastest, easiest way to get set up on billing - Overall rating: 5/5 - Reviewer: Arjun K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've had a great time with the product. It is incredibly convenient to work with through portal and API, and meets most of my business needs, though I wish I could manage some of my paper check payments with it, and that the subscription product wans't trying to upsell me constantly. That said, it's an easy recommendation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - incredibly fast to set your business up - API is very direct and flexible for subscriptions, billing, invoices, you name it - very easy to attach metadata and connect back to other platforms - online portal is quite useful #### Cons - too many upsells on the subscription management service - poor at handling partial payments - cannot handle physical payments (check). lockbox feature has been in beta forever. --- ### Stripe effectiveness - Overall rating: 5/5 - Reviewer: Tisunge M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Organised biling, invoicing and payments can be a difficult job, my finances needed a reliable platform that can be effective with the amount of documents I process each week. I discovered stripe at a correct time and it helped me to be efficient more than ever. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Stripe stands out of its competition, its helpful, the fact that subscription on stripe is very easy, you can invoice directly from the website, it integrates perfectly with cloud-based accounting softwares, the dashboard is simple enough to log into and transactions via the phone are convenient and you have alot of information about stripe at your fingertips, very helpful. #### Cons Despite the good things that I know stripe with, sometimes payments takes longer, up to a week(s) to be deposited in one's bank accounts, stripe comes with no hardware to process transactions like some of its competitors, searching is too slow and doesn't seem to be updated often. ## More reviews [Next reviews](https://www.softwareadvice.com/product/61741-Stripe-Billing/reviews/?page=2) --- Stripe Billing Reviews, Pros and Cons - 2026 Software Advice