--- title: "Stripe Billing Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Stripe Billing. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Stripe Billing is a good fit for you!" source_url: "https://www.softwareadvice.com/product/61741-Stripe-Billing/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / [Stripe Billing](https://www.softwareadvice.com/product/61741-Stripe-Billing/) / Stripe Billing Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/61741-Stripe-Billing/) Reviews [Alternatives](https://www.softwareadvice.com/product/61741-Stripe-Billing/alternatives/) # Stripe Billing User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 213 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 154 reviews (72%) - 4 stars: 48 reviews (23%) - 3 stars: 9 reviews (4%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - It automates a lot of the messy parts of running subscriptions and invoicing, gives you clear reporting, and works globally with lots of payment options. - I use it for recurring client retainers, invoicing, and one-time payments, and it makes everything seamless. - They also allow both scheduled and instant payouts with minimal clicks, making it really easy flexible for small businesses, or anyone keeping a clsoer eye on cashflow. ### Most mentioned cons - Customers would dispute charges and no matter the reason and even with us providing complete documentation that customers received services, we would never win the dispute and were also charged extra every time someone disputed charges - Customisation sometimes doesn't go far enough to fit billing flows completely. When missing a feature or when a bug occurs, the system can prove to be quite rigid. - It can be tricky to manage with multiple ecommerce instances - it's too easy to accidentally allow third parties to configure new stripe accounts rather than interfacing with an existing account. ## Stripe Billing customer reviews Showing reviews 1-25 of 213 (page 1). ### Timesaver when properly set up - Overall rating: 4/5 - Reviewer: Victor D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience overall, even though it's sometimes a pain to revisit flows or make adjustments to some settings; the platform has saved us lots of time and mistakes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once set up, it makes life easier. Lots of customisation in-app or through their API. It's easy to find customers, invoices and set up recurring billing and schedules. Great way to keep an overview of billing. #### Cons Customisation sometimes doesn't go far enough to fit billing flows completely. When missing a feature or when a bug occurs, the system can prove to be quite rigid. Mistakes often can't be mended and have to be redone. #### Reasons for choosing Stripe Billing Stripe felt more solid during the testing period, and more aligned with our pricing setup. #### Reasons for switching to Stripe Billing Easier integration with our own platform and more functionalities to accomodate our growth. --- ### Stripe a mecca of finding or refunding payments or subscription managment - Overall rating: 5/5 - Reviewer: Leigh Anastasia M. - Verified reviewer: Yes - Industry: Computer Games - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Great easy to use snd easy way to trace payment handle refunds before they become disputes of get hold of invoices for clients etc #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are many ways to search for a payment not just card number or name etc so if client doesnt provided alot of details . We can find the payment #### Cons Sometime you forget you selected a filter But this is a learnt through trial and errlr whilst using it #### Reasons for switching to Stripe Billing Not sure may have been expensive to use chargebee --- ### Easy to use - Overall rating: 3/5 - Reviewer: Mitch S. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros I like the chance to do recurring invoices, that helps simplify the process and is better than I've seen elsewhere. #### Cons It can be complicated and nota s easy to use as others that i've implemented. Still overall easy, just not as easy. --- ### Very Useful - Overall rating: 5/5 - Reviewer: Ashley C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is a great experience and it’s a very organized app to use to keep track of bank statements as well #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The invoicing and the customer support are very helpful when you are setting up your account for getting payments #### Cons Sometimes it was a little complicated to set up or understand but otherwise it was not too bad to figure out --- ### Regular professional user - Overall rating: 5/5 - Reviewer: Olga D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive experience, simple and reliable for maintaining payment records and processing payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very simple and clean interface, which makes it easy to use on different devices. Easy to view history too. #### Cons I liked everything for the purposes that I used it for. The only thing that could be improved was the way one page displayed in mobile browser where it involved side scrolling. #### Reasons for switching to Stripe Billing The company I service decided to make the switch. --- ### Great experience thus far - Overall rating: 5/5 - Reviewer: Candace B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We had to make custom integrations to do what we want stripe to do but stripe makes that possible. It is a great product and overall has worked really well for our company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros extremely user friendly!! our customers have enjoyed the reliability of stripe and its platform #### Cons the reporting tools can be better. i can't always export the specific information I am looking for which causes extra time on my part to sort through certain fields. #### Reasons for choosing Stripe Billing ease of use! stripe seems to be more user friendly #### Reasons for switching to Stripe Billing Armatic is extremely outdated and we ran into a ton of issues. --- ### It works well and is relatively easy to use. - Overall rating: 4/5 - Reviewer: Dennis d. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Over all it's great. It works well and it's not too hard to integrate the system with my online store (WordPress - WooCommerce) and other services. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like that I can set up recurring subscription billing for my customers really easily #### Cons The QuickBooks integration I used is great but I wish there was a free way to sync everything since I am paying fees for processing payments already. #### Reasons for choosing Stripe Billing Stripe had all the features I needed in one spot. I didn't have to use multiple services for various payment methods. I had also used Stripe in the past so it was familiar. --- ### Powerful and Scalable Billing for Growing Agencies - Overall rating: 5/5 - Reviewer: Austin F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Stripe Billing has been excellent. It has allowed me to automate recurring revenue for adhearts media, streamline invoicing, and maintain professional payment processing with clients. It’s dependable, secure, and scalable, which is critical when managing multiple clients and monthly retainers. Once you understand how it’s structured, it becomes one of the most powerful billing systems available. I would highly recommend it for agencies, SaaS businesses, and service providers looking to automate their revenue operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stripe Billing has been extremely reliable and scalable for my agency. I use it for recurring client retainers, invoicing, and one-time payments, and it makes everything seamless. The subscription management is powerful, automated billing saves time every month, and the reporting is clear and easy to track for accounting purposes. I also appreciate how customizable everything is, from payment links to branded invoices. It integrates smoothly with other tools we use, and the payout system is consistent and predictable. For a growing agency like adhearts media, it makes client billing professional and hands off. #### Cons The dashboard can feel overwhelming at first, especially with all the advanced features and terminology. There’s definitely a learning curve when setting up subscriptions and understanding how Stripe structures products, prices, and billing cycles. Transaction fees can add up as volume grows, and certain automation features require a bit of technical understanding to fully optimize. It’s powerful, but not always beginner-friendly. --- ### Big business reliability, perfect for small business owners - Overall rating: 5/5 - Reviewer: Sam P. - Verified reviewer: Yes - Industry: Photography - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic, I have never needed to shop around - but when I do Stripe still looks like the best option. It suits my small creative organisation perfectly. I'd love to see more features added for access control and multiple users, as well as automated commission calculations for my team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Stripe integrates with my business workflows perfectly, and introduces helpful analytics and additional integration options, all of which are explained well and easy to manage. They also allow both scheduled and instant payouts with minimal clicks, making it really easy flexible for small businesses, or anyone keeping a clsoer eye on cashflow. #### Cons It can be tricky to manage with multiple ecommerce instances - it's too easy to accidentally allow third parties to configure new stripe accounts rather than interfacing with an existing account. This hwoever is likely the fault of the third party rather than the stripe platform. --- ### Minimal use - Overall rating: 5/5 - Reviewer: Melissa Z. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good. Viewing sales is organized and easy to read. Distributions are automatically deposited in your bank account #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I liked the options of having monthly booking, tap and pay with my phone and can view charges on tge app #### Cons I didn't like the OS update that wouldn't allow me to continue to use my S20+ for tap and pay. Myself and a lot of users had to get new phones because of this --- ### recommend stripe for easy payment - Overall rating: 5/5 - Reviewer: candida B. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I recommend it. Simple learning curve, easy to see sales and take sales.can customise to my brand for the customer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Looks very sleek for the customer and is easy to adapt to your brand style and colours. #### Cons It took me a while to work out how to set up product and discount code. #### Reasons for switching to Stripe Billing Easier to use simpler, clearer and better value for money --- ### The best payment processor there is. - Overall rating: 5/5 - Reviewer: Lewis W. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing from start to finish. Documents / knowledge-base is very good as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The only payment processor you need. Seriously. So many features it’s hard to keep track haha. I use this for 2 of my SaaS projects, one-time billing and recurring. #### Cons Can be a little complex sometimes, due to mass of features. #### Reasons for switching to Stripe Billing So much better. Many more features, cheaper fees. --- ### Stripe is amazing! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Stripe is a powerful payment processing platform for online businesses. Its developer-friendly APIs and global support are top-notch, though some users find the customer support lacking and the system can be complex for non-technical users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stripe excels with its developer-friendly APIs, powerful fraud prevention, and ability to handle global payments seamlessly. It's a reliable and flexible platform for modern businesses. #### Cons I haven't found anything I dislike about Stripe so far but I will come back and update this if I do. --- ### Great commerce solution for most business needs - Overall rating: 5/5 - Reviewer: Jack I. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally really good, easy to use and implement and a powerful suite of API features. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absolutely incredible platform with a rich set of features suited for many business commerce needs. Specially like the API for billing/subscription management. #### Cons Can sometimes be a bit trigger happy on fraud detection, but I can see why this is important. --- ### Stripe with EMR - Overall rating: 4/5 - Reviewer: Shawnalee K. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has worked fine. Reversing payments, refunding, processing, exporting, etc. have all gone pretty easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This product is integrated with our current EMR system for patient's payments. It works fine, is easy for me as the Office Manager, to use remotely and input patient payments. #### Cons There is no ability select a "drop down" of what the cost is I am processing. I have to type it in-and if I miss a number or input too many, I can cause a huge error. --- ### Stripe - fast way to set up card payments - Overall rating: 5/5 - Reviewer: Michal K. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Using Stripe billing we were able to set up card payment fast. What is more we did not have much technical knowledge as they provide a lot of guides. #### Cons It seems that it is less cost-effective at larger scale, but for our purposes with small business it works fine. --- ### Payment processing - Overall rating: 3/5 - Reviewer: India C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Software has an auto billing option making it convenient for customer’s automatic payments each month. #### Cons It sometimes has to be restarted and/or freezes up. Also times out and you have to log back in to use again --- ### Quite reliable, but be prepared for heavy tax work - Overall rating: 5/5 - Reviewer: Amanda S. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Mostly good experiences. The lack of tax reporting aside from a list of payments is annoying. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very reliable, appreciate the notifications for incoming payments, relatively low fee. #### Cons Obviously the fee (unavoidable, though). Slightly clunky web interface. Wish they offered a downloadable 1099 tax statement for earnings. --- ### Great for straight forward use - Overall rating: 3/5 - Reviewer: Danielle B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is great for ease of setup but the experience of having a coupon to discount a rate for our returning members and applied every month and not the one tie it was intended for has created additional invoices on my part. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 3/5 #### Pros I enjoy being able to bill our members on a reoccurring monthly basis. Not having to go into my books each month and send invoices is beyond helpful. #### Cons Setting up a discount for returning members was easy but it is being applied every month so I will have to go in and resend a corrected invoice for payment. --- ### Better services available - Overall rating: 3/5 - Reviewer: Stacey S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Stripe was easy to set up. Once you create your items list you can send individual invoices or charge a card manually. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to deposit payments made by customers quickly to my account. #### Cons The high rate. Anytime you need to verify information it takes multiple emails to get the account verified. I don't like that it shows on card statements as instagram then my billing name --- ### Great and easy to use - Overall rating: 5/5 - Reviewer: Olivia H. - Verified reviewer: Yes - Industry: Publishing - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Stripe has made it easier for me to get payments for the different products I sell online. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Stripe was easy to set up and lets me have more than one "billing" store for the different places I sell products. #### Cons With more than one login it can be complicated to see what store I'm in. --- ### Stripe User Review - Overall rating: 4/5 - Reviewer: Jeffrey L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall good. The follow-up communication is solid. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accurate record keeping and solid electronic communication #### Cons Payout time seems excessive for an electronic system. --- ### Stripe is Your Digital Invoice & Payment Solution - Overall rating: 4/5 - Reviewer: Katie C. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Stripe has been great. Its user friendly, fast, and efficient for our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Stripe is a great online tool for businesses who want to take their accounting/billing/invoicing online! It allows for quick online invoicing and payment receiving that helps make your business flow smoothly in the digital world. #### Cons When initially setting up our business stripe account, the approval time took longer than expected. --- ### You don't use Stripe Billing? I am about to make that change. - Overall rating: 5/5 - Reviewer: Megan V. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am fairly new to Stripe Billing. However I find that this software has been the most user friendly meaning I have taken a massive liking to it. I use this software daily, I am obsessed. This has cut my time in half for tasks such as invoicing over multiple accounts and is now my go to software for tracking down payments. Stripe Billing is essentially my account diary. Even the way the website itself is presented, it is very plain but high quality and appealing to the eye. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favourite part of Stripe Billing apart from the fact it is the most simple platform to navigate through is that you can search a guests name, amount they have paid, or through the traditional date method to find out when a transaction was deducted. You can save yourself much stress and time by using this process.Using Stripe Billing is a no brainer. Would you like to save yourself time and a headache over finding previous transactions? Start using Stripe Billing for a smoother process. #### Cons There isn't too much at this moment that I would change about Stripe Billing. Apart from I wish they Stripe Billing would include a BACS payment invoice, this is the only thing that I feel is lacking. However Stripe Billing are extremely responsive and takes customer feedback seriously. I would not be surprised that after my review is published, this idea was then turned into a reality by the Stripe Billing team. --- ### Stripe payments and billing - Overall rating: 5/5 - Reviewer: Sonya G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Very fast to get used to and amazing to simplify work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user-friendly, there are a lot of features that simplify and accelerate the working process. Payment exports can be done when needed with customizable data and timeframes. #### Cons No notifications exist for the automatically cancelled subscriptions, which is hard to follow when there are many customers to receive payments from and money may be lost that way. ## More reviews [Next reviews](https://www.softwareadvice.com/product/61741-Stripe-Billing/reviews/?page=2) --- Stripe Billing Reviews, Pros and Cons - 2026 Software Advice